Claim 27717

Claim explorer / evidence thread

Claim 27717

TRI 1202 • Ashlee • Approved / Unpaid • forest-river

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Estimated recovery

$2,125.00

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risk 0.00 deadline Approaching deadline images 0 matched 1 review 102

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Completed stage

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Upcoming statutory deadline

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Upcoming statutory deadline

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Upcoming statutory deadline

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AI Claim Analysis

Estimated Recovery Amount

$2,125.00

What this claim may still be worth based on current evidence.

Compliance Score

100/100

Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.

Violations Detected

No flagged violation label yet — keep reviewing payment and document evidence

Missing Items

102

No active evidence gaps are listed.

Deadline Status

Approaching deadline

44 days open in the visible workflow.

Recommended Action

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Dossier completeness

Files 122 • RO lines 60 • human-described photos 117 • 3C red • reconciliation reconciled • linked side comments 6

Gaps: three c not quality ready • sidebar comment coherence not supported

US dispute readiness

Evidence packet check

Compact packet candidate

Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.

Estimated pack size

Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.

Evidence packet lane

Compact packet candidate

Small enough for a compact escalation packet, assuming final PDFs stay clean.

Chronology

Ready to order

Visible span: Sep 17, 2026, 4:39 PM to Sep 24, 2026, 2:55 AM.

Indexed evidence

4 docs / 0 images

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Cross-reference base

Available

Line items, comments, or gap flags can be tied back to supporting material.

Witness verification

Human verification required

Any statement or affidavit output must be checked by the witness before use.

AI / citation gate

Manual check required

Escalation material must keep facts, inferences, citations, and source documents separated.

Expert evidence pressure

Not signalled

No expert-evidence trigger is visible from the current image rollup.

Escalation posture

Monitor

44 days open in the visible workflow; risk score 0.00.

Claim Summary

Evidence summary

No evidence summary yet.

Path

/home/openclaw/nas/Dropbox/TRI 1202/5- Pre-Authorizations Approved- TRI/Forest River/27717/PA.pdf

Timeline

First seen Sep 17, 2026, 4:39 PM • last seen Sep 24, 2026, 2:55 AM

Evidence flags

No active evidence gap flags

Comment Intelligence

Thread depth

12 indexed side comments on this claim.

Latest visible thread signal

Oct 29, 2026, 9:53 AM • dealer_or_external • @Stephanie D parts tracking FLATWORLD DAYTON 00025929217

Role mix

Dealer 0 • OEM 0 • Processor 6

Decision cues

Denial signals 1 • info / missing-doc asks 19 • approval signals 15

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Work missing-doc or reply asks first from the thread.

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Images

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Claim Lines

complaint

A screw under the kitchen slide caused damage to the lino flooring

matched • confidence 0.73

complaint

A screw under the kitchen slide caused damage to the lino flooring

needs-review • confidence 0.29

cause

Noted on DAF, screw left in floor at slide out from factory

needs-review • confidence 0.31

cause

Noted on DAF, screw left in floor at slide out from factory

needs-review • confidence 0.10

correction

Remove the damage lino by cutting the pattern out, clean area and prep for new lino to be laid and glued in place Model# Dlr Sub Hrs ~~ 4.00 Sub

partial-match • confidence 0.58

correction

Remove the damage lino by cutting the pattern out, clean area and prep for new lino to be laid and glued in place Model# Dlr Sub Hrs ~~ 4.00 Sub

needs-review • confidence 0.21

complaint

Small hole in mirror cabinet door front bathroom

needs-review • confidence 0.31

complaint

Small hole in mirror cabinet door front bathroom

partial-match • confidence 0.36

cause

Noted on DAF, not filled and colored

needs-review • confidence 0.27

cause

Noted on DAF, not filled and colored

needs-review • confidence 0.05

correction

Fill, smooth, and color blend area Model# DirSubHrs 0.30 Sub

needs-review • confidence 0.27

correction

Fill, smooth, and color blend area Model# DirSubHrs 0.30 Sub

needs-review • confidence 0.06

complaint

Dometic toilet lid damaged. Seat has a dent on the ring and scratched

partial-match • confidence 0.41

complaint

Dometic toilet lid damaged. Seat has a dent on the ring and scratched

needs-review • confidence 0.14

cause

Noted on DAF, damaged at build

needs-review • confidence 0.33

cause

Noted on DAF, damaged at build

needs-review • confidence 0.05

correction

Replace toilet seat and lid Model# 1 Dir Sub Hrs 0.50 Sub

partial-match • confidence 0.44

correction

Replace toilet seat and lid Model# 1 Dir Sub Hrs 0.50 Sub

needs-review • confidence 0.14

complaint

Closet in front bunkroom has nails sticking out of the stile and holes in the stile as well

