Claim explorer / evidence thread
Claim 72205
MYRV 12024 • Stephanie • Paid • rpod
risk 0.00
deadline Overdue / escalation ready
images 0
matched 0
review 18
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
118d elapsed • 0d remaining
Analyzed
Completed stage
118d elapsed • 0d remaining
Awaiting OEM
Completed stage
118d elapsed • 0d remaining
Auto-Approved
Completed stage
118d elapsed • 0d remaining
Payment Due
Completed stage
118d elapsed • 0d remaining
Escalation Eligible
Completed stage
118d elapsed • 0d remaining
Resolved
Overdue / escalation ready
118d elapsed • 0d remaining • Overdue
AI Claim Analysis
Estimated Recovery Amount
Pending payment match
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
2
OEM Response Deadline Exceeded • Payment Deadline Exceeded
Missing Items
18
No active evidence gaps are listed.
Deadline Status
Overdue / escalation ready
118 days open in the visible workflow.
Recommended Action
Escalate to State
This is the fastest next move from the current workflow stage.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
26
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Condensed packet watch
Close to a bulky packet. Trim, paginate, and preflight before escalation.
Chronology
Ready to order
Visible span: May 7, 2026, 5:05 AM to Jun 20, 2026, 1:12 AM.
Indexed evidence
6 docs / 24 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
118 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/May 2026/Rpod/72205-1/72205/Authorization.pdf
Timeline
First seen May 7, 2026, 5:05 AM • last seen Jun 20, 2026, 1:12 AM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
18 indexed side comments on this claim.
Latest visible thread signal
Apr 8, 2026, 10:45 AM • dealer_or_external • Yes, they have a drop off reservation on Saturday the 18th
Role mix
Dealer 0 • OEM 0 • Processor 11
Decision cues
Denial signals 1 • info / missing-doc asks 4 • approval signals 7
Best move
Work missing-doc or reply asks first from the thread.
Quick Actions
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Open focused evidence thread
Jump straight into Dropbox side comments, notes, and support documents.
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Return to the main recovery queue view.
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See the quick-rule cards first, then open the legal basis only if needed.
Images
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Claim Lines
complaint
Customer states install bbq rail on door side
needs-review • confidence 0.06
cause
REFERENCE WORKORDER: 71911 GARCIA, STACY JOE Customer #: 60041
needs-review • confidence 0.00
correction
Installed grill bracket
needs-review • confidence 0.03
complaint
Transferred to RV*72481 on 10 OCT 25 Estimate amount was 0.00 INSTALL BBQ GRILL TRACK CORRECTION: Had to cut from 10 stick. Installed track Labor Job # Description Total 1-1 INSTALL TRACK N/C Other Services Code Description Qty Price Total FRT SHIPPING & HANDLING 0.00 N/C N/C CHARGES Subtotal for Job #1-1: 0.00 Job #2 - Internal COMPLAINT: CUSTOMER STATES WATER HEATER SHOWS INTERMITTENT ERROR CODE..E02 CORRECTION: Could not verify customers concern Page 1 of 4 © 2025 Integrated Dealer Systems *72205* Promised Date: 31 JUL 25 W/O: 72205 Labor Job # Description Total 2 WATER HEATER DIAGNOSTIC TIME N/C Subtotal for Job #2: 0.00 Job #3 - Warranty COMPLAINT: CUSTOMER STATES BLACK VALVE NOT FULLY SHUTTING..WASTE SEEPS OUT PAST VALVE
needs-review • confidence 0.34
cause
Component failure
needs-review • confidence 0.20
correction
Verified customer concern. Found both gray and black tank vals leaking. Recommend replacement with same brand . Bristol. *72205*
needs-review • confidence 0.23
complaint
CUSTOMER STATES BOOTH END BY ENTRY DOOR LOOSE AND WOOD DELAMINATING
needs-review • confidence 0.20
cause
Adhesive failure/incorrect installation
needs-review • confidence 0.17
correction
Secured board to frame, but top delaminating piece has to be ordered. delaminating piece is 30 inches long by 2 inches wide by 5/8 inches thick.
needs-review • confidence 0.20
complaint
CUSTOMER STATES BLIND IN BATHROOM FRAYED ON EDGE
needs-review • confidence 0.06
cause
Component failure
needs-review • confidence 0.06
correction
Recommend replacing shade fabric measures 30 inches long by 12 and three-quarter inches wide Page 2 of 4 © 2025 Integrated Dealer Systems *72205* Promised Date: 31 JUL 25 W/O: 72205
needs-review • confidence 0.12
complaint
CUSTOMER STATES PIN HOLE IN BLIND BY SOFA ON DRIVERS SIDE
needs-review • confidence 0.20
cause
Pinhole and fabric
needs-review • confidence 0.17
correction
Recommend replacement of shade measures 31 1/4 inches wide by 24 inches long
needs-review • confidence 0.17
complaint
CUSTOMER STATES ENTRY DOOR DIFFICULT TO LOCK AND POPS OPEN
needs-review • confidence 0.06
cause
Incorrect installation
needs-review • confidence 0.03
correction
Verified customer concern. Screws on striker plate making contact with screen door and entry door. Moived struker plate and adjusted screws by tapping lightly on head allowing enough clearance to operate correctly
needs-review • confidence 0.17
Evidence Thread
Sarah Caffrey
dealer_or_external • Dec 15, 2025, 6:43 PM
@Stephanie K @Brian P WO missing pics & CCCs. Emailed service 10/02/25 requesting
Brian Parrott
dealer_or_external • Dec 16, 2025, 11:25 AM
Updated workorder and saved update
Stephanie Kendziorski
processor • Dec 18, 2025, 4:57 PM
@Brian P Job 1 - Can you provide some better notes with line 1. Was it missing, damaged? Are the notes on work order 71911?
