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Claim 9906
GRE 8220 • Alix • Paid • grand-design
Next Recommended Action

Escalate to State

Payment deadline violated
Reason
OEM Response Deadline Exceeded
Deadline
Payment deadline violated
Estimated recovery
$2,625.00
risk 0.00 deadline Overdue / escalation ready images 0 matched 0 review 105

Warranty deadline timeline

Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
178d elapsed • 0d remaining
Analyzed
Completed stage
178d elapsed • 0d remaining
Awaiting OEM
Completed stage
178d elapsed • 0d remaining
Auto-Approved
Completed stage
178d elapsed • 0d remaining
Payment Due
Completed stage
178d elapsed • 0d remaining
Escalation Eligible
Completed stage
178d elapsed • 0d remaining
Resolved
Overdue / escalation ready
178d elapsed • 0d remaining • Overdue

AI Claim Analysis

Estimated Recovery Amount
$2,625.00
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
2
OEM Response Deadline Exceeded • Payment Deadline Exceeded
Missing Items
105
No active evidence gaps are listed.
Deadline Status
Overdue / escalation ready
178 days open in the visible workflow.
Recommended Action
Escalate to State
This is the fastest next move from the current workflow stage.

Dossier completeness

Dossier has not been generated yet. Evidence presence is not treated as complete.

US dispute readiness

Evidence packet check

Full evidence packet
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
34
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Full evidence packet
Estimated packet is large. Prepare a concise executive chronology with full backup evidence separated.
Chronology
Ready to order
Visible span: May 7, 2026, 5:05 AM to Jun 24, 2026, 1:39 PM.
Indexed evidence
3 docs / 24 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
178 days open in the visible workflow; risk score 0.00.

Claim Summary

Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/9906/Print Claim 824820.pdf
Timeline
First seen May 7, 2026, 5:05 AM • last seen Jun 24, 2026, 1:39 PM
Evidence flags
No active evidence gap flags

Comment Intelligence

Thread depth
13 indexed side comments on this claim.
Latest visible thread signal
Aug 14, 2024, 11:37 AM • processor • This paid on 8/14/24 on check 566655
Role mix
Dealer 0 • OEM 0 • Processor 9
Decision cues
Denial signals 0 • info / missing-doc asks 5 • approval signals 2
Best move
Work missing-doc or reply asks first from the thread.

