Claim explorer / evidence thread
Claim 72144-1
MYRV 12024 • Stephanie • Paid • open-range
risk 0.00
deadline Overdue / escalation ready
images 0
matched 1
review 23
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
178d elapsed • 0d remaining
Analyzed
Completed stage
178d elapsed • 0d remaining
Awaiting OEM
Completed stage
178d elapsed • 0d remaining
Auto-Approved
Completed stage
178d elapsed • 0d remaining
Payment Due
Completed stage
178d elapsed • 0d remaining
Escalation Eligible
Completed stage
178d elapsed • 0d remaining
Resolved
Overdue / escalation ready
178d elapsed • 0d remaining • Overdue
AI Claim Analysis
Estimated Recovery Amount
$750.00
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
2
OEM Response Deadline Exceeded • Payment Deadline Exceeded
Missing Items
23
No active evidence gaps are listed.
Deadline Status
Overdue / escalation ready
178 days open in the visible workflow.
Recommended Action
Escalate to State
This is the fastest next move from the current workflow stage.
Dossier completeness
Dossier has not been generated yet. Evidence presence is not treated as complete.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
24
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: May 7, 2026, 5:05 AM to Jun 25, 2026, 2:54 AM.
Indexed evidence
5 docs / 24 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
178 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/February 2026/Open Range/72144-1/72144-1/Paid claim J01485920.pdf
Timeline
First seen May 7, 2026, 5:05 AM • last seen Jun 25, 2026, 2:54 AM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
12 indexed side comments on this claim.
Latest visible thread signal
Feb 10, 2026, 9:39 AM • processor • Claim J01485920 paid $89.50 check 457045 - job 4
Role mix
Dealer 0 • OEM 0 • Processor 7
Decision cues
Denial signals 1 • info / missing-doc asks 3 • approval signals 1
Best move
Work missing-doc or reply asks first from the thread.
Quick Actions
Back to search results
Run the same search again.
Open focused evidence thread
Jump straight into Dropbox side comments, notes, and support documents.
Open claim explorer
Return to the main recovery queue view.
Open evidence room
See the quick-rule cards first, then open the legal basis only if needed.
Images
document-photo
Clamp meter testing wiring beside a vented appliance panel.
Human interpretation • confidence 0.72
document-photo
Dark interior door with visible surface scuffs and scratches near the lower section.
Human interpretation • confidence 0.84
document-photo
Diagnostic leads are connected to an Optima battery; no visible damage is evident.
Human interpretation • confidence 0.78
document-photo
InVision 10.7 cu ft RHH RV refrigerator identification label.
Human interpretation • confidence 0.97
document-photo
Exposed copper conductors at an electrical junction box indicate damaged wiring.
Human interpretation • confidence 0.94
document-photo
Exposed multi-strand wire ends at a trailer electrical junction box.
Human interpretation • confidence 0.92
document-photo
Tape measure spans RV ceiling area above a window and curtain.
Human interpretation • confidence 0.76
document-photo
Interior dark wood door appears misaligned within surrounding trim.
Human interpretation • confidence 0.78
document-photo
Go Power 30A solar controller display shows 12.9V, 0.0A, flooded battery, idle.
Human interpretation • confidence 0.94
document-photo
Go Power 30A solar controller displays 12.9V, 0.0A, Equalize, Idle, Flooded.
Human interpretation • confidence 0.97
document-photo
Exposed stripped wire ends at an exterior electrical junction box.
Human interpretation • confidence 0.94
document-photo
Electrical junction box shows exposed, disconnected wire ends.
Human interpretation • confidence 0.94
document-photo
Go Power 30A solar controller displays 8.1V, Flooded battery, Idle/Equalize.
Human interpretation • confidence 0.93
document-photo
Go Power 30A solar controller displays 8.1V, idle status, flooded battery setting.
Human interpretation • confidence 0.94
document-photo
Go Power 30A solar controller display shows flooded battery at 97°F; no visible damage.
Human interpretation • confidence 0.96
document-photo
Go Power 30 AMP solar controller display shows 97°F, idle, flooded battery setting.
Human interpretation • confidence 0.96
supporting-image
Trailer front tongue with power jack, propane cover and hitch assembly; no clear damage visible.
Human interpretation • confidence 0.87
supporting-image
Scuffing and abrasion visible on the lower black side skirt near the wheel.
Human interpretation • confidence 0.91
supporting-image
Crack visible in black lower exterior panel beside compartment trim.
Human interpretation • confidence 0.88
supporting-image
Everchill refrigerator-freezer identification label; no visible damage.
Human interpretation • confidence 0.98
supporting-image
Trailer tongue with dual propane cover and electric jack; no clear damage visible.
Human interpretation • confidence 0.78
supporting-image
Everchill refrigerator-freezer identification label; no damage shown.
Human interpretation • confidence 0.98
supporting-image
Rear upper corner trim appears bent or separated; trailer branding is visible.