Stephanie Kendziorski
processor • Dec 18, 2025, 4:57 PM
@Brian P Job 1 - Can you provide some better notes with line 1. Was it missing, damaged? Are the notes on work order 71911? @Sarah C @Jeff M
Brian Parrott
dealer_or_external • Dec 18, 2025, 5:00 PM
This was an internal job and is not warranty.
Stephanie Kendziorski
processor • Dec 18, 2025, 5:01 PM
Ok! I will leave it off the PA. Thank you!
Stephanie Kendziorski
processor • Dec 18, 2025, 5:15 PM
Submitted PA 2532135
Stephanie Kendziorski
processor • Dec 19, 2025, 10:50 AM
@Brian P
Job 3 approved .3
Job 5 - denied - I have an email over to see if I can get you time at least for the part replacement. The panels had already been secured once with claim 2331393.
Job 7 approved .2
Job 8 approved .2
Job 9 approved .2
Brian Parrott
dealer_or_external • Dec 19, 2025, 4:45 PM
Should be able to hopefully get the top stile covered
Stephanie Kendziorski
processor • Dec 26, 2025, 2:08 PM
I have not heard anything back yet. I emailed again to see about the top stile.
Jeff Myers
dealer_or_external • Jan 2, 2026, 1:00 PM
@Brian P @Rhianna S @Kimberly M are we needing to order parts?
Stephanie Kendziorski
processor • Jan 2, 2026, 1:24 PM
I have emailed again about this top stile. I don't know if the person has been off for the holidays, but I've emailed 3 times and have not heard anything.
Stephanie Kendziorski
processor • Jan 2, 2026, 1:25 PM
Just a note here - the top stile has not yet been approved on line 5, so if you do order parts, that one is not yet approved. I've reached out to FR about that line 3 times now, but with the holidays, I am thinking that person may have been off. I emailed them again about it today.
Stephanie Kendziorski
processor • Jan 5, 2026, 9:20 AM
@Brian P Job 5 approved for .5 to replace top stile on booth
Stephanie Kendziorski
processor • Mar 11, 2026, 9:34 AM
@Brian P Just checking in on this one. It is quite old, from August of last year. We got approval for it back in January, so just wondering if anything has been completed on this one yet?
Brian Parrott
dealer_or_external • Mar 11, 2026, 9:39 AM
This workorder was closed, a new workorder was opened 72205-1 We are trying to get the customer in to perform the repairs.
Stephanie Kendziorski
processor • Apr 8, 2026, 10:41 AM
Just checking in on this one, any luck getting in touch with the customer?
Brian Parrott
dealer_or_external • Apr 8, 2026, 10:45 AM
Yes, they have a drop off reservation on Saturday the 18th
Claim Files
Authorization.pdf
approval-artifact • Jan 5, 2026, 9:21 AM • 26,754 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/May 2026/Rpod/72205-1/72205/Authorization.pdf
Authorization.pdf
approval-artifact • Jan 5, 2026, 9:21 AM • 26,754 bytes
/home/openclaw/nas/Dropbox/#recycle/MYRV 12024/7- Claims in Process/7.1- Claims Submitted- iCS/Rpod/72205-1/72205/Authorization.pdf
72205 UPDATED.pdf
updated-packet • Dec 16, 2025, 11:23 AM • 330,697 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/May 2026/Rpod/72205-1/72205/72205 UPDATED.pdf
72205 UPDATED.pdf
updated-packet • Dec 16, 2025, 11:23 AM • 330,697 bytes
/home/openclaw/nas/Dropbox/#recycle/MYRV 12024/7- Claims in Process/7.1- Claims Submitted- iCS/Rpod/72205-1/72205/72205 UPDATED.pdf
72205.pdf
main-pdf • Dec 15, 2025, 6:42 PM • 330,935 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/May 2026/Rpod/72205-1/72205/72205.pdf
72205.pdf
main-pdf • Dec 15, 2025, 6:42 PM • 330,935 bytes
/home/openclaw/nas/Dropbox/#recycle/MYRV 12024/7- Claims in Process/7.1- Claims Submitted- iCS/Rpod/72205-1/72205/72205.pdf