Claim explorer / evidence thread
Claim 72801
MYRV 12024 • Stephanie • Paid • rpod
risk 0.00
deadline Overdue / escalation ready
images 0
matched 0
review 54
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
178d elapsed • 0d remaining
Analyzed
Completed stage
178d elapsed • 0d remaining
Awaiting OEM
Completed stage
178d elapsed • 0d remaining
Auto-Approved
Completed stage
178d elapsed • 0d remaining
Payment Due
Completed stage
178d elapsed • 0d remaining
Escalation Eligible
Completed stage
178d elapsed • 0d remaining
Resolved
Overdue / escalation ready
178d elapsed • 0d remaining • Overdue
AI Claim Analysis
Estimated Recovery Amount
$750.00
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
2
OEM Response Deadline Exceeded • Payment Deadline Exceeded
Missing Items
54
No active evidence gaps are listed.
Deadline Status
Overdue / escalation ready
178 days open in the visible workflow.
Recommended Action
Escalate to State
This is the fastest next move from the current workflow stage.
Dossier completeness
Dossier has not been generated yet. Evidence presence is not treated as complete.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
35
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Full evidence packet
Estimated packet is large. Prepare a concise executive chronology with full backup evidence separated.
Chronology
Ready to order
Visible span: May 7, 2026, 5:36 AM to Jun 25, 2026, 2:54 AM.
Indexed evidence
9 docs / 24 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
178 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/March 2026/R-Pod/72801/Paid claim 2601095.pdf
Timeline
First seen May 7, 2026, 5:36 AM • last seen Jun 25, 2026, 2:54 AM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
22 indexed side comments on this claim.
Latest visible thread signal
Mar 18, 2026, 11:07 AM • processor • Claim 2601095 paid $219.70 check 3124168 3/17/2026
Role mix
Dealer 0 • OEM 0 • Processor 16
Decision cues
Denial signals 0 • info / missing-doc asks 20 • approval signals 18
Best move
Work missing-doc or reply asks first from the thread.
Quick Actions
Back to search results
Run the same search again.
Open focused evidence thread
Jump straight into Dropbox side comments, notes, and support documents.
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Return to the main recovery queue view.
Open evidence room
See the quick-rule cards first, then open the legal basis only if needed.
Images
document-photo
Close-up of an R-Pod trailer panel/trim area: black textured molded surface with an adjoining gray translucent/painted panel and beige seam/edge. One black Phillips screw is installed; a nearby countersunk screw hole appears empty/missing its fastener with exposed light-colored material around the hole. Blue circular sticker/marker placed next to the area, likely identifying the claim location. No readable labels or document text. Repair context likely involves replacing/reinstalling a missing/l
Human interpretation • confidence 0.00
document-photo
Warranty claim image for case 72801 / WO job 7 shows the RV kitchen sink area with a black round sink and a commercial-style pull-down faucet.
- **Visible components:** black faucet body, side handle, flexible pull-down hose/sprayer, exposed metal coil spring/gooseneck, sink basin and drain, countertop, window shade behind.
- **Visible issue/damage:** faucet/sprayer assembly appears improperly assembled or defective: the pull-down spray head is hanging low/off to the side while the spring/goose
Human interpretation • confidence 0.00
document-photo
Interior wood panel edge appears separated or misaligned, marked with green sticker.
Human interpretation • confidence 0.66
document-photo
Image shows the front of a black microwave/convection appliance installed in light wood RV cabinetry.
- **Visible components:** microwave door/front trim, right-side control panel, lower vent/louver grille, surrounding cabinet face/open shelf area.
- **Visible labels/buttons:** “Convection,” “Grill,” “Micro.+ Grill,” “Micro.+ Convection (Combi),” “Timer/Clock,” “Weight Defrost,” “Quick Start,” “Start,” “Cancel.”
- **Visible condition/damage:** minor scuffs/scratches and smudging on the black lo
Human interpretation • confidence 0.00
document-photo
Visible RV plumbing behind/near a tank or appliance: white rigid pipe/PEX, braided hose, red line, black plastic fittings/valves, hose clamps, zip tie support, wall/pass-through grommets, wood paneling and bracket hardware.
