Claim explorer / evidence thread
Claim 72748
MYRV 12024 • Stephanie • Paid • open-range
risk 0.00
deadline Overdue / escalation ready
images 0
matched 0
review 35
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
178d elapsed • 0d remaining
Analyzed
Completed stage
178d elapsed • 0d remaining
Awaiting OEM
Completed stage
178d elapsed • 0d remaining
Auto-Approved
Completed stage
178d elapsed • 0d remaining
Payment Due
Completed stage
178d elapsed • 0d remaining
Escalation Eligible
Completed stage
178d elapsed • 0d remaining
Resolved
Overdue / escalation ready
178d elapsed • 0d remaining • Overdue
AI Claim Analysis
Estimated Recovery Amount
$1,625.00
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
2
OEM Response Deadline Exceeded • Payment Deadline Exceeded
Missing Items
35
No active evidence gaps are listed.
Deadline Status
Overdue / escalation ready
178 days open in the visible workflow.
Recommended Action
Escalate to State
This is the fastest next move from the current workflow stage.
Dossier completeness
Dossier has not been generated yet. Evidence presence is not treated as complete.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
23
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: May 7, 2026, 5:05 AM to Jun 25, 2026, 2:54 AM.
Indexed evidence
3 docs / 24 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
178 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/February 2026/Open Range/72748/Paid claim.pdf
Timeline
First seen May 7, 2026, 5:05 AM • last seen Jun 25, 2026, 2:54 AM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
5 indexed side comments on this claim.
Latest visible thread signal
Feb 10, 2026, 9:48 AM • processor • Claim J01503075 paid $706.35 check 457045
Role mix
Dealer 0 • OEM 0 • Processor 5
Decision cues
Denial signals 2 • info / missing-doc asks 1 • approval signals 4
Best move
Work missing-doc or reply asks first from the thread.
Quick Actions
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Open focused evidence thread
Jump straight into Dropbox side comments, notes, and support documents.
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Return to the main recovery queue view.
Open evidence room
See the quick-rule cards first, then open the legal basis only if needed.
Images
document-photo
Torn and frayed mesh along the edge of a black-framed RV screen door.
Human interpretation • confidence 0.93
document-photo
Torn and frayed mesh on RV entry screen door.
Human interpretation • confidence 0.93
document-photo
RV kitchen cabinetry and window area shown; no clear damage is visible.
Human interpretation • confidence 0.62
document-photo
Blurred close-up; no claim-relevant condition or component can be reliably identified.
Human interpretation • confidence 0.08
document-photo
Cabinet door hinge and adjacent trim shown; trim has a small chipped area.
Human interpretation • confidence 0.72
document-photo
Close-up of a black folding bracket/arm mounted on a white panel.
Human interpretation • confidence 0.78
document-photo
Interior photo shows a black trim/edge beside two Interstate deep-cycle batteries; no clear failure is visible.
Human interpretation • confidence 0.56
document-photo
Cabinet door hinge area shows a visible gap and displaced trim/backing near the hinge.
Human interpretation • confidence 0.78
document-photo
Close-up of a black interior door or trim frame with rough exposed edge material.
Human interpretation • confidence 0.82
document-photo
RV interior photo showing a black Envision-branded appliance beside seating.
Human interpretation • confidence 0.68
document-photo
RV entry screen door and threshold shown; no clear defect visible.
Human interpretation • confidence 0.66
document-photo
Close-up of black hinge-side frame with a visible trim joint gap.
Human interpretation • confidence 0.73
document-photo
Overhead cabinet door appears misaligned; note states cabinet is sticking and door is not plumb.
Human interpretation • confidence 0.82
document-photo
Interior wood trim at panel edge appears separated and damaged near a loose fastener.
Human interpretation • confidence 0.78
document-photo
Interior wood trim/support shows exposed fasteners and an unfinished or misaligned joint.
Human interpretation • confidence 0.68
document-photo
Lower black door-frame trim appears scuffed and damaged near the threshold.
