Claim Detail

dealer_or_external • Jan 29, 2026, 1:04 PM

@Stephanie K This is one that apparently was not uploaded. I do not know what times have been approved but I know we have parts on order.

processor • Jan 29, 2026, 4:08 PM

Job 1 approved 1.0 to repair Job 3 approved .1 to replace p/n 0339304/0339305 Job 4 approved .5 to replace p/n 2078088 Job 2 is in the system but is not approved. Is .5 enough to do this? That is the amount of time currently on it, but has not yet been submitted for PA. Job 5 is not in the system at all, how much time is needed for that and I will get a PA in.

processor • Feb 5, 2026, 9:57 AM

Job 1 approved 1.0 to repair Job 3 approved .1 to replace p/n 0339304/0339305 Job 4 approved .5 to replace p/n 2078088 Job 2 is in the system but is not approved. Is .5 enough to do this? That is the amount of time currently on it, but has not yet been submitted for PA.

processor • Feb 5, 2026, 9:58 AM

Job 1 approved 1.0 to repair Job 3 approved .1 to replace p/n 0339304/0339305 Job 4 approved .5 to replace p/n 2078088 Job 2 is in the system but is not approved. Is .5 enough to do this? That is the amount of time currently on it, but has not yet been submitted for PA. Job 5 was submitted for payment with .3 of labor back in November.

dealer_or_external • Feb 5, 2026, 2:11 PM

@Stephanie K If at all possible, 1.0 would be better for Job 2, since it's also a large piece

processor • Feb 5, 2026, 2:33 PM

I'll see if I can get it increased.

processor • Feb 5, 2026, 2:37 PM

What happened with this one is both of the lines were combined in the system, on one claim. Then there was an additional claim in there too. I didn't realize both of the flooring issues were on the same line in the system, so that's why I emailed to see if we could get it increased instead of submitting a new PA. The FRC would have been the same, and Jayco doesn't like when the same code is used for multiple repairs on the same work order. I've asked them to increase to 2.0 hours, 1.0 hour for each area.

processor • Feb 5, 2026, 5:20 PM

Updated labor to 2.0 hours for lines 1 & 2. Pending review by Jayco.

processor • Feb 6, 2026, 10:03 AM

@Jeannette B Jobs 1 & 2 are combined on the PA in Jayco's portal, and are approved for 2.0 hours, 1.0 hour for each section.

processor • Feb 18, 2026, 9:48 AM

Job 5 paid on claim J01467510-004 $53.70 check 457936 2/16/2026

dealer_or_external • Mar 4, 2026, 3:51 PM

@Jeannette B Please adjust job# 5 to match the claim, transfer, close & claim so that I may apply payment. Please let me know when that is done. @Jeff M

processor • Mar 12, 2026, 9:50 AM

Submitted for payment

processor • Mar 17, 2026, 11:27 AM

@Jeannette B Actuator on line 4 needs to be returned. Copy of claim attached to include in return packaging.

processor • Mar 18, 2026, 10:31 AM

@Jeannette B Hey! When we talked yesterday you had mentioned this was being shipped out. Did it get sent? If so, just want to move it back to the claims submitted folder.

processor • Mar 26, 2026, 9:45 AM

Paid $967.35 check 462596 3/23/2026