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Claim 73864
MYRV 12024 • Stephanie • OEM Review • prime-time
risk 0.00
deadline Approaching deadline
images 0
matched 9
review 10
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AI Claim Analysis
Estimated Recovery Amount
$2,875.00
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
1
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Missing Items
10
No active evidence gaps are listed.
Deadline Status
Approaching deadline
12 days open in the visible workflow.
Recommended Action
Review Short-Pay
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US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
9
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: Aug 21, 2026, 12:04 PM to Sep 1, 2026, 2:57 AM.
Indexed evidence
2 docs / 0 images
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Cross-reference base
Available
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Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Monitor
12 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/MYRV 12024/7- Claims in Process/7.1- Claims Submitted- iCS/Prime Time/73864/73864F.pdf
Timeline
First seen Aug 21, 2026, 12:04 PM • last seen Sep 1, 2026, 2:57 AM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
3 indexed side comments on this claim.
Latest visible thread signal
Aug 31, 2026, 8:18 AM • processor • Submitted for payment
Role mix
Dealer 0 • OEM 0 • Processor 3
Decision cues
Denial signals 0 • info / missing-doc asks 0 • approval signals 6
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Thread shows approval language — verify payment / closeout.
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Claim Lines
complaint
CUSTOMER STATES FRONT GRAY WATER RELEASE LEVER IS NOT RELEASING AND THE INSULATION IS FALLING OUT
partial-match • confidence 0.51
complaint
CUSTOMER STATES FRONT GRAY WATER RELEASE LEVER IS NOT RELEASING AND THE INSULATION IS FALLING OUT
partial-match • confidence 0.60
cause
Customer states the front gray tank valve was an operable ROMERO, MARCUS MARIO Customer #: 61167
partial-match • confidence 0.36
cause
Customer states the front gray tank valve was an operable ROMERO, MARCUS MARIO Customer #: 61167
needs-review • confidence 0.32
correction
Customer states the gray tank valve in the front is not operable. Went to the valve was able to open and close it, however I found the 3 inch ABS pipe that almost immediately connected to the tank had no support whatsoever. Every time you pulled the valve it would pull the entire pipe down. It did pull out most of the foam used to seal around the pipe, therefore making the gray tank valve extremely difficult to open and close. After pulling away, the remaining portion of the foam spray, I found it was accessible enough through the hole in the bottom board. Around the 3 inch pipe was able to attach galvanized pipe strapping to the frame wrap, and then add another attachment point. Attached the strapping to the frame all done from the inside. Used self tapping screws to attach the strapping to the inside. Once the pipe was strapped the gray tank valve would pull down and open much easier and close much easier. Foar spray was used to refill all the gaps around the pipe itself and the valve. This job is now complete. *61167* Requesting 1.0
partial-match • confidence 0.62
correction
Customer states the gray tank valve in the front is not operable. Went to the valve was able to open and close it, however I found the 3 inch ABS pipe that almost immediately connected to the tank had no support whatsoever. Every time you pulled the valve it would pull the entire pipe down. It did pull out most of the foam used to seal around the pipe, therefore making the gray tank valve extremely difficult to open and close. After pulling away, the remaining portion of the foam spray, I found it was accessible enough through the hole in the bottom board. Around the 3 inch pipe was able to attach galvanized pipe strapping to the frame wrap, and then add another attachment point. Attached the strapping to the frame all done from the inside. Used self tapping screws to attach the strapping to the inside. Once the pipe was strapped the gray tank valve would pull down and open much easier and close much easier. Foar spray was used to refill all the gaps around the pipe itself and the valve. This job is now complete. *61167* Requesting 1.0
partial-match • confidence 0.62
complaint
