Claim Detail

Brought the slide in until the edge of the floor inside began to lift From front to back on the slide, examined underneath the floor to see if there were any objects that could possibly be sticking up or something between the slide floor that could be causing the damage did not see anything that would cause that type of damage Brought the slide further in as the floor began to tip down, giving easier access from the outside to examine front to back to see if there were any foreign objects inside the outer wiper seal that could be causing the damage was unable to physically see inside due to the amount of space, however, was able to run my hand between the two floors feeling for any objects that would be dragging against the underside of the slider floor did not feel anything that would be causing the damage Requesting 30 minutes

partial-match • confidence 0.48

Found during the examination underneath the kitchen sink and repairing a drain water leak that the island where the sink is located is not properly secure to the base or the floor. It is very loose sticking up on the front and passenger side corner. Several screws added into the base to make sure that it is properly attached and no longer moving Requesting 15 minutes

partial-match • confidence 0.42

Founder in the PDI the packing nut for the drain pipe connecting the drain pipe to the sink basket strainer was loose In order to access this access panel had to be unscrewed packing that was tightened. The sink was filled with water and a flow test was conducted again. Sink is no longer leaking access panel reinstalled Work is complete Requesting 15 minutes

partial-match • confidence 0.41

Transport damage Valance tore off the wall Damaged the shade Damaged the wall

partial-match • confidence 0.58

Metal valance tore off the wall, striking the slide, facia or style causing damage

partial-match • confidence 0.43

Damage during transport was found drawer guides not latching correctly drawers opening rubbing against cabinet doors, causing damage

partial-match • confidence 0.51

Recommendation for replacement of two cabinet doors directly below the kitchen sink large rub marks on the face not sustainable or repairable door size 14 x 24 will need two of them One drawer in the kitchen island damaged during transport drawer face size 6 x 14 will also need 15 inch drawer guides since the drawer guides are not latching on fully closed. We will need four sets. INC., MYERS "RV" CENTER, Customer #: 1000 Two kitchen drawers not closing correctly. This will be included with the drawer guides already requested. Will need a second drawer face size 8 x 21 Total time requested to replace two drawer faces four sets of drawer guides and two cabinet doors requesting two hours since holes will have to be drilled for handles drawer guides having to be replaced removing the guide off of the side of the drawer and removing the guide installed inside the cabinet reinstalling make sure that theyre completely square with all screws on the back and sides, bro total of four drawers all but one drawer has cabinet bowls for opening and closing that will have to be measured and drilled on hold for

partial-match • confidence 0.46

dealer_or_external • Aug 17, 2026, 11:45 AM

@Brian P

processor • Aug 17, 2026, 3:35 PM

Several things on this one. Can you please label the pictures to the jobs they belong with? For job 992 - I can see the scratch marks on the underside of the slide - is there any repair being made or a touch up? Tech doesn't actually state anything will be done, just that he couldn't find anything that caused it. For job 01 - this is actually 3 separate repairs. Valance, shade and the wall repair. Can you please let me know how much time you need for each? I have a feeling FR will want it separated out. Also, do you have pictures of the tag on the shade? For job 03 - I am not seeing any pictures of the guide rails on the drawers. Do you have any? I see pictures of the drawers, but nothing showing the rails. With 4 sets of guides being needed, I'd need pictures for each set. For job 04 - Can you help me understand how the valance caused this damage? One of the first pictures I can see shows the valance still partially attached to the wall. When the slide is closed, does the side of the valance that is hanging down touch the fascia/stile? For job 05 - there is a lot going on here. I suspect FR will want this separated out. Can you let me know how much time you need for the cabinet doors and the drawer faces? I know you have 2.0 hours requested but I need to split it up. Job 09 - do you have pictures of the tags?

processor • Aug 21, 2026, 1:41 PM

@Jeannette B Hey, this is another one that @Brian P had. I got most of the stuff corrected that he has here on this printout - but there were a couple of things missed and I just was wondering if you could check and see if the tech took pictures for the drawer guides and a picture of the model/serial number for the awning? Those really are the only things I am missing now.

processor • Aug 24, 2026, 9:36 AM

@Brian P I did not get the pictures needed, so just sending this to let you know - pictures of drawer guides and model/serial for awning are still needed.

processor • Aug 26, 2026, 10:30 AM

Submitted PA 2778883

processor • Aug 26, 2026, 12:12 PM

@Brian P Job 995 - FR is requesting pictures that show the issue. I only see one picture that really shows the island, and it's not the entire thing. Are there more that maybe I am missing? The pictures are not labeled, so I'm not sure if there is a pic included that I missed because I couldn't tell it was the island. Job 2 - FR is requesting pictures that show the damage to the blind. I attached the picture showing the upper right corner with what looks like a scuff and what appears to be the lower screw not flush with the wall. Is this the only area that was affected? If so, I will just zoom in and point him there, but I wanted to be sure. Job 06 - FR is asking for pictures of the slideout heads and the entire backs of the heads. Job 09 - FR is asking for pictures that show the issue. I attached all the pics I had with the awning, but it looks like I may only have pictures of the front, so nothing to compare the height to. Am I missing something? The only thing that seems slightly off is the fabric seems like it isn't rolled in enough. Can you point me to what I should be seeing? job 1 - approved .8 Job 01 - approved .4 Job 02 - pending feedback from FR Job 3 approved .2 Job 03 - approved 1.2 job 04 -approved .5 Job 05 - approved .6 Job 07 - approved .1 Job 08 - approved 1.5 Job 992 approved .3 to use antiwick to seal slide out floor Job 993 approved .5 Job 994 approved .2 Job 996 approved .1

processor • Aug 26, 2026, 12:42 PM

Job 02 is now approved for 1.5 hours to replace countertop

processor • Aug 26, 2026, 5:36 PM

@Brian P This is the only one that showed any part of the island.

processor • Aug 27, 2026, 8:46 AM

Job 2 is now approved for .2 to replace the shade

dealer_or_external • Aug 27, 2026, 9:43 AM

@Stephanie K Good morning! I checked with Brian on this he said he uploaded the information yesterday. If you did not get them let me know.

processor • Aug 27, 2026, 9:48 AM

Yep, I got it!

processor • Sep 1, 2026, 1:07 PM

@Brian P For job 06 for the slide - the "heads" are the plates on the ends of the inner tubes - that is what he is requesting a picture of - front and backs. For job 09 for the awning - I explained that the fabric was wrinkled when awning is rolled up and Dennis Plank responded that he is unsure of how the wrinkled fabric relates to misaligned awning arms. He wants pictures that can illustrate the misaligned arms. To me, it seems reasonable that if the arms are at different heights, one side of the fabric would be pulling causing it to wrinkle due to the arms being different heights, but, maybe not? Since the pictures I have are not what he wants, are you able to get two pics of both arms with a tape measure showing the difference?  Also still need pictures of the kitchen island.