Claim explorer / evidence thread
Claim 72072
MYRV 12024 • Stephanie • Paid • open-range
risk 0.00
deadline Overdue / escalation ready
images 0
matched 1
review 9
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
178d elapsed • 0d remaining
Analyzed
Completed stage
178d elapsed • 0d remaining
Awaiting OEM
Completed stage
178d elapsed • 0d remaining
Auto-Approved
Completed stage
178d elapsed • 0d remaining
Payment Due
Completed stage
178d elapsed • 0d remaining
Escalation Eligible
Completed stage
178d elapsed • 0d remaining
Resolved
Overdue / escalation ready
178d elapsed • 0d remaining • Overdue
AI Claim Analysis
Estimated Recovery Amount
$1,000.00
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
2
OEM Response Deadline Exceeded • Payment Deadline Exceeded
Missing Items
9
No active evidence gaps are listed.
Deadline Status
Overdue / escalation ready
178 days open in the visible workflow.
Recommended Action
Escalate to State
This is the fastest next move from the current workflow stage.
Dossier completeness
Dossier has not been generated yet. Evidence presence is not treated as complete.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
23
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: May 7, 2026, 5:05 AM to Jun 25, 2026, 2:54 AM.
Indexed evidence
5 docs / 21 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
178 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/January 2026/Open Range/72072/Paid claim.pdf
Timeline
First seen May 7, 2026, 5:05 AM • last seen Jun 25, 2026, 2:54 AM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
15 indexed side comments on this claim.
Latest visible thread signal
Jan 13, 2026, 10:25 AM • processor • Paid $4240.14 1/7/2026 check 453459, paid claim attached
Role mix
Dealer 0 • OEM 0 • Processor 12
Decision cues
Denial signals 0 • info / missing-doc asks 9 • approval signals 3
Best move
Work missing-doc or reply asks first from the thread.
Quick Actions
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Open focused evidence thread
Jump straight into Dropbox side comments, notes, and support documents.
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Return to the main recovery queue view.
Open evidence room
See the quick-rule cards first, then open the legal basis only if needed.
Images
document-photo
Close-up shows torn black rubber/seal material beside black plastic trim and a fastener.
Human interpretation • confidence 0.73
document-photo
Close-up shows torn black material and a damaged/loose black plastic trim joint.
Human interpretation • confidence 0.84
document-photo
Close-up of black trim meeting a coated surface; small gap or residue is visible at the joint.
Human interpretation • confidence 0.58
document-photo
Close-up shows chipped/scuffed black trim at a panel seam.
Human interpretation • confidence 0.78
document-photo
Damaged lower cabinet/wood panel edge with exposed particleboard and splintered material.
Human interpretation • confidence 0.91
document-photo
White exterior panel above black vent/trim; no clear damage visible.
Human interpretation • confidence 0.35
document-photo
Torn and delaminated roof-edge membrane exposes damaged black backing near awning bracket.
Human interpretation • confidence 0.91
document-photo
Torn and displaced roof-edge sealant/membrane at a black exterior bracket.
Human interpretation • confidence 0.86
document-photo
RV exterior sidewall and black wheel-arch trim shown; trim joint/bracket appears separated.
Human interpretation • confidence 0.78
document-photo
Exposed, water-damaged subfloor at an interior doorway/threshold.
Human interpretation • confidence 0.93
document-photo
RV exterior panel seam shows vertical staining and possible sealant deterioration beside black trim.
Human interpretation • confidence 0.72
document-photo
Interior wall panel shows vertical brown staining beside black-framed opening; trim appears chipped.
Human interpretation • confidence 0.88
document-photo
Close-up of a gray exterior panel beside black trim; a vertical surface line is visible.
Human interpretation • confidence 0.66
document-photo
Gray exterior panel beside black trim shows vertical streaking or surface discoloration.
Human interpretation • confidence 0.58
document-photo
RV exterior storage-compartment door with black trim, latch, and retaining cables visible.
Human interpretation • confidence 0.90
document-photo
Close view of RV exterior hatch/window trim with a small mounted black fixture.
Human interpretation • confidence 0.62
document-photo
Exterior RV panel shows a black cable/boot assembly with possible damage near its attachment.
Human interpretation • confidence 0.66
document-photo
Close-up of RV exterior graphic with a black cable or trim piece lifted/damaged near a fitting.
Human interpretation • confidence 0.64
document-photo
Close-up of glossy exterior panel beside black rubber-trimmed opening.
