Claim explorer / evidence thread
Claim 73879
MYRV 12024 • Stephanie • Approved / Unpaid • prime-time
risk 0.00
deadline Approaching deadline
images 0
matched 0
review 2
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
8d elapsed • 0d remaining
Analyzed
Completed stage
8d elapsed • 0d remaining
Awaiting OEM
Completed stage
8d elapsed • 0d remaining
Auto-Approved
Approaching deadline
8d elapsed • 7d remaining
Payment Due
Upcoming statutory deadline
8d elapsed • 37d remaining
Escalation Eligible
Upcoming statutory deadline
8d elapsed • 2d remaining
Resolved
Upcoming statutory deadline
8d elapsed • 2d remaining
AI Claim Analysis
Estimated Recovery Amount
$125.00
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
1
No flagged violation label yet — keep reviewing payment and document evidence
Missing Items
2
No active evidence gaps are listed.
Deadline Status
Approaching deadline
8 days open in the visible workflow.
Recommended Action
Await OEM Response
This is the fastest next move from the current workflow stage.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
6
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: Aug 24, 2026, 9:09 AM to Aug 27, 2026, 2:56 AM.
Indexed evidence
2 docs / 0 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Monitor
8 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/MYRV 12024/5- Pre-Authorizations Approved- MYRV/Prime Time/73879/WO_73879_2026.08.25_14.39.25.jpg
Timeline
First seen Aug 24, 2026, 9:09 AM • last seen Aug 27, 2026, 2:56 AM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
9 indexed side comments on this claim.
Latest visible thread signal
Aug 26, 2026, 12:44 PM • processor • Yes
Role mix
Dealer 0 • OEM 0 • Processor 6
Decision cues
Denial signals 0 • info / missing-doc asks 6 • approval signals 4
Best move
Work missing-doc or reply asks first from the thread.
Quick Actions
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Jump straight into Dropbox side comments, notes, and support documents.
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Images
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Claim Lines
complaint
CUSTOMER STATES REFER WILL NOT OPERATE ON BATTERY ONLY WORKS WHEN CONNCECTED TO SHOREPOWER HARRISON, BERRETT L Customer #: 61287
needs-review • confidence 0.33
cause
No resistance between defrost heater fridge does not cool
needs-review • confidence 0.33
correction
Talked to Elisha at Lippert and was sent over a troubleshooting guide for the exact fridge model. Upon going thru the troubleshooting guide I tested the defrost heater for resistance and it read ofl which means that the defrost heater is bad and needs to be replaced. Spoke with Elisha again at Lippert and she said theres no more troubleshooting to do that there going to have to send a whole new fridge due to the ofl reading on defrost heater. Requesting 2.0 to remove and install, additional
partial-match • confidence 0.39
Evidence Thread
Stephanie Kendziorski
processor • Aug 24, 2026, 9:09 AM
@Brian P Hey, I know this is one for @Jeannette B, but I was wondering if you might have time to snap a picture of the serial number for the fridge? I have the model, but I went through all the pics, and don't see a serial tag. If not, that's ok. I can send a reminder to her tomorrow.
Stephanie Kendziorski
processor • Aug 25, 2026, 3:48 PM
@Jeannette B I need the serial number please. I have the model, but not the serial.
Jeannette Britton
dealer_or_external • Aug 25, 2026, 3:55 PM
@Stephanie K I took all the pictures that were in the refrigerator. At the bottom right corner where it shows the Model number there is another number. But I was not able to find any other tags. I even looked in the freezer
Stephanie Kendziorski
processor • Aug 25, 2026, 4:03 PM
The serial number is usually on a white sticker, with a barcode and is quite long. I will try this without it.
Stephanie Kendziorski
processor • Aug 25, 2026, 4:04 PM
Submitted PA 2785829
Jeannette Britton
dealer_or_external • Aug 25, 2026, 4:48 PM
@Stephanie K OMG I found it. I just uploaded it
Stephanie Kendziorski
processor • Aug 26, 2026, 12:13 PM
@Jeannette B Approved 2.0 hours - Case 7083037 VIN 5ZT2LC0B3TB012590 As a resolution to this case, we are approving up to 2.0 for labor. This serves as prior authorization for the removal and replacement of the REFER FCR16DCASA-BG : 2021123815 . This pre-authorization is for informational purposes only and will not result in Lippert automatically issuing the replacement. Lippert will defer to the RV Manufacturer for next steps regarding replacement and claims filing. This product is not required to be returned for testing. Note: Your coach information will need to satisfy the conditions for Warranty credit. Mobile service fees are not covered under the Lippert warranty for this product. VCB 2.00 to R&R the refer due to it not working properly. Per dealers description of this repair. This authorization is pending ALL requirements of repair code have been met. Dp.
Jeannette Britton
dealer_or_external • Aug 26, 2026, 12:29 PM
@Stephanie K So I can submit the order request for new fridge? lol
Stephanie Kendziorski
processor • Aug 26, 2026, 12:44 PM
Yes
Claim Files
73879.pdf
main-pdf • Aug 21, 2026, 6:07 PM • 308,473 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/5- Pre-Authorizations Approved- MYRV/Prime Time/73879/73879.pdf
73879.pdf
main-pdf • Aug 21, 2026, 6:07 PM • 308,473 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/2-Pre-Authorizations Pending- iCS/Prime Time/73879/73879.pdf