Claim explorer / evidence thread
Claim 72205
MYRV 12024 • Stephanie • Paid • rpod
risk 0.00
deadline Overdue / escalation ready
images 0
matched 0
review 24
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
178d elapsed • 0d remaining
Analyzed
Completed stage
178d elapsed • 0d remaining
Awaiting OEM
Completed stage
178d elapsed • 0d remaining
Auto-Approved
Completed stage
178d elapsed • 0d remaining
Payment Due
Completed stage
178d elapsed • 0d remaining
Escalation Eligible
Completed stage
178d elapsed • 0d remaining
Resolved
Overdue / escalation ready
178d elapsed • 0d remaining • Overdue
AI Claim Analysis
Estimated Recovery Amount
Pending payment match
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
2
OEM Response Deadline Exceeded • Payment Deadline Exceeded
Missing Items
24
No active evidence gaps are listed.
Deadline Status
Overdue / escalation ready
178 days open in the visible workflow.
Recommended Action
Escalate to State
This is the fastest next move from the current workflow stage.
Dossier completeness
Dossier has not been generated yet. Evidence presence is not treated as complete.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
26
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Condensed packet watch
Close to a bulky packet. Trim, paginate, and preflight before escalation.
Chronology
Ready to order
Visible span: May 7, 2026, 5:05 AM to Jun 20, 2026, 1:12 AM.
Indexed evidence
6 docs / 24 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
178 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/May 2026/Rpod/72205-1/72205/Authorization.pdf
Timeline
First seen May 7, 2026, 5:05 AM • last seen Jun 20, 2026, 1:12 AM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
18 indexed side comments on this claim.
Latest visible thread signal
Apr 8, 2026, 10:45 AM • dealer_or_external • Yes, they have a drop off reservation on Saturday the 18th
Role mix
Dealer 0 • OEM 0 • Processor 11
Decision cues
Denial signals 1 • info / missing-doc asks 4 • approval signals 7
Best move
Work missing-doc or reply asks first from the thread.
Quick Actions
Back to search results
Run the same search again.
Open focused evidence thread
Jump straight into Dropbox side comments, notes, and support documents.
Open claim explorer
Return to the main recovery queue view.
Open evidence room
See the quick-rule cards first, then open the legal basis only if needed.
Images
document-photo
RV tankless water heater interior/access panel label shown. Visible components include warning/instruction data plate, Intertek/ETL certification mark, surrounding heater compartment, wiring/connectors at right, and mounting/door frame area. No clear physical damage or failed part is visible in this photo; label appears wrinkled/dirty but intact.
Readable label text indicates direct-vent tankless water heater for manufactured home/RV potable water heating, CSA/ANSI/NFPA installation references,
Human interpretation • confidence 0.00
document-photo
No human-level description yet.
document-photo
Close-up of RV interior sidewall/window area. Visible components include a light textured wall panel on the left, a black vertical trim/channel in the center, and a gray woven mesh/fabric screen or shade on the right.
Observed issue: the black vertical trim/channel appears slightly bowed or separated, creating an uneven gap along the wall edge. Small loose/frayed fibers are visible near the trim/screen edge. No labels, document text, or screenshot content visible.
Likely repair context: adjust
Human interpretation • confidence 0.00
document-photo
No human-level description yet.
document-photo
Close-up of an RV interior wall/trim area. A dark textured vertical panel sits beside a light-colored wall surface. The black vertical edge/trim between them appears separated or loose, with a visible gap and slight deformation/bowing near the middle/lower section. No labels, documents, or readable text are visible.
Likely repair context: resecure/replace interior trim or panel edging where it has pulled away from the adjacent wall. Claim linkage: supports Job/claim line 7 for interior trim/pan
Human interpretation • confidence 0.00
document-photo
No human-level description yet.
document-photo
Photo shows the data/operating-instruction label on a Girard Products tankless water heater.
- **Component/part:** Girard Products LLC tankless water heater, **Model GSWH-2**, mounted behind/inside a black access panel/door.
- **Visible condition/damage:** No clear physical damage visible in this image. Label has light dirt/speckling/scuffs; black surrounding panel shows minor grime/wear.