Human interpretation • confidence 0.72
document-photo
Damaged and separated trim/edge at a bathroom cabinet or shower enclosure corner.
Human interpretation • confidence 0.83
document-photo
Black cabinet/partition trim has a deep gouge with exposed substrate.
Human interpretation • confidence 0.93
document-photo
Close-up of an interior panel/door edge with a visible gap and exposed fastener hole.
Human interpretation • confidence 0.62
document-photo
Interior cabinet and adjacent panel show a visible gap and unfinished/misaligned trim.
Human interpretation • confidence 0.54
document-photo
Close-up of a cabinet/door-frame fastener with a visibly damaged or stripped screw head.
Human interpretation • confidence 0.83
document-photo
RV interior cabinetry beside a black appliance; no clear defect is visible.
Human interpretation • confidence 0.42
document-photo
Interior furniture/cabinet area shows a visible separation or misalignment at the adjacent trim.
Human interpretation • confidence 0.64
document-photo
Shower enclosure corner shows a small surface chip or puncture near the upper ledge.
Human interpretation • confidence 0.72
Claim Lines
complaint
CUSTOMER STATES DRIVER FENDERSKIRT CRACKED
partial-match • confidence 0.36
complaint
CUSTOMER STATES DRIVER FENDERSKIRT CRACKED
needs-review • confidence 0.05
cause
SCREWS TOO TIGHT MONTES DE OCA, LYDIA B Customer #: 59318
needs-review • confidence 0.30
cause
SCREWS TOO TIGHT MONTES DE OCA, LYDIA B Customer #: 59318
needs-review • confidence 0.00
correction
REMOVE AND REPLACE FENDERSKIRT .20HRS
needs-review • confidence 0.30
correction
REMOVE AND REPLACE FENDERSKIRT .20HRS
needs-review • confidence 0.00
complaint
CUSTOMER STATES PASSENGER FENDERSKIRT CRACKED
needs-review • confidence 0.28
complaint
CUSTOMER STATES PASSENGER FENDERSKIRT CRACKED
needs-review • confidence 0.05
cause
SCREWS TOO TIGHT
needs-review • confidence 0.28
cause
SCREWS TOO TIGHT
needs-review • confidence 0.00
correction
REMOVE AND REPLACE FENDERSKIRT .20HRS
needs-review • confidence 0.28
correction
REMOVE AND REPLACE FENDERSKIRT .20HRS
needs-review • confidence 0.00
complaint
CUSTOMER STATES CABINET LOOSE AT DRIVER REAR Page 1 of 4 © 2026 Integrated Dealer Systems *72748*
partial-match • confidence 0.57
complaint
CUSTOMER STATES CABINET LOOSE AT DRIVER REAR Page 1 of 4 © 2026 Integrated Dealer Systems *72748*
partial-match • confidence 0.46
cause
Cabinet falling off the wall , staples have come loose Promised Date: 17 DEC 25 W/O: 72748
partial-match • confidence 0.57
cause
Cabinet falling off the wall , staples have come loose Promised Date: 17 DEC 25 W/O: 72748
partial-match • confidence 0.46
correction
Found the cabinet above the kitchen sink is fall down. In order to repair the cabinet All personal items will have to be removed The right side support and ceiling support had to be removed All staples removed Cabinet door removed Predrilled holes in the side and top support Propped the cabinet back into place Screwed the side support to the wall then to the cabinet Attached the ceiling support to the ceiling with anchors the. Screws the top support to the cabinet The cabinet is secure and holding in place Reattached the cabinet door and made sure it was even with the cabinet Replaced all personnel items back inside the cabinet *72748* 1.50HRS
partial-match • confidence 0.59
correction
Found the cabinet above the kitchen sink is fall down. In order to repair the cabinet All personal items will have to be removed The right side support and ceiling support had to be removed All staples removed Cabinet door removed Predrilled holes in the side and top support Propped the cabinet back into place Screwed the side support to the wall then to the cabinet Attached the ceiling support to the ceiling with anchors the. Screws the top support to the cabinet The cabinet is secure and holding in place Reattached the cabinet door and made sure it was even with the cabinet Replaced all personnel items back inside the cabinet *72748* 1.50HRS