needs-review • confidence 0.30

complaint

Closet in front bunkroom has nails sticking out of the stile and holes in the stile as well

needs-review • confidence 0.05

cause

Noted on DAF

needs-review • confidence 0.30

cause

Noted on DAF

needs-review • confidence 0.05

correction

Remove or secure in place all nails sticking out on structure. Remove and replace the top stile pieces where they come together on the corner. Fill, smooth, and color blend areas Model# Dir Sub Hrs 1.00 Sub

needs-review • confidence 0.34

correction

needs-review • confidence 0.06

complaint

Bunk room slide fascia has lots of holes, places peeled up, nails sticking out, and not secured in place correctly. This is on both sides and top

needs-review • confidence 0.31

complaint

Bunk room slide fascia has lots of holes, places peeled up, nails sticking out, and not secured in place correctly. This is on both sides and top

needs-review • confidence 0.10

cause

Noted on DAF, Damaged fascia at build

partial-match • confidence 0.36

cause

Noted on DAF, Damaged fascia at build

needs-review • confidence 0.05

correction

Remove both sides, top and square corners on slide fascia and replace with all new fascia and squares. Model# Dir Sub Hrs 1.50 Sub

needs-review • confidence 0.31

correction

Remove both sides, top and square corners on slide fascia and replace with all new fascia and squares. Model# Dir Sub Hrs 1.50 Sub

