Claim explorer / evidence thread
Claim 73379
MYRV 12024 • Stephanie • Paid • prime-time
risk 0.00
deadline Overdue / escalation ready
images 0
matched 3
review 33
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
158d elapsed • 0d remaining
Analyzed
Completed stage
158d elapsed • 0d remaining
Awaiting OEM
Completed stage
158d elapsed • 0d remaining
Auto-Approved
Completed stage
158d elapsed • 0d remaining
Payment Due
Completed stage
158d elapsed • 0d remaining
Escalation Eligible
Completed stage
158d elapsed • 0d remaining
Resolved
Overdue / escalation ready
158d elapsed • 0d remaining • Overdue
AI Claim Analysis
Estimated Recovery Amount
$2,250.00
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
2
OEM Response Deadline Exceeded • Payment Deadline Exceeded
Missing Items
33
No active evidence gaps are listed.
Deadline Status
Overdue / escalation ready
158 days open in the visible workflow.
Recommended Action
Escalate to State
This is the fastest next move from the current workflow stage.
Dossier completeness
Dossier has not been generated yet. Evidence presence is not treated as complete.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
25
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Condensed packet watch
Close to a bulky packet. Trim, paginate, and preflight before escalation.
Chronology
Ready to order
Visible span: May 27, 2026, 10:31 AM to Aug 30, 2026, 3:03 AM.
Indexed evidence
2 docs / 24 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
158 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/August 2026/Primetime/73379/Paid claim.pdf
Timeline
First seen May 27, 2026, 10:31 AM • last seen Aug 30, 2026, 3:03 AM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
13 indexed side comments on this claim.
Latest visible thread signal
Sep 15, 2026, 3:19 PM • dealer_or_external • @Rhianna S can you confirm so I know how I am adjusting the difference?
Role mix
Dealer 0 • OEM 0 • Processor 7
Decision cues
Denial signals 2 • info / missing-doc asks 5 • approval signals 5
Best move
Work missing-doc or reply asks first from the thread.
Quick Actions
Back to search results
Run the same search again.
Open focused evidence thread
Jump straight into Dropbox side comments, notes, and support documents.
Open claim explorer
Return to the main recovery queue view.
Open evidence room
See the quick-rule cards first, then open the legal basis only if needed.
Images
document-photo
No human-level description yet.
document-photo
No human-level description yet.
document-photo
Close-up of trailer tire/wheel; tire size and Tredit wheel label visible, no clear damage shown.
Human interpretation • confidence 0.74
document-photo
No human-level description yet.
document-photo
No human-level description yet.
document-photo
No human-level description yet.
document-photo
No human-level description yet.
document-photo
No human-level description yet.
document-photo
No human-level description yet.
document-photo
Small chip/gouge visible on wood trim above refrigerator, marked with red dot.
Human interpretation • confidence 0.78
document-photo
No human-level description yet.
document-photo
No human-level description yet.
document-photo
No human-level description yet.
document-photo
No human-level description yet.
document-photo
No human-level description yet.
document-photo
No human-level description yet.
document-photo
No human-level description yet.
document-photo
No human-level description yet.
document-photo
RV wheel/tire shown; no clear visible damage in photo.
Human interpretation • confidence 0.68
document-photo
Photo shows Clean Liquid Master water filter housing with label and QR codes; no clear damage visible.
Human interpretation • confidence 0.82
document-photo
No human-level description yet.
document-photo
No human-level description yet.
document-photo
No human-level description yet.
document-photo
No human-level description yet.