needs-review • confidence 0.34
complaint
CUSTOMER STATES REFER IS NOISEY WHILE OPERATING (PLEASE CALL TECH SERVICE)
needs-review • confidence 0.23
complaint
CUSTOMER STATES REFER IS NOISEY WHILE OPERATING (PLEASE CALL TECH SERVICE)
needs-review • confidence 0.00
cause
Customer complaint refrigerator making a loud noise
needs-review • confidence 0.23
cause
Customer complaint refrigerator making a loud noise
needs-review • confidence 0.10
correction
Found the refrigerator would make a rubbing grinding noise while in operation. Pulled the refrigerator out of the slot by taking the decor covers off removing 4 screws Moved the refrigerator out to the main floor removed the rear cover by taking 10 screws out checked the MONTES DE OCA, LYDIA B Customer #: 59318 compressor which was running and it was secure not making any noise. Then the noise started and it was co I got from the freezer compartment Opened the freezer door and could hear the fan inside running and sounded like it was either flopping against something or rubbing. Took 4 screws out and removed the rear cover unplugged the fan and found the screws that hold the fan in place were finger tight. Tightened the screws and put the fan back place plugged in electric back and reattached with the 4 screws. The fan came back and was no longer making any noise and could feel the air circulation in the freezer. Put the rear cover back on Put the refrigerator back in the slot in cabinet and screwed it back in place During this time no noise could be heard from the refrigerator 1.00HRS *59318*
needs-review • confidence 0.26
correction
Found the refrigerator would make a rubbing grinding noise while in operation. Pulled the refrigerator out of the slot by taking the decor covers off removing 4 screws Moved the refrigerator out to the main floor removed the rear cover by taking 10 screws out checked the MONTES DE OCA, LYDIA B Customer #: 59318 compressor which was running and it was secure not making any noise. Then the noise started and it was co I got from the freezer compartment Opened the freezer door and could hear the fan inside running and sounded like it was either flopping against something or rubbing. Took 4 screws out and removed the rear cover unplugged the fan and found the screws that hold the fan in place were finger tight. Tightened the screws and put the fan back place plugged in electric back and reattached with the 4 screws. The fan came back and was no longer making any noise and could feel the air circulation in the freezer. Put the rear cover back on Put the refrigerator back in the slot in cabinet and screwed it back in place During this time no noise could be heard from the refrigerator 1.00HRS *59318*
needs-review • confidence 0.34
complaint
CUSTOMER STATES TRIM SEPARTING AT TUB
needs-review • confidence 0.34
complaint
CUSTOMER STATES TRIM SEPARTING AT TUB
needs-review • confidence 0.12
cause
End cap trim fell off
needs-review • confidence 0.34
cause
End cap trim fell off
needs-review • confidence 0.12
correction
Found the end cap trim that was missing under the lip Removed old staples and nails Reattached the trim piece nailed it from the inside of the cabinet also and puttied the old and new staple/nail holes .20HRS Page 2 of 4 © 2026 Integrated Dealer Systems *72748* Promised Date: 17 DEC 25 W/O: 72748 Subtotal for
partial-match • confidence 0.38
correction
Found the end cap trim that was missing under the lip Removed old staples and nails Reattached the trim piece nailed it from the inside of the cabinet also and puttied the old and new staple/nail holes .20HRS Page 2 of 4 © 2026 Integrated Dealer Systems *72748* Promised Date: 17 DEC 25 W/O: 72748 Subtotal for
needs-review • confidence 0.25
complaint