Human interpretation • confidence 0.83
supporting-image
Everchill refrigerator-freezer identification label; no damage visible.
Human interpretation • confidence 0.98
Claim Lines
complaint
CUSTOMER STATES REFER NOT COOLING / FREEZER WILL GO DOWN TO -10 THEN UP TO 60 / LOWER BOX WON'T COOL BELOW 45 MICHAEL DROZDA, PATRICK Customer #: 59747
needs-review • confidence 0.33
complaint
CUSTOMER STATES REFER NOT COOLING / FREEZER WILL GO DOWN TO -10 THEN UP TO 60 / LOWER BOX WON'T COOL BELOW 45 MICHAEL DROZDA, PATRICK Customer #: 59747
needs-review • confidence 0.16
cause
Component failure
partial-match • confidence 0.43
cause
Component failure
needs-review • confidence 0.14
correction
Verified customers concern, perform refrigerator, checklist for warranty request ever chill by capital FURRION. Email thread as per customer service rep final diagnostic was to check resistance of heating element verified resistance was eight ohms and recommend replacement of refrigerator. Refrigerator was reinstalled into stock number. 9462. during installation of refrigerator bathroom door was damaged. Need to replace bathroom door. Door measures 200 1 13/16 bye 77 3/8
partial-match • confidence 0.48
correction
Verified customers concern, perform refrigerator, checklist for warranty request ever chill by capital FURRION. Email thread as per customer service rep final diagnostic was to check resistance of heating element verified resistance was eight ohms and recommend replacement of refrigerator. Refrigerator was reinstalled into stock number. 9462. during installation of refrigerator bathroom door was damaged. Need to replace bathroom door. Door measures 200 1 13/16 bye 77 3/8
needs-review • confidence 0.30
complaint
SWAP REFER
needs-review • confidence 0.00
complaint
SWAP REFER
needs-review • confidence 0.00
cause
As per Brian
needs-review • confidence 0.00
cause
As per Brian
needs-review • confidence 0.00
correction
Removed refrigerator and installed for customer when customer was done using removed refrigerator from customer unit and reinstalled into stock unit. Stock unit had restricted access to refrigerator. Had to remove bathroom door to gain access to refrigerator. Reinstalled all removed items in reverse order
needs-review • confidence 0.17
correction
Removed refrigerator and installed for customer when customer was done using removed refrigerator from customer unit and reinstalled into stock unit. Stock unit had restricted access to refrigerator. Had to remove bathroom door to gain access to refrigerator. Reinstalled all removed items in reverse order
needs-review • confidence 0.25
complaint
REPLACE LEFT AND RIGHT TURNING TABLES AT SOFA CORRECTION: Need to order both table tops complete with cupholders. Original was missing. Labor Job # Description Total 3 DIAGNOSIS N/C Parts Part # Description Qty Price Total 0348338 HOLDER, CUP TABLE TRAY 3.38 X 2.00 N/C N/C 6.06 BLACK PLASTIC *72144-1* 2045889 TABLE, TRAY LH PRESSED FACING 1.00 N/C N/C WALNUT RUMOR EASED EDGE 2045890 TABLE, TRAY RH PRESSED FACING 1.00 N/C N/C WALNUT RUMOR EASED EDGE Subtotal for Job #3: 0.00 Job #4 - Warranty COMPLAINT: CUSTOMER STATES BATTERY NOT CHARGING PROPERLY CHECK BATTERY AND CHARGING SYSTEM / CHECK SOLAR PANEL FOR PROPER OPERATION
partial-match • confidence 0.52
complaint
REPLACE LEFT AND RIGHT TURNING TABLES AT SOFA CORRECTION: Need to order both table tops complete with cupholders. Original was missing. Labor Job # Description Total 3 DIAGNOSIS N/C Parts Part # Description Qty Price Total 0348338 HOLDER, CUP TABLE TRAY 3.38 X 2.00 N/C N/C 6.06 BLACK PLASTIC *72144-1* 2045889 TABLE, TRAY LH PRESSED FACING 1.00 N/C N/C WALNUT RUMOR EASED EDGE 2045890 TABLE, TRAY RH PRESSED FACING 1.00 N/C N/C WALNUT RUMOR EASED EDGE Subtotal for Job #3: 0.00 Job #4 - Warranty COMPLAINT: CUSTOMER STATES BATTERY NOT CHARGING PROPERLY CHECK BATTERY AND CHARGING SYSTEM / CHECK SOLAR PANEL FOR PROPER OPERATION
partial-match • confidence 0.36
cause
Loose connections at 7way junction box
partial-match • confidence 0.43
cause
Loose connections at 7way junction box
needs-review • confidence 0.30
correction
Checked all charging modes, Solar, seven way plug, and converter. Found no connection between seven plug and junction box. Pulled cover apart found charge line connection loose. Tighten connection and applied electrical tape for security. Test the connection connection testing 13.5 V. Converter outputting 13.75 V. Solar panel outputting 18 V. At 4 A. Solar controller output FOUR amps all other MICHAEL DROZDA, PATRICK Customer #: 59747 systems tested OK.