Claim Lines
complaint
CUSTOMER STATES DRAWERS IN THE FRONT BEDROOM DO NOT OPEN, CLOSE OR OPERATE CORRECTLY HARRISON, BERRETT L Customer #: 61287
partial-match • confidence 0.40
complaint
CUSTOMER STATES DRAWERS IN THE FRONT BEDROOM DO NOT OPEN, CLOSE OR OPERATE CORRECTLY HARRISON, BERRETT L Customer #: 61287
partial-match • confidence 0.40
complaint
CUSTOMER STATES DRAWERS IN THE FRONT BEDROOM DO NOT OPEN, CLOSE OR OPERATE CORRECTLY HARRISON, BERRETT L Customer #: 61287
needs-review • confidence 0.11
cause
Out of adjustment. Broken guides on one drawer Replace drawer guide in bedroom cabinet
matched • confidence 0.76
cause
Out of adjustment. Broken guides on one drawer Replace drawer guide in bedroom cabinet
matched • confidence 0.76
cause
Out of adjustment. Broken guides on one drawer Replace drawer guide in bedroom cabinet
matched • confidence 0.69
correction
Performed rail adjustments on 6 drawers at .2 each. 1.2 hrs total. Order and replace damaged drawer guides on one drawer. Attempted installation of new guides and did not fit correctly into brackets causing damage. Re order guides and new support brackets.. Replaced both drawer guides and tested . Done
partial-match • confidence 0.62
correction
Performed rail adjustments on 6 drawers at .2 each. 1.2 hrs total. Order and replace damaged drawer guides on one drawer. Attempted installation of new guides and did not fit correctly into brackets causing damage. Re order guides and new support brackets.. Replaced both drawer guides and tested . Done
partial-match • confidence 0.62
correction
Performed rail adjustments on 6 drawers at .2 each. 1.2 hrs total. Order and replace damaged drawer guides on one drawer. Attempted installation of new guides and did not fit correctly into brackets causing damage. Re order guides and new support brackets.. Replaced both drawer guides and tested . Done
needs-review • confidence 0.19
complaint
CUSTOMER STATES THE RECEPTACLES ON KITCHEN SLIDE ARE NOT WORKING
needs-review • confidence 0.30
complaint
CUSTOMER STATES THE RECEPTACLES ON KITCHEN SLIDE ARE NOT WORKING
needs-review • confidence 0.30
complaint
CUSTOMER STATES THE RECEPTACLES ON KITCHEN SLIDE ARE NOT WORKING
needs-review • confidence 0.13
cause
Bad connection at outlets
needs-review • confidence 0.30
cause
Bad connection at outlets
needs-review • confidence 0.30
cause
Bad connection at outlets
needs-review • confidence 0.00
correction
Repaired, completed 1.0 hr Page 1 of 3 © 2026 Integrated Dealer Systems *73379* Promised Date: 24 JUL 26 W/O: 73379
partial-match • confidence 0.40
correction
Repaired, completed 1.0 hr Page 1 of 3 © 2026 Integrated Dealer Systems *73379* Promised Date: 24 JUL 26 W/O: 73379
partial-match • confidence 0.40
correction
Repaired, completed 1.0 hr Page 1 of 3 © 2026 Integrated Dealer Systems *73379* Promised Date: 24 JUL 26 W/O: 73379
needs-review • confidence 0.06
complaint
JOB ADDED: CUSTOMER STATES SLIDING DOOR IN FRONT BEDROOM BATHROOM IS COMING OFF THE GUIDES
needs-review • confidence 0.33
complaint
JOB ADDED: CUSTOMER STATES SLIDING DOOR IN FRONT BEDROOM BATHROOM IS COMING OFF THE GUIDES
needs-review • confidence 0.33
complaint
JOB ADDED: CUSTOMER STATES SLIDING DOOR IN FRONT BEDROOM BATHROOM IS COMING OFF THE GUIDES
needs-review • confidence 0.28
cause
Lower guide loss of contact due to improper installation location from factory
needs-review • confidence 0.28
cause
Lower guide loss of contact due to improper installation location from factory
needs-review • confidence 0.28
cause
Lower guide loss of contact due to improper installation location from factory
needs-review • confidence 0.06
correction
Modified guide to accommodate location. Tested. Completed .5 hr requested *73379* Lower door track had to be relocated and trim to fit to prevent overlapping of the door frame so it can sit flush.
