Claim explorer / evidence thread
Claim 72120
MYRV 12024 • Stephanie • Paid • prime-time
risk 0.00
deadline Overdue / escalation ready
images 0
matched 0
review 21
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
178d elapsed • 0d remaining
Analyzed
Completed stage
178d elapsed • 0d remaining
Awaiting OEM
Completed stage
178d elapsed • 0d remaining
Auto-Approved
Completed stage
178d elapsed • 0d remaining
Payment Due
Completed stage
178d elapsed • 0d remaining
Escalation Eligible
Completed stage
178d elapsed • 0d remaining
Resolved
Overdue / escalation ready
178d elapsed • 0d remaining • Overdue
AI Claim Analysis
Estimated Recovery Amount
Pending payment match
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
2
OEM Response Deadline Exceeded • Payment Deadline Exceeded
Missing Items
21
No active evidence gaps are listed.
Deadline Status
Overdue / escalation ready
178 days open in the visible workflow.
Recommended Action
Escalate to State
This is the fastest next move from the current workflow stage.
Dossier completeness
Dossier has not been generated yet. Evidence presence is not treated as complete.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
21
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: May 7, 2026, 5:05 AM to Jun 25, 2026, 2:54 AM.
Indexed evidence
4 docs / 15 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
178 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/January 2026/Prime Time/72120/Paid claim.pdf
Timeline
First seen May 7, 2026, 5:05 AM • last seen Jun 25, 2026, 2:54 AM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
22 indexed side comments on this claim.
Latest visible thread signal
Mar 19, 2026, 11:59 AM • processor • I can submit it from here and then move it where it needs to go. :)
Role mix
Dealer 0 • OEM 0 • Processor 14
Decision cues
Denial signals 0 • info / missing-doc asks 7 • approval signals 6
Best move
Work missing-doc or reply asks first from the thread.
Quick Actions
Back to search results
Run the same search again.
Open focused evidence thread
Jump straight into Dropbox side comments, notes, and support documents.
Open claim explorer
Return to the main recovery queue view.
Open evidence room
See the quick-rule cards first, then open the legal basis only if needed.
Images
supporting-image
Rear exterior of Prime Time Avenger RV appears intact; no claim-specific defect is evident.
Human interpretation • confidence 0.88
supporting-image
Interior floor vent/register shown with a loose screw beside the installed grille.
Human interpretation • confidence 0.78
supporting-image
Exterior side view of an Avenger travel trailer; no specific defect is clearly shown.
Human interpretation • confidence 0.72
supporting-image
Close-up shows misaligned or bent exterior door latch/strike hardware.
Human interpretation • confidence 0.78
supporting-image
Exterior overview of Forest River Avenger travel trailer; no clear damage shown.
Human interpretation • confidence 0.72
supporting-image
Full side view of an Avenger travel trailer; no specific defect or repair area is visible.
Human interpretation • confidence 0.88
supporting-image
Interior wall panel and upper trim show a gap with exposed wood at the corner.
Human interpretation • confidence 0.81
supporting-image
Photo shows a white appliance base with black mounting brackets on vinyl flooring.
Human interpretation • confidence 0.78
supporting-image
RV interior window area with wall panel, shade, and curtain visible; no clear defect shown.
Human interpretation • confidence 0.62
supporting-image
Interior cabinet shows exposed holes along the upper panel near a black hinge mounting plate.
Human interpretation • confidence 0.67
supporting-image
White shower pan and surround shown; no clear defect or claim-specific identity visible.
Human interpretation • confidence 0.72
supporting-image
Everchill refrigerator installed in exterior RV compartment; no clear damage visible.
Human interpretation • confidence 0.82
supporting-image
Close-up shows worn/chipped finish on an interior vertical trim piece.
Human interpretation • confidence 0.78
supporting-image
Myers RV Center towable vehicle pre-delivery inspection checklist; no defects or work order details shown.
Human interpretation • confidence 0.94
supporting-image
Interior cabinet corner shows uneven sealant and a small separation at the upper trim joint.
Human interpretation • confidence 0.78
Claim Lines
complaint
PRE-PDI NEW TT - 3.0
needs-review • confidence 0.11
cause
PDI coach.
needs-review • confidence 0.06
correction
Coach has been PDI.
needs-review • confidence 0.06
complaint
WINTERIZE STANDARD
needs-review • confidence 0.00
cause
Winterize unit
needs-review • confidence 0.00
correction
Unit has been winterized
needs-review • confidence 0.00
complaint
Bedroom door upper corner has scratches.
needs-review • confidence 0.12
cause
Bedroom barn door has scratches on upper corner and down below.
needs-review • confidence 0.12
correction
Used phil stick to color in scratches on the upper and lower section of door.
needs-review • confidence 0.12
complaint
Trim above door wallpaper is bubbling.
needs-review • confidence 0.12
cause
Trim above doorway wallpaper is peeling.
needs-review • confidence 0.12
correction
Trim needs to be removed and replace with new piece cut into size.
needs-review • confidence 0.17
complaint
Outside frig is loose. INC., MYERS "RV" CENTER, Customer #: 1000
needs-review • confidence 0.11
cause
Outside fridge is loose due to hold down brackets missing screws.
needs-review • confidence 0.05
correction
Resecured outside fridge by installing new screws in to hold down brackets.
needs-review • confidence 0.05
complaint
Entry door does not close.
