Claim explorer / evidence thread
Claim 72801
MYRV 12024 • Stephanie • Paid • rpod
risk 0.00
deadline Overdue / escalation ready
images 0
matched 0
review 27
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
118d elapsed • 0d remaining
Analyzed
Completed stage
118d elapsed • 0d remaining
Awaiting OEM
Completed stage
118d elapsed • 0d remaining
Auto-Approved
Completed stage
118d elapsed • 0d remaining
Payment Due
Completed stage
118d elapsed • 0d remaining
Escalation Eligible
Completed stage
118d elapsed • 0d remaining
Resolved
Overdue / escalation ready
118d elapsed • 0d remaining • Overdue
AI Claim Analysis
Estimated Recovery Amount
$375.00
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
2
OEM Response Deadline Exceeded • Payment Deadline Exceeded
Missing Items
27
No active evidence gaps are listed.
Deadline Status
Overdue / escalation ready
118 days open in the visible workflow.
Recommended Action
Escalate to State
This is the fastest next move from the current workflow stage.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
31
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Full evidence packet
Estimated packet is large. Prepare a concise executive chronology with full backup evidence separated.
Chronology
Ready to order
Visible span: May 7, 2026, 5:36 AM to Jun 25, 2026, 2:54 AM.
Indexed evidence
9 docs / 24 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
118 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/March 2026/R-Pod/72801/Paid claim 2601095.pdf
Timeline
First seen May 7, 2026, 5:36 AM • last seen Jun 25, 2026, 2:54 AM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
22 indexed side comments on this claim.
Latest visible thread signal
Mar 18, 2026, 11:07 AM • processor • Claim 2601095 paid $219.70 check 3124168 3/17/2026
Role mix
Dealer 0 • OEM 0 • Processor 16
Decision cues
Denial signals 0 • info / missing-doc asks 20 • approval signals 18
Best move
Work missing-doc or reply asks first from the thread.
Quick Actions
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Jump straight into Dropbox side comments, notes, and support documents.
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Images
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Claim Lines
complaint
CUSTOMER STATES TOP PANTRY SHELF COMING APART
needs-review • confidence 0.24
cause
No structural support at front causing shelf movement and detachment of front cross beam.
needs-review • confidence 0.24
correction
Removed hardware. Repaired wood. Custom fabricated support brackets for each side of shelf. Screwed brackets into structural support in wall. Reattached front cross beam with fasteners to new support bracket. Reinstalled netting. Completed Requesting 1.0 hr
needs-review • confidence 0.34
complaint
CUSTOMER STATES TRIM AT SIDE OF BED LOOSE
partial-match • confidence 0.36
cause
Detached
needs-review • confidence 0.22
correction
Removed fasteners. Repaired trim. Reinstalled and covered staple holes with putty. Completed. Asking.3hr
needs-review • confidence 0.26
complaint
CUSTOMER STATES CITY WATER INLET LOOSE
needs-review • confidence 0.26
cause
Holes in wall stripped Page 1 of 4 © 2026 Integrated Dealer Systems *72801*
needs-review • confidence 0.26
correction
Removed city water receptacle. Removed silicone. Repaired holes with sealant. Drilled Promised Date: 30 JAN 26 W/O: 72801 new holes and reinstalled city water receptacle. Resealed with clear silicone. Requesting.5 hr
needs-review • confidence 0.29
complaint
CUSTOMER STATES BATHROOM SINK LOOSE (NOT SEALED( *72801*
partial-match • confidence 0.40
cause
Brackets loose. Not secured. No sealant around sink
needs-review • confidence 0.32
correction
Tightened brackets. Secured to counter with fasteners to prevent future movement. Sealed sink with clear silicone. Requesting 1.0 hr
partial-match • confidence 0.36
complaint
CUSTOMER STATES FLOOR IS GETTING DAMAGED BY SLIDE
needs-review • confidence 0.28
cause
Couch nylon rub tab has damaged floor. Slide room damaged Lino GUTHRIE, JULIA CAROL Customer #: 59726
needs-review • confidence 0.28
correction
Remove couch fasteners and shim couch to allow for floor clearance when slide is closed. Sublet floor repair Slide was adjusted on prior work order Two full planks were cut out 8 inches wide 8 foot 10 inches long New Lino was laid out and the same planks were located New piece cut out then matched with the old piece the was removed New piece was trimmed to fit The floor was cleaned and all edges were trimmed of any fraying Dicor glue was used and brushed on to he floor and under the old Lino about 4 inches The new piece was worked into place trimmed as needed along the edges Hand roller was used over the whole area to ensure all the glue adhered and along the seam edges *59726* Once it was fit completely in place boards and weights were placed on the seams and allowed to sit over the weekend Weights and boards were removed the seam was checked and remained in place Seam sealer was then applied to all cut edges excess was cleaned away Seam sealer was allowed to completely dry and rechecked all cut edges are sealed Work completed
needs-review • confidence 0.29
complaint
CUSTOMER STATES REPAIR SOFA
needs-review • confidence 0.03
cause
Shim. Adjust and test sofa for floor clearance
needs-review • confidence 0.06
correction
Completed
needs-review • confidence 0.03
complaint
CUSTOMER STATES TPMS WILL NOT SET UP
needs-review • confidence 0.22
cause
Not programmed correctly
needs-review • confidence 0.22
correction
Performed factory reset on tpms. Performed high and low pressure progamming. Learned in all 4 tires. Tested. Completed .5 hr requesting
needs-review • confidence 0.22
complaint
CUSTOMER STATES KITCHEN FAUCET LOOSE
needs-review • confidence 0.24
cause
Improper installation of set nut.
