Claim explorer / evidence thread
Claim 40932
LIN 1025 • Alix • Info Needed • keystone
risk 0.00
deadline Approaching deadline
images 0
matched 0
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
22d elapsed • 0d remaining
Analyzed
Approaching deadline
22d elapsed • 8d remaining
Awaiting OEM
Upcoming statutory deadline
22d elapsed • 8d remaining
Auto-Approved
Upcoming statutory deadline
22d elapsed • 0d remaining
Payment Due
Upcoming statutory deadline
22d elapsed • 23d remaining
Escalation Eligible
Upcoming statutory deadline
22d elapsed • 0d remaining
Resolved
Upcoming statutory deadline
22d elapsed • 0d remaining
AI Claim Analysis
Estimated Recovery Amount
Pending payment match
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
1
No flagged violation label yet — keep reviewing payment and document evidence
Missing Items
0
No active evidence gaps are listed.
Deadline Status
Approaching deadline
22 days open in the visible workflow.
Recommended Action
Generate OEM Demand Letter
This is the fastest next move from the current workflow stage.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
31
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Full evidence packet
Estimated packet is large. Prepare a concise executive chronology with full backup evidence separated.
Chronology
Ready to order
Visible span: Jun 12, 2026, 2:51 AM to Jun 20, 2026, 2:56 AM.
Indexed evidence
14 docs / 24 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Monitor
22 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/#recycle/LIN 1025/3-Pre-Authorizations Information Needed-iCS-LIN/Keystone/40932_1/Lionshead warranty claim form - 40932.pdf
Timeline
First seen Jun 12, 2026, 2:51 AM • last seen Jun 20, 2026, 2:56 AM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
18 indexed side comments on this claim.
Latest visible thread signal
Jun 30, 2026, 1:21 PM • processor • @JASON S I stated in an above comment that Lionshead was sending it. Please make sure you are reading everything so double parts are not ordered.
Role mix
Dealer 0 • OEM 0 • Processor 14
Decision cues
Denial signals 1 • info / missing-doc asks 16 • approval signals 7
Best move
Work missing-doc or reply asks first from the thread.
Quick Actions
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Jump straight into Dropbox side comments, notes, and support documents.
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See the quick-rule cards first, then open the legal basis only if needed.
Images
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Claim Lines
No claim lines loaded
Evidence Thread
Alix Mongiat
processor • Jun 11, 2026, 4:17 PM
@cody e @Jeremy G Job D: I will need photos showing DOT date/information on the tire. Please provide photos showing all the information on the tire.
Alix Mongiat
processor • Jun 11, 2026, 4:28 PM
@cody e @Jeremy G Job D: I will need photos showing DOT date/information on the tire. Please provide photos showing all the information on the tire.
Alix Mongiat
processor • Jun 11, 2026, 4:30 PM
PREAUTH121795 has been submitted for approval.
Alix Mongiat
processor • Jun 15, 2026, 9:15 AM
@cody e @Jeremy G
Job A: approved for 0.5 hour - flat rate (requested 2 hours)
Job B: approved for 0.5 hour - flat rate (requested 2 hours)
Job C: approved for 0.3 hour - flat rate (requested 1.5 hours)
Job D: approved for 0.2 hour - repair only (requested 0.5 hour)
Job E: denied- needs to be processed through tire manufacturer. I can do this, I will reach out for what information I need.
Alix Mongiat
processor • Jun 15, 2026, 11:58 AM
@Stephanie K @Ashlee O Can you help me fill this out with the photos provided in the folder? I am not sure we have all the information we need for this form.
Alix Mongiat
processor • Jun 15, 2026, 12:01 PM
This is the form I pulled off Westlake website, so I think this is correct?
Alix Mongiat
processor • Jun 15, 2026, 12:46 PM
@Stephanie K
Alix Mongiat
processor • Jun 15, 2026, 12:50 PM
I have submitted a claim to Lionshead for Job E
Alix Mongiat
processor • Jun 22, 2026, 7:39 AM
This is still pending approval as Beth was off until today.
Alix Mongiat
processor • Jun 23, 2026, 9:26 AM
@cody e @Jeremy G From Lionshead:
Thank you for the claim form and pictures, this tire has been approved. I can ship a tire out to the dealer within 24-36 hours.
All I would need from them would be a labor invoice-we pay .3 hours per their OEM’s approved labor rate.
Thank you.
Alix Mongiat
processor • Jun 23, 2026, 9:30 AM
I am talking this over with Heidi and Chris.
Alix Mongiat
processor • Jun 23, 2026, 10:22 AM
@cody e @Jeremy G Please provide a breakdown of the 3 hours you are requesting for Job E. The WO does not support 3 hours. Thank you.
Alix Mongiat
processor • Jun 30, 2026, 10:39 AM
@JASON S
JASON SWENSON
dealer_or_external • Jun 30, 2026, 11:00 AM
I DID ORDER THE TIRE BUT I HAVE NO INVOICE OR ANY INFO FROM KEYSTONE. I WAS TOLD TO ORDER IT BECAUSE WE HAD TO HAVE IT.
