Claim explorer / evidence thread
Claim 73608
MYRV 12024 • Stephanie • Approved / Unpaid • open-range
risk 0.00
deadline Approaching deadline
images 0
matched 2
review 25
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
129d elapsed • 0d remaining
Analyzed
Completed stage
129d elapsed • 0d remaining
Awaiting OEM
Completed stage
129d elapsed • 0d remaining
Auto-Approved
Approaching deadline
129d elapsed • 0d remaining
Payment Due
Upcoming statutory deadline
129d elapsed • 0d remaining
Escalation Eligible
Upcoming statutory deadline
129d elapsed • 0d remaining
Resolved
Upcoming statutory deadline
129d elapsed • 0d remaining
AI Claim Analysis
Estimated Recovery Amount
$3,375.00
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
1
No flagged violation label yet — keep reviewing payment and document evidence
Missing Items
25
No active evidence gaps are listed.
Deadline Status
Approaching deadline
129 days open in the visible workflow.
Recommended Action
Await OEM Response
This is the fastest next move from the current workflow stage.
Dossier completeness
Files 30 • RO lines 18 • human-described photos 28 • 3C red • reconciliation reconciled • linked side comments 4
Gaps: three c not quality ready • sidebar comment coherence not supported
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
10
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: Jun 24, 2026, 11:37 PM to Jul 27, 2026, 2:54 AM.
Indexed evidence
1 docs / 0 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
129 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/MYRV 12024/5- Pre-Authorizations Approved- MYRV/Open Range/73608/WO_73608_JOB_5_2026.06.26_14.57.20.jpg.pdf
Timeline
First seen Jun 24, 2026, 11:37 PM • last seen Jul 27, 2026, 2:54 AM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
8 indexed side comments on this claim.
Latest visible thread signal
Oct 29, 2026, 3:52 PM • dealer_or_external • We are still waiting on some of the cabinetry.
Role mix
Dealer 0 • OEM 0 • Processor 6
Decision cues
Denial signals 0 • info / missing-doc asks 7 • approval signals 11
Best move
Work missing-doc or reply asks first from the thread.
Quick Actions
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See the quick-rule cards first, then open the legal basis only if needed.
Images
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Claim Lines
complaint
CUSTOMER STATES TRAYS IN REFER WILL NOT FIT PROPERLY
needs-review • confidence 0.32
complaint
CUSTOMER STATES TRAYS IN REFER WILL NOT FIT PROPERLY
needs-review • confidence 0.32
complaint
CUSTOMER STATES TRAYS IN REFER WILL NOT FIT PROPERLY
needs-review • confidence 0.00
cause
Trays do not latch or hook into the lower part of the refrigerator door PEYTON, RHONDA Customer #: 61388
partial-match • confidence 0.52
cause
Trays do not latch or hook into the lower part of the refrigerator door PEYTON, RHONDA Customer #: 61388
partial-match • confidence 0.52
cause
Trays do not latch or hook into the lower part of the refrigerator door PEYTON, RHONDA Customer #: 61388
needs-review • confidence 0.27
correction
Recommend ordering replacement narrow door trays that latch or lock in place as designed for this refrigerator .35HRS
partial-match • confidence 0.56
correction
Recommend ordering replacement narrow door trays that latch or lock in place as designed for this refrigerator .35HRS
partial-match • confidence 0.56
correction
Recommend ordering replacement narrow door trays that latch or lock in place as designed for this refrigerator .35HRS
partial-match • confidence 0.39
complaint
CUSTOMER STATES JWRAP SCREWS LOOSE
partial-match • confidence 0.39
complaint
CUSTOMER STATES JWRAP SCREWS LOOSE
partial-match • confidence 0.39
complaint
CUSTOMER STATES JWRAP SCREWS LOOSE
needs-review • confidence 0.09
cause
Stripped and missing screws
needs-review • confidence 0.30
cause
Stripped and missing screws
needs-review • confidence 0.30
cause
Stripped and missing screws
needs-review • confidence 0.09
correction
Removed the stripped screws Replaced them with a larger diameter screw Total of 4 screws Work completed .25HRS
needs-review • confidence 0.29