Damage/condition: No clear broken component visible. Possible leak/repair area at the wall penetration behind the upper black fitting, with light-colored sealant/tape visible. Plumbing appears recently adjusted or secured with clamp/zip tie. No obvious water staining is visi
Human interpretation • confidence 0.00
document-photo
- **Visible area/components:** Interior RV wall/ceiling or upper wall corner with wood paneling, metal retaining/trim strip with screws, adjacent fabric/vinyl wall covering, and a beige curtain/valance or trim piece on the right.
- **Visible damage/condition:** No clear physical damage is visible in this photo. Metal strip and screws are visible; there may be a slight gap/edge alignment at the trim, but no confirmed breakage, water damage, or missing parts can be identified from the image.
- **L
Human interpretation • confidence 0.00
document-photo
Interior RV photo showing wood-look vinyl/laminate flooring in front of an upholstered sofa/bench base. A small yellow circular marker is placed on one floor plank, likely identifying the claim area. Near the marker there appears to be a small nick/divot or blemish in the flooring surface; surrounding seams and plank joints are visible. No manufacturer labels, paperwork, screenshots, or readable text are present. Repair context likely relates to flooring defect/damage inspection or replacement/r
Human interpretation • confidence 0.00
document-photo
RV interior cabinetry/entertainment or storage cabinet area, light wood finish with open shelves and two drawer fronts with bronze bar pulls. A black appliance or panel is partially visible on the left.
Visible issues:
- Small dark gouge/scratch or chipped mark on the upper left vertical back/panel area.
- Faint horizontal/vertical seam lines and minor finish marks on lower drawer/fronts; no major structural damage clearly visible.
- Drawers and cabinet openings appear installed; no missing har
Human interpretation • confidence 0.00
document-photo
Interior RV area near wall/ceiling/upper cabinet framing. A long screw is visibly protruding downward through a raw wood rail/trim piece above a light-colored textured wall panel. Black corrugated wire loom/cabling is visible above/behind the wood member. No labels or document text visible. Damage/issue appears to be an improperly driven or overlength fastener penetrating into the interior space, potentially related to trim/framing or overhead wiring access. Claim linkage: WO_72801, Job 1, rpod
Human interpretation • confidence 0.00
document-photo
RV interior/storage compartment view. Visible black elastic cargo net across the front, light wood floor/wall panels, and rear wood retaining/trim rail.
Damage observed: rear lower wooden trim/rail has a broken/chipped section near the center with material missing and a rough split edge; rail appears scuffed/possibly loose in that area. No other clear damage visible.
Labels/text: only partial, unrelated product packaging visible at bottom edge; not legible enough for claim detail.
Repair cont
Human interpretation • confidence 0.00
document-photo
Interior RV storage/pantry cabinet shown. Visible components include light wood/laminate walls, mid shelf, black elastic cargo/net retainer across the upper shelf, side fasteners/brackets, and baskets/supplies on lower shelf. A “Forest River” warranty/contact sticker is visible on the right interior wall.
No obvious broken, cracked, or loose component is clearly visible in this image. The photo appears to document the cabinet/shelf net or storage retainer area, likely tied to Job/claim line 1 f
Human interpretation • confidence 0.00
document-photo
Interior RV bedroom. White quilted mattress on a light wood bed platform/base; dark headboard area and cabinetry/wardrobe visible. A long narrow trim/wood strip is lying loose across the mattress, suggesting a detached or removed bed/trim component. No obvious structural breakage, staining, or water damage visible in this photo. No labels, documents, or readable text present. Likely supports a claim line related to bed base/bedroom trim repair or replacement; linkage to WO 72801 Job 2 is visual
Human interpretation • confidence 0.00
document-photo
RV interior wall area with table, window shade, counter, and fire extinguisher; no clear damage visible.
Human interpretation • confidence 0.64
document-photo
R-pod trailer side shown; no clear damage visible.
Human interpretation • confidence 0.72
document-photo
- **Visible item/component:** Installed **Greystone** black RV microwave/convection unit with surrounding black vent/trim panel. Control keypad and display are visible.
- **Other components/labels:** Below microwave is a **RoadVac by InterVac Design** central vacuum inlet/control panel with QR label and warning sticker nearby.