JASON SWENSON
dealer_or_external • Jun 30, 2026, 11:02 AM
THE TIRE IS INSTALLED
JASON SWENSON
dealer_or_external • Jun 30, 2026, 11:55 AM
I JUST DONT KNOW ABOUT THIS TIRE DEAL. I WAS TOLD TO DO A UNKNOWN PART REQUEST. BUT KEYSTONE DID NOT SEND IT. BUT ITS HERE. I GUESS I WAS WAITING FOR AUTHORIZATION AND DIDNT ORDER IT.
JASON SWENSON
dealer_or_external • Jun 30, 2026, 12:11 PM
OK I FOUND THE PACKING SLIP. THE TIRE CAME FROM LIONSHEAD WITHOUT ME ASKING FOR IT.
Alix Mongiat
processor • Jun 30, 2026, 1:21 PM
@JASON S I stated in an above comment that Lionshead was sending it. Please make sure you are reading everything so double parts are not ordered.
Claim Files
Lionshead warranty claim form - 40932.pdf
pdf • Jun 15, 2026, 12:47 PM • 484,455 bytes
/home/openclaw/nas/Dropbox/#recycle/LIN 1025/3-Pre-Authorizations Information Needed-iCS-LIN/Keystone/40932_1/Lionshead warranty claim form - 40932.pdf
Lionshead warranty claim form - 40932.pdf
pdf • Jun 15, 2026, 12:47 PM • 484,455 bytes
/home/openclaw/nas/Dropbox/LIN 1025/2-Pre-Authorizations Pending-iCS/Keystone/40932/Lionshead warranty claim form - 40932.pdf
Standard-Warranty-Claim-Form_51623.pdf
pdf • Jun 15, 2026, 11:54 AM • 169,596 bytes
/home/openclaw/nas/Dropbox/#recycle/LIN 1025/3-Pre-Authorizations Information Needed-iCS-LIN/Keystone/40932/Standard-Warranty-Claim-Form_51623.pdf
Pre-Authorization Print.pdf
approval-artifact • Jun 15, 2026, 9:17 AM • 153,743 bytes
/home/openclaw/nas/Dropbox/#recycle/LIN 1025/2-Pre-Authorizations Pending-iCS/Keystone/40932/Pre-Authorization Print.pdf
Pre-Authorization Print.pdf
approval-artifact • Jun 15, 2026, 9:17 AM • 153,743 bytes
/home/openclaw/nas/Dropbox/#recycle/LIN 1025/3-Pre-Authorizations Information Needed-iCS-LIN/Keystone/40932_1/Pre-Authorization Print.pdf
Pre-Authorization Print.pdf
approval-artifact • Jun 15, 2026, 9:17 AM • 153,743 bytes
/home/openclaw/nas/Dropbox/LIN 1025/2-Pre-Authorizations Pending-iCS/Keystone/40932/Pre-Authorization Print.pdf
RO# 40932 media.zip
zip • Jun 11, 2026, 4:13 PM • 40,440,496 bytes
/home/openclaw/nas/Dropbox/#recycle/LIN 1025/2-Pre-Authorizations Pending-iCS/Keystone/40932/RO# 40932 media.zip
RO# 40932 media.zip
zip • Jun 11, 2026, 4:13 PM • 40,440,496 bytes
/home/openclaw/nas/Dropbox/#recycle/LIN 1025/3-Pre-Authorizations Information Needed-iCS-LIN/Keystone/40932_1/RO# 40932 media.zip
RO# 40932 media.zip
zip • Jun 11, 2026, 4:13 PM • 40,440,496 bytes
/home/openclaw/nas/Dropbox/#recycle/LIN 1025/1- Pre-Authorizations Needed- iCS/Keystone/40932/RO# 40932 media.zip
RO# 40932 media.zip
zip • Jun 11, 2026, 4:13 PM • 40,440,496 bytes
/home/openclaw/nas/Dropbox/LIN 1025/2-Pre-Authorizations Pending-iCS/Keystone/40932/RO# 40932 media.zip
40932.pdf
main-pdf • Jun 11, 2026, 4:12 PM • 421,558 bytes
/home/openclaw/nas/Dropbox/#recycle/LIN 1025/2-Pre-Authorizations Pending-iCS/Keystone/40932/40932.pdf
40932.pdf
main-pdf • Jun 11, 2026, 4:12 PM • 421,558 bytes
/home/openclaw/nas/Dropbox/#recycle/LIN 1025/3-Pre-Authorizations Information Needed-iCS-LIN/Keystone/40932_1/40932.pdf
40932.pdf
main-pdf • Jun 11, 2026, 4:12 PM • 421,558 bytes
/home/openclaw/nas/Dropbox/#recycle/LIN 1025/1- Pre-Authorizations Needed- iCS/Keystone/40932/40932.pdf
40932.pdf
main-pdf • Jun 11, 2026, 4:12 PM • 421,558 bytes
/home/openclaw/nas/Dropbox/LIN 1025/2-Pre-Authorizations Pending-iCS/Keystone/40932/40932.pdf