Claim explorer / evidence thread
Claim 27525
TRI 1202 • Ashlee • OEM Review • forest-river
risk 0.00
deadline Approaching deadline
images 0
matched 0
review 18
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
89d elapsed • 0d remaining
Analyzed
Completed stage
89d elapsed • 0d remaining
Awaiting OEM
Completed stage
89d elapsed • 0d remaining
Auto-Approved
Completed stage
89d elapsed • 0d remaining
Payment Due
Approaching deadline
89d elapsed • 0d remaining
Escalation Eligible
Upcoming statutory deadline
89d elapsed • 0d remaining
Resolved
Upcoming statutory deadline
89d elapsed • 0d remaining
AI Claim Analysis
Estimated Recovery Amount
$750.00
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
1
OEM Response Deadline Exceeded
Missing Items
18
No active evidence gaps are listed.
Deadline Status
Approaching deadline
89 days open in the visible workflow.
Recommended Action
Review Short-Pay
This is the fastest next move from the current workflow stage.
Dossier completeness
Dossier has not been generated yet. Evidence presence is not treated as complete.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
13
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: Aug 3, 2026, 12:44 PM to Sep 10, 2026, 2:58 AM.
Indexed evidence
6 docs / 0 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
89 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/TRI 1202/7- Claims In Process/7.1- Claims Submitted- iCS/Forest River/27525/COMPLETED WO.pdf
Timeline
First seen Aug 3, 2026, 12:44 PM • last seen Sep 10, 2026, 2:58 AM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
14 indexed side comments on this claim.
Latest visible thread signal
Sep 30, 2026, 3:12 PM • processor • paid $832.11 9/30 check #3234733
Role mix
Dealer 0 • OEM 0 • Processor 5
Decision cues
Denial signals 0 • info / missing-doc asks 4 • approval signals 4
Best move
Work missing-doc or reply asks first from the thread.
Quick Actions
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Jump straight into Dropbox side comments, notes, and support documents.
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See the quick-rule cards first, then open the legal basis only if needed.
Images
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Claim Lines
complaint
CUST COMPLAINED THE ICE MAKER IN THE FREEZER WILL NOT MAKE ICE.
partial-match • confidence 0.35
complaint
CUST COMPLAINED THE ICE MAKER IN THE FREEZER WILL NOT MAKE ICE.
partial-match • confidence 0.35
complaint
CUST COMPLAINED THE ICE MAKER IN THE FREEZER WILL NOT MAKE ICE.
partial-match • confidence 0.39
complaint
CUST COMPLAINED THE ICE MAKER IN THE FREEZER WILL NOT MAKE ICE.
partial-match • confidence 0.39
cause
CHECKED FOR WATER TO THE ICE MAKER AND VOLTAGE ALL IS GOOD. RESET THE BOARD AND APPLIED A CUP OF WATER TO ACTIVATE THE MOLD. THIS WAS FRIDAY, CUST CALLED AND STATED THE ICE MAKER DID NOT MAKE ITS OWN ICE OVER THE WEEKEND. BROWN, WILLIAM Customer #: 70970
needs-review • confidence 0.30
cause
CHECKED FOR WATER TO THE ICE MAKER AND VOLTAGE ALL IS GOOD. RESET THE BOARD AND APPLIED A CUP OF WATER TO ACTIVATE THE MOLD. THIS WAS FRIDAY, CUST CALLED AND STATED THE ICE MAKER DID NOT MAKE ITS OWN ICE OVER THE WEEKEND. BROWN, WILLIAM Customer #: 70970
