Claim explorer / evidence thread
Claim 27450
TRI 1202 • Ashlee • OEM Review • forest-river
risk 0.00
deadline Approaching deadline
images 0
matched 0
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36d elapsed • 9d remaining
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AI Claim Analysis
Estimated Recovery Amount
$1,500.00
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
1
OEM Response Deadline Exceeded
Missing Items
0
No active evidence gaps are listed.
Deadline Status
Approaching deadline
36 days open in the visible workflow.
Recommended Action
Review Short-Pay
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US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
10
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: Jul 27, 2026, 1:40 PM to Aug 26, 2026, 3:08 AM.
Indexed evidence
3 docs / 0 images
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Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
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AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Monitor
36 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/TRI 1202/7- Claims In Process/7.1- Claims Submitted- iCS/Forest River/27450/COMPLETED WO.pdf
Timeline
First seen Jul 27, 2026, 1:40 PM • last seen Aug 26, 2026, 3:08 AM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
20 indexed side comments on this claim.
Latest visible thread signal
Aug 12, 2026, 11:58 AM • processor • submitted C#2756281
Role mix
Dealer 0 • OEM 0 • Processor 10
Decision cues
Denial signals 0 • info / missing-doc asks 16 • approval signals 12
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Claim Lines
complaint
FRONT SHADE IS NOT WORKING PROPERLY CUST KEEPS PUTTING THE END CAP ON SHADE AND THE BAR AT THE BOTTOM IS SLIDING CHECK AND ADVISE
partial-match • confidence 0.48
cause
END CAP WILL NOT STAY ON THE SHADE. THE BOTTOM BAR ON SHADE IS MOVING AND THIS HAS CAUSED THE FABRIC TO WRINKLE. DEFECT IN THE SHADE. WOODS, SHANNON Customer #: 93780
partial-match • confidence 0.48
correction
REPLACE THE SHADE
partial-match • confidence 0.38
complaint
FRONT STABILIZER JACK ON DOOR SIDE IS INOP CHECK AND ADVISE
partial-match • confidence 0.42
cause
VERIFIED THE FRONT RIGHT STABILIZER JACK HAS HOLES THAT ARE RIPPED BETWEEEN LOCKING HOLES.
partial-match • confidence 0.42
correction
NEED TO REPLACE THE STABILIZER ASSEMBLY
partial-match • confidence 0.50
complaint
GAS TANK COVER IS BROKEN CHECK AND ADVISE
partial-match • confidence 0.45
cause
VERIIED THE LP TANK COVER HAS DEVELOPED A CRACK
partial-match • confidence 0.50
correction
REPLACE THE LP TANK COVER
partial-match • confidence 0.40
complaint
ODS MARKER LIGHT IN REAR IS INOP CHECK AND ADVISE
partial-match • confidence 0.48
cause
VERIFIED THE LEFT SIDE BOTTOM REAR LIGHT IS NOT ILLUMINATING WITH THE REST. PHOTOS ARE ATTACHED SHOWING ALL THE OTHER LIGHTS ARE ON AND WORKING EXCEPT WOODS, SHANNON Customer #: 93780 REAR LEFT.
partial-match • confidence 0.47
correction
REPLACE THE REAR LEFT MARKER LIGHT (RED)
partial-match • confidence 0.54
Evidence Thread
Ashlee Olsen
processor • Jul 27, 2026, 1:40 PM
submitted PA#2756281
Ashlee Olsen
processor • Jul 27, 2026, 3:30 PM
@Stephanie D WO 27450
Job 4:
Feedback07/27/2026aconsiglio@forestriverinc.comHello, we will need a picture of the backside of the defective light.
Stephanie Davis
dealer_or_external • Jul 28, 2026, 10:28 AM
On techs board for photos
Ashlee Olsen
processor • Jul 28, 2026, 2:27 PM
@Stephanie D Lippert feedback job 2
Thank you for reaching out. Could you please provide photos showing the clearance of the stabilizer jack? We look forward to hearing back from you.
Stephanie Davis
dealer_or_external • Jul 28, 2026, 3:57 PM
@Ashlee O Attached a 2nd request photo for line 2
Ashlee Olsen
processor • Jul 29, 2026, 2:53 PM
@Stephanie D Lippert feedback, job 2: I will attach the example photo to this folder:
Hello Ashlee, For case 6995232, I apologize we want to see a photo of the measurement from the ground to the top of the mounting plate. I am attaching an example for reference. Case # 6995232 - VIN: T3039136 We are available Monday-Friday from 8am till 530pm Eastern time.If you have any other questions please do not hesitate to contact us.Thank you,Nick F.Lippert Customer Care Representative432-Lippert
Ashlee Olsen
processor • Jul 31, 2026, 11:56 AM
@Stephanie D Hey! Here's the feedback from Lippert:
Thank you for providing the requested photos.
Unfortunately, it appears that the stabilizers do not have the required 16 inches of clearance to allow for proper operation. As a result, we will not be able to provide warranty coverage, as the equipment cannot be operated in accordance with the required specifications.