Human interpretation • confidence 0.74
document-photo
Interior vinyl flooring is cut away, exposing damaged or unfinished subfloor near a baseboard heater.
Human interpretation • confidence 0.91
document-photo
Close-up of white RV exterior hatch/panel with black perimeter seal and latch hardware.
Human interpretation • confidence 0.78
Claim Lines
complaint
CUSTOMER STATES THE SLIDE OUT WOOD UNDERNEATH IS NOT SQUARED OFF AND IT CAUGHT THE FLOORING AND TORE IT. (COMMING IN TO START THE PROCESS AND ORDER PARTS OR WHATS NEEDED, THEN WILL COME BACK FOR THE SERVICE IN SEPTEMBER) MONTES DE OCA, LYDIA B Customer #: 59318
partial-match • confidence 0.47
complaint
CUSTOMER STATES THE SLIDE OUT WOOD UNDERNEATH IS NOT SQUARED OFF AND IT CAUGHT THE FLOORING AND TORE IT. (COMMING IN TO START THE PROCESS AND ORDER PARTS OR WHATS NEEDED, THEN WILL COME BACK FOR THE SERVICE IN SEPTEMBER) MONTES DE OCA, LYDIA B Customer #: 59318
needs-review • confidence 0.15
cause
Linoleum ripped at the front corner of the slide room Found the ply wood stopped was cut at an angle and dragging on floor
partial-match • confidence 0.36
cause
Linoleum ripped at the front corner of the slide room Found the ply wood stopped was cut at an angle and dragging on floor
needs-review • confidence 0.05
correction
The stud for the slide was cut square removing the point that was hanging on the floor the slide now operates smoothly without risk of further damage. To repair the linoleum the slide will have to be completely removed from the unit. All facia trim work on the inside of the slide will have to be removed. The couch will have to be removed the linoleum will have to be cut to fit. The slide room will then have to be reinstalled all trim work replaced . The couch reinstalled. It is also possible that the refrigerator which is in the slide room will have to be removed and reinstalled. 22.00 HRS APPROVED ON CLAIM: J01401684-001 *59318* INCORRECT UNIT NUMBER GIVEN ON THE ABOVE CLAIM.
matched • confidence 0.71
correction
The stud for the slide was cut square removing the point that was hanging on the floor the slide now operates smoothly without risk of further damage. To repair the linoleum the slide will have to be completely removed from the unit. All facia trim work on the inside of the slide will have to be removed. The couch will have to be removed the linoleum will have to be cut to fit. The slide room will then have to be reinstalled all trim work replaced . The couch reinstalled. It is also possible that the refrigerator which is in the slide room will have to be removed and reinstalled. 22.00 HRS APPROVED ON CLAIM: J01401684-001 *59318* INCORRECT UNIT NUMBER GIVEN ON THE ABOVE CLAIM.
needs-review • confidence 0.26
complaint
During the linoleum repair in the front drivers side , removed the damaged linoleum and found an area where the floor was wet. This area is directly below the front drivers side window and goes into the front compartment drivers side. Examined the window and the compartment door. On the right side of the compartment door there is a gap. Page 1 of 2 © 2025 Integrated Dealer Systems *72072*
partial-match • confidence 0.55
complaint
During the linoleum repair in the front drivers side , removed the damaged linoleum and found an area where the floor was wet. This area is directly below the front drivers side window and goes into the front compartment drivers side. Examined the window and the compartment door. On the right side of the compartment door there is a gap. Page 1 of 2 © 2025 Integrated Dealer Systems *72072*
needs-review • confidence 0.20
cause
Water leaking around edges of window and compartment door Promised Date: 18 DEC 25 W/O: 72072
partial-match • confidence 0.52
cause
Water leaking around edges of window and compartment door Promised Date: 18 DEC 25 W/O: 72072
needs-review • confidence 0.20
correction
Cleaned the area around both the window and compartment door Used clear silicone and sealed the edges around both the window and compartment door .80HRS
partial-match • confidence 0.41
correction
Cleaned the area around both the window and compartment door Used clear silicone and sealed the edges around both the window and compartment door .80HRS
needs-review • confidence 0.20
complaint