- **Visible condition/damage:** No clear external physical damage is visible in this photo. Door, keypad, trim, vents, and mounting screws appear intact from this angl
Human interpretation • confidence 0.00
document-photo
Interior ceiling/upper panel shows a protruding loose screw near netting.
Human interpretation • confidence 0.72
document-photo
Interior storage cabinet with mesh cargo nets; no clear damage visible.
Human interpretation • confidence 0.62
document-photo
RV bathroom vanity sink and faucet shown; no clear visible damage.
Human interpretation • confidence 0.64
document-photo
Image shows an RV galley microwave/convection oven installed in cabinetry.
- **Visible components:** Microwave door/glass, inner door frame/label strip, right-side control keypad, black mounting/trim surround, light wood cabinet face, exposed screw at lower right of trim.
- **Visible condition/damage:** No obvious broken glass or severe physical damage visible. Trim/surround and lower ledge show scuffs/scratches and some wear. Door appears open or partially open; fit/alignment issue cannot be c
Human interpretation • confidence 0.00
document-photo
Visible RV exterior wheel-well area: black plastic fender flare/skirt over tire, gray sidewall panel, trim seam, screws/fasteners, and tire tread.
Damage/condition observed: fender flare appears scuffed/dirty with possible surface abrasion; no clear crack or break visible. Fasteners appear present, though one area has a blue/white mark or reflection near a screw location. Panel/trim seam appears intact from this view.
Labels/text: no readable labels, VIN, or document text visible.
Repair cont
Human interpretation • confidence 0.00
document-photo
Close-up of interior bracket/fastener near white fixture; minor wood edge damage visible.
Human interpretation • confidence 0.63
document-photo
RV microwave/convection oven front close-up. Visible components include upper black/stainless louvered vent grille, lower black glass door, chrome vertical trim, and right-side control keypad/display.
Visible issue: a trim/vent piece along the bottom of the upper louver appears loose, separated, or misaligned, leaving a noticeable gap above the microwave door. Minor surface smudges/scratches on glossy door/control area; no clear cracked glass or major impact damage visible.
Readable labels/tex
Human interpretation • confidence 0.00
document-photo
Image shows exterior side utility area of an R-Pod trailer.
- **Visible components:** Black exterior wall panel with round utility ports, **CITY WATER CONNECTION** inlet with black cap and red tether/plug, upper round port partially visible, **TIRE AND LOADING INFORMATION** label, **FRESH WATER DRAIN** label near lower edge.
- **Visible condition/damage:** No obvious cracked or broken fitting visible. There are water streaks/residue on the black panel below/around the city water connection and
Human interpretation • confidence 0.00
document-photo
Warranty image shows an interior wood-look vinyl/laminate floor panel. A yellow circular marker highlights a small localized floor defect nearby: a dark scuff/gouge or indentation with a thin scratch line, located just above a plank seam. Surface also shows minor dirt/debris and normal grain pattern. No readable labels, documents, or screenshot text visible. Likely supports claim line for flooring damage/repair or replacement in Job 5 for case 72801.
Human interpretation • confidence 0.00
Claim Lines
complaint
CUSTOMER STATES TOP PANTRY SHELF COMING APART
needs-review • confidence 0.24
complaint
CUSTOMER STATES TOP PANTRY SHELF COMING APART
needs-review • confidence 0.24
complaint
CUSTOMER STATES TOP PANTRY SHELF COMING APART
needs-review • confidence 0.06
cause
No structural support at front causing shelf movement and detachment of front cross beam.
needs-review • confidence 0.24
cause
No structural support at front causing shelf movement and detachment of front cross beam.
needs-review • confidence 0.24
cause
No structural support at front causing shelf movement and detachment of front cross beam.
