Claim explorer / evidence thread
Claim 72956
MYRV 12024 • Stephanie • Paid • prime-time
risk 0.00
deadline Overdue / escalation ready
images 0
matched 0
review 9
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
178d elapsed • 0d remaining
Analyzed
Completed stage
178d elapsed • 0d remaining
Awaiting OEM
Completed stage
178d elapsed • 0d remaining
Auto-Approved
Completed stage
178d elapsed • 0d remaining
Payment Due
Completed stage
178d elapsed • 0d remaining
Escalation Eligible
Completed stage
178d elapsed • 0d remaining
Resolved
Overdue / escalation ready
178d elapsed • 0d remaining • Overdue
AI Claim Analysis
Estimated Recovery Amount
Pending payment match
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
2
OEM Response Deadline Exceeded • Payment Deadline Exceeded
Missing Items
9
No active evidence gaps are listed.
Deadline Status
Overdue / escalation ready
178 days open in the visible workflow.
Recommended Action
Escalate to State
This is the fastest next move from the current workflow stage.
Dossier completeness
Dossier has not been generated yet. Evidence presence is not treated as complete.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
15
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: May 7, 2026, 5:36 AM to Jun 25, 2026, 2:54 AM.
Indexed evidence
4 docs / 11 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
178 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/March 2026/PrimeTime/72956/Paid claim.pdf
Timeline
First seen May 7, 2026, 5:36 AM • last seen Jun 25, 2026, 2:54 AM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
11 indexed side comments on this claim.
Latest visible thread signal
Mar 18, 2026, 10:57 AM • processor • Claim 2591443 paid $57 check 3124168 3/17/2026
Role mix
Dealer 0 • OEM 0 • Processor 9
Decision cues
Denial signals 0 • info / missing-doc asks 13 • approval signals 1
Best move
Work missing-doc or reply asks first from the thread.
Quick Actions
Back to search results
Run the same search again.
Open focused evidence thread
Jump straight into Dropbox side comments, notes, and support documents.
Open claim explorer
Return to the main recovery queue view.
Open evidence room
See the quick-rule cards first, then open the legal basis only if needed.
Images
supporting-image
Electric fireplace rear label and power cord shown; no clear damage visible.
Human interpretation • confidence 0.78
supporting-image
Electric fireplace/heater unit shown removed on floor; no clear damage or ID label visible.
Human interpretation • confidence 0.72
supporting-image
Electric fireplace rear label and vent shown; no clear damage visible.
Human interpretation • confidence 0.77
supporting-image
Black electric fireplace/heater front glass appears shattered along one edge.
Human interpretation • confidence 0.86
supporting-image
Back of Covenant electric fireplace with labels and wiring visible; no clear damage shown.
Human interpretation • confidence 0.78
supporting-image
Loose electric fireplace/heater unit photographed; no clear damage or ID visible.
Human interpretation • confidence 0.66
supporting-image
Photo shows unit tag 7106 and handwritten WO#72956; no clear damage visible.
Human interpretation • confidence 0.72
supporting-image
Labels identify Covenant RV 36in flush mount electric fireplace; no damage visible.
Human interpretation • confidence 0.92
supporting-image
Photo shows a black electric fireplace/insert on flooring; no ID label visible.
Human interpretation • confidence 0.67
supporting-image
Metal RV appliance/fireplace part photographed with tag 7106 and handwritten WO note.
Human interpretation • confidence 0.68
supporting-image
Fireplace/heater front with controls and ID sticker; no clear damage visible.
Human interpretation • confidence 0.68
Claim Lines
complaint
CUSTOMER STATES FIREPLACE NOT WORKING **FIREPLACE ONLY** RAEL, DANIEL PAUL Customer #: 60224
needs-review • confidence 0.15
complaint
CUSTOMER STATES FIREPLACE NOT WORKING **FIREPLACE ONLY** RAEL, DANIEL PAUL Customer #: 60224
needs-review • confidence 0.15
complaint
CUSTOMER STATES FIREPLACE NOT WORKING **FIREPLACE ONLY** RAEL, DANIEL PAUL Customer #: 60224
needs-review • confidence 0.15
cause
Faulty fireplace
needs-review • confidence 0.15
cause
Faulty fireplace
needs-review • confidence 0.15
cause
Faulty fireplace
needs-review • confidence 0.15
correction
Spoke with Richard at primetime Remove and replace .10 Fireplace was removed from trailer and plugged in to a known good recepticle in the shop, same issue. The light clicks on for just a fraction of a second but will not stay on.
needs-review • confidence 0.16
correction
Spoke with Richard at primetime Remove and replace .10 Fireplace was removed from trailer and plugged in to a known good recepticle in the shop, same issue. The light clicks on for just a fraction of a second but will not stay on.
needs-review • confidence 0.16
correction
Spoke with Richard at primetime Remove and replace .10 Fireplace was removed from trailer and plugged in to a known good recepticle in the shop, same issue. The light clicks on for just a fraction of a second but will not stay on.
needs-review • confidence 0.16
Evidence Thread
Stephanie Kendziorski
processor • Feb 25, 2026, 1:26 PM
Submitted for PA. @Brian P, one of the pictures required is: The glass removed showing the springs at the bottom - do not remove any cover over springs for touchscreen.
I didn't see that picture in what was sent over to me, but wanted to make you aware so you could get it. I submitted for PA, but it could be required for payment.
Stephanie Kendziorski
processor • Feb 25, 2026, 1:26 PM
Submitted PA 2591443
Jeannette Britton
dealer_or_external • Feb 25, 2026, 1:51 PM
@Stephanie K Uploaded picture you requested
Stephanie Kendziorski
processor • Feb 25, 2026, 3:20 PM
Thank you. Part F100469899 has been shipped directly to dealer on sales order 1768636 from LaVenture.
At time of claim submission, will need a photo of the cut cord against the tag showing the model/serial numbers.
Additional details included in DropBox in the "Approval" PDF.
Stephanie Kendziorski
processor • Feb 25, 2026, 3:21 PM
Thank you. Part F100469899 has been shipped directly to dealer on sales order 1768636 from LaVenture.
At time of claim submission, will need a photo of the cut cord against the tag showing the model/serial numbers.
Additional details included in DropBox in the "Approval" PDF.
Stephanie Kendziorski
processor • Feb 25, 2026, 3:22 PM
It's approved for .3 in labor.
Stephanie Kendziorski
processor • Mar 9, 2026, 10:26 AM
@Jeannette B I need to send a picture of the cord cut next to the tags, can you send that over, please? Thank you!
Jeannette Britton
dealer_or_external • Mar 10, 2026, 12:55 PM
@Stephanie K Just uploaded them
Stephanie Kendziorski
processor • Mar 10, 2026, 6:30 PM
Thank you!!
Stephanie Kendziorski
processor • Mar 10, 2026, 6:30 PM
Submitted for payment
Stephanie Kendziorski
processor • Mar 18, 2026, 10:57 AM
Claim 2591443 paid $57 check 3124168 3/17/2026
Claim Files
Paid claim.pdf
pdf • Mar 18, 2026, 10:57 AM • 23,186 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/March 2026/PrimeTime/72956/Paid claim.pdf
72956F.pdf
main-pdf • Mar 6, 2026, 5:20 PM • 321,127 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/March 2026/PrimeTime/72956/72956F.pdf
Approval.pdf
main-pdf • Feb 25, 2026, 3:18 PM • 293,612 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/March 2026/PrimeTime/72956/Approval.pdf
72956.pdf
main-pdf • Feb 25, 2026, 12:02 PM • 321,126 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/March 2026/PrimeTime/72956/72956.pdf