- **Readable label text/specs:**
- “Tankless Water Heater - Model GSWH-2”
- Fuel: **Propane (LP Gas
Human interpretation • confidence 0.00
document-photo
No human-level description yet.
document-photo
Close-up of a black textured RV interior shade/screen fabric with a lower black rail/trim visible. The fabric shows subtle scuffing/crease-like vertical lines and minor surface blemishes near the lower center area; no clear tear, hole, or broken hardware is visible. Adjacent light-colored wall/window surround is partially visible. No labels, document text, or screenshot content present.
Likely claim-line linkage: supports a warranty item for damaged/defective interior window shade/screen fabric
Human interpretation • confidence 0.00
document-photo
No human-level description yet.
document-photo
Close-up of gray woven fabric/upholstery or wall-panel material inside RV. No obvious tear, hole, seam failure, hardware, or component damage is clearly visible; image mainly shows texture with possible uneven shading/flattening but not definitive. No labels, documents, or readable text present. Likely supports a claim line related to interior fabric/upholstery/panel inspection or repair for WO/case 72205 job 8, but the exact defect/repair cannot be confirmed from this photo alone.
Human interpretation • confidence 0.00
document-photo
No human-level description yet.
document-photo
Image shows the data/instruction label on a black RV appliance panel for a Girard tankless gas water heater.
- **Component/part:** Girard Products LLC chauffe-eau instantané à gaz / tankless gas water heater, **Model GSWH-2**.
- **Visible condition/damage:** No clear physical damage to the appliance is visible. Label has minor wrinkles/scuffs; black surrounding panel has light dust/smudges.
- **Readable label details:** “Girard Products, LLC, 1361 Calle Avanzado, San Clemente, CA 92673, 866-559
Human interpretation • confidence 0.00
document-photo
No human-level description yet.
document-photo
Rear/curb-side exterior view of a Forest River r•pod Hood River Edition travel trailer on dealer lot.
- Visible components: rear wall, curb-side wall, roof A/C unit, awning, entry door/steps, rear window, side window, exterior utility/water heater-style access panel, rear lights, license plate, rear cargo tray with tote.
- Labels/text: “FOREST RIVER,” “r•pod,” “Hood River Edition,” partial side “r•pod”; license plate visible but not fully reliable.
- Visible damage: No clear damage apparent in
Human interpretation • confidence 0.00
document-photo
No human-level description yet.
document-photo
RV underside showing waste/sewer plumbing assembly at holding tank area.
- **Visible components:** Black waste-water holding tank area, sewer outlet connection, drain pipe/elbow, gate-valve/termination assembly, cap hanging/open, nearby low-point/drain valve.
- **Labels visible:** “WASTE WATER HOLDING TANK” and “SEWER OUTLET CONNECTION.”
- **Observed condition/damage:** Wet puddle directly beneath sewer outlet/termination area suggests leakage or recent discharge from the sewer connection/valve
Human interpretation • confidence 0.00
document-photo
No human-level description yet.
document-photo
Exterior photo of a Forest River r•pod travel trailer, front/curb-side view.
- Visible parts/components: front windshield/window, front cap, side wall, side windows, exterior storage/service doors, wheel/fender area, tongue/A-frame with propane/battery cover, trim/seal rails and decals.
- Labels/branding visible: “FOREST RIVER” on front window, “r•pod” logos/decals on front and side, FR emblem.
- Damage observed: No obvious impact damage, cracks, missing parts, or active repair area visible in
Human interpretation • confidence 0.00
document-photo
No human-level description yet.
document-photo
Underbody photo of RV waste/sewer termination assembly.
- **Visible components:** 3" sewer outlet/bayonet termination, black dump valve body with white pull T-handle, hanging black cap tethered by white cord, frame/underbelly area and mounting bracket/strap.
- **Visible condition/damage:** Outlet is uncapped/open with cap hanging nearby. Assembly appears dirty/wet with road grime; possible residue inside lower lip of outlet. No obvious crack or complete break is clearly visible, but the termina
Human interpretation • confidence 0.00
document-photo
No human-level description yet.
document-photo
Close-up of a dark gray/black woven fabric or upholstery panel, likely RV interior material. A small bright pinpoint is visible near the center-right, consistent with a tiny puncture/pin hole or light showing through the material; no larger tear, staining, or missing component is clearly visible. A shadow/edge appears at lower right, likely from camera/hand or nearby object.