needs-review • confidence 0.06
correction
Removed hardware. Repaired wood. Custom fabricated support brackets for each side of shelf. Screwed brackets into structural support in wall. Reattached front cross beam with fasteners to new support bracket. Reinstalled netting. Completed Requesting 1.0 hr
needs-review • confidence 0.34
correction
Removed hardware. Repaired wood. Custom fabricated support brackets for each side of shelf. Screwed brackets into structural support in wall. Reattached front cross beam with fasteners to new support bracket. Reinstalled netting. Completed Requesting 1.0 hr
needs-review • confidence 0.34
correction
Removed hardware. Repaired wood. Custom fabricated support brackets for each side of shelf. Screwed brackets into structural support in wall. Reattached front cross beam with fasteners to new support bracket. Reinstalled netting. Completed Requesting 1.0 hr
needs-review • confidence 0.17
complaint
CUSTOMER STATES TRIM AT SIDE OF BED LOOSE
partial-match • confidence 0.36
complaint
CUSTOMER STATES TRIM AT SIDE OF BED LOOSE
partial-match • confidence 0.36
complaint
CUSTOMER STATES TRIM AT SIDE OF BED LOOSE
needs-review • confidence 0.09
cause
Detached
needs-review • confidence 0.22
cause
Detached
needs-review • confidence 0.22
cause
Detached
needs-review • confidence 0.03
correction
Removed fasteners. Repaired trim. Reinstalled and covered staple holes with putty. Completed. Asking.3hr
needs-review • confidence 0.26
correction
Removed fasteners. Repaired trim. Reinstalled and covered staple holes with putty. Completed. Asking.3hr
needs-review • confidence 0.26
correction
Removed fasteners. Repaired trim. Reinstalled and covered staple holes with putty. Completed. Asking.3hr
needs-review • confidence 0.06
complaint
CUSTOMER STATES CITY WATER INLET LOOSE
needs-review • confidence 0.26
complaint
CUSTOMER STATES CITY WATER INLET LOOSE
needs-review • confidence 0.26
complaint
CUSTOMER STATES CITY WATER INLET LOOSE
needs-review • confidence 0.09
cause
Holes in wall stripped Page 1 of 4 © 2026 Integrated Dealer Systems *72801*
needs-review • confidence 0.26
cause
Holes in wall stripped Page 1 of 4 © 2026 Integrated Dealer Systems *72801*
needs-review • confidence 0.26
cause
Holes in wall stripped Page 1 of 4 © 2026 Integrated Dealer Systems *72801*
needs-review • confidence 0.04
correction
Removed city water receptacle. Removed silicone. Repaired holes with sealant. Drilled Promised Date: 30 JAN 26 W/O: 72801 new holes and reinstalled city water receptacle. Resealed with clear silicone. Requesting.5 hr
needs-review • confidence 0.29
correction
Removed city water receptacle. Removed silicone. Repaired holes with sealant. Drilled Promised Date: 30 JAN 26 W/O: 72801 new holes and reinstalled city water receptacle. Resealed with clear silicone. Requesting.5 hr
needs-review • confidence 0.29
correction
Removed city water receptacle. Removed silicone. Repaired holes with sealant. Drilled Promised Date: 30 JAN 26 W/O: 72801 new holes and reinstalled city water receptacle. Resealed with clear silicone. Requesting.5 hr
needs-review • confidence 0.09
complaint
CUSTOMER STATES BATHROOM SINK LOOSE (NOT SEALED( *72801*
partial-match • confidence 0.40
complaint
CUSTOMER STATES BATHROOM SINK LOOSE (NOT SEALED( *72801*
partial-match • confidence 0.40
complaint
CUSTOMER STATES BATHROOM SINK LOOSE (NOT SEALED( *72801*
needs-review • confidence 0.14
cause
Brackets loose. Not secured. No sealant around sink
needs-review • confidence 0.32
cause
Brackets loose. Not secured. No sealant around sink
needs-review • confidence 0.32
cause
Brackets loose. Not secured. No sealant around sink
needs-review • confidence 0.10
correction
Tightened brackets. Secured to counter with fasteners to prevent future movement. Sealed sink with clear silicone. Requesting 1.0 hr
partial-match • confidence 0.36
correction
Tightened brackets. Secured to counter with fasteners to prevent future movement. Sealed sink with clear silicone. Requesting 1.0 hr
partial-match • confidence 0.36
correction
Tightened brackets. Secured to counter with fasteners to prevent future movement. Sealed sink with clear silicone. Requesting 1.0 hr
needs-review • confidence 0.14
complaint
CUSTOMER STATES FLOOR IS GETTING DAMAGED BY SLIDE
needs-review • confidence 0.28
complaint
CUSTOMER STATES FLOOR IS GETTING DAMAGED BY SLIDE
needs-review • confidence 0.28
complaint
