Claim explorer / evidence thread
Claim 27392
TRI 1202 • Ashlee • Approved / Unpaid • forest-river
risk 0.00
deadline Approaching deadline
images 0
matched 0
review 2
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AI Claim Analysis
Estimated Recovery Amount
$875.00
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
1
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Missing Items
2
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Deadline Status
Approaching deadline
47 days open in the visible workflow.
Recommended Action
Await OEM Response
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US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
7
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: Jul 16, 2026, 5:15 PM to Jul 27, 2026, 2:54 AM.
Indexed evidence
1 docs / 0 images
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Cross-reference base
Available
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Witness verification
Human verification required
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AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
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Escalation posture
Monitor
47 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/TRI 1202/5- Pre-Authorizations Approved- TRI/Forest River/27392/invision fridge sheet.pdf
Timeline
First seen Jul 16, 2026, 5:15 PM • last seen Jul 27, 2026, 2:54 AM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
13 indexed side comments on this claim.
Latest visible thread signal
Aug 24, 2026, 3:03 PM • dealer_or_external • @Stephanie D clearance light is here s/o a-f
Role mix
Dealer 0 • OEM 0 • Processor 4
Decision cues
Denial signals 0 • info / missing-doc asks 5 • approval signals 9
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Work missing-doc or reply asks first from the thread.
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Images
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Claim Lines
complaint
CUS STATES THE CLEARANCE LIGHT COVER KEEPS FALLING OFF
partial-match • confidence 0.44
cause
TECH VERIFIED THERE IS A DEFECT IN THE CLEARANCE LIGHT HOUSING AND THE LENSE WILL NOT STAY ON.
partial-match • confidence 0.40
correction
REPLACE THE CLEARANCE LIGHT HOUSING AND LENSE AND RESEAL AROUND BATES, CHARLES Customer #: 90380 LIGHT.
partial-match • confidence 0.40
complaint
CUS STATES THE LADDER BOTTOM PLUG IS MISSING *90380*
partial-match • confidence 0.51
cause
TECH VERIFIED THE LADDER DOES NOT HAVE A PLUG ON ONE OF THE BOTTOMS
needs-review • confidence 0.29
correction
REPLACE PLUG ON BOTTOM OF LADDER
partial-match • confidence 0.44
complaint
REFER DISPLAY IS NOT SHOWING CHECK AND ADVISE
needs-review • confidence 0.31
cause
VERIFIED THE EXTERIOR DOOR PANEL ON FRIDGE THAT SHOWS THE NUMBERS IS NOT WORKING. THERE IS NO DISPLAY LIGHTING UP AS DESIGNED TO DO SO.
partial-match • confidence 0.40
correction
REPLACE THE LIGHT MONITOR PANEL
partial-match • confidence 0.40
Evidence Thread
Ashlee Olsen
processor • Jul 16, 2026, 5:15 PM
submitted PA#2746323
Ashlee Olsen
processor • Jul 20, 2026, 3:09 PM
@Stephanie D WO 27392 FR feedback: Please fill out Invision form. I've attached it to this folder. Thank you!
Ashlee Olsen
processor • Jul 21, 2026, 1:54 PM
Invision sheet attached to FR email
Ashlee Olsen
processor • Jul 22, 2026, 3:26 PM
approved
job 1 .2
Authorized07/20/2026tkeller@forestriverinc.comDealer has requested over the flat rate time for this repair, and the information and pictures provided do not explain why additional time is needed. We have reduced the time to the flat rate time. In the future, your complaint, cause & correction needs to explain or show why additional time is being requested for a flat rate repair.
job 2 .1
job 3 .5
Authorized07/22/2026kcarter@forestriverinc.comGood afternoon Thank you for reaching out. At this time InVision has approved preauthorization for a CAPACATIVE TOUCH PANEL replacement. Please see allotments below: LABOR AUTHORIZATION APPROVAL TIME APPROVED FOR REPAIR: 0.10HRS REPAIR DESCRIPTION: REPLACE TOUCH PANEL REPAIR/REPLACEMENT PART NUMBER: 101066 **ALL INVISION UNITS SERIAL NUMBERS MUST BE LISTED ON VCB FOR APPROVAL** If you have any other questions, please let me know. Thank you and have a great day! Damyen Barnard Customer Service Specialist InVision and Forma Brands of Airxcel 2525 John Weaver Pkwy Elkhart, IN 46514 Office: 574.264.2699 Warranty: 574-247-9235 www.Airxcel.com
Stephanie Davis
dealer_or_external • Jul 24, 2026, 4:16 PM
@Tessa C Approved to order the following.
Line 1: clearance light housing and lens
Line 2: rubber plug for the bottom of a bunk ladder
Line 3: capacative panel
* see the comments that Ashlee posted in the approved comments *
Tessa Coffey
dealer_or_external • Jul 24, 2026, 4:53 PM
@Stephanie D reached out to miranda to get part number for the part on the fridge
Tessa Coffey
dealer_or_external • Jul 30, 2026, 4:32 PM
@Stephanie D ON ORDER 18228
Tessa Coffey
dealer_or_external • Aug 4, 2026, 12:58 PM
@Stephanie D FRIDGE PART AND LADDER TIP HERE S/O A-F
Stephanie Davis
dealer_or_external • Aug 19, 2026, 11:49 AM
@Tessa C Can I get a part update on this one please, thanks!
Tessa Coffey
dealer_or_external • Aug 19, 2026, 3:07 PM
@Stephanie D forgot to order the light. ive got it on order 18281
Stephanie Davis
dealer_or_external • Aug 19, 2026, 4:08 PM
It's ok, we got this!
Tessa Coffey
dealer_or_external • Aug 21, 2026, 3:13 PM
@Stephanie D ETA 8/24
Tessa Coffey
dealer_or_external • Aug 24, 2026, 3:03 PM
@Stephanie D clearance light is here s/o a-f
Claim Files
WO.pdf
pdf • Jul 16, 2026, 4:56 PM • 402,355 bytes
/home/openclaw/nas/Dropbox/TRI 1202/5- Pre-Authorizations Approved- TRI/Forest River/27392/WO.pdf