Claim explorer / evidence thread
Claim 73001-1
MYRV 12024 • Stephanie • Approved / Unpaid • newmar
risk 0.70
deadline Overdue / escalation ready
images 5
matched 0
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
71d elapsed • 0d remaining
Analyzed
Completed stage
71d elapsed • 0d remaining
Awaiting OEM
Completed stage
71d elapsed • 0d remaining
Auto-Approved
Overdue / escalation ready
71d elapsed • 0d remaining • Overdue
Payment Due
Upcoming statutory deadline
71d elapsed • 0d remaining
Escalation Eligible
Upcoming statutory deadline
71d elapsed • 0d remaining
Resolved
Upcoming statutory deadline
71d elapsed • 0d remaining
AI Claim Analysis
Estimated Recovery Amount
$375.00
What this claim may still be worth based on current evidence.
Compliance Score
30/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
1
OEM Response Deadline Exceeded
Missing Items
0
missing_unit_id_photo • damage_signal_without_damage_photo
Deadline Status
Overdue / escalation ready
71 days open in the visible workflow.
Recommended Action
Await OEM Response
This is the fastest next move from the current workflow stage.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
7
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: Apr 23, 2026, 3:33 PM to Jun 20, 2026, 2:56 AM.
Indexed evidence
1 docs / 5 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
71 days open in the visible workflow; risk score 0.70.
Claim Summary
Evidence summary
images=5; damage=0; unit=0; parts=0; doc=5; gaps=missing_unit_id_photo,damage_signal_without_damage_photo • Unit 2026 Newmar • VIN 4UZAE9FC1TCWW2793
Path
/home/openclaw/nas/Dropbox/MYRV 12024/5- Pre-Authorizations Approved- MYRV/Newmar/73001-1/WO_73001_JOB_1_2026.03.05_10.46.26.jpg
Timeline
First seen Apr 23, 2026, 3:33 PM • last seen Jun 20, 2026, 2:56 AM
Evidence flags
missing unit id photo • damage signal without damage photo
Comment Intelligence
Thread depth
3 indexed side comments on this claim.
Latest visible thread signal
May 27, 2026, 9:50 AM • dealer_or_external • @Stephanie K
Good morning. This is the one we talked about a few months ago. They will not be back in the state till August 1st and we figured you would need to re-submit
Role mix
Dealer 0 • OEM 0 • Processor 2
Decision cues
Denial signals 1 • info / missing-doc asks 1 • approval signals 1
Best move
Work missing-doc or reply asks first from the thread.
Quick Actions
Back to search results
Run the same search again.
Open focused evidence thread
Jump straight into Dropbox side comments, notes, and support documents.
Open claim explorer
Return to the main recovery queue view.
Open evidence room
See the quick-rule cards first, then open the legal basis only if needed.
Claim Lines
complaint
CUSTOMER STATES THE XM RADIO IS SHOWING NOT CONNECTION/AND OR KEEPS CUTTING OUT ARTHUR DOWELL, THOMAS Customer #: 60491
partial-match • confidence 0.63
complaint
CUSTOMER STATES THE XM RADIO IS SHOWING NOT CONNECTION/AND OR KEEPS CUTTING OUT ARTHUR DOWELL, THOMAS Customer #: 60491
unreviewed • confidence 0.00
complaint
CUSTOMER STATES THE XM RADIO IS SHOWING NOT CONNECTION/AND OR KEEPS CUTTING OUT ARTHUR DOWELL, THOMAS Customer #: 60491
unreviewed • confidence 0.00
complaint
CUSTOMER STATES THE XM RADIO IS SHOWING NOT CONNECTION/AND OR KEEPS CUTTING OUT ARTHUR DOWELL, THOMAS Customer #: 60491
unreviewed • confidence 0.00
complaint