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Images

Claim Lines

complaint
TRIM IN BUNK ROOM HAS STAPLE SHOWING IN W 1020 GRAND WALL NEXT TO BUNK WILL ADD BLUE TAPE TO SPOT
partial-match • confidence 0.36
complaint
TRIM IN BUNK ROOM HAS STAPLE SHOWING IN W 1020 GRAND WALL NEXT TO BUNK WILL ADD BLUE TAPE TO SPOT
needs-review • confidence 0.09
cause
protrud ing staple. NEED .10 FOR REPAIR
needs-review • confidence 0.27
cause
protrud ing staple. NEED .10 FOR REPAIR
needs-review • confidence 0.00
correction
used a nail set to set the staple then filled with putty
needs-review • confidence 0.27
correction
used a nail set to set the staple then filled with putty
needs-review • confidence 0.00
complaint
SHADE IN TOP DS BUNK WONT STAY OPEN W 1020 GRAND
partial-match • confidence 0.37
complaint
SHADE IN TOP DS BUNK WONT STAY OPEN W 1020 GRAND
needs-review • confidence 0.12
cause
loose tension. string NEED .10 FOR REPAIR
partial-match • confidence 0.36
cause
loose tension. string NEED .10 FOR REPAIR
needs-review • confidence 0.05
correction
I tightened the string on both sides of shade shade will stay up as it should now
partial-match • confidence 0.37
correction
I tightened the string on both sides of shade shade will stay up as it should now
needs-review • confidence 0.12
complaint
TRIM IN CORNER IN BUNK ROOM HAS KNICKS W 1020 GRAND IN IT AND NEEDS REPLACEMENT HAVING CU AD BLUE TAPE TO SPOT
needs-review • confidence 0.24
complaint
TRIM IN CORNER IN BUNK ROOM HAS KNICKS W 1020 GRAND IN IT AND NEEDS REPLACEMENT HAVING CU AD BLUE TAPE TO SPOT
needs-review • confidence 0.14
cause
the scrapes which are actually from using staples or nails at mfg to hold trim into place is what are being called scrapes I filled them all with putty if customervnot satisfied and would like to purchase new batten strip and have installed that is a option otherwise it does look fine with the putty I used NEED .10 FOR REPAIR
needs-review • confidence 0.24
cause
the scrapes which are actually from using staples or nails at mfg to hold trim into place is what are being called scrapes I filled them all with putty if customervnot satisfied and would like to purchase new batten strip and have installed that is a option otherwise it does look fine with the putty I used NEED .10 FOR REPAIR
needs-review • confidence 0.10
correction
filled with putty see above if customer not satisfied
needs-review • confidence 0.24
correction
filled with putty see above if customer not satisfied
needs-review • confidence 0.05
complaint
STAPLES IN LINO UNDER CARPET STOP W 1020 GRAND SLIDEOUT WHEN SLIDEOUT IS ALL THE WAY Continued on page 2 PAGE 2 Work Order : 9906 ****************************************************************************** Job # Description JOB INFORMATION Type Bill To ****************************************************************************** OUT. PULL UP CARPET AND STAPLES EXPOSED PAST PLASTIC STRIP. PICS IN WO WILL PUT BLUE TAPE AT SPOT
partial-match • confidence 0.42
complaint
STAPLES IN LINO UNDER CARPET STOP W 1020 GRAND SLIDEOUT WHEN SLIDEOUT IS ALL THE WAY Continued on page 2 PAGE 2 Work Order : 9906 ****************************************************************************** Job # Description JOB INFORMATION Type Bill To ****************************************************************************** OUT. PULL UP CARPET AND STAPLES EXPOSED PAST PLASTIC STRIP. PICS IN WO WILL PUT BLUE TAPE AT SPOT
needs-review • confidence 0.13
cause
the way it came from mfg and with hot and cold lino shrinks and expands NEED .10 FOR REPAIR
needs-review • confidence 0.24
cause
the way it came from mfg and with hot and cold lino shrinks and expands NEED .10 FOR REPAIR
needs-review • confidence 0.00
correction
to fix this complaint which is not causing any issues it would need to be brought to shop slIderoom overextended wear bar lifted and lino pulled tighter unable to do in the field and since this is not causing issues may not be covered by warranty
needs-review • confidence 0.24
correction