No labels, part numbers, documents, or readable text are present in the image.
Repair context: evidence photo for a mino
Human interpretation • confidence 0.00
document-photo
No human-level description yet.
Claim Lines
complaint
Customer states install bbq rail on door side
needs-review • confidence 0.06
complaint
Customer states install bbq rail on door side
needs-review • confidence 0.06
complaint
Customer states install bbq rail on door side
needs-review • confidence 0.06
cause
REFERENCE WORKORDER: 71911 GARCIA, STACY JOE Customer #: 60041
needs-review • confidence 0.00
cause
REFERENCE WORKORDER: 71911 GARCIA, STACY JOE Customer #: 60041
needs-review • confidence 0.00
cause
REFERENCE WORKORDER: 71911 GARCIA, STACY JOE Customer #: 60041
needs-review • confidence 0.00
correction
Installed grill bracket
needs-review • confidence 0.03
correction
Installed grill bracket
needs-review • confidence 0.03
correction
Installed grill bracket
needs-review • confidence 0.03
complaint
Transferred to RV*72481 on 10 OCT 25 Estimate amount was 0.00 INSTALL BBQ GRILL TRACK CORRECTION: Had to cut from 10 stick. Installed track Labor Job # Description Total 1-1 INSTALL TRACK N/C Other Services Code Description Qty Price Total FRT SHIPPING & HANDLING 0.00 N/C N/C CHARGES Subtotal for Job #1-1: 0.00 Job #2 - Internal COMPLAINT: CUSTOMER STATES WATER HEATER SHOWS INTERMITTENT ERROR CODE..E02 CORRECTION: Could not verify customers concern Page 1 of 4 © 2025 Integrated Dealer Systems *72205* Promised Date: 31 JUL 25 W/O: 72205 Labor Job # Description Total 2 WATER HEATER DIAGNOSTIC TIME N/C Subtotal for Job #2: 0.00 Job #3 - Warranty COMPLAINT: CUSTOMER STATES BLACK VALVE NOT FULLY SHUTTING..WASTE SEEPS OUT PAST VALVE
needs-review • confidence 0.12
cause
Component failure
needs-review • confidence 0.06
correction
Verified customer concern. Found both gray and black tank vals leaking. Recommend replacement with same brand . Bristol. *72205*
needs-review • confidence 0.06
complaint
CUSTOMER STATES BOOTH END BY ENTRY DOOR LOOSE AND WOOD DELAMINATING
needs-review • confidence 0.09
cause
Adhesive failure/incorrect installation
needs-review • confidence 0.03
correction
Secured board to frame, but top delaminating piece has to be ordered. delaminating piece is 30 inches long by 2 inches wide by 5/8 inches thick.
needs-review • confidence 0.06
complaint
CUSTOMER STATES BLIND IN BATHROOM FRAYED ON EDGE
needs-review • confidence 0.06
cause
Component failure
needs-review • confidence 0.06
correction
Recommend replacing shade fabric measures 30 inches long by 12 and three-quarter inches wide Page 2 of 4 © 2025 Integrated Dealer Systems *72205* Promised Date: 31 JUL 25 W/O: 72205
needs-review • confidence 0.06
complaint
CUSTOMER STATES PIN HOLE IN BLIND BY SOFA ON DRIVERS SIDE
needs-review • confidence 0.06
cause
Pinhole and fabric
needs-review • confidence 0.03
correction
Recommend replacement of shade measures 31 1/4 inches wide by 24 inches long
needs-review • confidence 0.06
complaint
CUSTOMER STATES ENTRY DOOR DIFFICULT TO LOCK AND POPS OPEN
needs-review • confidence 0.06
cause
Incorrect installation
needs-review • confidence 0.03
correction
Verified customer concern. Screws on striker plate making contact with screen door and entry door. Moived struker plate and adjusted screws by tapping lightly on head allowing enough clearance to operate correctly
needs-review • confidence 0.17
Evidence Thread
Sarah Caffrey
dealer_or_external • Dec 15, 2025, 6:43 PM
@Stephanie K @Brian P WO missing pics & CCCs. Emailed service 10/02/25 requesting
Brian Parrott
dealer_or_external • Dec 16, 2025, 11:25 AM
Updated workorder and saved update
Stephanie Kendziorski
processor • Dec 18, 2025, 4:57 PM
@Brian P Job 1 - Can you provide some better notes with line 1. Was it missing, damaged? Are the notes on work order 71911?