CUSTOMER STATES THE XM RADIO IS SHOWING NOT CONNECTION/AND OR KEEPS CUTTING OUT ARTHUR DOWELL, THOMAS Customer #: 60491
unreviewed • confidence 0.00
cause
Bad signal from tuner and antenna. Signal loss every 20 seconds or so. Called Newmar and spoke with Doug. Performed 3 way call with Riverpark. Attempted firmware update sent by Dylan at Riverpark. Did not fix issue. Order new tuner and antenna per Doug at Newmar. Reference case # in correction line
partial-match • confidence 0.67
cause
Bad signal from tuner and antenna. Signal loss every 20 seconds or so. Called Newmar and spoke with Doug. Performed 3 way call with Riverpark. Attempted firmware update sent by Dylan at Riverpark. Did not fix issue. Order new tuner and antenna per Doug at Newmar. Reference case # in correction line
unreviewed • confidence 0.00
cause
Bad signal from tuner and antenna. Signal loss every 20 seconds or so. Called Newmar and spoke with Doug. Performed 3 way call with Riverpark. Attempted firmware update sent by Dylan at Riverpark. Did not fix issue. Order new tuner and antenna per Doug at Newmar. Reference case # in correction line
unreviewed • confidence 0.00
cause
Bad signal from tuner and antenna. Signal loss every 20 seconds or so. Called Newmar and spoke with Doug. Performed 3 way call with Riverpark. Attempted firmware update sent by Dylan at Riverpark. Did not fix issue. Order new tuner and antenna per Doug at Newmar. Reference case # in correction line
unreviewed • confidence 0.00
cause
Bad signal from tuner and antenna. Signal loss every 20 seconds or so. Called Newmar and spoke with Doug. Performed 3 way call with Riverpark. Attempted firmware update sent by Dylan at Riverpark. Did not fix issue. Order new tuner and antenna per Doug at Newmar. Reference case # in correction line
unreviewed • confidence 0.00
correction
Case# 1069804 with Doug at Newmar Order and replace antenna and tner for satellite radio. See pics 3.0 hours Labor Job # Description Total 1 SATELLITE RADIO SETUP\/DIAGNOSE N/C *60491* Subtotal for Job #1: 0.00 Parts Total: 0.00 Labour Total: 0.00 Sublet Total: 0.00 Extras Total: 0.00 WORK ORDER TOTAL: 0.00 NOTICE: DUE TO A LACK OF SPACE, A $15/DAY STORAGE FEE WILL APPLY IF YOU DO NOT PICK UP YOUR UNIT WITHIN 48 HOURS OF NOTICE OF COMPLETION EFFECTIVE 01/12/2026 A CREDIT CARD SURCHARGE OF 3% WILL BE APPLIED TO ALL CREDIT CARD TRANSACTIONS **MANUFACTURER'S WARRANTIES AND SERVICE CONTRACTS DO NOT COVER DIAGNOSTIC TIME IF NO PROBLEM IS FOUND** ALTHOUGH WE TAKE PRECAUTIONS TO INSURE YOUR VEHICLE'S SECURITY WHILE IN FOR REPAIRS, WE ARE NOT RESPONSIBLE FOR ANY LOSS OR DAMAGE TO THE VEHICLE OR CONTENTS DUE TO FIRE, THEFT, OR ANY OTHER CAUSE BEYOND OUR CONTROL. WE WOULD APPRECIATE YOUR ASSISTANCE BY REMOVING OR SECURING YOUR VALUABLES SUCH AS GUNS, CAMERAS, JEWELRY, CASH, ETC. I hereby authorize Myers RV Center, Inc. to perform the repair work set forth in this work order, including the parts and materials necessary. I agree that you are not responsible for delays caused by unavailability of parts or delays in parts shipments by the supplier or transporter. I hereby grant you and/or your employees permission to operate the vehicle herein described on streets and highways for the purpose of testing, inspection or transporting to sublet vendors. An express mechanics lien is hereby acknowledged on the herein described vehicle to secure the payment for repairs performed .