to fix this complaint which is not causing any issues it would need to be brought to shop slIderoom overextended wear bar lifted and lino pulled tighter unable to do in the field and since this is not causing issues may not be covered by warranty
needs-review • confidence 0.05
complaint
NEAR STAPLES IN L LINO THERE IS A W 1020 GRAND WRINKLE IN LINO UNSUDE IF ANYTHING CAN BE DONE WITH IT OR NOT? . WILL HAVE CU MARK IN TAPE. ADDED PICS TO WO
needs-review • confidence 0.29
complaint
NEAR STAPLES IN L LINO THERE IS A W 1020 GRAND WRINKLE IN LINO UNSUDE IF ANYTHING CAN BE DONE WITH IT OR NOT? . WILL HAVE CU MARK IN TAPE. ADDED PICS TO WO
needs-review • confidence 0.05
cause
see notes on other line about staples please NEED .10 FOR REPAIR.
needs-review • confidence 0.29
cause
see notes on other line about staples please NEED .10 FOR REPAIR.
needs-review • confidence 0.04
correction
as above
needs-review • confidence 0.29
correction
as above
needs-review • confidence 0.05
complaint
CABINET DOORS ABOVE TV DON'T LINE UP W 1020 GRAND CORRECTLY ADDED PICS TO WO WILL MARK IN TAPE
partial-match • confidence 0.36
complaint
CABINET DOORS ABOVE TV DON'T LINE UP W 1020 GRAND CORRECTLY ADDED PICS TO WO WILL MARK IN TAPE
needs-review • confidence 0.17
cause
misaligned a bit NEED .10 FOR REPAIR.
needs-review • confidence 0.27
cause
misaligned a bit NEED .10 FOR REPAIR.
needs-review • confidence 0.00
correction
doors all latch as they should and are aligned at this point
needs-review • confidence 0.31
correction
doors all latch as they should and are aligned at this point
needs-review • confidence 0.05
complaint
CABINET DOORS ABOVE KITCHEN SINK DON'T W 1020 GRAND LINE UP CORRECTLY AND WILL MARK IN TAPE
needs-review • confidence 0.09
complaint
CABINET DOORS ABOVE KITCHEN SINK DON'T W 1020 GRAND LINE UP CORRECTLY AND WILL MARK IN TAPE
needs-review • confidence 0.17
cause
MISALIGNED AND CROOKED NEED .10 FOR REPAIR.
needs-review • confidence 0.00
cause
MISALIGNED AND CROOKED NEED .10 FOR REPAIR.
needs-review • confidence 0.00
correction
adjusted hinges on cab doors
needs-review • confidence 0.05
correction
adjusted hinges on cab doors
needs-review • confidence 0.05
complaint
HOOD VENT MOUNTED CROOKED LOOK AT W 1020 GRAND PICTURES MIGHT BE WAY THE CABINET IS INSTALLED IF HOOD VENT IS ALL THE WAY BACK AGAINST WALL? WILL MARK WITH TAPE
needs-review • confidence 0.35
complaint
HOOD VENT MOUNTED CROOKED LOOK AT W 1020 GRAND PICTURES MIGHT BE WAY THE CABINET IS INSTALLED IF HOOD VENT IS ALL THE WAY BACK AGAINST WALL? WILL MARK WITH TAPE
needs-review • confidence 0.18
cause
improper install mfg NEED .10 FOR REPAIR.
needs-review • confidence 0.32
cause
improper install mfg NEED .10 FOR REPAIR.
needs-review • confidence 0.00
correction
removed 2 screws moved vent back then reinstalled 2 screws
needs-review • confidence 0.32
correction
removed 2 screws moved vent back then reinstalled 2 screws
needs-review • confidence 0.05
complaint
OUTLET BETWEEN STOVE AND SINK IN CORNER W 1020 GRAND IS SLIGHTLY CROOKED PICS IN WO WILL MARK IN TAPE
needs-review • confidence 0.04
complaint
OUTLET BETWEEN STOVE AND SINK IN CORNER W 1020 GRAND IS SLIGHTLY CROOKED PICS IN WO WILL MARK IN TAPE
needs-review • confidence 0.04
cause
crooked install NEED .20 FOR REPAIR
needs-review • confidence 0.00
cause
crooked install NEED .20 FOR REPAIR
needs-review • confidence 0.00
correction
removed cover then adjusted outlet and reinstalled the cover
needs-review • confidence 0.00
correction
removed cover then adjusted outlet and reinstalled the cover
needs-review • confidence 0.00
complaint
REFER VENT IS SCRATCHED PICS IN WO AND W 1020 GRAND WILL MARK WITH TAPE
partial-match • confidence 0.35
complaint
REFER VENT IS SCRATCHED PICS IN WO AND W 1020 GRAND WILL MARK WITH TAPE
needs-review • confidence 0.05
cause
small scratch in vent on bottom of refer NEED .10 FOR REPAIR. Continued on page 3 PAGE 3 Work Order : 9906
partial-match • confidence 0.37
cause
small scratch in vent on bottom of refer NEED .10 FOR REPAIR. Continued on page 3 PAGE 3 Work Order : 9906
