Claim explorer / evidence thread
Claim 27604
TRI 1202 • Ashlee • Approved / Unpaid • forest-river
risk 0.00
deadline Approaching deadline
images 0
matched 0
review 24
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6d elapsed • 0d remaining
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6d elapsed • 9d remaining
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Upcoming statutory deadline
6d elapsed • 39d remaining
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Upcoming statutory deadline
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Resolved
Upcoming statutory deadline
6d elapsed • 4d remaining
AI Claim Analysis
Estimated Recovery Amount
$2,250.00
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
1
No flagged violation label yet — keep reviewing payment and document evidence
Missing Items
24
No active evidence gaps are listed.
Deadline Status
Approaching deadline
6 days open in the visible workflow.
Recommended Action
Await OEM Response
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US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
11
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: Aug 26, 2026, 12:44 PM to Aug 27, 2026, 2:56 AM.
Indexed evidence
3 docs / 0 images
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Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Monitor
6 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/TRI 1202/5- Pre-Authorizations Approved- TRI/Forest River/27604/WO.pdf
Timeline
First seen Aug 26, 2026, 12:44 PM • last seen Aug 27, 2026, 2:56 AM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
5 indexed side comments on this claim.
Latest visible thread signal
Aug 27, 2026, 3:54 PM • dealer_or_external • @Stephanie D ON ORDER 18308 double sided tape is locally sourced
Role mix
Dealer 0 • OEM 0 • Processor 2
Decision cues
Denial signals 0 • info / missing-doc asks 7 • approval signals 5
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Work missing-doc or reply asks first from the thread.
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Images
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Claim Lines
complaint
SHOWER IS LEAKING THIS IS A CORNER SHOWER AND WHEN THE WATER IS ON ITS LEAKING ON THE RIGHT SIDE.
needs-review • confidence 0.18
complaint
SHOWER IS LEAKING THIS IS A CORNER SHOWER AND WHEN THE WATER IS ON ITS LEAKING ON THE RIGHT SIDE.
needs-review • confidence 0.18
cause
VERIFIED THERE IS WATER LEAKING FROM THE SHOWER AREA WHEN THE WATER HITS THE REAR SHOWER SURROUND.
needs-review • confidence 0.22
cause
VERIFIED THERE IS WATER LEAKING FROM THE SHOWER AREA WHEN THE WATER HITS THE REAR SHOWER SURROUND.
needs-review • confidence 0.22
correction
SEAL AROUND SHOWER TO STOP THE WATER FROM LEAKING ONTO THE FLOOR WHEN USING THE SHOWER. *94515*
needs-review • confidence 0.25
correction
SEAL AROUND SHOWER TO STOP THE WATER FROM LEAKING ONTO THE FLOOR WHEN USING THE SHOWER. *94515*
needs-review • confidence 0.25
complaint
ENTRY DOOR IS VERY HARD TO SHUT CUST HAS TO SLAM IT.
needs-review • confidence 0.16
complaint
ENTRY DOOR IS VERY HARD TO SHUT CUST HAS TO SLAM IT.
needs-review • confidence 0.16
cause
TECH VERIFIED THE ENTRY DOOR IS EXTREMELY HARD TO CLOSE.
needs-review • confidence 0.16
cause
TECH VERIFIED THE ENTRY DOOR IS EXTREMELY HARD TO CLOSE.
needs-review • confidence 0.16
correction
ADJUST THE ENTRY DOOR TO CLOSE CORRECTLY AND AS DESIGNED
needs-review • confidence 0.16
correction
ADJUST THE ENTRY DOOR TO CLOSE CORRECTLY AND AS DESIGNED
needs-review • confidence 0.16
complaint
SHELF IN BEDROOM IN MAIN CLOSET IS BROKEN AND HAS BEEN SINCE PURCHASE OF THE UNIT
partial-match • confidence 0.36
complaint
SHELF IN BEDROOM IN MAIN CLOSET IS BROKEN AND HAS BEEN SINCE PURCHASE OF THE UNIT
partial-match • confidence 0.36
cause
VERIFIED TOP SHELF IS BROKEN.