partial-match • confidence 0.38
correction
Modified guide to accommodate location. Tested. Completed .5 hr requested *73379* Lower door track had to be relocated and trim to fit to prevent overlapping of the door frame so it can sit flush.
partial-match • confidence 0.38
correction
Modified guide to accommodate location. Tested. Completed .5 hr requested *73379* Lower door track had to be relocated and trim to fit to prevent overlapping of the door frame so it can sit flush.
needs-review • confidence 0.33
complaint
JOB ADDED: CUSTOMER STATES THE UPPER SUPPORT BRACKET HAVE PULLED AWAY FROM THE REFRIGERATOR
partial-match • confidence 0.48
complaint
JOB ADDED: CUSTOMER STATES THE UPPER SUPPORT BRACKET HAVE PULLED AWAY FROM THE REFRIGERATOR
partial-match • confidence 0.48
complaint
JOB ADDED: CUSTOMER STATES THE UPPER SUPPORT BRACKET HAVE PULLED AWAY FROM THE REFRIGERATOR
needs-review • confidence 0.25
cause
Support bracket damaged. Stylus damaged
needs-review • confidence 0.34
cause
Support bracket damaged. Stylus damaged
needs-review • confidence 0.34
cause
Support bracket damaged. Stylus damaged
needs-review • confidence 0.11
correction
Order new support bracket. Order new stylus 1.5 wide 36 long. Remove refrigerator to replace bracket. Remove and replace stylus. 2.0 hrs requested. Installed new stylus. Need refrigerator support bracket HARRISON, BERRETT L Customer #: 61287 Had to fabricate aluminum support bracket and paint. Installed. Completed. Asking for additional .5 hr due to bracket paint and fabrication.
partial-match • confidence 0.48
correction
Order new support bracket. Order new stylus 1.5 wide 36 long. Remove refrigerator to replace bracket. Remove and replace stylus. 2.0 hrs requested. Installed new stylus. Need refrigerator support bracket HARRISON, BERRETT L Customer #: 61287 Had to fabricate aluminum support bracket and paint. Installed. Completed. Asking for additional .5 hr due to bracket paint and fabrication.
partial-match • confidence 0.48
correction
Order new support bracket. Order new stylus 1.5 wide 36 long. Remove refrigerator to replace bracket. Remove and replace stylus. 2.0 hrs requested. Installed new stylus. Need refrigerator support bracket HARRISON, BERRETT L Customer #: 61287 Had to fabricate aluminum support bracket and paint. Installed. Completed. Asking for additional .5 hr due to bracket paint and fabrication.
needs-review • confidence 0.25
complaint
JOB ADDED: CUSTOMER STATES WHEN USING FRESH WATER, IN SINKS & SHOWERS IT'S VERY FOAMY, SMELLS & TASTES LIKE CHEMICALS. - CUST. BELIEVES WHEN UNIT WAS DE-WINTERIZED THE ANTIFREEZE WAS RAN THRU THE FILTER
partial-match • confidence 0.44
complaint
JOB ADDED: CUSTOMER STATES WHEN USING FRESH WATER, IN SINKS & SHOWERS IT'S VERY FOAMY, SMELLS & TASTES LIKE CHEMICALS. - CUST. BELIEVES WHEN UNIT WAS DE-WINTERIZED THE ANTIFREEZE WAS RAN THRU THE FILTER
partial-match • confidence 0.44
complaint
JOB ADDED: CUSTOMER STATES WHEN USING FRESH WATER, IN SINKS & SHOWERS IT'S VERY FOAMY, SMELLS & TASTES LIKE CHEMICALS. - CUST. BELIEVES WHEN UNIT WAS DE-WINTERIZED THE ANTIFREEZE WAS RAN THRU THE FILTER
needs-review • confidence 0.12
cause
Flush system. Flush water heater. Replace filter
partial-match • confidence 0.44
cause
Flush system. Flush water heater. Replace filter
partial-match • confidence 0.44
cause
Flush system. Flush water heater. Replace filter