CUSTOMER STATES FLOOR IS GETTING DAMAGED BY SLIDE
needs-review • confidence 0.03
cause
Couch nylon rub tab has damaged floor. Slide room damaged Lino GUTHRIE, JULIA CAROL Customer #: 59726
needs-review • confidence 0.28
cause
Couch nylon rub tab has damaged floor. Slide room damaged Lino GUTHRIE, JULIA CAROL Customer #: 59726
needs-review • confidence 0.28
cause
Couch nylon rub tab has damaged floor. Slide room damaged Lino GUTHRIE, JULIA CAROL Customer #: 59726
needs-review • confidence 0.03
correction
Remove couch fasteners and shim couch to allow for floor clearance when slide is closed. Sublet floor repair Slide was adjusted on prior work order Two full planks were cut out 8 inches wide 8 foot 10 inches long New Lino was laid out and the same planks were located New piece cut out then matched with the old piece the was removed New piece was trimmed to fit The floor was cleaned and all edges were trimmed of any fraying Dicor glue was used and brushed on to he floor and under the old Lino about 4 inches The new piece was worked into place trimmed as needed along the edges Hand roller was used over the whole area to ensure all the glue adhered and along the seam edges *59726* Once it was fit completely in place boards and weights were placed on the seams and allowed to sit over the weekend Weights and boards were removed the seam was checked and remained in place Seam sealer was then applied to all cut edges excess was cleaned away Seam sealer was allowed to completely dry and rechecked all cut edges are sealed Work completed
needs-review • confidence 0.29
correction
Remove couch fasteners and shim couch to allow for floor clearance when slide is closed. Sublet floor repair Slide was adjusted on prior work order Two full planks were cut out 8 inches wide 8 foot 10 inches long New Lino was laid out and the same planks were located New piece cut out then matched with the old piece the was removed New piece was trimmed to fit The floor was cleaned and all edges were trimmed of any fraying Dicor glue was used and brushed on to he floor and under the old Lino about 4 inches The new piece was worked into place trimmed as needed along the edges Hand roller was used over the whole area to ensure all the glue adhered and along the seam edges *59726* Once it was fit completely in place boards and weights were placed on the seams and allowed to sit over the weekend Weights and boards were removed the seam was checked and remained in place Seam sealer was then applied to all cut edges excess was cleaned away Seam sealer was allowed to completely dry and rechecked all cut edges are sealed Work completed
needs-review • confidence 0.29
correction
Remove couch fasteners and shim couch to allow for floor clearance when slide is closed. Sublet floor repair Slide was adjusted on prior work order Two full planks were cut out 8 inches wide 8 foot 10 inches long New Lino was laid out and the same planks were located New piece cut out then matched with the old piece the was removed New piece was trimmed to fit The floor was cleaned and all edges were trimmed of any fraying Dicor glue was used and brushed on to he floor and under the old Lino about 4 inches The new piece was worked into place trimmed as needed along the edges Hand roller was used over the whole area to ensure all the glue adhered and along the seam edges *59726* Once it was fit completely in place boards and weights were placed on the seams and allowed to sit over the weekend Weights and boards were removed the seam was checked and remained in place Seam sealer was then applied to all cut edges excess was cleaned away Seam sealer was allowed to completely dry and rechecked all cut edges are sealed Work completed
needs-review • confidence 0.15
complaint
CUSTOMER STATES REPAIR SOFA
needs-review • confidence 0.03
cause
Shim. Adjust and test sofa for floor clearance
needs-review • confidence 0.06
correction
Completed
needs-review • confidence 0.03
complaint
CUSTOMER STATES TPMS WILL NOT SET UP
needs-review • confidence 0.00
cause
Not programmed correctly
needs-review • confidence 0.00
correction
Performed factory reset on tpms. Performed high and low pressure progamming. Learned in all 4 tires. Tested. Completed .5 hr requesting
needs-review • confidence 0.04
complaint
CUSTOMER STATES KITCHEN FAUCET LOOSE
needs-review • confidence 0.06
cause
Improper installation of set nut.