partial-match • confidence 0.36
cause
VERIFIED TOP SHELF IS BROKEN.
partial-match • confidence 0.36
correction
REPLACE THE COMPLETE SHELF IN CLOSET
needs-review • confidence 0.29
correction
REPLACE THE COMPLETE SHELF IN CLOSET
needs-review • confidence 0.29
complaint
2 WINDOWS IN THE LIVING ROOM 1 BEHIND COUCH AND ONE AT THE DINING TABLE HAS LEAKED DURING THE LAST RAIN. CUST STATED THERE IS A WATER HOOK UP AND HOSE TO SHOWER THE WINDOW FOR WARRANTY CORRECTION: MAKING NOTE ON VIN WITH FOREST RIVER FOR THESE WINDOWS. TECH STATED THE WATER IS NOT ENTERING THE UNIT WHEN SHOWERING WITH WATER. Subtotal for Job #6: 0.00 Job #7 - Warranty COMPLAINT: THE CEILING IN THE OUTDOOR KITCHEN IS COMING DOWN. CUST WILL SHOW *27604* TECH EXACTLY WHERE
partial-match • confidence 0.48
complaint
2 WINDOWS IN THE LIVING ROOM 1 BEHIND COUCH AND ONE AT THE DINING TABLE HAS LEAKED DURING THE LAST RAIN. CUST STATED THERE IS A WATER HOOK UP AND HOSE TO SHOWER THE WINDOW FOR WARRANTY CORRECTION: MAKING NOTE ON VIN WITH FOREST RIVER FOR THESE WINDOWS. TECH STATED THE WATER IS NOT ENTERING THE UNIT WHEN SHOWERING WITH WATER. Subtotal for Job #6: 0.00 Job #7 - Warranty COMPLAINT: THE CEILING IN THE OUTDOOR KITCHEN IS COMING DOWN. CUST WILL SHOW *27604* TECH EXACTLY WHERE
partial-match • confidence 0.48
cause
VERIFIED THE CEILING PART OF THE OUTSIDE KITCHEN IS COMING DOWN AND NOT SECURE.
partial-match • confidence 0.47
cause
VERIFIED THE CEILING PART OF THE OUTSIDE KITCHEN IS COMING DOWN AND NOT SECURE.
partial-match • confidence 0.47
correction
RESECURE THE TOP CEILING PANEL
partial-match • confidence 0.41
correction
RESECURE THE TOP CEILING PANEL
partial-match • confidence 0.41
complaint
BEHIND THE KITCHEN STOVE THERE IS A BLACK PIECE THAT IS SAGGING IN THE MIDDLE. CUST WILL SHOW TECH
needs-review • confidence 0.32
complaint
BEHIND THE KITCHEN STOVE THERE IS A BLACK PIECE THAT IS SAGGING IN THE MIDDLE. CUST WILL SHOW TECH
needs-review • confidence 0.32
cause
VERIFIED THE BLACK PIECE RIGHT BEHIND THE STOVE IS BOWING UP AND NOT LAYING LIKE IT SHOULD DOUBET, SAMANTHA Customer #: 94515
needs-review • confidence 0.32
cause
VERIFIED THE BLACK PIECE RIGHT BEHIND THE STOVE IS BOWING UP AND NOT LAYING LIKE IT SHOULD DOUBET, SAMANTHA Customer #: 94515
needs-review • confidence 0.32
correction
REPLACE THE PIECE BEHIND THE STOVE WITH A NEW ONE AND SECURE IN PALCE
needs-review • confidence 0.32
correction
REPLACE THE PIECE BEHIND THE STOVE WITH A NEW ONE AND SECURE IN PALCE
needs-review • confidence 0.32
complaint
SHADE OVER COUCH WILL NOT LOCK DOWN AND STAY WHENPULLING SHADE DOWN TO COVER WINDOW
partial-match • confidence 0.43
complaint
SHADE OVER COUCH WILL NOT LOCK DOWN AND STAY WHENPULLING SHADE DOWN TO COVER WINDOW
partial-match • confidence 0.43
cause
FAULTY SHADE AND WILL NOT WORK AS DESIGNED TO *94515*
