Claim Detail

processor • Jan 12, 2026, 10:46 AM

Submitted PA 2547463

processor • Jan 12, 2026, 11:24 AM

@Brian P How much time is needed for the couch repair and how much time is needed for the flooring? FR wants each job separated.

processor • Jan 12, 2026, 11:25 AM

@Brian P How much time is needed for the couch repair and how much time is needed for the flooring? FR wants each job separated. @Sarah C @Jeff M

processor • Jan 12, 2026, 11:25 AM

@Brian P job 5 - How much time is needed for the couch repair and how much time is needed for the flooring? FR wants each job separated. @Sarah C @Jeff M

dealer_or_external • Jan 12, 2026, 11:55 AM

2.00 for the sofa and 2.00 for the floor

processor • Jan 12, 2026, 12:30 PM

Thanks! The couch will be on a separate PA, 2547759.

processor • Jan 13, 2026, 9:09 AM

@Brian P Job 1 approved 1.0 Job 2 approved .1 - Excessive time requested. Time reduced based on photos, description and flat rate code. Job 3 approved .3 for repair Job 4 approved .5 - Excessive time requested. Time reduced based on photos, description and flat rate code. Job 5 approved 2.0 (flooring) Job 5A approved 2.0 (couch) Job 7 approved .3 - Excessive time requested. Time reduced based on photos, description and flat rate code. Job 8 approved .3 Job 9 approved .3 - Excessive time requested. Time reduced based on photos, description and flat rate code.

processor • Jan 13, 2026, 9:10 AM

@Brian P Job 1 approved 1.0 Job 2 approved .1 - Excessive time requested. Time reduced based on photos, description and flat rate code. Job 3 approved .3 for repair Job 4 approved .5 - Excessive time requested. Time reduced based on photos, description and flat rate code. Job 5 approved 2.0 (flooring) Job 5A approved 2.0 (couch) Job 7 approved .3 - Excessive time requested. Time reduced based on photos, description and flat rate code. Job 8 approved .3 Job 9 approved .3 - Excessive time requested. Time reduced based on photos, description and flat rate code.

processor • Feb 17, 2026, 12:06 PM

Submitted for payment

processor • Feb 25, 2026, 11:01 AM

Claim 2547759 paid $380 check 3113627 2/24/2026

processor • Feb 25, 2026, 11:02 AM

Claim 2547759 paid $380 check 3113627 2/24/2026 Claim 2547463 paid $946.28 check 3113627 2/24/2026

dealer_or_external • Mar 5, 2026, 4:11 PM

@Brian P @Jeff M It appears that between the two claims paid and posted amount on the WO that this claim was shorted. One thing I see is that job 5 has parts and freight billed, but it is not on the claim. Did we fail provide that information to @Stephanie K

dealer_or_external • Mar 5, 2026, 4:25 PM

I know this was my fault for not uploading the correct copy. I can't remember if we did a parts only claim? @Stephanie K

processor • Mar 5, 2026, 5:25 PM

Actually, Brian, the copy you have is fine. This was totally my fault. I don't know how I missed that part and freight. I will get a part claim in ASAP. My apologies!

processor • Mar 5, 2026, 5:38 PM

Can you confirm the amount you were shorted? I have a claim started, by my copy doesn't have the prices. I have $143.32 for freight, and then a total of $76.38 for the part. The invoice I pulled from FR shows the cost as $66.42 for a quantity of 6, plus your markup of 15%. Total amount shorted that I can see is $231.16. Does that match you?

dealer_or_external • Mar 5, 2026, 5:59 PM

I show a shortage of $247.00 but there could be a difference in labor somewhere. I will have to look further

processor • Mar 5, 2026, 6:01 PM

If you send me a final copy that has the pricing on it, I can do the part/freight credit and check to see if anything else was missed.

dealer_or_external • Mar 5, 2026, 6:03 PM

I uploaded the revised copy

processor • Mar 5, 2026, 7:11 PM

Can you confirm the amount you were shorted? I have a claim started, by my copy doesn't have the prices. I have $143.32 for freight, and then a total of $76.38 for the part. The invoice I pulled from FR shows the cost as $66.42 for a quantity of 6, plus your markup of 15%. Total amount shorted that I can see is $219.70 Does that match you?

processor • Mar 5, 2026, 7:16 PM

I've got the part/freight claim in for my error. Once that pays, you'll have been paid a total of $1545.98 for all work on the work order. With the final copy invoice you sent over, it looks like you'll be $23.75 over what was billed out, and that is just the extra shop supplies that I claimed on the jobs. I'm not sure where the extra shortage is coming from on your end. The part and freight account for $219.70 short, but I am not sure where the other $27.30 is showing up. All the labor paid at the amounts you have billed. Let me know if you see something that I don't, but from what I can tell, once the part/freight pay, you'll be paid over from the amount on your final copy.

dealer_or_external • Mar 6, 2026, 11:46 AM

No worries @Stephanie K Right now our AR shows a balance of $195.95. I will leave that there and clear it out once the check is received. Thanks!

processor • Mar 18, 2026, 11:07 AM

Claim 2601095 paid $219.70 check 3124168 3/17/2026