Stephanie Kendziorski
processor • Dec 18, 2025, 4:57 PM
@Brian P Job 1 - Can you provide some better notes with line 1. Was it missing, damaged? Are the notes on work order 71911? @Sarah C @Jeff M
Brian Parrott
dealer_or_external • Dec 18, 2025, 5:00 PM
This was an internal job and is not warranty.
Stephanie Kendziorski
processor • Dec 18, 2025, 5:01 PM
Ok! I will leave it off the PA. Thank you!
Stephanie Kendziorski
processor • Dec 18, 2025, 5:15 PM
Submitted PA 2532135
Stephanie Kendziorski
processor • Dec 19, 2025, 10:50 AM
@Brian P
Job 3 approved .3
Job 5 - denied - I have an email over to see if I can get you time at least for the part replacement. The panels had already been secured once with claim 2331393.
Job 7 approved .2
Job 8 approved .2
Job 9 approved .2
Brian Parrott
dealer_or_external • Dec 19, 2025, 4:45 PM
Should be able to hopefully get the top stile covered
Stephanie Kendziorski
processor • Dec 26, 2025, 2:08 PM
I have not heard anything back yet. I emailed again to see about the top stile.
Jeff Myers
dealer_or_external • Jan 2, 2026, 1:00 PM
@Brian P @Rhianna S @Kimberly M are we needing to order parts?
Stephanie Kendziorski
processor • Jan 2, 2026, 1:24 PM
I have emailed again about this top stile. I don't know if the person has been off for the holidays, but I've emailed 3 times and have not heard anything.
Stephanie Kendziorski
processor • Jan 2, 2026, 1:25 PM
Just a note here - the top stile has not yet been approved on line 5, so if you do order parts, that one is not yet approved. I've reached out to FR about that line 3 times now, but with the holidays, I am thinking that person may have been off. I emailed them again about it today.
Stephanie Kendziorski
processor • Jan 5, 2026, 9:20 AM
@Brian P Job 5 approved for .5 to replace top stile on booth
Stephanie Kendziorski
processor • Mar 11, 2026, 9:34 AM
@Brian P Just checking in on this one. It is quite old, from August of last year. We got approval for it back in January, so just wondering if anything has been completed on this one yet?
Brian Parrott
dealer_or_external • Mar 11, 2026, 9:39 AM
This workorder was closed, a new workorder was opened 72205-1 We are trying to get the customer in to perform the repairs.
Stephanie Kendziorski
processor • Apr 8, 2026, 10:41 AM
Just checking in on this one, any luck getting in touch with the customer?
Brian Parrott
dealer_or_external • Apr 8, 2026, 10:45 AM
Yes, they have a drop off reservation on Saturday the 18th
Claim Files
Authorization.pdf
approval-artifact • Jan 5, 2026, 9:21 AM • 26,754 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/May 2026/Rpod/72205-1/72205/Authorization.pdf
Authorization.pdf
approval-artifact • Jan 5, 2026, 9:21 AM • 26,754 bytes
/home/openclaw/nas/Dropbox/#recycle/MYRV 12024/7- Claims in Process/7.1- Claims Submitted- iCS/Rpod/72205-1/72205/Authorization.pdf
72205 UPDATED.pdf
updated-packet • Dec 16, 2025, 11:23 AM • 330,697 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/May 2026/Rpod/72205-1/72205/72205 UPDATED.pdf
72205 UPDATED.pdf
updated-packet • Dec 16, 2025, 11:23 AM • 330,697 bytes
/home/openclaw/nas/Dropbox/#recycle/MYRV 12024/7- Claims in Process/7.1- Claims Submitted- iCS/Rpod/72205-1/72205/72205 UPDATED.pdf
72205.pdf
main-pdf • Dec 15, 2025, 6:42 PM • 330,935 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/May 2026/Rpod/72205-1/72205/72205.pdf
72205.pdf
main-pdf • Dec 15, 2025, 6:42 PM • 330,935 bytes
/home/openclaw/nas/Dropbox/#recycle/MYRV 12024/7- Claims in Process/7.1- Claims Submitted- iCS/Rpod/72205-1/72205/72205.pdf