Claim explorer / evidence thread
Claim 10107B
GRE 8220 • Alix • Paid • keystone
risk 0.00
deadline Overdue / escalation ready
images 0
matched 0
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
118d elapsed • 0d remaining
Analyzed
Completed stage
118d elapsed • 0d remaining
Awaiting OEM
Completed stage
118d elapsed • 0d remaining
Auto-Approved
Completed stage
118d elapsed • 0d remaining
Payment Due
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118d elapsed • 0d remaining
Escalation Eligible
Completed stage
118d elapsed • 0d remaining
Resolved
Overdue / escalation ready
118d elapsed • 0d remaining • Overdue
AI Claim Analysis
Estimated Recovery Amount
Pending payment match
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
2
OEM Response Deadline Exceeded • Payment Deadline Exceeded
Missing Items
0
No active evidence gaps are listed.
Deadline Status
Overdue / escalation ready
118 days open in the visible workflow.
Recommended Action
Escalate to State
This is the fastest next move from the current workflow stage.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
35
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Full evidence packet
Estimated packet is large. Prepare a concise executive chronology with full backup evidence separated.
Chronology
Ready to order
Visible span: May 7, 2026, 5:05 AM to Jun 25, 2026, 2:54 AM.
Indexed evidence
13 docs / 24 images
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Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
118 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/10107B/Claim sheet - C3885860.pdf
Timeline
First seen May 7, 2026, 5:05 AM • last seen Jun 25, 2026, 2:54 AM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
37 indexed side comments on this claim.
Latest visible thread signal
Dec 18, 2025, 8:59 AM • processor • CLAIM42606 (C3885860) paid on check 157050 for $2,475.46
Role mix
Dealer 0 • OEM 0 • Processor 24
Decision cues
Denial signals 1 • info / missing-doc asks 13 • approval signals 10
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Work missing-doc or reply asks first from the thread.
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Images
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Claim Lines
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Evidence Thread
Ashlee Olsen
processor • Apr 18, 2024, 4:28 PM
PA03651045 saved for as draft
@ANNA F need to know if you are only claiming .5 on all of these job lines or if you want me to change that.
Thank you!
Ashlee Olsen
processor • Apr 18, 2024, 7:49 PM
PA03651045 saved for as draft
@ANNA F @Bonnie K need to know if you are only claiming .5 on all of these job lines or if you want me to change that.
Thank you!
Bonnie Korte
dealer_or_external • Apr 19, 2024, 5:20 PM
You can go ahead with the .5 for each line
Ashlee Olsen
processor • Apr 22, 2024, 1:07 PM
submitted PA#03651045
Ashlee Olsen
processor • Apr 22, 2024, 6:10 PM
approved 1.7 hours
Alix Mongiat
processor • Aug 27, 2024, 2:35 PM
@ANNA F @Kaitlyn R @Bonnie K Has this work been completed? We have had this approved since April. Thank you!
Kaitlyn Reinwand
dealer_or_external • Aug 27, 2024, 2:54 PM
@Alix M We are scheduled to go to the unit on 9/5.
Alix Mongiat
processor • Sep 9, 2024, 11:51 AM
PA03734935 was submitted for approval for the 2 new lines.
@Kaitlyn R @ANNA F PA03651045 is in denied status but Keystone will reopen it once the work is completed. Please let me know when the work is done and I will call them back. Thanks!
Alix Mongiat
processor • Sep 12, 2024, 9:37 AM
@ANNA F @Kaitlyn R
PA03734935 for the new lines was approved for the following:
Toilet-1.5 hours VBC waste ball drive arm kit part number 42209
Over-0.2 hour VBC This is pre-auth for the R&R of the PCB LED 2022451535
Kaitlyn Reinwand
dealer_or_external • Dec 11, 2024, 11:58 AM
@Alix M NOTING ON THIS WORK ORDER FOR THE OEM AND CLAIMING PURPOSES- UNIT IS PERM PARKED AND UNACCESSIBLE. FINAL REPAIRS WILL BE COMPLETED IN SPRING-
ANNA FREEMAN
dealer_or_external • May 28, 2025, 10:13 AM
@Alix M ON LINE # 3 OF THIS RO WE ARE NEEDING THE LIGHT FOR THE OVEN KNOB, THE RANGE ITSELF IS NLA. KEYSTONE PARTS CANNOT ORDER AN NLA PART AND THEY HAVE ADVISED US TO HAVE WARRANTY REACH OUT TO PARTS THROUGH THE PA FOR FURTHER INSTRUCTION ON FIXING THIS ISSUE. COULD YOU PLEASE REACH OUT TO THEM TO SEE HOW THEY WANT US TO ADDRESS THIS, WHICH PARTS WE SHOULD USE? I HAVE ADDED A COPY OF THE EMAIL FROM KEYSTONE PARTS TO THIS FOLDER FOR REFERENCE.