partial-match • confidence 0.38
cause
FAULTY SHADE AND WILL NOT WORK AS DESIGNED TO *94515*
partial-match • confidence 0.38
correction
REPLACE SHADE
partial-match • confidence 0.38
correction
REPLACE SHADE
partial-match • confidence 0.38
complaint
THE BACK SPLASH BEHIND THE STOVE IS BUBBLING OUT FROM THE WALL AND NOT FLUSH ON THE WALL
needs-review • confidence 0.29
complaint
THE BACK SPLASH BEHIND THE STOVE IS BUBBLING OUT FROM THE WALL AND NOT FLUSH ON THE WALL
needs-review • confidence 0.29
cause
ADHESIVE ON THE BACK OF THE BACK SPLASH IS NOT STICKING AND ALLOWING BACK SPLASH TO COME LOOSE
partial-match • confidence 0.41
cause
ADHESIVE ON THE BACK OF THE BACK SPLASH IS NOT STICKING AND ALLOWING BACK SPLASH TO COME LOOSE
partial-match • confidence 0.41
correction
ADD DOUBLE SIDED STICKY TAPE TO BACK SPLASH AND RESECURE BACK ON WALL
needs-review • confidence 0.29
correction
ADD DOUBLE SIDED STICKY TAPE TO BACK SPLASH AND RESECURE BACK ON WALL
needs-review • confidence 0.29
Evidence Thread
Ashlee Olsen
processor • Aug 26, 2026, 2:52 PM
submitted PA#2789983
Ashlee Olsen
processor • Aug 26, 2026, 6:42 PM
approved
job 3 .3
job 4 .3
mkrontz@forestriverinc.comdealer has requested more time than what is normally approved for this repair. If you have additional information or need more time as the repair progresses, please contact me directly to discuss and I can continue to review it.
job 5 authorized to resecure and
job 6 noted
job 7 .2
job 8 .1 mkrontz@forestriverinc.comdealer has requested more time than what is normally approved for this repair. If you have additional information or need more time as the repair progresses, please contact me directly to discuss and I can continue to review it.
job 9 .2
job 10 .2
Stephanie Davis
dealer_or_external • Aug 27, 2026, 12:06 PM
@Tessa C Approved to order the following:
Line 8: piece behind stove (I would send a photo and an email. You can also text the customer and she will help if you need to)
Line 9: shade
Line 10: need double sided tape and if we have to order this, we will need the receipt for the claim to prove proof of purchase.
Tessa Coffey
dealer_or_external • Aug 27, 2026, 3:28 PM
@Stephanie D sent email to joehanna bout the stove piece and the double sided tape
Tessa Coffey
dealer_or_external • Aug 27, 2026, 3:54 PM
@Stephanie D ON ORDER 18308 double sided tape is locally sourced
Claim Files
WO.pdf
pdf • Aug 26, 2026, 12:35 PM • 407,803 bytes
/home/openclaw/nas/Dropbox/TRI 1202/5- Pre-Authorizations Approved- TRI/Forest River/27604/WO.pdf
WO.pdf
pdf • Aug 26, 2026, 12:35 PM • 407,803 bytes
/home/openclaw/nas/Dropbox/TRI 1202/2- Pre-Authorizations Pending- iCS/Forest River/27604/WO.pdf
WO.pdf
pdf • Aug 26, 2026, 12:35 PM • 407,803 bytes
/home/openclaw/nas/Dropbox/TRI 1202/1- Pre-Authorizations Needed-iCS/Forest River/27604/WO.pdf