Claim explorer / evidence thread
Claim 39862
LIN 1025 • Alix • Paid • keystone
risk 0.70
deadline Overdue / escalation ready
images 17
matched 0
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
58d elapsed • 0d remaining
Analyzed
Completed stage
58d elapsed • 0d remaining
Awaiting OEM
Completed stage
58d elapsed • 0d remaining
Auto-Approved
Completed stage
58d elapsed • 0d remaining
Payment Due
Completed stage
58d elapsed • 0d remaining
Escalation Eligible
Completed stage
58d elapsed • 0d remaining
Resolved
Overdue / escalation ready
58d elapsed • 0d remaining • Overdue
AI Claim Analysis
Estimated Recovery Amount
Pending payment match
What this claim may still be worth based on current evidence.
Compliance Score
30/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
2
OEM Response Deadline Exceeded • Payment Deadline Exceeded
Missing Items
0
missing_unit_id_photo • damage_signal_without_damage_photo
Deadline Status
Overdue / escalation ready
58 days open in the visible workflow.
Recommended Action
Escalate to State
This is the fastest next move from the current workflow stage.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
42
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Full evidence packet
Estimated packet is large. Prepare a concise executive chronology with full backup evidence separated.
Chronology
Ready to order
Visible span: May 7, 2026, 5:05 AM to Jun 25, 2026, 2:54 AM.
Indexed evidence
26 docs / 24 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
58 days open in the visible workflow; risk score 0.70.
Claim Summary
Evidence summary
images=17; damage=0; unit=0; parts=0; doc=14; gaps=missing_unit_id_photo,damage_signal_without_damage_photo • Unit 2026 Keystone • VIN 4YDFARL28TE550253
Path
/home/openclaw/nas/Dropbox/LIN 1025/8-Claims Paid/39862/Claim Sheet.pdf
Timeline
First seen May 7, 2026, 5:05 AM • last seen Jun 25, 2026, 2:54 AM
Evidence flags
missing unit id photo • damage signal without damage photo
Comment Intelligence
Thread depth
16 indexed side comments on this claim.
Latest visible thread signal
May 18, 2026, 8:32 AM • processor • @BONNIE S @cody e @Jeremy G This paid on check 1593279 for $917.01 total
Job A: Labor $16.50 Parts $374.61
Job B: Labor $247.50 Parts $162.90
Job C: Labor $82.50
Job D: Labor $33
Role mix
Dealer 0 • OEM 0 • Processor 11
Decision cues
Denial signals 0 • info / missing-doc asks 13 • approval signals 6
Best move
Work missing-doc or reply asks first from the thread.
Quick Actions
Back to search results
Run the same search again.
Open focused evidence thread
Jump straight into Dropbox side comments, notes, and support documents.
Open claim explorer
Return to the main recovery queue view.
Open evidence room
See the quick-rule cards first, then open the legal basis only if needed.
Images
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Claim Lines
No claim lines loaded
Evidence Thread
cody eagle
dealer_or_external • Apr 7, 2026, 4:29 PM
@Alix M @Jeremy G ready for pre approval
cody eagle
dealer_or_external • Apr 7, 2026, 4:46 PM
@Alix M @Jeremy G ready for pre approval
Alix Mongiat
processor • Apr 8, 2026, 8:10 AM
@cody e @Jeremy G
Job B - Please provide photos of the furnace and tags. All appliances need photos of tags and such as we need to select specific brands when entering the PA.
Alix Mongiat
processor • Apr 8, 2026, 10:15 AM
Received the photo via email.
Alix Mongiat
processor • Apr 8, 2026, 10:16 AM
PREAUTH94514 has been submitted for approval.
Alix Mongiat
processor • Apr 9, 2026, 9:13 AM
@cody e @Jeremy G @JASON S
Job A: approved for 0.1 hour (requested 0.2 hour)
Job B: approved for 1.5 hours - labor time adjusted allowing for proper repair procedure to be performed. (requested 3 hours)
Job C: approved for 0.5 hour
Job D: approved for 0.2 hour - labor time adjusted allowing for proper repair procedure to be performed (requested 0.5 hour)
cody eagle
dealer_or_external • Apr 14, 2026, 12:44 PM
@Alix M @Jeremy G ready to summit
Alix Mongiat
processor • Apr 14, 2026, 1:45 PM
@JASON S Can you upload the invoice for Job B? I found the other invoice on Keystone for Job A.
JASON SWENSON
dealer_or_external • Apr 14, 2026, 1:46 PM
Yes
Alix Mongiat
processor • Apr 14, 2026, 2:12 PM
CLAIM95256 has been submitted for payment.