partial-match • confidence 0.77
correction
Case# 1069804 with Doug at Newmar Order and replace antenna and tner for satellite radio. See pics 3.0 hours Labor Job # Description Total 1 SATELLITE RADIO SETUP\/DIAGNOSE N/C *60491* Subtotal for Job #1: 0.00 Parts Total: 0.00 Labour Total: 0.00 Sublet Total: 0.00 Extras Total: 0.00 WORK ORDER TOTAL: 0.00 NOTICE: DUE TO A LACK OF SPACE, A $15/DAY STORAGE FEE WILL APPLY IF YOU DO NOT PICK UP YOUR UNIT WITHIN 48 HOURS OF NOTICE OF COMPLETION EFFECTIVE 01/12/2026 A CREDIT CARD SURCHARGE OF 3% WILL BE APPLIED TO ALL CREDIT CARD TRANSACTIONS **MANUFACTURER'S WARRANTIES AND SERVICE CONTRACTS DO NOT COVER DIAGNOSTIC TIME IF NO PROBLEM IS FOUND** ALTHOUGH WE TAKE PRECAUTIONS TO INSURE YOUR VEHICLE'S SECURITY WHILE IN FOR REPAIRS, WE ARE NOT RESPONSIBLE FOR ANY LOSS OR DAMAGE TO THE VEHICLE OR CONTENTS DUE TO FIRE, THEFT, OR ANY OTHER CAUSE BEYOND OUR CONTROL. WE WOULD APPRECIATE YOUR ASSISTANCE BY REMOVING OR SECURING YOUR VALUABLES SUCH AS GUNS, CAMERAS, JEWELRY, CASH, ETC. I hereby authorize Myers RV Center, Inc. to perform the repair work set forth in this work order, including the parts and materials necessary. I agree that you are not responsible for delays caused by unavailability of parts or delays in parts shipments by the supplier or transporter. I hereby grant you and/or your employees permission to operate the vehicle herein described on streets and highways for the purpose of testing, inspection or transporting to sublet vendors. An express mechanics lien is hereby acknowledged on the herein described vehicle to secure the payment for repairs performed .
unreviewed • confidence 0.00
correction
Case# 1069804 with Doug at Newmar Order and replace antenna and tner for satellite radio. See pics 3.0 hours Labor Job # Description Total 1 SATELLITE RADIO SETUP\/DIAGNOSE N/C *60491* Subtotal for Job #1: 0.00 Parts Total: 0.00 Labour Total: 0.00 Sublet Total: 0.00 Extras Total: 0.00 WORK ORDER TOTAL: 0.00 NOTICE: DUE TO A LACK OF SPACE, A $15/DAY STORAGE FEE WILL APPLY IF YOU DO NOT PICK UP YOUR UNIT WITHIN 48 HOURS OF NOTICE OF COMPLETION EFFECTIVE 01/12/2026 A CREDIT CARD SURCHARGE OF 3% WILL BE APPLIED TO ALL CREDIT CARD TRANSACTIONS **MANUFACTURER'S WARRANTIES AND SERVICE CONTRACTS DO NOT COVER DIAGNOSTIC TIME IF NO PROBLEM IS FOUND** ALTHOUGH WE TAKE PRECAUTIONS TO INSURE YOUR VEHICLE'S SECURITY WHILE IN FOR REPAIRS, WE ARE NOT RESPONSIBLE FOR ANY LOSS OR DAMAGE TO THE VEHICLE OR CONTENTS DUE TO FIRE, THEFT, OR ANY OTHER CAUSE BEYOND OUR CONTROL. WE WOULD APPRECIATE YOUR ASSISTANCE BY REMOVING OR SECURING YOUR VALUABLES SUCH AS GUNS, CAMERAS, JEWELRY, CASH, ETC. I hereby authorize Myers RV Center, Inc. to perform the repair work set forth in this work order, including the parts and materials necessary. I agree that you are not responsible for delays caused by unavailability of parts or delays in parts shipments by the supplier or transporter. I hereby grant you and/or your employees permission to operate the vehicle herein described on streets and highways for the purpose of testing, inspection or transporting to sublet vendors. An express mechanics lien is hereby acknowledged on the herein described vehicle to secure the payment for repairs performed .