needs-review • confidence 0.24
correction
Reinstalled sink properly. Tightened set nut screws after reinstallation to prevent future loosening. Tested. Completed Requesting.5 hr
needs-review • confidence 0.24
complaint
CUSTOMER STATES RIVETS FOR WHEEL WELLS LOOSE
needs-review • confidence 0.20
cause
Hole stripped.
needs-review • confidence 0.17
correction
Installed new black fastener to enlarged hole and sealed. Completed Requesting .3 hr
needs-review • confidence 0.23
complaint
CUSTOMER STATES MICROWAVE DOOR HARD TO OPEN
needs-review • confidence 0.09
cause
Microwave not centered in hole causing trim ring to bind on door.
needs-review • confidence 0.09
correction
Removed microwave. Installed shims inside trim ring area to allow door to sit center without rubbing. Resecured trim ring. Completed Requesting.5 hr
needs-review • confidence 0.15
Evidence Thread
Stephanie Kendziorski
processor • Jan 12, 2026, 10:46 AM
Submitted PA 2547463
Stephanie Kendziorski
processor • Jan 12, 2026, 11:24 AM
@Brian P How much time is needed for the couch repair and how much time is needed for the flooring? FR wants each job separated.
Stephanie Kendziorski
processor • Jan 12, 2026, 11:25 AM
@Brian P How much time is needed for the couch repair and how much time is needed for the flooring? FR wants each job separated.
@Sarah C @Jeff M
Stephanie Kendziorski
processor • Jan 12, 2026, 11:25 AM
@Brian P job 5 - How much time is needed for the couch repair and how much time is needed for the flooring? FR wants each job separated.
@Sarah C @Jeff M
Brian Parrott
dealer_or_external • Jan 12, 2026, 11:55 AM
2.00 for the sofa and 2.00 for the floor
Stephanie Kendziorski
processor • Jan 12, 2026, 12:30 PM
Thanks! The couch will be on a separate PA, 2547759.
Stephanie Kendziorski
processor • Jan 13, 2026, 9:09 AM
@Brian P Job 1 approved 1.0
Job 2 approved .1 - Excessive time requested. Time reduced based on photos, description and flat rate code.
Job 3 approved .3 for repair
Job 4 approved .5 - Excessive time requested. Time reduced based on photos, description and flat rate code.
Job 5 approved 2.0 (flooring)
Job 5A approved 2.0 (couch)
Job 7 approved .3 - Excessive time requested. Time reduced based on photos, description and flat rate code.
Job 8 approved .3
Job 9 approved .3 - Excessive time requested. Time reduced based on photos, description and flat rate code.
Stephanie Kendziorski
processor • Jan 13, 2026, 9:10 AM
@Brian P Job 1 approved 1.0
Job 2 approved .1 - Excessive time requested. Time reduced based on photos, description and flat rate code.
Job 3 approved .3 for repair
Job 4 approved .5 - Excessive time requested. Time reduced based on photos, description and flat rate code.
Job 5 approved 2.0 (flooring)
Job 5A approved 2.0 (couch)
Job 7 approved .3 - Excessive time requested. Time reduced based on photos, description and flat rate code.
Job 8 approved .3
Job 9 approved .3 - Excessive time requested. Time reduced based on photos, description and flat rate code.
