Claim explorer / evidence thread
Claim 72596
MYRV 12024 • Stephanie • Paid • open-range
risk 0.00
deadline Overdue / escalation ready
images 0
matched 2
review 12
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
118d elapsed • 0d remaining
Analyzed
Completed stage
118d elapsed • 0d remaining
Awaiting OEM
Completed stage
118d elapsed • 0d remaining
Auto-Approved
Completed stage
118d elapsed • 0d remaining
Payment Due
Completed stage
118d elapsed • 0d remaining
Escalation Eligible
Completed stage
118d elapsed • 0d remaining
Resolved
Overdue / escalation ready
118d elapsed • 0d remaining • Overdue
AI Claim Analysis
Estimated Recovery Amount
$1,250.00
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
2
OEM Response Deadline Exceeded • Payment Deadline Exceeded
Missing Items
12
No active evidence gaps are listed.
Deadline Status
Overdue / escalation ready
118 days open in the visible workflow.
Recommended Action
Escalate to State
This is the fastest next move from the current workflow stage.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
26
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Condensed packet watch
Close to a bulky packet. Trim, paginate, and preflight before escalation.
Chronology
Ready to order
Visible span: May 7, 2026, 5:05 AM to Jun 25, 2026, 2:54 AM.
Indexed evidence
7 docs / 24 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
118 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/March 2026/Open Range/72596/Paid claim - remaining lines.pdf
Timeline
First seen May 7, 2026, 5:05 AM • last seen Jun 25, 2026, 2:54 AM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
15 indexed side comments on this claim.
Latest visible thread signal
Mar 26, 2026, 9:45 AM • processor • Paid $967.35 check 462596 3/23/2026
Role mix
Dealer 0 • OEM 0 • Processor 12
Decision cues
Denial signals 0 • info / missing-doc asks 4 • approval signals 14
Best move
Work missing-doc or reply asks first from the thread.
Quick Actions
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Open focused evidence thread
Jump straight into Dropbox side comments, notes, and support documents.
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See the quick-rule cards first, then open the legal basis only if needed.
Images
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Claim Lines
complaint
CUSTOMER STATES FLOORING TO THE LEFT OF FRONT ENTRY DOOR IS BUBBLED
needs-review • confidence 0.28
cause
Floorbis bubbling near entry door.see pictures TIDWELL, DONALD RAY Customer #: 42735
needs-review • confidence 0.21
correction
Lino will have to be peeled back to lay down adhesive and roll bubbles out.
needs-review • confidence 0.21
complaint
CUSTOMER STATES FLOORING BY THE LADDER TO THE BUNK IS BUBBLING
needs-review • confidence 0.28
cause
Floor is bubbling near bunk ladder.see pictures *42735* Bubbling floor by bunk beds ladder
needs-review • confidence 0.20
correction
Lino will have to be peeled back to lay adhesive down and roll bubbles out. Completely cleaned the floor , located the bubble Found spot that would not be noticeable Injected dicor adhesive under the linoleum Used a large roller and spread the glue around the area of the bubbling Ensured the injection hole was closed Used plywood and weight to hold the flooring in place will allow it to set over night Work completed
needs-review • confidence 0.31
complaint
CUSTOMER STATES PANTRY HAS COME OFF THE TRACKS
needs-review • confidence 0.25
cause
Pantry door rail ball bearing strip has fallen out of track needs to be replaced. Drawer guide broke and fell apart Page 1 of 4 © 2026 Integrated Dealer Systems *72596*
partial-match • confidence 0.45
correction
Remove and replace door rail. Waiting on part. Promised Date: 13 MAR 26 W/O: 72596 Removed the drawer Unscrewed the top drawer from the top on the drawer and installed new rail Removed top inside rail and installed new rail Unscrewed bottom rail from the drawer and installed new rail Unscrewed inside rail and installed new rail Checked drawer operation Found the the drawer was closing correctly with the top closed against the magnet there was a 1/2 inch gap at the bottom Removed drawer adjust the top rail from the support trim up to a level position Added a shim to the back of the bottom rail Checked the drawer operation the drawer now closes evenly top and bottom Work completed