needs-review • confidence 0.00
correction
Reinstalled sink properly. Tightened set nut screws after reinstallation to prevent future loosening. Tested. Completed Requesting.5 hr
needs-review • confidence 0.10
complaint
CUSTOMER STATES RIVETS FOR WHEEL WELLS LOOSE
needs-review • confidence 0.04
cause
Hole stripped.
needs-review • confidence 0.03
correction
Installed new black fastener to enlarged hole and sealed. Completed Requesting .3 hr
needs-review • confidence 0.16
complaint
CUSTOMER STATES MICROWAVE DOOR HARD TO OPEN
needs-review • confidence 0.09
cause
Microwave not centered in hole causing trim ring to bind on door.
needs-review • confidence 0.09
correction
Removed microwave. Installed shims inside trim ring area to allow door to sit center without rubbing. Resecured trim ring. Completed Requesting.5 hr
needs-review • confidence 0.15
Evidence Thread
Stephanie Kendziorski
processor • Jan 12, 2026, 10:46 AM
Submitted PA 2547463
Stephanie Kendziorski
processor • Jan 12, 2026, 11:24 AM
@Brian P How much time is needed for the couch repair and how much time is needed for the flooring? FR wants each job separated.
Stephanie Kendziorski
processor • Jan 12, 2026, 11:25 AM
@Brian P How much time is needed for the couch repair and how much time is needed for the flooring? FR wants each job separated.
@Sarah C @Jeff M
Stephanie Kendziorski
processor • Jan 12, 2026, 11:25 AM
@Brian P job 5 - How much time is needed for the couch repair and how much time is needed for the flooring? FR wants each job separated.
@Sarah C @Jeff M
Brian Parrott
dealer_or_external • Jan 12, 2026, 11:55 AM
2.00 for the sofa and 2.00 for the floor
Stephanie Kendziorski
processor • Jan 12, 2026, 12:30 PM
Thanks! The couch will be on a separate PA, 2547759.
Stephanie Kendziorski
processor • Jan 13, 2026, 9:09 AM
@Brian P Job 1 approved 1.0
Job 2 approved .1 - Excessive time requested. Time reduced based on photos, description and flat rate code.
Job 3 approved .3 for repair
Job 4 approved .5 - Excessive time requested. Time reduced based on photos, description and flat rate code.
Job 5 approved 2.0 (flooring)
Job 5A approved 2.0 (couch)
Job 7 approved .3 - Excessive time requested. Time reduced based on photos, description and flat rate code.
Job 8 approved .3
Job 9 approved .3 - Excessive time requested. Time reduced based on photos, description and flat rate code.
Stephanie Kendziorski
processor • Jan 13, 2026, 9:10 AM
@Brian P Job 1 approved 1.0
Job 2 approved .1 - Excessive time requested. Time reduced based on photos, description and flat rate code.
Job 3 approved .3 for repair
Job 4 approved .5 - Excessive time requested. Time reduced based on photos, description and flat rate code.
Job 5 approved 2.0 (flooring)
Job 5A approved 2.0 (couch)
Job 7 approved .3 - Excessive time requested. Time reduced based on photos, description and flat rate code.
Job 8 approved .3
Job 9 approved .3 - Excessive time requested. Time reduced based on photos, description and flat rate code.
Stephanie Kendziorski
processor • Feb 17, 2026, 12:06 PM
Submitted for payment
Stephanie Kendziorski
processor • Feb 25, 2026, 11:01 AM
Claim 2547759 paid $380 check 3113627 2/24/2026
Stephanie Kendziorski
processor • Feb 25, 2026, 11:02 AM
Claim 2547759 paid $380 check 3113627 2/24/2026
Claim 2547463 paid $946.28 check 3113627 2/24/2026
Sarah Caffrey
dealer_or_external • Mar 5, 2026, 4:11 PM
@Brian P @Jeff M
It appears that between the two claims paid and posted amount on the WO that this claim was shorted. One thing I see is that job 5 has parts and freight billed, but it is not on the claim. Did we fail provide that information to @Stephanie K
Brian Parrott
dealer_or_external • Mar 5, 2026, 4:25 PM
I know this was my fault for not uploading the correct copy. I can't remember if we did a parts only claim? @Stephanie K
Stephanie Kendziorski
processor • Mar 5, 2026, 5:25 PM
Actually, Brian, the copy you have is fine. This was totally my fault. I don't know how I missed that part and freight. I will get a part claim in ASAP. My apologies!