needs-review • confidence 0.28
cause
Front door does not close due to Lexus being out of alignment.
needs-review • confidence 0.28
correction
Re-aligned both door and frame latches to make contact with doors closed.
needs-review • confidence 0.12
complaint
Transferred to RV*72120-1 on 07 JAN 26 Estimate amount was 0.00 Kitchen blind is damaged.
needs-review • confidence 0.00
cause
Kitchen blind is damaged.See pictures Page 2 of 3 © 2026 Integrated Dealer Systems *72120* Promised Date: 13 JAN 26 W/O: 72120
needs-review • confidence 0.00
correction
Remove and replace kitchen line with new one part needs to be ordered. Requesting
needs-review • confidence 0.00
Evidence Thread
Stephanie Kendziorski
processor • Jan 7, 2026, 2:03 PM
Submitted PA 2543967
Stephanie Kendziorski
processor • Jan 7, 2026, 5:37 PM
@Jeannette B Job 2 approved .2
Job 3 approved .2 - time requested is excessive, per FR
Job 4 approved .2
Job 5 approved .3
Job 6 approved .2
Jeannette Britton
dealer_or_external • Jan 7, 2026, 6:30 PM
@Stephanie K I would like to transfer Job #6 to WO#72120-1 since the blind needs to be ordered. Is that OK or do I need to leave the entire WO open till the part comes in. Tech has already exceeded the allowable time to replace the blind
Stephanie Kendziorski
processor • Jan 7, 2026, 6:34 PM
Sure, I split the line for the kitchen blind off to a new PA, so you can reference 2544455 for the kitchen blind on your new work order. There is a copy attached here in DropBox as well.
Jeannette Britton
dealer_or_external • Jan 7, 2026, 6:37 PM
@Stephanie K
Thank you, I will close the original WO, do the claim and then submit that one to be claimed. I will send it shortly
Stephanie Kendziorski
processor • Jan 7, 2026, 6:39 PM
Ok, sounds good. I'll keep my eye out for it.
As a reminder, when you are submitting things to me that are ready to be submitted for payment - add a final copy of the work order to the existing folder, and then move that entire folder to the #6 ready to submit. The other day, you dropped in a couple of PDFs, but the folder for that work order was still in the #5 approved. If you're ever unsure of how to do it, feel free to give me a call! :)
Stephanie Kendziorski
processor • Jan 7, 2026, 7:37 PM
@Jeannette B Job 3 - Trim piece is not billed
Stephanie Kendziorski
processor • Jan 7, 2026, 7:37 PM
@Jeannette B Job 3 - Trim piece is not billed
@Jeff M @Sarah C
Stephanie Kendziorski
processor • Jan 7, 2026, 7:38 PM
@Jeannette B Job 3 - Trim piece is not billed, I need to know the part number.
@Jeff M @Sarah C
Stephanie Kendziorski
processor • Jan 16, 2026, 10:07 AM
@Jeannette B
Sarah Caffrey
dealer_or_external • Jan 16, 2026, 11:00 AM
@Rhianna S the SOP card says you sent this request to FR on 1/13. Any update?
Rhianna Szczesiul
dealer_or_external • Jan 16, 2026, 12:14 PM
YES AND THE BLIND IS NOW ORDERED.
Sarah Caffrey
dealer_or_external • Jan 16, 2026, 12:58 PM
@Stephanie K @Jeannette B
Part# F100728686
Stephanie Kendziorski
processor • Jan 16, 2026, 1:01 PM
Part number F100728686 is coming up as the blind. I still need the part number for the trim on line 3, please.
Rhianna Szczesiul
dealer_or_external • Jan 16, 2026, 2:26 PM
My apologies, the blind is all we've ordered. I believe the correct part number for the trim is F100422411. We used trim from our most recent care package.
Stephanie Kendziorski
processor • Jan 20, 2026, 9:55 AM
Submitted for payment
Stephanie Kendziorski
processor • Jan 28, 2026, 9:28 AM
Claim 2543967 paid $177.97 check 3099583
Stephanie Kendziorski
processor • Mar 19, 2026, 10:33 AM
@Jeannette Britton here is the file.
Jeannette Britton
dealer_or_external • Mar 19, 2026, 10:38 AM
@Stephanie K So it was already submitted for payment?
Stephanie Kendziorski
processor • Mar 19, 2026, 11:47 AM
72120 was submitted for payment. 72120-1 has not been.
Jeannette Britton
dealer_or_external • Mar 19, 2026, 11:57 AM
72120-1 is in claims paid. Should I move it to submit for payment?
Stephanie Kendziorski
processor • Mar 19, 2026, 11:59 AM
I can submit it from here and then move it where it needs to go. :)
Claim Files
Paid claim.pdf
pdf • Jan 28, 2026, 9:28 AM • 27,418 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/January 2026/Prime Time/72120/Paid claim.pdf
72120F.pdf
main-pdf • Jan 7, 2026, 6:41 PM • 325,157 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/January 2026/Prime Time/72120/72120F.pdf
Approval.pdf
main-pdf • Jan 7, 2026, 5:38 PM • 26,131 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/January 2026/Prime Time/72120/Approval.pdf
72120.pdf
main-pdf • Jan 7, 2026, 11:29 AM • 324,637 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/January 2026/Prime Time/72120/72120.pdf