Claim explorer / evidence thread
Claim 73564
MYRV 12024 • Stephanie • Paid • prime-time
risk 0.00
deadline Overdue / escalation ready
images 0
matched 0
Warranty deadline timeline
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Uploaded
Completed stage
67d elapsed • 0d remaining
Analyzed
Completed stage
67d elapsed • 0d remaining
Awaiting OEM
Completed stage
67d elapsed • 0d remaining
Auto-Approved
Completed stage
67d elapsed • 0d remaining
Payment Due
Completed stage
67d elapsed • 0d remaining
Escalation Eligible
Completed stage
67d elapsed • 0d remaining
Resolved
Overdue / escalation ready
67d elapsed • 0d remaining • Overdue
AI Claim Analysis
Estimated Recovery Amount
Pending payment match
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
2
OEM Response Deadline Exceeded • Payment Deadline Exceeded
Missing Items
0
No active evidence gaps are listed.
Deadline Status
Overdue / escalation ready
67 days open in the visible workflow.
Recommended Action
Escalate to State
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US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
8
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: Jun 26, 2026, 11:13 AM to Aug 30, 2026, 3:03 AM.
Indexed evidence
3 docs / 0 images
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Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
67 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/August 2026/Primetime/73564/Paid claim.pdf
Timeline
First seen Jun 26, 2026, 11:13 AM • last seen Aug 30, 2026, 3:03 AM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
19 indexed side comments on this claim.
Latest visible thread signal
Aug 28, 2026, 9:36 AM • processor • Paid $572.32 check 3216615 8/26/2026
Role mix
Dealer 0 • OEM 0 • Processor 12
Decision cues
Denial signals 0 • info / missing-doc asks 14 • approval signals 11
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Work missing-doc or reply asks first from the thread.
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Evidence Thread
Stephanie Kendziorski
processor • Jun 26, 2026, 11:13 AM
Submitted PA 2723801
Stephanie Kendziorski
processor • Jun 26, 2026, 12:18 PM
@Brian P Job 2 - need pictures of the complete recliner. I know the tech said there were not any tags, but if you come across some, please send those as well. I did notate on this line when I submitted it for PA that there were no tags found.
Job 1 - approved .2
Job 4 approved .5
Job 5 approved .2
Job 7 approved .3
Brian Parrott
dealer_or_external • Jun 26, 2026, 12:21 PM
I will send pics
Brian Parrott
dealer_or_external • Jun 26, 2026, 3:37 PM
I uploaded pics of recliner
Stephanie Kendziorski
processor • Jul 2, 2026, 12:01 PM
@Brian P Lippert is stating they can't move any further with the warranty request for the recliner job without tags or part number information. I know the recliner does not have tags on it, but are you able to get anything to verify the part number? I'll forward the email to you as well.
Stephanie Kendziorski
processor • Jul 2, 2026, 12:02 PM
@Brian P Job 1 approved .2
Job 2 - Lippert needs additional info
Job 4 - approved .5
Job 5 approved .2
Job 7 approved .3
Brian Parrott
dealer_or_external • Jul 2, 2026, 12:17 PM
I don't know what to do. He zip tied the clip to allow the cable to work properly. There is no information at all for this recliner.
Stephanie Kendziorski
processor • Jul 2, 2026, 12:33 PM
Hm. What about anything on the other recliner? If there was a tag on that, maybe we could send that and just advise that it is the other side?
Brian Parrott
dealer_or_external • Jul 2, 2026, 12:38 PM
Thought about that, I will look
Stephanie Kendziorski
processor • Jul 7, 2026, 4:18 PM
Job 2 is now approved -
Thank you for the information. Lippert will authorize a replacement of the pull cable with .50 labor. Please see below for the authorized part number.
381462 STAR GLOBAL PARACHUTE PULL (LONG)
Please submit a PO to ar@lci1.com for this part.
All reimbursements are now being handled by our claims department. When the work is complete, please submit all documentation to claims@lci1.com and note this case number. Please let us know if you have any questions. Thank you and have a great day! Please don’t hesitate to reach out if you have any questions or need further assistance. Wishing you a great rest of your day, and thank you for your continued business—we truly appreciate it!
Stephanie Kendziorski
processor • Jul 8, 2026, 11:57 AM
@Brian P Hey, FR has added some additional details to this one.
Please order the replacement part from the Forest River parts department or a local supplier. If the part is purchased outside of Forest River or the Vendor, the Off-the-Shelf Parts Policy can be applied and a receipt would be required if the part is over $150.
Ashlee Olsen
processor • Aug 14, 2026, 2:03 PM
@Brian P Hey! You were authorized to replace the pull cable on job 2, can you add the cost of that part please? Per vendor notes, will need an invoice is the part was over $150. Thank you!
Stephanie Kendziorski
processor • Aug 17, 2026, 8:19 AM
Hey Brian. I was able to find the invoice in the portal for the part on job 2. Part cost is $66.05 and there was freight of $17.62.
Stephanie Kendziorski
processor • Aug 17, 2026, 8:25 AM
Submitted for payment
Brian Parrott
dealer_or_external • Aug 17, 2026, 11:04 AM
Thank you
Rhianna Szczesiul
dealer_or_external • Aug 18, 2026, 1:31 PM
@Stephanie K Hi Stephanie, Job to got closed with the part at $0 and no freight. This is not accurate. I am working with John to fix this on our end and with the claim. If you need any info from me, please let me know. Thank you!
Stephanie Kendziorski
processor • Aug 18, 2026, 1:36 PM
The claim I submitted will be ok. I found the invoice in the portal and added the cost price of $66.05 and freight of $17.62. With your cost +markup + freight a total of $93.58 was claimed for job 2, plus the labor at $95.
Rhianna Szczesiul
dealer_or_external • Aug 18, 2026, 3:18 PM
Thank you!
Stephanie Kendziorski
processor • Aug 28, 2026, 9:36 AM
Paid $572.32 check 3216615 8/26/2026
Claim Files
73564F.pdf
main-pdf • Aug 13, 2026, 5:50 PM • 328,011 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/7- Claims in Process/7.1- Claims Submitted- iCS/Prime Time/73564/73564F.pdf
73564.pdf
main-pdf • Jun 25, 2026, 6:37 PM • 321,762 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/7- Claims in Process/7.1- Claims Submitted- iCS/Prime Time/73564/73564.pdf
73564.pdf
main-pdf • Jun 25, 2026, 6:37 PM • 321,762 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/5- Pre-Authorizations Approved- MYRV/Prime Time/73564/73564.pdf