Stephanie Kendziorski
processor • Feb 17, 2026, 12:06 PM
Submitted for payment
Stephanie Kendziorski
processor • Feb 25, 2026, 11:01 AM
Claim 2547759 paid $380 check 3113627 2/24/2026
Stephanie Kendziorski
processor • Feb 25, 2026, 11:02 AM
Claim 2547759 paid $380 check 3113627 2/24/2026
Claim 2547463 paid $946.28 check 3113627 2/24/2026
Sarah Caffrey
dealer_or_external • Mar 5, 2026, 4:11 PM
@Brian P @Jeff M
It appears that between the two claims paid and posted amount on the WO that this claim was shorted. One thing I see is that job 5 has parts and freight billed, but it is not on the claim. Did we fail provide that information to @Stephanie K
Brian Parrott
dealer_or_external • Mar 5, 2026, 4:25 PM
I know this was my fault for not uploading the correct copy. I can't remember if we did a parts only claim? @Stephanie K
Stephanie Kendziorski
processor • Mar 5, 2026, 5:25 PM
Actually, Brian, the copy you have is fine. This was totally my fault. I don't know how I missed that part and freight. I will get a part claim in ASAP. My apologies!
Stephanie Kendziorski
processor • Mar 5, 2026, 5:38 PM
Can you confirm the amount you were shorted? I have a claim started, by my copy doesn't have the prices. I have $143.32 for freight, and then a total of $76.38 for the part. The invoice I pulled from FR shows the cost as $66.42 for a quantity of 6, plus your markup of 15%. Total amount shorted that I can see is $231.16. Does that match you?
Brian Parrott
dealer_or_external • Mar 5, 2026, 5:59 PM
I show a shortage of $247.00 but there could be a difference in labor somewhere. I will have to look further
Stephanie Kendziorski
processor • Mar 5, 2026, 6:01 PM
If you send me a final copy that has the pricing on it, I can do the part/freight credit and check to see if anything else was missed.
Brian Parrott
dealer_or_external • Mar 5, 2026, 6:03 PM
I uploaded the revised copy
Stephanie Kendziorski
processor • Mar 5, 2026, 7:11 PM
Can you confirm the amount you were shorted? I have a claim started, by my copy doesn't have the prices. I have $143.32 for freight, and then a total of $76.38 for the part. The invoice I pulled from FR shows the cost as $66.42 for a quantity of 6, plus your markup of 15%. Total amount shorted that I can see is $219.70 Does that match you?
Stephanie Kendziorski
processor • Mar 5, 2026, 7:16 PM
I've got the part/freight claim in for my error. Once that pays, you'll have been paid a total of $1545.98 for all work on the work order. With the final copy invoice you sent over, it looks like you'll be $23.75 over what was billed out, and that is just the extra shop supplies that I claimed on the jobs. I'm not sure where the extra shortage is coming from on your end. The part and freight account for $219.70 short, but I am not sure where the other $27.30 is showing up. All the labor paid at the amounts you have billed. Let me know if you see something that I don't, but from what I can tell, once the part/freight pay, you'll be paid over from the amount on your final copy.
Sarah Caffrey
dealer_or_external • Mar 6, 2026, 11:46 AM
No worries @Stephanie K
Right now our AR shows a balance of $195.95. I will leave that there and clear it out once the check is received. Thanks!
Stephanie Kendziorski
processor • Mar 18, 2026, 11:07 AM
Claim 2601095 paid $219.70 check 3124168 3/17/2026
Claim Files
Paid claim 2601095.pdf
pdf • Mar 18, 2026, 11:06 AM • 20,954 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/March 2026/R-Pod/72801/Paid claim 2601095.pdf
72801F REVISED.pdf
pdf • Mar 5, 2026, 6:02 PM • 430,480 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/March 2026/R-Pod/72801/72801F REVISED.pdf
Invoice.pdf
main-pdf • Mar 5, 2026, 5:26 PM • 60,436 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/March 2026/R-Pod/72801/Invoice.pdf
Paid claim 2547463.pdf
pdf • Feb 25, 2026, 11:02 AM • 34,914 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/March 2026/R-Pod/72801/Paid claim 2547463.pdf
Paid claim 2547759.pdf
pdf • Feb 25, 2026, 11:01 AM • 21,331 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/March 2026/R-Pod/72801/Paid claim 2547759.pdf
72801F.pdf
main-pdf • Feb 17, 2026, 10:48 AM • 430,613 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/March 2026/R-Pod/72801/72801F.pdf
Approval (couch repair).pdf
pdf • Jan 13, 2026, 9:10 AM • 21,362 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/March 2026/R-Pod/72801/Approval (couch repair).pdf
Approval.pdf
main-pdf • Jan 13, 2026, 9:09 AM • 30,949 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/March 2026/R-Pod/72801/Approval.pdf
72801.pdf
main-pdf • Jan 9, 2026, 4:26 PM • 327,685 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/March 2026/R-Pod/72801/72801.pdf