THANK YOU!
Alix Mongiat
processor • May 28, 2025, 2:28 PM
I have sent Keystone Warranty an email. I will keep you posted.
Alix Mongiat
processor • Jun 2, 2025, 9:59 AM
@ANNA F @Kaitlyn R Keystone has approved this for a complete stove replacement due to part not being available. I am uploading the email now.
Kaitlyn Reinwand
dealer_or_external • Aug 6, 2025, 3:02 PM
@Alix M CAN YOU GOT BACK TO THE MANUFACTURER TO REQUEST A COMPLETE STOVE REPLACEMENT AGAIN. PER RIA AT KEYSTONE, PARTS ARE NO LONGER AVAILABLE FOR THIS OVEN. DUE TO THAT FACT, THE OVEN NEEDS TO BE REPLACED AS THE LIGHTS DO NOT WORK AND HVAE NOT WORK FOR OVER A YEAR WHILE WE HAVE BEEN TRYING TO FIND THE PARTS TO FIX IT.
Alix Mongiat
processor • Aug 6, 2025, 4:21 PM
@Kaitlyn R I commented on the other WO stating it was approved for a full stove replacement, sorry, I think I only tagged Anna
Alix Mongiat
processor • Aug 6, 2025, 4:21 PM
@Kaitlyn R See above, I did tag you originally as well.
Alix Mongiat
processor • Aug 6, 2025, 4:22 PM
Just kidding- I did tag you in the original comment back on June 2nd.
Alix Mongiat
processor • Aug 6, 2025, 4:22 PM
Moving back to PA's approved.
Kaitlyn Reinwand
dealer_or_external • Aug 6, 2025, 4:30 PM
@Alix M THANK YOU! I DON'T KNOW WHY I NEVER SEEN THAT COMMENT.
Alix Mongiat
processor • Aug 6, 2025, 5:36 PM
No worries! It's confusing when there are comments on two different WO's in one folder.
Kaitlyn Reinwand
dealer_or_external • Nov 6, 2025, 5:04 PM
@Alix M this work order will be completed in spring as the parts are still on order (currently on back order) through the manufacturer.
Kaitlyn Reinwand
dealer_or_external • Nov 18, 2025, 10:13 AM
@Alix M DATE OF COMPLETION:
11/11
LINE 2: 42209- KIT WB
COST: 16.47-
QTY: 1
LINE 3:
822022011- RANGE- GRETYSTONE
COST: 1442.69
QTY: 1
2022451535- BURNER KNOBS
COST: 3.59
QTY: 5
WARR02:
628061- DOOR PULL
COST: 1.31
QTY: 6
822093725- PASSAGE DOOR
COST: 116.70
QTY": 1
WARR03:
822095061- CABINET, DOOR
COST: 18.98
QTY: 1
WARR04:
822093725-PASSAGE, DOOR
COST: 116.70
QTY: 1
@Bonnie K PLEASE UPLOAD INVOICES.
Bonnie Korte
dealer_or_external • Nov 18, 2025, 11:07 AM
@Alix M INVOICE UPLOADE
Alix Mongiat
processor • Nov 18, 2025, 11:27 AM
Had to email Keystone to re-approve.
Alix Mongiat
processor • Nov 19, 2025, 8:29 AM
CLAIM42606 has been submitted for payment for Jobs 2 & 3 (oven and toilet)
Alix Mongiat
processor • Nov 19, 2025, 8:48 AM
CLAIM42614 has been submitted for other jobs (PA03651045)
Alix Mongiat
processor • Nov 24, 2025, 12:41 PM
Kaitlyn Reinwand from keystone: The part originally approved was ordered through LCI, claimed and the invoice was attaches. So I’m asking which repair was done, as parts is willing to do an RGA is the complete if this was not replaced and only the part. I do understand what it was approved for and we are going to be paying for the complete.