Alix Mongiat
processor • Apr 16, 2026, 11:23 AM
@JASON S @cody e @Jeremy G
Job B: Please provide photo showing the complete defective board removed from the unit.
Alix Mongiat
processor • Apr 16, 2026, 11:24 AM
We have until 4/29 to respond with requested information.
cody eagle
dealer_or_external • Apr 16, 2026, 11:52 AM
@Alix M @Jeremy G @JASON S this job was approved and finished we no longer have this pulled apart they approved it we did not replace anything we removed panel trimmed and reinstalled do they want to pay us to remove again to get another picture.
Alix Mongiat
processor • Apr 21, 2026, 9:00 AM
@cody e @Jeremy G @JASON S There is a part that you claimed for Job B for the furnace. We need a photo of that defective part which you stated you replaced on the WO.
Please make sure you are reading the correct jobs we are asking for information on.
@Michael B
Alix Mongiat
processor • Apr 21, 2026, 10:05 AM
Added photos of the defective board for Job B that were emailed to me. Thank you!
Alix Mongiat
processor • May 18, 2026, 8:32 AM
@BONNIE S @cody e @Jeremy G This paid on check 1593279 for $917.01 total
Job A: Labor $16.50 Parts $374.61
Job B: Labor $247.50 Parts $162.90
Job C: Labor $82.50
Job D: Labor $33
Claim Files
Claim Sheet.pdf
pdf • May 18, 2026, 8:32 AM • 146,076 bytes
/home/openclaw/nas/Dropbox/LIN 1025/8-Claims Paid/39862/Claim Sheet.pdf
Claim Sheet.pdf
pdf • May 18, 2026, 8:32 AM • 146,076 bytes
/home/openclaw/nas/Dropbox/#recycle/LIN 1025/7- Claims in Process/7.1- Claims Submitted- iCS/Keystone/39862/Claim Sheet.pdf
PDFInvoicesInvoice_6261766_4662222.pdf
pdf • Apr 14, 2026, 1:46 PM • 94,011 bytes
/home/openclaw/nas/Dropbox/LIN 1025/8-Claims Paid/39862/PDFInvoicesInvoice_6261766_4662222.pdf
PDFInvoicesInvoice_6261766_4662222.pdf
pdf • Apr 14, 2026, 1:46 PM • 94,011 bytes
/home/openclaw/nas/Dropbox/#recycle/LIN 1025/7- Claims in Process/7.1- Claims Submitted- iCS/Keystone/39862/PDFInvoicesInvoice_6261766_4662222.pdf
PDFInvoicesInvoice_6261766_4662222.pdf
pdf • Apr 14, 2026, 1:46 PM • 94,011 bytes
/home/openclaw/nas/Dropbox/LIN 1025/7- Claims in Process/7.1- Claims Submitted- iCS/Keystone/39862/PDFInvoicesInvoice_6261766_4662222.pdf
PDFInvoicesInvoice_6261766_4662222.pdf
pdf • Apr 14, 2026, 1:46 PM • 94,011 bytes
/home/openclaw/nas/Dropbox/#recycle/LIN 1025/7- Claims in Process/7.2- Claims Returned iCS-LIN/Keystone/39862/PDFInvoicesInvoice_6261766_4662222.pdf
Invoice I5157237.pdf
pdf • Apr 14, 2026, 1:41 PM • 141,774 bytes
/home/openclaw/nas/Dropbox/LIN 1025/8-Claims Paid/39862/Invoice I5157237.pdf
Invoice I5157237.pdf
pdf • Apr 14, 2026, 1:41 PM • 141,774 bytes
/home/openclaw/nas/Dropbox/#recycle/LIN 1025/7- Claims in Process/7.1- Claims Submitted- iCS/Keystone/39862/Invoice I5157237.pdf
Invoice I5157237.pdf
pdf • Apr 14, 2026, 1:41 PM • 141,774 bytes
/home/openclaw/nas/Dropbox/LIN 1025/7- Claims in Process/7.1- Claims Submitted- iCS/Keystone/39862/Invoice I5157237.pdf
Invoice I5157237.pdf
pdf • Apr 14, 2026, 1:41 PM • 141,774 bytes
/home/openclaw/nas/Dropbox/#recycle/LIN 1025/7- Claims in Process/7.2- Claims Returned iCS-LIN/Keystone/39862/Invoice I5157237.pdf