Inspecting where water could be leaking into the unit , found the gutter/drip rail on the drivers side front have separated and run off from the roof is running down the side of the unit between the roof line and gutter , found there is one screw missing and two that are loose. Found there is no sealant in this area. Recommend adding screws and tightening the loose screws. Then sealing the drip rail and spout to prevent the water from getting into the wall .10 HRS
partial-match • confidence 0.49
complaint
Inspecting where water could be leaking into the unit , found the gutter/drip rail on the drivers side front have separated and run off from the roof is running down the side of the unit between the roof line and gutter , found there is one screw missing and two that are loose. Found there is no sealant in this area. Recommend adding screws and tightening the loose screws. Then sealing the drip rail and spout to prevent the water from getting into the wall .10 HRS
needs-review • confidence 0.15
cause
Water leaking into the unit Found a screw missing in the down spout Found the down spout was missing sealant
partial-match • confidence 0.44
cause
Water leaking into the unit Found a screw missing in the down spout Found the down spout was missing sealant
needs-review • confidence 0.15
correction
Added the missing screw Used clear silicone sealed the roof edge in this area Used clear silicone and sealed the down spout all the way around Work completed MONTES DE OCA, LYDIA B Customer #: 59318
partial-match • confidence 0.42
correction
Added the missing screw Used clear silicone sealed the roof edge in this area Used clear silicone and sealed the down spout all the way around Work completed MONTES DE OCA, LYDIA B Customer #: 59318
needs-review • confidence 0.15
Evidence Thread
Chris Balderrama
processor • Dec 15, 2025, 4:38 PM
Submitted PA 6565456 @Brian H @Jeannette B @Jeff M @John M @Sarah C @Rhianna S @Kimberly M
Chris Balderrama
processor • Dec 15, 2025, 4:39 PM
ujyuy
Chris Balderrama
processor • Dec 15, 2025, 4:39 PM
@Stephanie K
Chris Balderrama
processor • Dec 15, 2025, 4:55 PM
Submitted PA 6565456 @Jeannette B @Jeff M @John M @Sarah C @Rhianna S @Kimberly M @Brian P
Chris Balderrama
processor • Dec 15, 2025, 4:55 PM
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Chris Balderrama
processor • Dec 15, 2025, 4:55 PM
grht
Stephanie Kendziorski
processor • Dec 22, 2025, 3:07 PM
Submitted PA J01486150
Stephanie Kendziorski
processor • Dec 23, 2025, 10:31 AM
@Brian P Job 1 approved 22.0 hours
Job 2 approved .8
Job 3 approved .5
Stephanie Kendziorski
processor • Dec 23, 2025, 3:07 PM
@Brian P This final copy does not have pricing on it, can you please send me one with pricing, or tell me the cost for your shop supplies and the silicone on the two jobs?
Brian Parrott
dealer_or_external • Dec 23, 2025, 3:09 PM
I just realized the linoleum has not billed out. Let me work on this one.
Brian Parrott
dealer_or_external • Dec 23, 2025, 3:11 PM
I will also change the workorder uploads we are sending so it will have all the information
Stephanie Kendziorski
processor • Dec 23, 2025, 3:14 PM
You can send the one with pricing for the pre-auth as well if that is easier. We don't need "different" copies so to speak, at pre-auth we just need a copy that has all your job lines, your 3 C's and your labor in the notes or in the comments in DropBox. It's not going to hurt anything if it has pricing on it at pre-auth, but we do need it to submit for payment.
Brian Parrott
dealer_or_external • Dec 30, 2025, 1:56 PM
Hey Stephanie, I added the correct pricing and uploaded the correct copy.
Stephanie Kendziorski
processor • Dec 30, 2025, 3:53 PM
Submitted for payment
Stephanie Kendziorski
processor • Jan 13, 2026, 10:25 AM
Paid $4240.14 1/7/2026 check 453459, paid claim attached
Claim Files
Paid claim.pdf
pdf • Jan 13, 2026, 10:25 AM • 12,501 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/January 2026/Open Range/72072/Paid claim.pdf
72072F-1.pdf
main-pdf • Dec 30, 2025, 1:51 PM • 324,646 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/January 2026/Open Range/72072/72072F-1.pdf
72072F.pdf
main-pdf • Dec 23, 2025, 11:52 AM • 323,639 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/January 2026/Open Range/72072/72072F.pdf
Auth J01401684 - incorrect VIN - now denied.pdf
pdf • Dec 22, 2025, 2:36 PM • 4,188 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/January 2026/Open Range/72072/Auth J01401684 - incorrect VIN - now denied.pdf
72072.pdf
main-pdf • Dec 15, 2025, 2:55 PM • 323,612 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/January 2026/Open Range/72072/72072.pdf