needs-review • confidence 0.30
cause
CHECKED FOR WATER TO THE ICE MAKER AND VOLTAGE ALL IS GOOD. RESET THE BOARD AND APPLIED A CUP OF WATER TO ACTIVATE THE MOLD. THIS WAS FRIDAY, CUST CALLED AND STATED THE ICE MAKER DID NOT MAKE ITS OWN ICE OVER THE WEEKEND. BROWN, WILLIAM Customer #: 70970
needs-review • confidence 0.33
cause
CHECKED FOR WATER TO THE ICE MAKER AND VOLTAGE ALL IS GOOD. RESET THE BOARD AND APPLIED A CUP OF WATER TO ACTIVATE THE MOLD. THIS WAS FRIDAY, CUST CALLED AND STATED THE ICE MAKER DID NOT MAKE ITS OWN ICE OVER THE WEEKEND. BROWN, WILLIAM Customer #: 70970
needs-review • confidence 0.33
correction
REPLACE THE ICE MAKER
needs-review • confidence 0.30
correction
REPLACE THE ICE MAKER
needs-review • confidence 0.30
correction
REPLACE THE ICE MAKER
needs-review • confidence 0.33
correction
REPLACE THE ICE MAKER
needs-review • confidence 0.33
complaint
THE SLIDING DOOR IS SHOWING LIGHT AT THE TOP AND THE DOOR IS NOT CLOSING ALL THE WAY
needs-review • confidence 0.28
complaint
THE SLIDING DOOR IS SHOWING LIGHT AT THE TOP AND THE DOOR IS NOT CLOSING ALL THE WAY
needs-review • confidence 0.28
complaint
THE SLIDING DOOR IS SHOWING LIGHT AT THE TOP AND THE DOOR IS NOT CLOSING ALL THE WAY
needs-review • confidence 0.30
complaint
THE SLIDING DOOR IS SHOWING LIGHT AT THE TOP AND THE DOOR IS NOT CLOSING ALL THE WAY
needs-review • confidence 0.30
cause
VERIFIED THE SLIDING DOOR IS LEAVING A GAP AND LIGHT IS COMING THROUGH AT THE TOP. ALSO FOUND THE FRAME IS NOT SECURED CORRECTLY ALLOWING FRAME TO FLEX WHEN *70970* OPENING DOOR.
needs-review • confidence 0.33
cause
VERIFIED THE SLIDING DOOR IS LEAVING A GAP AND LIGHT IS COMING THROUGH AT THE TOP. ALSO FOUND THE FRAME IS NOT SECURED CORRECTLY ALLOWING FRAME TO FLEX WHEN OPENING DOOR.
needs-review • confidence 0.33
cause
VERIFIED THE SLIDING DOOR IS LEAVING A GAP AND LIGHT IS COMING THROUGH AT THE TOP. ALSO FOUND THE FRAME IS NOT SECURED CORRECTLY ALLOWING FRAME TO FLEX WHEN OPENING DOOR.
partial-match • confidence 0.52
cause
VERIFIED THE SLIDING DOOR IS LEAVING A GAP AND LIGHT IS COMING THROUGH AT THE TOP. ALSO FOUND THE FRAME IS NOT SECURED CORRECTLY ALLOWING FRAME TO FLEX WHEN OPENING DOOR.
partial-match • confidence 0.52
correction
RESECURE FRAME AND ADJUST SLIDING DOOR
needs-review • confidence 0.33
correction
RESECURE FRAME AND ADJUST SLIDING DOOR
needs-review • confidence 0.33
correction
RESECURE FRAME AND ADJUST SLIDING DOOR
needs-review • confidence 0.35
correction
RESECURE FRAME AND ADJUST SLIDING DOOR
needs-review • confidence 0.35
Evidence Thread
Ashlee Olsen
processor • Aug 3, 2026, 2:15 PM
submitted PA#2763899
Ashlee Olsen
processor • Aug 4, 2026, 2:46 PM
@Stephanie D WO 27525 FR feedback: Need the data tag that is by the freezer door if you pull it out, the tag should be on the bottom right
Stephanie Davis
dealer_or_external • Aug 4, 2026, 4:28 PM
Ashlee, to my understanding this is the tag that I renamed in the claim. You have it attached already. It has the part num, serial num and Lippert number.