needs-review • confidence 0.05
correction
I used very light sand paper and removed scratches then used black paint pen and covered
partial-match • confidence 0.40
correction
I used very light sand paper and removed scratches then used black paint pen and covered
needs-review • confidence 0.12
complaint
BATTON STRIP DIRECTLY ABOVE REFER HAS W 1020 GRAND SMALL GAP THAT NEEDS PUTTY IN IT. WILL MARK IN TAPE AND PICS IN WO
partial-match • confidence 0.45
complaint
BATTON STRIP DIRECTLY ABOVE REFER HAS W 1020 GRAND SMALL GAP THAT NEEDS PUTTY IN IT. WILL MARK IN TAPE AND PICS IN WO
needs-review • confidence 0.05
cause
gap in trim work NEED .10 FOR REPAIR.
partial-match • confidence 0.45
cause
gap in trim work NEED .10 FOR REPAIR.
needs-review • confidence 0.09
correction
used putty to fill gap
partial-match • confidence 0.40
correction
used putty to fill gap
needs-review • confidence 0.05
complaint
Bump in flooring along the slide, W 1020 GRAND scratch under carpet on slide, carpet does not lay correctly because of bump in flooring
partial-match • confidence 0.36
complaint
Bump in flooring along the slide, W 1020 GRAND scratch under carpet on slide, carpet does not lay correctly because of bump in flooring
needs-review • confidence 0.09
cause
mfg NEED .10 FOR REPAIR
needs-review • confidence 0.31
cause
mfg NEED .10 FOR REPAIR
needs-review • confidence 0.00
correction
carpet lifts because of wear bar customer may lay something on it to hold down to train carpet to lay flat the bump in lino is not the cause of the carpet lifted
partial-match • confidence 0.42
correction
carpet lifts because of wear bar customer may lay something on it to hold down to train carpet to lay flat the bump in lino is not the cause of the carpet lifted
needs-review • confidence 0.11
complaint
MARK IN WOOD TO TOP CORNER REAR SIDE OF W 1020 GRAND DINETTE LOOK AT PIC IN WO AND WILL MARK WITH TAPE
needs-review • confidence 0.30
complaint
MARK IN WOOD TO TOP CORNER REAR SIDE OF W 1020 GRAND DINETTE LOOK AT PIC IN WO AND WILL MARK WITH TAPE
needs-review • confidence 0.10
cause
edge of bench seat has a scratch from mfg this way NEED .10 FOR REPAIR
needs-review • confidence 0.30
cause
edge of bench seat has a scratch from mfg this way NEED .10 FOR REPAIR
needs-review • confidence 0.05
correction
used a wood marker to cover
needs-review • confidence 0.30
correction
used a wood marker to cover
needs-review • confidence 0.05
complaint
BATHROOM DOOR SLIDEING POCKET DOOR NEEDS W 1020 GRAND ADJUSTEMENT MOVED TO FAR AND HIT MOUNT FOR BUNGEE STRP AND DAMAGED DOOR. WILL NEED DOOR REPLACED AND STOP INSTALLED PICS IN WO AND WILL MARK WITH TAPE
partial-match • confidence 0.35
complaint
BATHROOM DOOR SLIDEING POCKET DOOR NEEDS W 1020 GRAND ADJUSTEMENT MOVED TO FAR AND HIT MOUNT FOR BUNGEE STRP AND DAMAGED DOOR. WILL NEED DOOR REPLACED AND STOP INSTALLED PICS IN WO AND WILL MARK WITH TAPE
needs-review • confidence 0.12
cause
door stop was to far to one side NEED .10 FOR REPAIR
needs-review • confidence 0.30
cause
door stop was to far to one side NEED .10 FOR REPAIR
needs-review • confidence 0.12
correction
remove screws from pocket and moved 1/2 ich to make sure bathroom door doesn't open to far to damage door again
partial-match • confidence 0.42
correction
remove screws from pocket and moved 1/2 ich to make sure bathroom door doesn't open to far to damage door again
needs-review • confidence 0.17
complaint
LOWER WALL PANEL NEXT TO BTHROOM DOOR W 1020 GRAND MISSING BATTON STRIP / NEVER INSTALLED PICS IN WO AND MARKED WITH TAPE
partial-match • confidence 0.38
complaint
LOWER WALL PANEL NEXT TO BTHROOM DOOR W 1020 GRAND MISSING BATTON STRIP / NEVER INSTALLED PICS IN WO AND MARKED WITH TAPE
needs-review • confidence 0.22
cause
missing trim NEED .10 FOR REPAIR
needs-review • confidence 0.27
cause
missing trim NEED .10 FOR REPAIR
needs-review • confidence 0.05
correction