matched • confidence 0.71
complaint
CUSTOMER STATES MASTER BED IS NOT FOLDING WHEN PULLING SLIDE IN
partial-match • confidence 0.48
cause
Bed will extend but no retract due to gear box is damaged. Bed power arm not raising bed up TIDWELL, DONALD RAY Customer #: 42735
partial-match • confidence 0.36
correction
Remove and replace retacting arm and gesr box. Part on order. Removed mattress Removed 10 screws from plywood and removed plywood Pulled the cotter pins and released the arm Disconnected the power and took the arm out Put new arm in place and attached it at the head of the bed, connected the power , extended it to meet the foot of the bed and attached Tested the movement with the plywood or mattress Worked correctly Installed the plywood with the 10 screws Put the mattress back in place *42735* Tested the movement again worked correctly Work completed
partial-match • confidence 0.44
complaint
Transferred to RV*72596-1 on 04 MAR 26 Estimate amount was 0.00 CUSTOMER STATED MAIN AWNING HINGE BOLT SNAGGED A WIRE AND PULLED WIRES LOOSE **CUSTOMER STATES THE WHITE PLASTIC WIRE COVER IS ON THE KITCHEN COUNTER NEAR THE SINK** Page 2 of 4 © 2026 Integrated Dealer Systems *72596* Promised Date: 13 MAR 26 W/O: 72596
partial-match • confidence 0.59
cause
Awning wire was pulled out by arm bolt causing wire cover to come off.
partial-match • confidence 0.49
correction
Inspected wires for damage and reinstalled wire cover with a small bead of clear silicone to hold in place.
partial-match • confidence 0.43
complaint
CUSTOMER STATES SLIDE ON DRIVERS SIDE LOOKS TO HAVE SEAL COMING OUT *72596*
matched • confidence 0.71
cause
Inspected seals on all slideouts.
needs-review • confidence 0.24
correction
All seals are in great conditions.
needs-review • confidence 0.24
complaint
CUSTOMER STATES HOOK UP FOR THE ICE MAKER BLEW - CUST. CONNECTED BUT WOULD LIKE IT CHECKED
needs-review • confidence 0.17
cause
Inspected water line around and instide frig. Ice maker line leak recheck
needs-review • confidence 0.17
correction
Water line is secured wirh tape from customer. TIDWELL, DONALD RAY Customer #: 42735 Inspected the water as goes under the cabinet and under the sink everything appears to be correct Can not inspect behind the refrigerator without pulling the fridge Work complete Checked the connection behind the refrigerator from the outside and it is tight and appears to be correct
needs-review • confidence 0.28
complaint
Transferred to RV*72596-2 on 11 MAR 26 *42735* Estimate amount was 0.00 CUSTOMER STATES FRONT PASS. JACK HAS PAINT OR SOME KIND OF OVERSPRAY ON IT & WILL NOT GO DOWN WITH OUT HELP
partial-match • confidence 0.40
cause
Cycled jack several times without any problems.Checked all wire connections. Jack operation and paint over spray
partial-match • confidence 0.43
correction
Do not duplicate problem. Ran the jack up and down and auto level jacks worked correctly Cleaned as much of the paint over spray as possible Work completed Found on the manual part of the jack leg passenger side there was a heavy coat of paint over spray Cleaned the paint over spray off lubricated the leg and moved it up and down numerous times works much easier
partial-match • confidence 0.43
Evidence Thread
Jeannette Britton
dealer_or_external • Jan 29, 2026, 1:04 PM
@Stephanie K This is one that apparently was not uploaded. I do not know what times have been approved but I know we have parts on order.
Stephanie Kendziorski
processor • Jan 29, 2026, 4:08 PM
Job 1 approved 1.0 to repair
Job 3 approved .1 to replace p/n 0339304/0339305
Job 4 approved .5 to replace p/n 2078088
Job 2 is in the system but is not approved. Is .5 enough to do this? That is the amount of time currently on it, but has not yet been submitted for PA.
Job 5 is not in the system at all, how much time is needed for that and I will get a PA in.