needs-review • confidence 0.06

complaint

Deep cut on bunk room wall above latch

needs-review • confidence 0.30

complaint

Deep cut on bunk room wall above latch

needs-review • confidence 0.10

cause

Noted on DAF, damaged at factory

needs-review • confidence 0.30

cause

Noted on DAF, damaged at factory

needs-review • confidence 0.05

correction

Fill, smooth, and place a line of seam tape on wall Model# Dir Sub Hrs 0.30 Sub

partial-match • confidence 0.35

correction

Fill, smooth, and place a line of seam tape on wall Model# Dir Sub Hrs 0.30 Sub

needs-review • confidence 0.20

complaint

Compartment door ring has paint scuffs, paint missing and scratched

partial-match • confidence 0.51

complaint

Compartment door ring has paint scuffs, paint missing and scratched

needs-review • confidence 0.22

cause

Noted on DAF

needs-review • confidence 0.32

cause

Noted on DAF

needs-review • confidence 0.05

correction

Replace compartment door and reseal area Model# Dir Sub Hrs 1.00 Sub

partial-match • confidence 0.51

correction

Replace compartment door and reseal area Model# Dir Sub Hrs 1.00 Sub

needs-review • confidence 0.22

complaint

Long compartment door on unit has a tag/paper stuck in the sealant

partial-match • confidence 0.47

complaint

Long compartment door on unit has a tag/paper stuck in the sealant

needs-review • confidence 0.22

cause

Noted on DAF

needs-review • confidence 0.32

cause

Noted on DAF

needs-review • confidence 0.05

correction

Remove the current sealant, clean area, and reseal Model# Dir Sub Hrs 0.50 Sub

needs-review • confidence 0.33

correction

Remove the current sealant, clean area, and reseal Model# Dir Sub Hrs 0.50 Sub

needs-review • confidence 0.06

complaint

Kitchen cabinet paint is chipped

partial-match • confidence 0.36

complaint

Kitchen cabinet paint is chipped

needs-review • confidence 0.22

cause

Noted on DAF

needs-review • confidence 0.33

cause

Noted on DAF

needs-review • confidence 0.05

correction

Fill and color blend area Model# Dir Sub Hrs 0.30 Sub

partial-match • confidence 0.39

correction

Fill and color blend area Model# Dir Sub Hrs 0.30 Sub

needs-review • confidence 0.06

complaint

Entry doors are rusted on hinges

needs-review • confidence 0.31

complaint

Entry doors are rusted on hinges

needs-review • confidence 0.05

cause

Noted on DAF

needs-review • confidence 0.31

cause

Noted on DAF

needs-review • confidence 0.05

correction

Color match reusted area Model# Dir Sub Hrs 0.30 Sub

needs-review • confidence 0.31

correction

Color match reusted area Model# Dir Sub Hrs 0.30 Sub

needs-review • confidence 0.06

complaint

Kitchen backsplash is cut

partial-match • confidence 0.41

complaint

Kitchen backsplash is cut

needs-review • confidence 0.11

cause

Noted on DAF

needs-review • confidence 0.32

cause

Noted on DAF

needs-review • confidence 0.05

correction

Remove cut backsplash, clean area, apply double sided tape to the new backsplash and install. Replace backsplash Model# Dir Sub Hrs 1.50 Sub

partial-match • confidence 0.40

correction

Remove cut backsplash, clean area, apply double sided tape to the new backsplash and install. Replace backsplash Model# Dir Sub Hrs 1.50 Sub

needs-review • confidence 0.20

complaint

Pull out drawer under the kitchen sink is loose on the right side when opening it

partial-match • confidence 0.41

complaint

Pull out drawer under the kitchen sink is loose on the right side when opening it

needs-review • confidence 0.13

cause

Noted on DAF

needs-review • confidence 0.29

cause

Noted on DAF

needs-review • confidence 0.05

correction

Adjust the hinge on the right side of the drawer Model# Dir Sub Hrs 0.20 Sub

partial-match • confidence 0.41

correction

Adjust the hinge on the right side of the drawer Model# Dir Sub Hrs 0.20 Sub

needs-review • confidence 0.22

complaint

White spots on the couch, back and side

needs-review • confidence 0.34

complaint

White spots on the couch, back and side

needs-review • confidence 0.06

cause

Noted on DAF

needs-review • confidence 0.30

cause

Noted on DAF

needs-review • confidence 0.05

correction

Clean areas and if this repair does not work, file another claim to replace Model# Dir Sub Hrs 1.00 Sub

needs-review • confidence 0.30

correction

Clean areas and if this repair does not work, file another claim to replace Model# Dir Sub Hrs 1.00 Sub

needs-review • confidence 0.12

complaint

Dent in floating shelf above tv in living area

needs-review • confidence 0.31

complaint

Dent in floating shelf above tv in living area

needs-review • confidence 0.16

cause

Noted on DAF

needs-review • confidence 0.27

cause

Noted on DAF

needs-review • confidence 0.05

correction

Remove and replace floating shelf Model# Dir Sub Hrs 0.50 Sub

needs-review • confidence 0.27

correction

Remove and replace floating shelf Model# Dir Sub Hrs 0.50 Sub

needs-review • confidence 0.06

complaint

Bottom of master bedroom has a chip in the overlay/door

needs-review • confidence 0.15

complaint

Bottom of master bedroom has a chip in the overlay/door

needs-review • confidence 0.22

cause

Noted on DAF

needs-review • confidence 0.05

cause

Noted on DAF

needs-review • confidence 0.05

correction

Replace door Model# Dir Sub Hrs 0.50 Sub

needs-review • confidence 0.15

correction

Replace door Model# Dir Sub Hrs 0.50 Sub

needs-review • confidence 0.22

complaint

Valance over bed is stained and caused damage to the color of it’

partial-match • confidence 0.60

complaint

Valance over bed is stained and caused damage to the color of it’

needs-review • confidence 0.15

cause

Noted on DAF

needs-review • confidence 0.32

cause

Noted on DAF

needs-review • confidence 0.05

correction

Remove the electrical outlets, remove the damaged valance, replace with new valance and reinstall all electrical outlets Model# Dir Sub Hrs 1.00 Sub

needs-review • confidence 0.32

correction

Remove the electrical outlets, remove the damaged valance, replace with new valance and reinstall all electrical outlets Model# Dir Sub Hrs 1.00 Sub