Alix Mongiat
processor • Nov 24, 2025, 1:11 PM
@Kaitlyn R @Bonnie K from keystone: The part originally approved was ordered through LCI, claimed and the invoice was attaches. So I’m asking which repair was done, as parts is willing to do an RGA is the complete if this was not replaced and only the part. I do understand what it was approved for and we are going to be paying for the complete.
Bonnie Korte
dealer_or_external • Nov 24, 2025, 1:30 PM
@Alix M WHICH LINE WAS THIS FOR
Alix Mongiat
processor • Nov 24, 2025, 2:01 PM
Sorry- for the stove.
Alix Mongiat
processor • Nov 24, 2025, 3:05 PM
@Bonnie K Sorry- for the stove.
There were emails and what not back and forth stating the part wasn't available yet you are claiming the part that wasn't available. Thanks!
Bonnie Korte
dealer_or_external • Nov 24, 2025, 3:09 PM
@Alix M it looks like we replaced the whole stove but i want to verify with the tech but he is out of the office this week so it won't be until next week before I can have an answer.
Bonnie Korte
dealer_or_external • Nov 25, 2025, 12:11 PM
@Alix M I WAS ABLE TO TALK WITH THE TECH AND WE REPLACED TO STOVE
Alix Mongiat
processor • Nov 25, 2025, 1:33 PM
@Bonnie K Should we still be claiming the knobs then if the whole stove was replaced?
Bonnie Korte
dealer_or_external • Nov 25, 2025, 2:14 PM
@Alix M We replaced the knobs first to see if that was the problem after 2 hours of working on it we figured out that it was not the problem so we replaced the stove
Alix Mongiat
processor • Dec 18, 2025, 8:56 AM
CLAIM42614 (C3885874) paid on check 157050 for $828.96
Alix Mongiat
processor • Dec 18, 2025, 8:59 AM
CLAIM42606 (C3885860) paid on check 157050 for $2,475.46
Claim Files
Claim sheet - C3885860.pdf
pdf • Dec 18, 2025, 9:01 AM • 162,866 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/10107B/Claim sheet - C3885860.pdf
Claim Sheet - C3885874.pdf
pdf • Dec 18, 2025, 8:59 AM • 165,554 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/10107B/Claim Sheet - C3885874.pdf
A000160593.pdf
main-pdf • Nov 18, 2025, 11:07 AM • 187,080 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/10107B/A000160593.pdf
7409290.pdf
main-pdf • Nov 18, 2025, 10:51 AM • 530,948 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/10107B/7409290.pdf
I4789652.pdf
main-pdf • Nov 18, 2025, 10:43 AM • 47,108 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/10107B/I4789652.pdf
I4695747.pdf
main-pdf • Nov 18, 2025, 10:42 AM • 51,317 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/10107B/I4695747.pdf
I4707233.pdf
main-pdf • Nov 18, 2025, 10:40 AM • 49,146 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/10107B/I4707233.pdf
I5035123.pdf
main-pdf • Nov 18, 2025, 10:38 AM • 48,828 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/10107B/I5035123.pdf
I5046301.pdf
main-pdf • Nov 18, 2025, 10:37 AM • 49,144 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/10107B/I5046301.pdf
10107B.pdf
main-pdf • Nov 18, 2025, 10:13 AM • 79,474 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/10107B/10107B.pdf
Integrity Management Advisors Mail - PA03734935 complete replacement.pdf
mail-artifact • Jun 2, 2025, 10:00 AM • 359,528 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/10107B/Integrity Management Advisors Mail - PA03734935 complete replacement.pdf
Pre-Authorization (12).pdf
approval-artifact • Sep 12, 2024, 9:38 AM • 55,027 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/10107B/Pre-Authorization (12).pdf
BINKOWSKI.pdf
main-pdf • Sep 7, 2024, 5:03 PM • 79,974 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/10107B/BINKOWSKI.pdf