1776188383432_39862_INVOICE_ACCOUNTING_1_original.pdf
pdf • Apr 14, 2026, 1:39 PM • 452,107 bytes
/home/openclaw/nas/Dropbox/LIN 1025/8-Claims Paid/39862/1776188383432_39862_INVOICE_ACCOUNTING_1_original.pdf
1776188383432_39862_INVOICE_ACCOUNTING_1_original.pdf
pdf • Apr 14, 2026, 1:39 PM • 452,107 bytes
/home/openclaw/nas/Dropbox/#recycle/LIN 1025/7- Claims in Process/7.1- Claims Submitted- iCS/Keystone/39862/1776188383432_39862_INVOICE_ACCOUNTING_1_original.pdf
1776188383432_39862_INVOICE_ACCOUNTING_1_original.pdf
pdf • Apr 14, 2026, 1:39 PM • 452,107 bytes
/home/openclaw/nas/Dropbox/LIN 1025/7- Claims in Process/7.1- Claims Submitted- iCS/Keystone/39862/1776188383432_39862_INVOICE_ACCOUNTING_1_original.pdf
1776188383432_39862_INVOICE_ACCOUNTING_1_original.pdf
pdf • Apr 14, 2026, 1:39 PM • 452,107 bytes
/home/openclaw/nas/Dropbox/#recycle/LIN 1025/7- Claims in Process/7.2- Claims Returned iCS-LIN/Keystone/39862/1776188383432_39862_INVOICE_ACCOUNTING_1_original.pdf
RO# 39862 media.zip
zip • Apr 7, 2026, 5:55 PM • 31,660,836 bytes
/home/openclaw/nas/Dropbox/LIN 1025/8-Claims Paid/39862/RO# 39862 media.zip
RO# 39862 media.zip
zip • Apr 7, 2026, 5:55 PM • 31,660,836 bytes
/home/openclaw/nas/Dropbox/#recycle/LIN 1025/7- Claims in Process/7.1- Claims Submitted- iCS/Keystone/39862/RO# 39862 media.zip
RO# 39862 media.zip
zip • Apr 7, 2026, 5:55 PM • 31,660,836 bytes
/home/openclaw/nas/Dropbox/LIN 1025/7- Claims in Process/7.1- Claims Submitted- iCS/Keystone/39862/RO# 39862 media.zip
RO# 39862 media.zip
zip • Apr 7, 2026, 5:55 PM • 31,660,836 bytes
/home/openclaw/nas/Dropbox/#recycle/LIN 1025/7- Claims in Process/7.2- Claims Returned iCS-LIN/Keystone/39862/RO# 39862 media.zip
39862.pdf
main-pdf • Apr 7, 2026, 5:52 PM • 502,554 bytes
/home/openclaw/nas/Dropbox/LIN 1025/8-Claims Paid/39862/39862.pdf
39862.pdf
main-pdf • Apr 7, 2026, 5:52 PM • 502,554 bytes
/home/openclaw/nas/Dropbox/#recycle/LIN 1025/7- Claims in Process/7.1- Claims Submitted- iCS/Keystone/39862/39862.pdf
39862.pdf
main-pdf • Apr 7, 2026, 5:52 PM • 502,554 bytes
/home/openclaw/nas/Dropbox/LIN 1025/7- Claims in Process/7.1- Claims Submitted- iCS/Keystone/39862/39862.pdf
39862.pdf
main-pdf • Apr 7, 2026, 5:52 PM • 502,554 bytes
/home/openclaw/nas/Dropbox/#recycle/LIN 1025/7- Claims in Process/7.2- Claims Returned iCS-LIN/Keystone/39862/39862.pdf
39862-incorrect WO.pdf
pdf • Apr 7, 2026, 4:45 PM • 442,040 bytes
/home/openclaw/nas/Dropbox/LIN 1025/8-Claims Paid/39862/39862-incorrect WO.pdf
39862-incorrect WO.pdf
pdf • Apr 7, 2026, 4:45 PM • 442,040 bytes
/home/openclaw/nas/Dropbox/#recycle/LIN 1025/7- Claims in Process/7.1- Claims Submitted- iCS/Keystone/39862/39862-incorrect WO.pdf
39862-incorrect WO.pdf
pdf • Apr 7, 2026, 4:45 PM • 442,040 bytes
/home/openclaw/nas/Dropbox/LIN 1025/7- Claims in Process/7.1- Claims Submitted- iCS/Keystone/39862/39862-incorrect WO.pdf
39862-incorrect WO.pdf
pdf • Apr 7, 2026, 4:45 PM • 442,040 bytes
/home/openclaw/nas/Dropbox/#recycle/LIN 1025/7- Claims in Process/7.2- Claims Returned iCS-LIN/Keystone/39862/39862-incorrect WO.pdf