correction
Removed the stripped screws Replaced them with a larger diameter screw Total of 4 screws Work completed .25HRS
needs-review • confidence 0.29
correction
Removed the stripped screws Replaced them with a larger diameter screw Total of 4 screws Work completed .25HRS
needs-review • confidence 0.09
complaint
CUSTOMER STATES SCREWS LOOSE AT TRAYS FOR RECLINERS
partial-match • confidence 0.43
complaint
CUSTOMER STATES SCREWS LOOSE AT TRAYS FOR RECLINERS
partial-match • confidence 0.43
complaint
CUSTOMER STATES SCREWS LOOSE AT TRAYS FOR RECLINERS
needs-review • confidence 0.09
cause
Screw fell out other screws stripped Page 1 of 3 © 2026 Integrated Dealer Systems *73608*
partial-match • confidence 0.48
cause
Screw fell out other screws stripped Page 1 of 3 © 2026 Integrated Dealer Systems *73608*
partial-match • confidence 0.48
cause
Screw fell out other screws stripped Page 1 of 3 © 2026 Integrated Dealer Systems *73608*
needs-review • confidence 0.09
correction
Remove all the screws all the way around the entire folder lifted the holder up rotated it Promised Date: 10 JUL 26 W/O: 73608 slightly reset all the screws and new screw holes. Replace the one missing screw. The job is now complete. .25HRS
partial-match • confidence 0.48
correction
Remove all the screws all the way around the entire folder lifted the holder up rotated it Promised Date: 10 JUL 26 W/O: 73608 slightly reset all the screws and new screw holes. Replace the one missing screw. The job is now complete. .25HRS
partial-match • confidence 0.48
correction
Remove all the screws all the way around the entire folder lifted the holder up rotated it Promised Date: 10 JUL 26 W/O: 73608 slightly reset all the screws and new screw holes. Replace the one missing screw. The job is now complete. .25HRS
needs-review • confidence 0.13
complaint
CUSTOMER STATES SCREWS LOOSE AT SOFA AND SCREWS TO FLOOR LOOSE
partial-match • confidence 0.43
complaint
CUSTOMER STATES SCREWS LOOSE AT SOFA AND SCREWS TO FLOOR LOOSE
partial-match • confidence 0.43
complaint
CUSTOMER STATES SCREWS LOOSE AT SOFA AND SCREWS TO FLOOR LOOSE
needs-review • confidence 0.09
cause
Couch loose missing screws *73608*
partial-match • confidence 0.50
cause
Couch loose missing screws *73608*
partial-match • confidence 0.50
cause
Couch loose missing screws *73608*
needs-review • confidence 0.13
correction
Open the couch to find out why the couch is loose from the floor. Found there was only one screw on the angle brackets holding the couch in place in the screw was severely bent. Reset the couch in place make sure that the back opened open normally and folded into place normally reset the screws in the floor and new holes with larger more heavy duty screws total of four screws. Check the couch again for operation, but it opened and closed couches operating correctly opening and closing. Job is now complete. .25HRS
partial-match • confidence 0.43
correction
Open the couch to find out why the couch is loose from the floor. Found there was only one screw on the angle brackets holding the couch in place in the screw was severely bent. Reset the couch in place make sure that the back opened open normally and folded into place normally reset the screws in the floor and new holes with larger more heavy duty screws total of four screws. Check the couch again for operation, but it opened and closed couches operating correctly opening and closing. Job is now complete. .25HRS
partial-match • confidence 0.43
correction
Open the couch to find out why the couch is loose from the floor. Found there was only one screw on the angle brackets holding the couch in place in the screw was severely bent. Reset the couch in place make sure that the back opened open normally and folded into place normally reset the screws in the floor and new holes with larger more heavy duty screws total of four screws. Check the couch again for operation, but it opened and closed couches operating correctly opening and closing. Job is now complete. .25HRS
needs-review • confidence 0.17
complaint
CUSTOMER STATES REAR JACKS FAILED (BENT)
partial-match • confidence 0.41