CUSTOMER STATES ELECTRICAL OUTLETS NOT WORKING - HE KNOWS THE ONE TO THE RIGHT OF KTICHEN SINK (ABOVE) AND THE ONE WHEN YOU WALK IN TO THE LEFT WHEN SLIDE IS OUT - PLEASE CHECK ALL OUTLETS CUSTOMER BELIEVES SOME OTHER ONES ARE ALSO NOT WORKING
partial-match • confidence 0.47
complaint
CUSTOMER STATES ELECTRICAL OUTLETS NOT WORKING - HE KNOWS THE ONE TO THE RIGHT OF KTICHEN SINK (ABOVE) AND THE ONE WHEN YOU WALK IN TO THE LEFT WHEN SLIDE IS OUT - PLEASE CHECK ALL OUTLETS CUSTOMER BELIEVES SOME OTHER ONES ARE ALSO NOT WORKING
partial-match • confidence 0.47
cause
Gfi tripped
needs-review • confidence 0.32
cause
Gfi tripped
needs-review • confidence 0.32
correction
Customer states the outlets stopped working in the unit. Used a tester, plugged into the first outlet inside the entry door found there was no power. Went to the GFI plug. The GFI plug was tripped. Reset the GFI plug tested all the outlets. All outlets are now working. Job is complete. Page 1 of 4 © 2026 Integrated Dealer Systems *73864* Requesting .15 Promised Date: 02 SEP 26 W/O: 73864
matched • confidence 0.77
correction
Customer states the outlets stopped working in the unit. Used a tester, plugged into the first outlet inside the entry door found there was no power. Went to the GFI plug. The GFI plug was tripped. Reset the GFI plug tested all the outlets. All outlets are now working. Job is complete. Page 1 of 4 © 2026 Integrated Dealer Systems *73864* Requesting .15 Promised Date: 02 SEP 26 W/O: 73864
partial-match • confidence 0.62
complaint
CUSTOMER STATES PANEL IS BOWED, WHEN WALKING INTO UNIT TO THE LEFT - WHEN SLIDE IS OUT
needs-review • confidence 0.34
complaint
CUSTOMER STATES PANEL IS BOWED, WHEN WALKING INTO UNIT TO THE LEFT - WHEN SLIDE IS OUT
partial-match • confidence 0.37
cause
Panel and batten came loose
partial-match • confidence 0.46
cause
Panel and batten came loose
partial-match • confidence 0.49
correction
Found on the interior wall for a storage cabinet the batten and panel had come loose. *73864* Tapped the panel on the back and put back in place using a brad nailer. Nailed it back down and used a putty stick to cover up the new nail holes. Job is now complete. Requesting .15
matched • confidence 0.66
correction
Found on the interior wall for a storage cabinet the batten and panel had come loose. *73864* Tapped the panel on the back and put back in place using a brad nailer. Nailed it back down and used a putty stick to cover up the new nail holes. Job is now complete. Requesting .15
partial-match • confidence 0.59
complaint
CUSTOMER STATES IN BATHROOM THE PAD FOR THE TANKLESS WATER HEATER IS DETACHING FROM WALL
partial-match • confidence 0.44
complaint
CUSTOMER STATES IN BATHROOM THE PAD FOR THE TANKLESS WATER HEATER IS DETACHING FROM WALL
partial-match • confidence 0.47
cause
Screw pulled out of the wall
partial-match • confidence 0.38
cause
Screw pulled out of the wall
needs-review • confidence 0.34
correction
Found the water heater control panel had pulled away from the wall. Removed the face plate, moved the entire face plate up and re-screwed it to the wall. Reattach the face plate. Job is now ROMERO, MARCUS MARIO Customer #: 61167 complete Requesting .15
matched • confidence 0.92
correction
Found the water heater control panel had pulled away from the wall. Removed the face plate, moved the entire face plate up and re-screwed it to the wall. Reattach the face plate. Job is now ROMERO, MARCUS MARIO Customer #: 61167 complete Requesting .15
matched • confidence 0.67
complaint
CUSTOMER STATES SOLAR IS NOT MAINTAINING AND FULLY CHARGING BATTERY
needs-review • confidence 0.33
complaint
CUSTOMER STATES SOLAR IS NOT MAINTAINING AND FULLY CHARGING BATTERY
needs-review • confidence 0.33
cause
Customer states solar not maintaining battery
needs-review • confidence 0.33
cause
Customer states solar not maintaining battery
needs-review • confidence 0.33
correction
Opened the compartment door on the driver side, exposing the solar controller. Verified the battery disconnect, which was on. Looked at the screen, the icons are extremely small. Attempted to take photograph of the screen however, the photos kept coming out blurry and not readable. Could see the *61167* battery setting was not set for a flooded battery and it was set for a 12/24 battery setting. Opened the menu changed the setting to 12 v only, change the battery type setting to a flooded battery. The screen indicated the battery was fully charged. It showed the proper voltage was coming into the controller. Job is now complete Requesting .15