CUSTOMER STATES SCREEN AT SCREEN DOOR IS FRAYING
partial-match • confidence 0.61
complaint
CUSTOMER STATES SCREEN AT SCREEN DOOR IS FRAYING
partial-match • confidence 0.39
cause
Screen on screen door coming apart
partial-match • confidence 0.61
cause
Screen on screen door coming apart
partial-match • confidence 0.39
correction
Removed the spline on all 4 sides and removed screen material Cut a new piece of screen material and got it in place began reinstalling the spline Due to the outside temperature being so cold the spline was not easy to reinstall Completed the installation of the new screen material .50HRS
partial-match • confidence 0.47
correction
Removed the spline on all 4 sides and removed screen material Cut a new piece of screen material and got it in place began reinstalling the spline Due to the outside temperature being so cold the spline was not easy to reinstall Completed the installation of the new screen material .50HRS
needs-review • confidence 0.15
complaint
CUSTOMER STATES MOLDING OUTSIDE OF FRONT DOOR IS CRACKED
needs-review • confidence 0.33
complaint
CUSTOMER STATES MOLDING OUTSIDE OF FRONT DOOR IS CRACKED
needs-review • confidence 0.24
cause
Customer complaint of cracked trim on the outside of the entry door
partial-match • confidence 0.38
cause
Customer complaint of cracked trim on the outside of the entry door
needs-review • confidence 0.24
correction
Examined the trim / screw cover from top to bottom on both sides could not locate any cracks Photos attached MONTES DE OCA, LYDIA B Customer #: 59318
needs-review • confidence 0.33
correction
Examined the trim / screw cover from top to bottom on both sides could not locate any cracks Photos attached MONTES DE OCA, LYDIA B Customer #: 59318
needs-review • confidence 0.17
complaint
CUSTOMER STATES FRESH WATER TANK READS 1/4 WHEN TANK WAS FULL
needs-review • confidence 0.13
complaint
CUSTOMER STATES FRESH WATER TANK READS 1/4 WHEN TANK WAS FULL
needs-review • confidence 0.00
cause
Customer complaint read out for the fresh tank is not correct
needs-review • confidence 0.00
cause
Customer complaint read out for the fresh tank is not correct
needs-review • confidence 0.00
correction
Filled the fresh tank completely full Read out on the monitor panel showed full *59318* See photo Drained fresh tank
needs-review • confidence 0.14
correction
Filled the fresh tank completely full Read out on the monitor panel showed full *59318* See photo Drained fresh tank
needs-review • confidence 0.13
Evidence Thread
Stephanie Kendziorski
processor • Feb 2, 2026, 11:08 AM
Submitted PA J01503075
Stephanie Kendziorski
processor • Feb 2, 2026, 1:05 PM
@Brian P Jobs 1 & 2 were combined, authorized for .4 to replace both fender skirts
Job 3 approved .75
Job 6 approved .5
Job 4 - denied, noise is not warrantable. I am going to email them and see if they will reconsider since it was caused by the screws not being properly tightened.
Job 5 - denied - similar work already claimed on J01485954-002. Per Jayco, labor code can only be claimed once per unit. On claim J01485954-002, 1.0 hour was allowed and between the two work orders 72442 and 72748, only .4 was needed.
Stephanie Kendziorski
processor • Feb 3, 2026, 1:32 PM
@Brian P Job 4 is now approved, 1.5 hours.
Stephanie Kendziorski
processor • Feb 4, 2026, 9:41 AM
Submitted for payment
Stephanie Kendziorski
processor • Feb 10, 2026, 9:48 AM
Claim J01503075 paid $706.35 check 457045
Claim Files
Paid claim.pdf
pdf • Feb 10, 2026, 9:47 AM • 12,581 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/February 2026/Open Range/72748/Paid claim.pdf
72748F.pdf
main-pdf • Feb 3, 2026, 5:44 PM • 331,986 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/February 2026/Open Range/72748/72748F.pdf
72748.pdf
main-pdf • Jan 31, 2026, 10:40 AM • 333,738 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/February 2026/Open Range/72748/72748.pdf