complaint
CUSTOMER STATES REAR JACKS FAILED (BENT)
partial-match • confidence 0.41
complaint
CUSTOMER STATES REAR JACKS FAILED (BENT)
needs-review • confidence 0.04
cause
CUSTOMER LOOSENED STRONG ARM BEFORE RAISING / STRONG ARM BOUND UP CAUSING FAILER PEYTON, RHONDA Customer #: 61388
needs-review • confidence 0.34
cause
CUSTOMER LOOSENED STRONG ARM BEFORE RAISING / STRONG ARM BOUND UP CAUSING FAILER PEYTON, RHONDA Customer #: 61388
needs-review • confidence 0.34
cause
CUSTOMER LOOSENED STRONG ARM BEFORE RAISING / STRONG ARM BOUND UP CAUSING FAILER PEYTON, RHONDA Customer #: 61388
needs-review • confidence 0.09
correction
Passenger side rear electric jack bent Mounting plate behind the jack and motor bent Mounting plate on the frame (welded ) also bent Found bolt missing at the top behind the motor missing both sides of unit Recommend full replacement of the electric jack on the passenger side Straighten the welded mounting plate Adding a third bolt to the drivers side rear jack Installing new jack 2.5HRS
partial-match • confidence 0.55
correction
Passenger side rear electric jack bent Mounting plate behind the jack and motor bent Mounting plate on the frame (welded ) also bent Found bolt missing at the top behind the motor missing both sides of unit Recommend full replacement of the electric jack on the passenger side Straighten the welded mounting plate Adding a third bolt to the drivers side rear jack Installing new jack 2.5HRS
partial-match • confidence 0.55
correction
Passenger side rear electric jack bent Mounting plate behind the jack and motor bent Mounting plate on the frame (welded ) also bent Found bolt missing at the top behind the motor missing both sides of unit Recommend full replacement of the electric jack on the passenger side Straighten the welded mounting plate Adding a third bolt to the drivers side rear jack Installing new jack 2.5HRS
needs-review • confidence 0.22
complaint
CUSTOMER STATES LARGE DRAWER UNDER BED CAME OPEN IN TRANSIT (DAMAGED)
partial-match • confidence 0.39
complaint
CUSTOMER STATES LARGE DRAWER UNDER BED CAME OPEN IN TRANSIT (DAMAGED)
partial-match • confidence 0.39
complaint
CUSTOMER STATES LARGE DRAWER UNDER BED CAME OPEN IN TRANSIT (DAMAGED)
needs-review • confidence 0.12
cause
Drawer rail support broke off
partial-match • confidence 0.51
cause
Drawer rail support broke off
partial-match • confidence 0.51
cause
Drawer rail support broke off
needs-review • confidence 0.25
correction
Found the under bed drawer, the drawer rail support broke, causing the drawer to come out not allowing the door guides operate correctly, tearing the bed and facia. The drawer bottom fell out. Recommend complete removal of the footboard bed, facia, and full replacement. Rebuilding the drawer rail supports Replacement of the entire drawer Replacement of the drawer guides The actual drawer size is 37 x 14 The drawer face is 47 3/8 x 9 and three-quarter The footboard face is 57 x 14 5/8 Page 2 of 3 © 2026 Integrated Dealer Systems *73608* To rebuild the drawer guide supports will require adding some side to side support to prevent the drawer Promised Date: 10 JUL 26 W/O: 73608 from flexing from side to side. There are no supports to prevent the drawer from moving side to side. It will involve cutting some one by fours and attaching it to the side of the bed. 3.5HRS
matched • confidence 0.66
correction
Found the under bed drawer, the drawer rail support broke, causing the drawer to come out not allowing the door guides operate correctly, tearing the bed and facia. The drawer bottom fell out. Recommend complete removal of the footboard bed, facia, and full replacement. Rebuilding the drawer rail supports Replacement of the entire drawer Replacement of the drawer guides The actual drawer size is 37 x 14 The drawer face is 47 3/8 x 9 and three-quarter The footboard face is 57 x 14 5/8 Page 2 of 3 © 2026 Integrated Dealer Systems *73608* To rebuild the drawer guide supports will require adding some side to side support to prevent the drawer Promised Date: 10 JUL 26 W/O: 73608 from flexing from side to side. There are no supports to prevent the drawer from moving side to side. It will involve cutting some one by fours and attaching it to the side of the bed. 3.5HRS
