Claim Detail

processor • Jun 16, 2026, 4:46 PM

submitted PA#2712443

processor • Jun 17, 2026, 3:23 PM

@Stephanie D WO 27326 FR feedback: job 3 Feedback06/17/2026dlwilliams@forestriverinc.comsent to vendor- please acknowledge and send back Vendor requesting to know if anything else on the window is broken or if it is just the track piece? job 9: Feedback06/17/2026dlwilliams@forestriverinc.comneed picture of data tag from shade please

dealer_or_external • Jun 17, 2026, 3:30 PM

Job 3: Yes, the only thing is the track piece is down and will not stay in place. Job 9: The only tag on the shade is the small tag photo attached. I am not aware of another tag on this shade.

processor • Jun 17, 2026, 3:37 PM

Thank you! Comment's made to FR

processor • Jun 18, 2026, 3:22 PM

approved job 2 1.5 job 3 .4 Authorized06/18/2026dlwilliams@forestriverinc.com.40 authorized to replace window track Case Number: 6875087 VIN: TJ049243 Hello Diane L. Williams, Thank you for contacting Lippert Customer Care Center. We have reviewed your request and information provided and Lippert will authorize one new slider window track and 0.4 hours of labor job 4 .1 Time authorized per description job 5 .3 job 6 .2 job 7 .2 Time authorized per description job 8 .2 job 9 .2 Time authorized per description job 10 .2 job 11 .1 job 12 .3 job 13 .4 job 14 .2 job 15 .2 job 1. 2 job 17 .5 job 18 .2 job 19 .5 Time authorized per pictures and repair description job 20 .3

dealer_or_external • Jun 19, 2026, 11:16 AM

@Tessa C Approved to order the following Line 1: metal for the interior of the front compartment. This is the compartment area under the fifth wheel part of the unit. Line 2: window track case, this does have a LCI case number if you may need that to help order the part. This is a Forest River warranty see if they may have it first. Line 3: window screen only for rear window on unit Line 9: shade for the rear window Line 11: cabinet door handle I will help in any way as always!

dealer_or_external • Jun 19, 2026, 1:15 PM

@Stephanie D reached out to connie to get part number for the metal piece in the compartment door. gunna leave my part numbers here til i get them all F100617292 f100802778 20x67686a

dealer_or_external • Jun 23, 2026, 4:04 PM

@Ashlee O hey i reached out to lci with the case number and they said they need photos. Do you have anymore information for that window track

processor • Jun 23, 2026, 4:33 PM

@Tessa C Hey! I don't have any info requests regarding this claim right now. I can see it's approved in FR and have not had any requests for pictures. If you have those available, I can email them back to LCI. Do you know who you talked to/who was requesting them?

dealer_or_external • Jun 23, 2026, 4:58 PM

@Ashlee O i can call them in the morning. Alicia N. | Lippert Customer Care Representative is who i was speaking with via email

dealer_or_external • Jul 14, 2026, 2:55 PM

@Stephanie D ON ORDER 18192

dealer_or_external • Jul 20, 2026, 2:21 PM

@Stephanie D PARTS CAME IN FOR THIS ONE....MINUS THE SCREEN. IT GOT SENT BY ITSELF. ILL LET YOU KNOW WHEN I GET IT. EVERYTHING ELSE IS IN THE BAY

dealer_or_external • Jul 21, 2026, 8:48 AM

Sounds good! :)

dealer_or_external • Aug 4, 2026, 3:03 PM

@Tessa C Are we ready for this job to be completed? I feel like I have missed something on this one!

dealer_or_external • Aug 4, 2026, 4:37 PM

@Stephanie D still waiting on screen. said its suppose to drop ship from vendor

dealer_or_external • Aug 5, 2026, 2:49 PM

@Stephanie D screen came in...just waiting on lippert to send invoice to forest river so i can inventory this

dealer_or_external • Aug 5, 2026, 4:38 PM

Ok, just let me know when we are ready to ride on this one.

dealer_or_external • Aug 7, 2026, 9:45 AM

@Stephanie D GOOD TO GO ON THIS ONE. ALL PARTS ARE HERE

processor • Aug 18, 2026, 2:33 PM

submitted C#2712443