we did nit have correct batten or tape for this so I removed a small piece from closet and installed a piece we had that was not exact match but not noticeable in closet into closet and the piece from closet in bathroom then used putty to fill
needs-review • confidence 0.23
correction
we did nit have correct batten or tape for this so I removed a small piece from closet and installed a piece we had that was not exact match but not noticeable in closet into closet and the piece from closet in bathroom then used putty to fill
needs-review • confidence 0.05
complaint
STAIN YELLOW IN WALL PANEL BY BATTON W 1020 GRAND STRIP ACCROS FROM BATHROOM NEAR CAMPER ENTRANCE.
partial-match • confidence 0.52
complaint
STAIN YELLOW IN WALL PANEL BY BATTON W 1020 GRAND STRIP ACCROS FROM BATHROOM NEAR CAMPER ENTRANCE.
needs-review • confidence 0.26
cause
stain looks like glue from mfg NEED .10 FOR REPAIR
needs-review • confidence 0.30
cause
stain looks like glue from mfg NEED .10 FOR REPAIR
needs-review • confidence 0.05
correction
used white paint pen to cover the yellow spot no longer visable Continued on page 4 PAGE 4 Work Order : 9906
needs-review • confidence 0.26
correction
used white paint pen to cover the yellow spot no longer visable Continued on page 4 PAGE 4 Work Order : 9906
needs-review • confidence 0.05
complaint
WOOD TRIM AT POCKET DOOR FROM BATHROOM W 1020 GRAND IS PEELING WOOD AT BOTTOM EDGE
partial-match • confidence 0.52
complaint
WOOD TRIM AT POCKET DOOR FROM BATHROOM W 1020 GRAND IS PEELING WOOD AT BOTTOM EDGE
needs-review • confidence 0.22
cause
peeling from cut NEED .10 FOR REPAIR
needs-review • confidence 0.31
cause
peeling from cut NEED .10 FOR REPAIR
needs-review • confidence 0.00
correction
I used wood marker to cover the edge
partial-match • confidence 0.41
correction
I used wood marker to cover the edge
needs-review • confidence 0.11
complaint
OUTLET NEXT TO BED ON ODS IS CROOKED W 1020 GRAND LOOK AT PICS IN WO AND WILL BE TAPED TO MARK IT
needs-review • confidence 0.24
complaint
OUTLET NEXT TO BED ON ODS IS CROOKED W 1020 GRAND LOOK AT PICS IN WO AND WILL BE TAPED TO MARK IT
needs-review • confidence 0.05
cause
crooked from mfg, NEED .10 FOR REPAIR
needs-review • confidence 0.24
cause
crooked from mfg, NEED .10 FOR REPAIR
needs-review • confidence 0.00
correction
removed cover loosened the outlet adjust it so it's straight reminstalled screws and cover
needs-review • confidence 0.24
correction
removed cover loosened the outlet adjust it so it's straight reminstalled screws and cover
needs-review • confidence 0.00
complaint
DS BEDROOM BLIND WON'T STAY UP NEEDS W 1020 GRAND ADJUSTEMENT. PICS IN WO
needs-review • confidence 0.22
complaint
DS BEDROOM BLIND WON'T STAY UP NEEDS W 1020 GRAND ADJUSTEMENT. PICS IN WO
needs-review • confidence 0.16
cause
loose strings on shade. NEED .10 FOR REPAIR
needs-review • confidence 0.27
cause
loose strings on shade. NEED .10 FOR REPAIR
needs-review • confidence 0.22
correction
tightened shade
needs-review • confidence 0.25
correction
tightened shade
needs-review • confidence 0.12
complaint
THERE IS A MARK IN LINO FLOOR MAIN ROOM W 1020 GRAND JUST OUTSIDE BUNK ROOM APPROVE 2 INCH L;ONG PICS IN WO AND WILL MARK WITH TAPE
partial-match • confidence 0.36
complaint
THERE IS A MARK IN LINO FLOOR MAIN ROOM W 1020 GRAND JUST OUTSIDE BUNK ROOM APPROVE 2 INCH L;ONG PICS IN WO AND WILL MARK WITH TAPE
needs-review • confidence 0.05
cause
cut gouge in lino outside bunk room not caused by slideroom NEED .10 FOR REPAIR
needs-review • confidence 0.31
cause
cut gouge in lino outside bunk room not caused by slideroom NEED .10 FOR REPAIR
needs-review • confidence 0.00
correction
I put more sealant over the lino and pressed firmly to level out not a warranty issue , if customer wants she may need to have the lino lady come and fix this on her own slide our does not reach that area
needs-review • confidence 0.31
correction
I put more sealant over the lino and pressed firmly to level out not a warranty issue , if customer wants she may need to have the lino lady come and fix this on her own slide our does not reach that area
needs-review • confidence 0.12