needs-review • confidence 0.12
correction
Completed 1.0 hr
needs-review • confidence 0.33
correction
Completed 1.0 hr
needs-review • confidence 0.33
correction
Completed 1.0 hr
needs-review • confidence 0.00
complaint
JOB ADDED: CUSTOMER STATES SPARE TIRE COVER FLEW OFF
partial-match • confidence 0.38
complaint
JOB ADDED: CUSTOMER STATES SPARE TIRE COVER FLEW OFF
partial-match • confidence 0.38
complaint
JOB ADDED: CUSTOMER STATES SPARE TIRE COVER FLEW OFF
needs-review • confidence 0.11
cause
Missing
needs-review • confidence 0.28
cause
Missing
needs-review • confidence 0.28
cause
Missing
needs-review • confidence 0.00
correction
Order Replaced. Completed
needs-review • confidence 0.28
correction
Order Replaced. Completed
needs-review • confidence 0.28
correction
Order Replaced. Completed
needs-review • confidence 0.00
Evidence Thread
Stephanie Kendziorski
processor • May 27, 2026, 10:03 AM
@Jeannette B For job 3 - what was the actual repair? Was it adjusted, relocated? I'm worried if I put that it was modified it will be denied. Modifications usually aren't covered, so I just want to check to see what was actually done.
Stephanie Kendziorski
processor • May 27, 2026, 10:04 AM
Draft 2688662 saved
Jeannette Britton
dealer_or_external • May 27, 2026, 6:13 PM
@Stephanie K
This is what I was told:
Lower door track had to be relocated and trim to fit to prevent overlapping of the door frame so it can sit flush.
Stephanie Kendziorski
processor • May 28, 2026, 9:21 AM
Submitted PA
Stephanie Kendziorski
processor • May 29, 2026, 10:15 AM
@Jeannette B For job 2 FR needs to see the bad wiring connections at the receptables. The photos attached were not sufficient.
Jeannette Britton
dealer_or_external • Jun 3, 2026, 2:02 PM
@Stephanie K I will check with the tech again on better pictures for Job 2 but since he had to fix the receptacles I do not believe he has any. Have the other jobs been approved?
Stephanie Kendziorski
processor • Jun 3, 2026, 2:06 PM
Job 1 is approved for 1.2 hours
Job 3 is approved for .2
Job 4 is approved for 1.5 hours
Job 5 - denied - dealer responsibility to get ready for unit sale
Job 6 - approved - part only
Jeannette Britton
dealer_or_external • Jun 8, 2026, 6:15 PM
@Stephanie K
I got one done. lol. I have submitted parts to be ordered for jobs 1, 4 & 6. Job 2 we will need to eat. Thank you for all your help
Stephanie Kendziorski
processor • Jul 24, 2026, 9:42 AM
Submitted for payment
Stephanie Kendziorski
processor • Aug 28, 2026, 9:26 AM
Claim 2688662 paid $739.72 check 3216615 8/26/2026
Sarah Caffrey
dealer_or_external • Sep 11, 2026, 3:29 PM
@Jeannette B i am trying to figure out where the $158.24 difference is. Do either one of you know?
Jeannette Britton
dealer_or_external • Sep 11, 2026, 3:50 PM
@Sarah C @Rhianna S It looks like the style did not get added to the WO. It may have been one that Ree already had.
Sarah Caffrey
dealer_or_external • Sep 15, 2026, 3:19 PM
@Rhianna S can you confirm so I know how I am adjusting the difference?
Claim Files
73379F.pdf
main-pdf • Jul 23, 2026, 4:57 PM • 320,066 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/August 2026/Primetime/73379/73379F.pdf
73379F.pdf
main-pdf • Jul 23, 2026, 4:57 PM • 320,066 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/7- Claims in Process/7.1- Claims Submitted- iCS/Prime Time/73379/73379F.pdf