needs-review • confidence 0.09

complaint

3 spots of black stains on master bedroom wall

partial-match • confidence 0.36

complaint

3 spots of black stains on master bedroom wall

needs-review • confidence 0.09

cause

Noted on DAF

needs-review • confidence 0.33

cause

Noted on DAF

needs-review • confidence 0.05

correction

Clean and color blend area Model# Dir Sub Hrs 0.20 Sub

needs-review • confidence 0.33

correction

Clean and color blend area Model# Dir Sub Hrs 0.20 Sub

needs-review • confidence 0.06

complaint

Bathroom cabinet stile has bubbles across the top

needs-review • confidence 0.31

complaint

Bathroom cabinet stile has bubbles across the top

needs-review • confidence 0.22

cause

Noted on DAF, color is lifting on cabinet

needs-review • confidence 0.31

cause

Noted on DAF, color is lifting on cabinet

needs-review • confidence 0.22

correction

Smooth and color blend area, note to VIN incase of future issues Model# Dir Sub Hrs 0.30 Sub

needs-review • confidence 0.31

correction

Smooth and color blend area, note to VIN incase of future issues Model# Dir Sub Hrs 0.30 Sub

needs-review • confidence 0.06

complaint

Bunk room slide switch is backwards

needs-review • confidence 0.28

complaint

Bunk room slide switch is backwards

needs-review • confidence 0.10

cause

Noted on DAF, switch works opposite to the other slide switch

needs-review • confidence 0.28

cause

Noted on DAF, switch works opposite to the other slide switch

needs-review • confidence 0.10

correction

Remove switch and install correctly Model# Dir Sub Hrs 0.30 Sub

needs-review • confidence 0.28

correction

Remove switch and install correctly Model# Dir Sub Hrs 0.30 Sub

needs-review • confidence 0.06

complaint

AC missing the inside interior covers

needs-review • confidence 0.28

complaint

AC missing the inside interior covers

needs-review • confidence 0.09

cause

Noted on DAF

needs-review • confidence 0.28

cause

Noted on DAF

needs-review • confidence 0.05

correction

Replace inside AC cover Model# Dir Sub Hrs 0.20 Sub

needs-review • confidence 0.28

correction

Replace inside AC cover Model# Dir Sub Hrs 0.20 Sub

needs-review • confidence 0.06

Evidence Thread

Chris Balderrama

owner_test_review • unknown

@Ashlee O @Heidi H - iClaims TEST REVIEW 2026-10-14 / RO 27717. Reviewed the RO, both DAF pages, all five PA pages, 117 photos, sampled frames across both short videos, and existing comments. JOB 9: The RO says entry-door hinges / color match / .30 hour, but the photos and Suburban tag show the stair assembly, and the authorization specifies COMPLETE STAIR ASSEMBLY replacement / .50 hour. Reconcile the component, correction and labor description and retain the supplied authorization conditions. PHOTO MAPPING: Stephanie's September 21 correction assigns LINE 7 (6).jpg to Job 8. Supplemental door views and tags distinguish Jobs 7 and 8; do not request that same clarification or manufacturer tag again. PA LINE NUMBERS DIFFER: PA 9 is RO 10 (kitchen cabinet), PA 10 is RO 9 (steps), and PA 15 is RO 16 (bedroom door). Match by narrative, not number. RO/approved-hour differences include Jobs 7 (1.0/.50), 11 (1.5/.50), 12 (.20/.10), 13 (1.0/.50), and 14 (.50/.20); other entries were approved above the RO figure. Preserve actual technician time and retain revised authorization where needed; these are not verified payment shortfalls. JOB 21: The photos show installed ceiling A/C grille assemblies and tags. Identify the exact missing cover/insert and correct part rather than treating the whole assembly as absent. DAF page 1 also notes a very loose refrigerator and a non-retracting seating-side shade; identify their disposition or separate repair reference rather than assume they were resolved. The drawer video shows movement at the under-sink front; the switch video shows actuation and the slide area, not completed corrective work. Today's 12:27 PM discussion already asks whether parts were ordered. Resolve that existing order-status question; authorization is not installation, and this is not a demand for completed-repair photos while work is pending. No original files, approvals or claim status changed. [TEST-27717-20261014]

Ashlee Olsen

processor • Sep 17, 2026, 5:12 PM

submitted PA#2812584

Ashlee Olsen

processor • Sep 18, 2026, 11:50 AM

@Stephanie D WO 27717 FR feedback: 09/18/2026dlwilliams@forestriverinc.comIs this the same door as line 7?