Stephanie Kendziorski
processor • Mar 5, 2026, 5:38 PM
Can you confirm the amount you were shorted? I have a claim started, by my copy doesn't have the prices. I have $143.32 for freight, and then a total of $76.38 for the part. The invoice I pulled from FR shows the cost as $66.42 for a quantity of 6, plus your markup of 15%. Total amount shorted that I can see is $231.16. Does that match you?
Brian Parrott
dealer_or_external • Mar 5, 2026, 5:59 PM
I show a shortage of $247.00 but there could be a difference in labor somewhere. I will have to look further
Stephanie Kendziorski
processor • Mar 5, 2026, 6:01 PM
If you send me a final copy that has the pricing on it, I can do the part/freight credit and check to see if anything else was missed.
Brian Parrott
dealer_or_external • Mar 5, 2026, 6:03 PM
I uploaded the revised copy
Stephanie Kendziorski
processor • Mar 5, 2026, 7:11 PM
Can you confirm the amount you were shorted? I have a claim started, by my copy doesn't have the prices. I have $143.32 for freight, and then a total of $76.38 for the part. The invoice I pulled from FR shows the cost as $66.42 for a quantity of 6, plus your markup of 15%. Total amount shorted that I can see is $219.70 Does that match you?
Stephanie Kendziorski
processor • Mar 5, 2026, 7:16 PM
I've got the part/freight claim in for my error. Once that pays, you'll have been paid a total of $1545.98 for all work on the work order. With the final copy invoice you sent over, it looks like you'll be $23.75 over what was billed out, and that is just the extra shop supplies that I claimed on the jobs. I'm not sure where the extra shortage is coming from on your end. The part and freight account for $219.70 short, but I am not sure where the other $27.30 is showing up. All the labor paid at the amounts you have billed. Let me know if you see something that I don't, but from what I can tell, once the part/freight pay, you'll be paid over from the amount on your final copy.
Sarah Caffrey
dealer_or_external • Mar 6, 2026, 11:46 AM
No worries @Stephanie K
Right now our AR shows a balance of $195.95. I will leave that there and clear it out once the check is received. Thanks!
Stephanie Kendziorski
processor • Mar 18, 2026, 11:07 AM
Claim 2601095 paid $219.70 check 3124168 3/17/2026
Claim Files
Paid claim 2601095.pdf
pdf • Mar 18, 2026, 11:06 AM • 20,954 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/March 2026/R-Pod/72801/Paid claim 2601095.pdf
72801F REVISED.pdf
pdf • Mar 5, 2026, 6:02 PM • 430,480 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/March 2026/R-Pod/72801/72801F REVISED.pdf
Invoice.pdf
main-pdf • Mar 5, 2026, 5:26 PM • 60,436 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/March 2026/R-Pod/72801/Invoice.pdf
Paid claim 2547463.pdf
pdf • Feb 25, 2026, 11:02 AM • 34,914 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/March 2026/R-Pod/72801/Paid claim 2547463.pdf
Paid claim 2547759.pdf
pdf • Feb 25, 2026, 11:01 AM • 21,331 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/March 2026/R-Pod/72801/Paid claim 2547759.pdf
72801F.pdf
main-pdf • Feb 17, 2026, 10:48 AM • 430,613 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/March 2026/R-Pod/72801/72801F.pdf
Approval (couch repair).pdf
pdf • Jan 13, 2026, 9:10 AM • 21,362 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/March 2026/R-Pod/72801/Approval (couch repair).pdf
Approval.pdf
main-pdf • Jan 13, 2026, 9:09 AM • 30,949 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/March 2026/R-Pod/72801/Approval.pdf
72801.pdf
main-pdf • Jan 9, 2026, 4:26 PM • 327,685 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/March 2026/R-Pod/72801/72801.pdf