Ashlee Olsen
processor • Aug 5, 2026, 1:36 PM
approved
job 1 1.2
08/05/2026dlwilliams@forestriverinc.comCase 7015879 VIN 4X4TSAR2XTJ048759 As a resolution to this case, we are approving up to 1.20 for labor. This serves as prior authorization for the removal and replacement of the MAIN PCB 2025014800 & ICE MAKER 2022453305. This pre-authorization is for informational purposes only and will not result in Lippert automatically issuing the replacement. Lippert will defer to the RV Manufacturer for next steps regarding replacement and claims filing. This product is not required to be returned for testing. Note: Your coach information will need to satisfy the conditions for Warranty credit. Mobile service fees are not covered under the Lippert warranty for this product.
job 2 .5
Stephanie Davis
dealer_or_external • Aug 5, 2026, 4:23 PM
@Tessa C Approved to order the following:
Line 1:
MAIN PCB 2025014800 & ICE MAKER 2022453305.
Ashlee has attached the feedback from the vendor on this one as well.
Tessa Coffey
dealer_or_external • Aug 6, 2026, 10:15 AM
@Stephanie D ON ORDER 18246 GOT PART NUMBERS FROM CONNIE
Tessa Coffey
dealer_or_external • Aug 12, 2026, 2:08 PM
@Stephanie D THIS HAS SHIPPED BUT NO TRACKING YET
Tessa Coffey
dealer_or_external • Aug 21, 2026, 10:47 AM
@Stephanie D EVERYTHING HERE FOR THIS ONE. S.O A-F
Stephanie Davis
dealer_or_external • Aug 21, 2026, 11:08 AM
@Cole P Let me know if you would like me to schedule him on a Friday or one day through the week.
Cole Perkins
dealer_or_external • Aug 21, 2026, 12:32 PM
lets find a friday
Stephanie Davis
dealer_or_external • Aug 21, 2026, 3:55 PM
NO 🤡
Stephanie Davis
dealer_or_external • Aug 21, 2026, 4:01 PM
Service call 9/4/26, 10:00
Ashlee Olsen
processor • Sep 8, 2026, 2:54 PM
submitted C#2763899
Ashlee Olsen
processor • Sep 30, 2026, 3:12 PM
paid $832.11 9/30 check #3234733
Claim Files
COMPLETED WO.pdf
pdf • Sep 8, 2026, 9:34 AM • 404,793 bytes
/home/openclaw/nas/Dropbox/TRI 1202/7- Claims In Process/7.1- Claims Submitted- iCS/Forest River/27525/COMPLETED WO.pdf
COMPLETED WO.pdf
pdf • Sep 8, 2026, 9:34 AM • 404,793 bytes
/home/openclaw/nas/Dropbox/TRI 1202/6- Ready To Submit/Forest River/27525/COMPLETED WO.pdf
WO.pdf
pdf • Aug 3, 2026, 12:36 PM • 399,860 bytes
/home/openclaw/nas/Dropbox/TRI 1202/5- Pre-Authorizations Approved- TRI/Forest River/27525/WO.pdf
WO.pdf
pdf • Aug 3, 2026, 12:36 PM • 399,860 bytes
/home/openclaw/nas/Dropbox/TRI 1202/3-Pre-Authorizations Information Needed- iCS-TRI/Forest River/27525/WO.pdf
WO.pdf
pdf • Aug 3, 2026, 12:36 PM • 399,860 bytes
/home/openclaw/nas/Dropbox/TRI 1202/2- Pre-Authorizations Pending- iCS/Forest River/27525/WO.pdf
WO.pdf
pdf • Aug 3, 2026, 12:36 PM • 399,860 bytes
/home/openclaw/nas/Dropbox/TRI 1202/1- Pre-Authorizations Needed-iCS/Forest River/27525/WO.pdf