matched • confidence 0.66
correction
Found the under bed drawer, the drawer rail support broke, causing the drawer to come out not allowing the door guides operate correctly, tearing the bed and facia. The drawer bottom fell out. Recommend complete removal of the footboard bed, facia, and full replacement. Rebuilding the drawer rail supports Replacement of the entire drawer Replacement of the drawer guides The actual drawer size is 37 x 14 The drawer face is 47 3/8 x 9 and three-quarter The footboard face is 57 x 14 5/8 Page 2 of 3 © 2026 Integrated Dealer Systems *73608* To rebuild the drawer guide supports will require adding some side to side support to prevent the drawer Promised Date: 10 JUL 26 W/O: 73608 from flexing from side to side. There are no supports to prevent the drawer from moving side to side. It will involve cutting some one by fours and attaching it to the side of the bed. 3.5HRS
needs-review • confidence 0.30
Evidence Thread
Stephanie Kendziorski
processor • Jun 24, 2026, 11:37 PM
Submitted PA J01579293
Stephanie Kendziorski
processor • Jun 26, 2026, 12:12 PM
@Brian P Job 5 - Need pictures of the frame tag, per Jayco
Job 1 - approved .5 to replace trays
Job 2 - approved .5 to secure metal
Job 3 - approved .2 to repair arm tables
Job 4 - approved .2 to secure sofa
Job 6 - approved 2.5 hours to replace drawer and repair damage to bed platform
Stephanie Kendziorski
processor • Jul 1, 2026, 8:49 AM
@Brian P Job 5 - Jayco is asking for a video showing the tubes moving through their full range of motion. It will allow them to observe how they are sliding and any potential issues.
Brian Parrott
dealer_or_external • Jul 1, 2026, 12:36 PM
The jack is bent, we are not going to be able to properly operate them. Are they going to give us more diag time?
Stephanie Kendziorski
processor • Jul 7, 2026, 10:01 AM
Job 5 is now approved for 2.5 hours
iClaims AI
processor • Oct 20, 2026, 11:07 PM
TESTING AND LEARNING — Testing/Learning claim review: MYRV RO 73608.
PA J01579293 now includes job 5 approved for 2.5 hours. That later approval resolves the earlier bent-jack diagnostic discussion. The frame-tag photo is also present as a separate PDF; it should not be requested again. The remaining approved times in the thread are job 1: 0.5, job 2: 0.5, job 3: 0.2, job 4: 0.2 and job 6: 2.5 hours.
The RO already documents jobs 2, 3 and 4 completed—J-wrap screws, recliner tray fasteners and sofa anchoring/operation. The open completion gaps are the correct refrigerator door trays, the passenger rear jack/mounting repair and missing-bolt correction, and the under-bed drawer/support/fascia repair. The photos show the original problems, including the bent jack mounting and failed drawer supports, rather than confirming those replacements are finished. Please confirm parts receipt or ETA and provide the actual correction, completion dates and final function checks for jobs 1, 5 and 6.
Reconcile the final labor with the authorization: the RO requests 3.5 hours for the drawer but 2.5 is approved, and the smaller repairs also have differing requested/approved figures. Any additional allowance needs documented approval. No final invoice, submitted final claim or payment is established by this packet; confirm current filing validity before submission.
Learning: separate completed adjustments from parts-dependent repairs, carry later approvals forward so resolved requests stay closed, and document the final jack/mount and drawer-support corrections before closing the claim. @Chris B @Heidi H @Tricia H
Stephanie Kendziorski
processor • Oct 29, 2026, 3:08 PM
@Brian P Just checking in, have the parts been received? Is the work still incomplete? @Sarah C @Jeff M
Brian Parrott
dealer_or_external • Oct 29, 2026, 3:52 PM
We are still waiting on some of the cabinetry.
Claim Files
73608.pdf
main-pdf • Jun 24, 2026, 2:15 PM • 316,259 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/5- Pre-Authorizations Approved- MYRV/Open Range/73608/73608.pdf