partial-match • confidence 0.37
correction
Opened the compartment door on the driver side, exposing the solar controller. Verified the battery disconnect, which was on. Looked at the screen, the icons are extremely small. Attempted to take photograph of the screen however, the photos kept coming out blurry and not readable. Could see the *61167* battery setting was not set for a flooded battery and it was set for a 12/24 battery setting. Opened the menu changed the setting to 12 v only, change the battery type setting to a flooded battery. The screen indicated the battery was fully charged. It showed the proper voltage was coming into the controller. Job is now complete Requesting .15
needs-review • confidence 0.35
complaint
CUSTOMER STATES FENDERSKIRTS ON BOTH SIDE OF UNIT ARE CRACKING Page 2 of 4 © 2026 Integrated Dealer Systems *73864*
partial-match • confidence 0.48
complaint
CUSTOMER STATES FENDERSKIRTS ON BOTH SIDE OF UNIT ARE CRACKING Page 2 of 4 © 2026 Integrated Dealer Systems *73864*
partial-match • confidence 0.49
cause
Cracking around the screw heads both sides Promised Date: 02 SEP 26 W/O: 73864
partial-match • confidence 0.48
cause
Cracking around the screw heads both sides Promised Date: 02 SEP 26 W/O: 73864
partial-match • confidence 0.49
correction
Fender skirts on both sides are cracking right around the screw heads on both sides. The passenger side has three cracks. The driver side has two recommend replacement of the fender skirts on both sides. Will require some silicone removal. Removed several dozen screws sitting the new fender skirt in place and reattaching the screws for both fender skirt removal and installation request one hour
matched • confidence 0.70
correction
Fender skirts on both sides are cracking right around the screw heads on both sides. The passenger side has three cracks. The driver side has two recommend replacement of the fender skirts on both sides. Will require some silicone removal. Removed several dozen screws sitting the new fender skirt in place and reattaching the screws for both fender skirt removal and installation request one hour
partial-match • confidence 0.49
complaint
Transferred to RV*73864-1 on 28 AUG 26 Estimate amount was 0.00 VENT CONVERS ON ROOF FOR BATHROOM AND IN FRONT OF REFRIGERATOR NEEDS TO BE REPLACED DUE TO HAIL DAMAGE. ROMERO, MARCUS MARIO Customer #: 61167
matched • confidence 0.84
complaint
Transferred to RV*73864-1 on 28 AUG 26 Estimate amount was 0.00 VENT CONVERS ON ROOF FOR BATHROOM AND IN FRONT OF REFRIGERATOR NEEDS TO BE REPLACED DUE TO HAIL DAMAGE. ROMERO, MARCUS MARIO Customer #: 61167
matched • confidence 0.98
cause
Hail damage
partial-match • confidence 0.47
cause
Hail damage
partial-match • confidence 0.61
correction
Both vents had hail damaged. In order to replace the covers, the interior garnish screen, the actual crank had to be unscrewed, giving it the flexibility to remove the broken vent covers. Removed both broken vent covers and reattached the new vent covers, the cranks to both of the vent covers and then replaced the screen and garnish on both. Checked for proper operation. The vent covers are operating correctly. The work is now complete.
matched • confidence 0.69
correction
Both vents had hail damaged. In order to replace the covers, the interior garnish screen, the actual crank had to be unscrewed, giving it the flexibility to remove the broken vent covers. Removed both broken vent covers and reattached the new vent covers, the cranks to both of the vent covers and then replaced the screen and garnish on both. Checked for proper operation. The vent covers are operating correctly. The work is now complete.
matched • confidence 0.78
Evidence Thread
Stephanie Kendziorski
processor • Aug 21, 2026, 12:04 PM
Submitted PA 2784625
Stephanie Kendziorski
processor • Aug 21, 2026, 1:46 PM
@Jeannette B Job 1 approved 1.0
Job 2 approved .15
Job 3 approved .2
Job 4 approved .2
Job 5 approved .3
Job 6 approved .6
Stephanie Kendziorski
processor • Aug 31, 2026, 8:18 AM
Submitted for payment
Claim Files
73864F.pdf
main-pdf • Aug 29, 2026, 2:36 PM • 323,721 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/6-Ready to Submit/Prime Time/73864/73864F.pdf
73864.pdf
main-pdf • Aug 20, 2026, 3:59 PM • 323,070 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/5- Pre-Authorizations Approved- MYRV/Prime Time/73864/73864.pdf