Stephanie Kendziorski
processor • Feb 5, 2026, 9:57 AM
Job 1 approved 1.0 to repair
Job 3 approved .1 to replace p/n 0339304/0339305
Job 4 approved .5 to replace p/n 2078088
Job 2 is in the system but is not approved. Is .5 enough to do this? That is the amount of time currently on it, but has not yet been submitted for PA.
Stephanie Kendziorski
processor • Feb 5, 2026, 9:58 AM
Job 1 approved 1.0 to repair
Job 3 approved .1 to replace p/n 0339304/0339305
Job 4 approved .5 to replace p/n 2078088
Job 2 is in the system but is not approved. Is .5 enough to do this? That is the amount of time currently on it, but has not yet been submitted for PA.
Job 5 was submitted for payment with .3 of labor back in November.
Jeannette Britton
dealer_or_external • Feb 5, 2026, 2:11 PM
@Stephanie K If at all possible, 1.0 would be better for Job 2, since it's also a large piece
Stephanie Kendziorski
processor • Feb 5, 2026, 2:33 PM
I'll see if I can get it increased.
Stephanie Kendziorski
processor • Feb 5, 2026, 2:37 PM
What happened with this one is both of the lines were combined in the system, on one claim. Then there was an additional claim in there too. I didn't realize both of the flooring issues were on the same line in the system, so that's why I emailed to see if we could get it increased instead of submitting a new PA. The FRC would have been the same, and Jayco doesn't like when the same code is used for multiple repairs on the same work order. I've asked them to increase to 2.0 hours, 1.0 hour for each area.
Stephanie Kendziorski
processor • Feb 5, 2026, 5:20 PM
Updated labor to 2.0 hours for lines 1 & 2. Pending review by Jayco.
Stephanie Kendziorski
processor • Feb 6, 2026, 10:03 AM
@Jeannette B Jobs 1 & 2 are combined on the PA in Jayco's portal, and are approved for 2.0 hours, 1.0 hour for each section.
Stephanie Kendziorski
processor • Feb 18, 2026, 9:48 AM
Job 5 paid on claim J01467510-004 $53.70 check 457936 2/16/2026
Sarah Caffrey
dealer_or_external • Mar 4, 2026, 3:51 PM
@Jeannette B Please adjust job# 5 to match the claim, transfer, close & claim so that I may apply payment. Please let me know when that is done.
@Jeff M
Stephanie Kendziorski
processor • Mar 12, 2026, 9:50 AM
Submitted for payment
Stephanie Kendziorski
processor • Mar 17, 2026, 11:27 AM
@Jeannette B Actuator on line 4 needs to be returned. Copy of claim attached to include in return packaging.
Stephanie Kendziorski
processor • Mar 18, 2026, 10:31 AM
@Jeannette B Hey! When we talked yesterday you had mentioned this was being shipped out. Did it get sent? If so, just want to move it back to the claims submitted folder.
Stephanie Kendziorski
processor • Mar 26, 2026, 9:45 AM
Paid $967.35 check 462596 3/23/2026
Claim Files
Paid claim - remaining lines.pdf
pdf • Mar 26, 2026, 9:43 AM • 9,906 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/March 2026/Open Range/72596/Paid claim - remaining lines.pdf
Part return required.pdf
pdf • Mar 17, 2026, 11:29 AM • 195,141 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/March 2026/Open Range/72596/Part return required.pdf
Claim for part return.pdf
pdf • Mar 17, 2026, 11:28 AM • 9,931 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/March 2026/Open Range/72596/Claim for part return.pdf
72596F.pdf
main-pdf • Mar 11, 2026, 2:37 PM • 334,640 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/March 2026/Open Range/72596/72596F.pdf
Paid claim - job 5.pdf
pdf • Feb 18, 2026, 9:49 AM • 3,707 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/March 2026/Open Range/72596/Paid claim - job 5.pdf
72596.pdf
main-pdf • Jan 29, 2026, 1:02 PM • 330,289 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/March 2026/Open Range/72596/72596.pdf
CLAIM J01467510.pdf
pdf • Jan 29, 2026, 1:02 PM • 13,723 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/March 2026/Open Range/72596/CLAIM J01467510.pdf