Ashlee Olsen

processor • Sep 18, 2026, 11:52 AM

@Stephanie D WO 27717 FR feedback job 8: 09/18/2026dlwilliams@forestriverinc.comIs this the same door as line 7?

Stephanie Davis

dealer_or_external • Sep 21, 2026, 9:39 AM

No, they are different doors. I think the mess up is on line 7 #(6) photo goes to line 8. This was a mistake on my end. I have attached more photos for line 7 and 8 for proof.

Ashlee Olsen

processor • Sep 21, 2026, 6:47 PM

@Stephanie D WO 27717 FR feedback job 9: 09/21/2026dlwilliams@forestriverinc.comis this the door or the step? Will need a picture of the manufacturer's Tag

Ashlee Olsen

processor • Sep 23, 2026, 5:19 PM

approved job 1 4 job 2 .3 job 3 .5 job 4 1 job 5 1.5 job 6 .3 job 7 .5 job 8 .5 job 9 .5 Suburban will authorize the replacement of the Complete Stair Assembly, field scrap the old part, warranty allowance time is .50 hours. To help ensure your claim is processed quickly and smoothly, please include this authorization email when submitting your labor claim for payment/VCB. Note: The use of any “aftermarket”, “universal”, or non-genuine Suburban part is strictly prohibited and will result in the coverage request being denied. job 10 .3 job 11 .5 job 12 .1 job 13 .5 job 14 .2 job 16 .5 job 17 1 job 18 .2 job 19 .3 job 20 .3 job 21 .2

Stephanie Davis

dealer_or_external • Sep 24, 2026, 1:49 PM

@Cole P Approved to order the following: Line 1: Lino flooring Line 3: toilet lid Line 4: top piece of stile Line 5: both sides and top of stile. box corner squares on stile Line 6: seam tape for bedroom wall Line 7: compartment door Line 11: backsplash Line 14: floating shelf Line 16: master bedroom door Line 17: valance that is over the bed Line 9: complete stair assembly, Suburban Line 21: interior a/c cover

Stephanie Davis

dealer_or_external • Oct 14, 2026, 12:27 PM

@Cole P This is the one we went and looked at before @Tessa C went on vacation. I am not showing any parts ordered, do you have any info? If not @Tessa C Can you, please order the above parts?

Chris Balderrama

processor • Oct 14, 2026, 11:20 PM

Tessa Coffey

dealer_or_external • Oct 16, 2026, 1:17 PM

@Stephanie D ON ORDER 18446 FINGERS CROSSED THE USER PARTS ARE CORRECT

Tessa Coffey

dealer_or_external • Oct 29, 2026, 9:53 AM

@Stephanie D parts tracking FLATWORLD DAYTON 00025929217

Claim Files

WO.pdf

pdf • Sep 17, 2026, 4:30 PM • 411,759 bytes

/home/openclaw/nas/Dropbox/TRI 1202/5- Pre-Authorizations Approved- TRI/Forest River/27717/WO.pdf

WO.pdf

pdf • Sep 17, 2026, 4:30 PM • 411,759 bytes

/home/openclaw/nas/Dropbox/TRI 1202/3-Pre-Authorizations Information Needed- iCS-TRI/Forest River/27717/WO.pdf

WO.pdf

pdf • Sep 17, 2026, 4:30 PM • 411,759 bytes

/home/openclaw/nas/Dropbox/TRI 1202/2- Pre-Authorizations Pending- iCS/Forest River/27717/WO.pdf

WO.pdf

pdf • Sep 17, 2026, 4:30 PM • 411,759 bytes

/home/openclaw/nas/Dropbox/TRI 1202/1- Pre-Authorizations Needed-iCS/Forest River/27717/WO.pdf

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