Claim explorer / evidence thread
Claim 63685
BARV600 • Ashlee • Paid • claims-paid
risk 0.95
deadline Overdue / escalation ready
images 6
matched 0
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
71d elapsed • 0d remaining
Analyzed
Completed stage
71d elapsed • 0d remaining
Awaiting OEM
Completed stage
71d elapsed • 0d remaining
Auto-Approved
Completed stage
71d elapsed • 0d remaining
Payment Due
Completed stage
71d elapsed • 0d remaining
Escalation Eligible
Completed stage
71d elapsed • 0d remaining
Resolved
Overdue / escalation ready
71d elapsed • 0d remaining • Overdue
AI Claim Analysis
Estimated Recovery Amount
Pending payment match
What this claim may still be worth based on current evidence.
Compliance Score
5/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
3
Parts Markup Short-Paid • OEM Response Deadline Exceeded • Payment Deadline Exceeded
Missing Items
0
missing_unit_id_photo • missing_document_support • missing_parts_evidence
Deadline Status
Overdue / escalation ready
71 days open in the visible workflow.
Recommended Action
Escalate to State
This is the fastest next move from the current workflow stage.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
10
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: Apr 23, 2026, 3:33 PM to Apr 27, 2026, 11:54 PM.
Indexed evidence
2 docs / 6 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
71 days open in the visible workflow; risk score 0.95.
Claim Summary
Evidence summary
images=6; damage=0; unit=0; parts=0; doc=0; gaps=missing_unit_id_photo,missing_document_support,missing_parts_evidence • Unit Claims Paid
Path
/home/openclaw/nas/Dropbox/BARV600/Claims Paid AO/Claims Paid/63685/photo_7336414157043114357.jpg
Timeline
First seen Apr 23, 2026, 3:33 PM • last seen Apr 27, 2026, 11:54 PM
Evidence flags
missing unit id photo • missing document support • missing parts evidence
Comment Intelligence
Thread depth
20 indexed side comments on this claim.
Latest visible thread signal
Jun 3, 2021, 9:33 AM • processor • @Stephanie K it looks like there was confusion during the upload, I think I've got everything corrected and in the right folders for both claims 63685 and 63376.
Role mix
Dealer 0 • OEM 0 • Processor 14
Decision cues
Denial signals 0 • info / missing-doc asks 14 • approval signals 0
Best move
Work missing-doc or reply asks first from the thread.
Quick Actions
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Open focused evidence thread
Jump straight into Dropbox side comments, notes, and support documents.
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Open evidence room
See the quick-rule cards first, then open the legal basis only if needed.
Images
Claim Lines
No claim lines loaded
Evidence Thread
Dianne Latiolais
processor • Mar 29, 2021, 3:21 PM
2787462
Dianne Latiolais
processor • Apr 6, 2021, 10:35 AM
@DENNY HINTON Keystone feedback for the PW Haps Free Self $24.84 Please get me a receipt to submit for this cost?
Dianne Latiolais
processor • Apr 6, 2021, 1:54 PM
@Matt Boes shop supplies PWHaps free self-
Matt Boes
dealer_or_external • Apr 7, 2021, 11:12 AM
Invoice added.
Dianne Latiolais
processor • Apr 9, 2021, 12:43 AM
@Matt Boes feedback from Keystone:
4/5/2021,12:45:46 pm kruep: Your correction states you replaced the trim piece, please claim the part. Thank you
Is there a part missing off this work order? TRIM? If you get me an invoice/ part number to claim trim- I will. Thanks
Dianne Latiolais
processor • Apr 9, 2021, 12:44 AM
@Matt Boes feedback from Keystone:
4/5/2021,12:45:46 pm kruep: Your correction states you replaced the trim piece, please claim the part. Thank you
Is there a part missing off this work order? Is that the "trim" in the invoice? Please let me know.
Matt Boes
dealer_or_external • Apr 9, 2021, 1:30 PM
It looks like the Technician grabbed the part without billing it out. I have added the invoice for the part and put it on a second job on the same ticket. I will have amanda send a new copy of the Repair order.
Let me know if this is the incorrect way to fix this. Thank you.
Dianne Latiolais
processor • Apr 9, 2021, 10:09 PM
submitted with Trim invoice added
Dianne Latiolais
processor • Apr 15, 2021, 10:39 PM
@Matt Boes they want the actual keyston part number.
4/15/2021,09:49:00 am,bujek: Please find a Keystone part number for the trim.
Dianne Latiolais
processor • Apr 16, 2021, 10:12 AM
spoke w Matt regarding trim . Line added to this repair order, will have update repair order scanned in for new pre auth on line.
Dianne Latiolais
processor • Apr 20, 2021, 1:24 PM
submitted claim with 3 parts
Dianne Latiolais
processor • Apr 29, 2021, 10:27 PM
@Heidi Huntley this claim is in processing pymt/ can't move folder- states its already in submitted.
Heidi Huntley
processor • Apr 30, 2021, 9:53 AM
@Dianne L this appears to be a duplicate pdf invoice, I've moved it to be included with the rest of the folders claim information.
Dianne Latiolais
processor • Apr 30, 2021, 4:08 PM
4/24/21 $374.73
Matt Boes
dealer_or_external • May 3, 2021, 2:03 PM
I'M NOT SURE IF KEYSTONE EVEN HAS THAT PART. WHY SHOULD IT MATTER IF WE SUPPLIED AN INVOICE?
Matt Boes
dealer_or_external • May 3, 2021, 2:07 PM
264714 IS THE CLOSEST THING I CAN FIND ON KEYSTONE.
Matt Boes
dealer_or_external • May 3, 2021, 2:07 PM
@Dianne L I'M NOT SURE IF KEYSTONE EVEN HAS THAT PART. WHY SHOULD IT MATTER IF WE SUPPLIED AN INVOICE?
Matt Boes
dealer_or_external • May 3, 2021, 2:07 PM
264714 IS THE CLOSEST THING I CAN FIND ON KEYSTONE.
Stephanie Kendziorski
processor • Jun 2, 2021, 11:18 PM
@Heidi H File name and folder are named something different than the RO PDF attached. Possibly need to rename?
Heidi Huntley
processor • Jun 3, 2021, 9:33 AM
@Stephanie K it looks like there was confusion during the upload, I think I've got everything corrected and in the right folders for both claims 63685 and 63376.
Claim Files
UPDATE TO 63685.pdf
pdf • Apr 16, 2021, 10:19 AM • 824,262 bytes
/home/openclaw/nas/Dropbox/BARV600/Claims Paid AO/Claims Paid/63685/UPDATE TO 63685.pdf
13-1320 INVOICE FOR 63685.pdf
pdf • Apr 7, 2021, 9:35 AM • 383,072 bytes
/home/openclaw/nas/Dropbox/BARV600/Claims Paid AO/Claims Paid/63685/13-1320 INVOICE FOR 63685.pdf