If you have any questions or would like to discuss this further, please let me know.
But then FR asked this:
Hello all,
Ashlee – is it possible to move the unit to one with a flat ground instead of being on top of rocks as it is showing in the pictures you provided? I do believe this may be throwing off the measurements.
Stephanie Davis
dealer_or_external • Aug 3, 2026, 1:07 PM
In the service folder to have this done.
@Cole P @Tamara H Can we maybe have someone do this today for me, please?
Cole Perkins
dealer_or_external • Aug 3, 2026, 3:47 PM
@Stephanie D photos are on birdsnest
Stephanie Davis
dealer_or_external • Aug 4, 2026, 9:28 AM
Thank you
Ashlee Olsen
processor • Aug 4, 2026, 3:18 PM
Requested photos added to FR email
Ashlee Olsen
processor • Aug 4, 2026, 4:20 PM
approved
job 1 .2
job 2 .5
Authorized08/04/2026mpegan@forestriverinc.comThe requested repair has been authorized by Forest River and the Vendor for 0.50 hr. To replace the INNER LEG REPLACEMENT. Please order the replacement part from the Forest River parts department or a local supplier. If the part is purchased outside of Forest River or the Vendor, the Off-the-Shelf parts policy would be applied and a receipt would be required.
job 3 .1
job 4 .2
Ashlee Olsen
processor • Aug 4, 2026, 4:21 PM
approved
job 1 .2
job 2 .5
Authorized08/04/2026mpegan@forestriverinc.comThe requested repair has been authorized by Forest River and the Vendor for 0.50 hr. To replace the INNER LEG REPLACEMENT. Please order the replacement part from the Forest River parts department or a local supplier. If the part is purchased outside of Forest River or the Vendor, the Off-the-Shelf parts policy would be applied and a receipt would be required. Case#6995232
job 3 .1
job 4 .2
Ashlee Olsen
processor • Aug 4, 2026, 4:24 PM
approved
job 1 .2
job 2 .5
Authorized08/04/2026mpegan@forestriverinc.comThe requested repair has been authorized by Forest River and the Vendor for 0.50 hr. To replace the INNER LEG REPLACEMENT. Please order the replacement part from the Forest River parts department or a local supplier. If the part is purchased outside of Forest River or the Vendor, the Off-the-Shelf parts policy would be applied and a receipt would be required. Case#6995232
job 3 .1
job 4 .2
Rockwood & Flagstaff Claims
2:13 PM (10 minutes ago)to Rockwood, meHello Ashlee,
We’ve are connecting you with our parts specialist team (copied on this email) who will assist you with placing an order for the part that has been authorized for replacement from the vendor listed below.
The parts specialist will reply shortly with a quote for the approved part. To proceed, you may either place the order through Dealer Connect or respond directly to the emailed quote.
If you have any questions, please don’t hesitate to reach out. Thank you for choosing Rockwood and Flagstaff — we truly value your continued partnership.
I will forward that email when I receive it!
Stephanie Davis
dealer_or_external • Aug 5, 2026, 9:55 AM
@Tessa C Approved to order,
Line 1: shade
Line 2: front stabilizer inner leg replacement. There is an email attached about ordering this part that Ashlee has attached in the comments.
Line 3: LP tank cover
Line 4: rear left marker light, this is the complete light not just the lens.
Tessa Coffey
dealer_or_external • Aug 5, 2026, 10:45 AM
@Stephanie D ON ORDER 18241 CALLED AND VERIFIED WITH TABBY ON THE LEG REPLACEMENT
Tessa Coffey
dealer_or_external • Aug 7, 2026, 9:48 AM
@Stephanie D PARTS ETA 8/10
Tessa Coffey
dealer_or_external • Aug 10, 2026, 11:47 AM
@Stephanie D ALL PARTS HERE FOR THIS ONE. S/O S-Z AND BAY
Stephanie Davis
dealer_or_external • Aug 11, 2026, 9:48 AM
In service folder for repairs
Ashlee Olsen
processor • Aug 12, 2026, 11:58 AM
submitted C#2756281
Claim Files
COMPLETED WO.pdf
pdf • Aug 12, 2026, 10:50 AM • 409,537 bytes
/home/openclaw/nas/Dropbox/TRI 1202/7- Claims In Process/7.1- Claims Submitted- iCS/Forest River/27450/COMPLETED WO.pdf
WO.pdf
pdf • Jul 27, 2026, 12:55 PM • 157,924 bytes
/home/openclaw/nas/Dropbox/TRI 1202/5- Pre-Authorizations Approved- TRI/Forest River/27450/WO.pdf
WO.pdf
pdf • Jul 27, 2026, 12:55 PM • 157,924 bytes
/home/openclaw/nas/Dropbox/TRI 1202/3-Pre-Authorizations Information Needed- iCS-TRI/Forest River/27450/WO.pdf