matched • confidence 0.73
correction
Checked all charging modes, Solar, seven way plug, and converter. Found no connection between seven plug and junction box. Pulled cover apart found charge line connection loose. Tighten connection and applied electrical tape for security. Test the connection connection testing 13.5 V. Converter outputting 13.75 V. Solar panel outputting 18 V. At 4 A. Solar controller output FOUR amps all other MICHAEL DROZDA, PATRICK Customer #: 59747 systems tested OK.
partial-match • confidence 0.51
complaint
Transferred to RV*72144-2 on 16 DEC 25 Estimate amount was 0.00 Bedframe came broke at Strut mount *59747*
needs-review • confidence 0.00
cause
Component failure lumber was not strong enough to support shot stress.
needs-review • confidence 0.14
correction
Added a six by three-quarter by 2 foot piece of lumber and secured to existing frame. Also added Support to door side.
needs-review • confidence 0.25
complaint
INSTALL 6 VOLT BATTERY
needs-review • confidence 0.15
cause
Sold Page 2 of 4 © 2025 Integrated Dealer Systems *72144-1*
needs-review • confidence 0.00
correction
Installed two 6V batteries and series. Promised Date: 29 AUG 25 W/O: 72144-1
needs-review • confidence 0.05
complaint
Transferred to RV*72144-3 on 17 DEC 25 Estimate amount was 0.00 BATHROOM DOOR DAMAGED MICHAEL DROZDA, PATRICK Customer #: 59747
needs-review • confidence 0.22
cause
Damaged during refrigerator installation
needs-review • confidence 0.25
correction
Door measures 21 7/8 inches by 77 1/2 inches tall
needs-review • confidence 0.22
complaint
WINTERIZE STANDARD *59747*
needs-review • confidence 0.00
cause
Seasonal maintenance
needs-review • confidence 0.00
correction
Winterization complete
needs-review • confidence 0.00
Evidence Thread
Sarah Caffrey
dealer_or_external • Dec 16, 2025, 9:51 PM
@Stephanie K @Brian P @Jeannette B
Claim#J01448272
Claim#J01435742
Brian's sticky notes state: cupholders
Stephanie Kendziorski
processor • Dec 19, 2025, 10:16 AM
I'm not seeing anything that needs to be done on this one. Brian, please let me know if there is something that needs to be added. The two warranty jobs are paid.
Job 1 - Claim J01448272-001 paid $1847.96 on December 1st, check 448704.
Job 5 - Claim J01435742-002 paid $192.96 on December 1st, check 448704.
Original claim J01435742-001 for the refrigerator was denied because incorrect information was sent over. Denial is included in the PDF of the paid claim, just for your records.
Jeannette Britton
dealer_or_external • Dec 19, 2025, 10:50 AM
This work order is closed
Brian Parrott
dealer_or_external • Dec 20, 2025, 12:32 PM
I uploaded an updated workorder with pics for possible coverage on Job 4.
Stephanie Kendziorski
processor • Dec 22, 2025, 10:36 AM
@Brian P How much labor for line 4?
Brian Parrott
dealer_or_external • Dec 22, 2025, 10:39 AM
1.00hrs
Stephanie Kendziorski
processor • Dec 22, 2025, 11:00 AM
Submitted PA J01485920-001 for line 4
Stephanie Kendziorski
processor • Dec 22, 2025, 4:41 PM
Job 4 is now approved for .5 hours.
Stephanie Kendziorski
processor • Feb 4, 2026, 10:27 AM
@Brian P Is line 4 complete?
Brian Parrott
dealer_or_external • Feb 4, 2026, 11:10 AM
Yes, it is complete
Stephanie Kendziorski
processor • Feb 4, 2026, 12:16 PM
Submitted line 4 for payment
Stephanie Kendziorski
processor • Feb 10, 2026, 9:39 AM
Claim J01485920 paid $89.50 check 457045 - job 4
Claim Files
Paid claim J01485920.pdf
pdf • Feb 10, 2026, 9:38 AM • 3,898 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/February 2026/Open Range/72144-1/72144-1/Paid claim J01485920.pdf
72144-1.pdf
main-pdf • Dec 20, 2025, 12:29 PM • 334,339 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/February 2026/Open Range/72144-1/72144-1.pdf
Paid claim J01435742.pdf
pdf • Dec 19, 2025, 10:13 AM • 6,476 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/February 2026/Open Range/72144-1/72144-1/Paid claim J01435742.pdf
Paid claim J01448272.pdf
pdf • Dec 19, 2025, 10:10 AM • 4,192 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/February 2026/Open Range/72144-1/72144-1/Paid claim J01448272.pdf
72144-1.pdf
main-pdf • Dec 16, 2025, 9:50 PM • 333,872 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/February 2026/Open Range/72144-1/72144-1/72144-1.pdf