Evidence Thread

ANNA FREEMAN
dealer_or_external • Aug 1, 2024, 3:37 PM
@Alix M tHE WARRANTY ON THIS UNIT IS EXPIRED, HOWEVER WE ARE ASKING GD TO CONSIDER HONORING IT AS THE RO AND WORK WAS DONE IN OCTOBER AND NOVEMBER OF 2023 WHILE THE WARRANTY WAS STILL GOOD.. DUE TO STAFFING CHANGES THIS RO WAS NEVER PUT INTO PRE AUTH AND WAS CLOSED WITHOUT PAYMENT. BY A TEMPORARY EMPLOYEE WHO DID NOT NOW THE WARRANTY PROCESS.
Alix Mongiat
processor • Aug 1, 2024, 5:00 PM
@ANNA F Are you claiming anything for lines 4 and 5?
Alix Mongiat
processor • Aug 1, 2024, 5:42 PM
@ANNA F Are you claiming anything for lines 4 and 5?
Alix Mongiat
processor • Aug 1, 2024, 5:42 PM
PA 796411 has been submitted for approval.
Alix Mongiat
processor • Aug 2, 2024, 2:32 PM
@ANNA F This has all been approved.
Alix Mongiat
processor • Aug 7, 2024, 9:03 AM
@ANNA F @Bonnie K With this being an old one that the work is done- did you want to get this submitted for payment since FR approved it and it's out of warranty? Thanks!
Bonnie Korte
dealer_or_external • Aug 7, 2024, 9:23 AM
@Alix M go ahead and submit. I will get the invoices uploaded for you
Bonnie Korte
dealer_or_external • Aug 7, 2024, 9:40 AM
@Alix M invoice has been added
Alix Mongiat
processor • Aug 7, 2024, 10:02 AM
Do you have the labor completion date? Thank you!
Alix Mongiat
processor • Aug 7, 2024, 10:05 AM
Do you have the labor completion date? And can you tell me what lines on the invoice are for this WO? I can tell it is sealant on two lines, but I am not sure which ones from the invoice to use. Thanks!
Bonnie Korte
dealer_or_external • Aug 7, 2024, 11:20 AM
@Alix M COMPLETION IS 4/25/24 AND DCR551LSW-1 WITH ONLY ONE TUBE USED
Alix Mongiat
processor • Aug 7, 2024, 11:37 AM
This has been submitted for payment Claim #824820
Alix Mongiat
processor • Aug 14, 2024, 11:37 AM
This paid on 8/14/24 on check 566655

Claim Files

Print Claim 824820.pdf
pdf • Aug 14, 2024, 11:37 AM • 23,558 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/9906/Print Claim 824820.pdf
MEYER O246496.pdf
pdf • Aug 7, 2024, 9:37 AM • 195,134 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/9906/MEYER O246496.pdf
9906.pdf
main-pdf • Aug 1, 2024, 3:24 PM • 84,357 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/9906/9906.pdf