unreviewed • confidence 0.00
correction
Case# 1069804 with Doug at Newmar Order and replace antenna and tner for satellite radio. See pics 3.0 hours Labor Job # Description Total 1 SATELLITE RADIO SETUP\/DIAGNOSE N/C *60491* Subtotal for Job #1: 0.00 Parts Total: 0.00 Labour Total: 0.00 Sublet Total: 0.00 Extras Total: 0.00 WORK ORDER TOTAL: 0.00 NOTICE: DUE TO A LACK OF SPACE, A $15/DAY STORAGE FEE WILL APPLY IF YOU DO NOT PICK UP YOUR UNIT WITHIN 48 HOURS OF NOTICE OF COMPLETION EFFECTIVE 01/12/2026 A CREDIT CARD SURCHARGE OF 3% WILL BE APPLIED TO ALL CREDIT CARD TRANSACTIONS **MANUFACTURER'S WARRANTIES AND SERVICE CONTRACTS DO NOT COVER DIAGNOSTIC TIME IF NO PROBLEM IS FOUND** ALTHOUGH WE TAKE PRECAUTIONS TO INSURE YOUR VEHICLE'S SECURITY WHILE IN FOR REPAIRS, WE ARE NOT RESPONSIBLE FOR ANY LOSS OR DAMAGE TO THE VEHICLE OR CONTENTS DUE TO FIRE, THEFT, OR ANY OTHER CAUSE BEYOND OUR CONTROL. WE WOULD APPRECIATE YOUR ASSISTANCE BY REMOVING OR SECURING YOUR VALUABLES SUCH AS GUNS, CAMERAS, JEWELRY, CASH, ETC. I hereby authorize Myers RV Center, Inc. to perform the repair work set forth in this work order, including the parts and materials necessary. I agree that you are not responsible for delays caused by unavailability of parts or delays in parts shipments by the supplier or transporter. I hereby grant you and/or your employees permission to operate the vehicle herein described on streets and highways for the purpose of testing, inspection or transporting to sublet vendors. An express mechanics lien is hereby acknowledged on the herein described vehicle to secure the payment for repairs performed .
unreviewed • confidence 0.00
correction
Case# 1069804 with Doug at Newmar Order and replace antenna and tner for satellite radio. See pics 3.0 hours Labor Job # Description Total 1 SATELLITE RADIO SETUP\/DIAGNOSE N/C *60491* Subtotal for Job #1: 0.00 Parts Total: 0.00 Labour Total: 0.00 Sublet Total: 0.00 Extras Total: 0.00 WORK ORDER TOTAL: 0.00 NOTICE: DUE TO A LACK OF SPACE, A $15/DAY STORAGE FEE WILL APPLY IF YOU DO NOT PICK UP YOUR UNIT WITHIN 48 HOURS OF NOTICE OF COMPLETION EFFECTIVE 01/12/2026 A CREDIT CARD SURCHARGE OF 3% WILL BE APPLIED TO ALL CREDIT CARD TRANSACTIONS **MANUFACTURER'S WARRANTIES AND SERVICE CONTRACTS DO NOT COVER DIAGNOSTIC TIME IF NO PROBLEM IS FOUND** ALTHOUGH WE TAKE PRECAUTIONS TO INSURE YOUR VEHICLE'S SECURITY WHILE IN FOR REPAIRS, WE ARE NOT RESPONSIBLE FOR ANY LOSS OR DAMAGE TO THE VEHICLE OR CONTENTS DUE TO FIRE, THEFT, OR ANY OTHER CAUSE BEYOND OUR CONTROL. WE WOULD APPRECIATE YOUR ASSISTANCE BY REMOVING OR SECURING YOUR VALUABLES SUCH AS GUNS, CAMERAS, JEWELRY, CASH, ETC. I hereby authorize Myers RV Center, Inc. to perform the repair work set forth in this work order, including the parts and materials necessary. I agree that you are not responsible for delays caused by unavailability of parts or delays in parts shipments by the supplier or transporter. I hereby grant you and/or your employees permission to operate the vehicle herein described on streets and highways for the purpose of testing, inspection or transporting to sublet vendors. An express mechanics lien is hereby acknowledged on the herein described vehicle to secure the payment for repairs performed .
unreviewed • confidence 0.00
Evidence Thread
Stephanie Kendziorski
processor • May 4, 2026, 2:19 PM
Approved 3.0
Stephanie Kendziorski
processor • May 26, 2026, 1:30 PM
@Jeannette B Just want to let you know this is getting close to the 90 day mark and will be denied on or before 6/6/26. This PA was created at the same time as work order 73001. I know customer is not returning until August, but just an FYI.
Jeannette Britton
dealer_or_external • May 27, 2026, 9:50 AM
@Stephanie K
Good morning. This is the one we talked about a few months ago. They will not be back in the state till August 1st and we figured you would need to re-submit
Claim Files
73001-1.pdf
main-pdf • Mar 11, 2026, 10:11 AM • 319,557 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/5- Pre-Authorizations Approved- MYRV/Newmar/73001-1/73001-1.pdf