Claim 27087

Claim explorer / evidence thread

Claim 27087

TRI 1202 • Ashlee • Paid • k-z-rv

Next Recommended Action

Escalate to State

Payment deadline violated

Reason

OEM Response Deadline Exceeded

Deadline

Payment deadline violated

Estimated recovery

$375.00

Generate OEM Demand Letter

risk 0.35 deadline Overdue / escalation ready images 46 matched 0

Warranty deadline timeline

Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.

Uploaded

Completed stage

118d elapsed • 0d remaining

Analyzed

Completed stage

118d elapsed • 0d remaining

Awaiting OEM

Completed stage

118d elapsed • 0d remaining

Auto-Approved

Completed stage

118d elapsed • 0d remaining

Payment Due

Completed stage

118d elapsed • 0d remaining

Escalation Eligible

Completed stage

118d elapsed • 0d remaining

Resolved

Overdue / escalation ready

118d elapsed • 0d remaining • Overdue

AI Claim Analysis

Estimated Recovery Amount

$375.00

What this claim may still be worth based on current evidence.

Compliance Score

65/100

Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.

Violations Detected

OEM Response Deadline Exceeded • Payment Deadline Exceeded

Missing Items

missing_unit_id_photo

Deadline Status

Overdue / escalation ready

118 days open in the visible workflow.

Recommended Action

Escalate to State

This is the fastest next move from the current workflow stage.

US dispute readiness

Evidence packet check

Full evidence packet

Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.

Estimated pack size

Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.

Evidence packet lane

Full evidence packet

Estimated packet is large. Prepare a concise executive chronology with full backup evidence separated.

Chronology

Ready to order

Visible span: May 7, 2026, 5:05 AM to Aug 1, 2026, 2:55 AM.

Indexed evidence

19 docs / 24 images

Use only the strongest evidence in the escalation packet; keep the rest as support material.

Cross-reference base

Available

Line items, comments, or gap flags can be tied back to supporting material.

Witness verification

Human verification required

Any statement or affidavit output must be checked by the witness before use.

AI / citation gate

Manual check required

Escalation material must keep facts, inferences, citations, and source documents separated.

Expert evidence pressure

Not signalled

No expert-evidence trigger is visible from the current image rollup.

Escalation posture

Escalation watch

118 days open in the visible workflow; risk score 0.35.

Claim Summary

Evidence summary

images=46; damage=0; unit=0; parts=0; doc=0; gaps=missing_unit_id_photo • Unit 2025 K Z RV • VIN 4EZTL3122S4003725

Path

/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/27087/Paid claim.pdf

Timeline

First seen May 7, 2026, 5:05 AM • last seen Aug 1, 2026, 2:55 AM

Evidence flags

missing unit id photo

Comment Intelligence

Thread depth

15 indexed side comments on this claim.

Latest visible thread signal

Jul 28, 2026, 4:33 PM • processor • paid $1146.47 check #852144

Role mix

Dealer 0 • OEM 0 • Processor 10

Decision cues

Denial signals 0 • info / missing-doc asks 11 • approval signals 2

Best move

Work missing-doc or reply asks first from the thread.

Quick Actions

Back to search results

Run the same search again.

Open focused evidence thread

Jump straight into Dropbox side comments, notes, and support documents.

Open claim explorer

Return to the main recovery queue view.

Open evidence room

See the quick-rule cards first, then open the legal basis only if needed.

Images

supporting-image

supporting-image

supporting-image

supporting-image

Claim Lines

complaint

MAIN ENTRY DOOR ADJUSTMENT WAS APPROVED ON CLAIM2510 AND THIS HAS NOT FIXED THE ENTRY DOOR

partial-match • confidence 0.44

cause

TECH FOUND THE DOOR FRAME IS VERY WEAK AND A SCREW ON RIGHT SIDE KEEPS COMING LOOSE. FRAME IS TWISTED FROM MANUFACTURING DEFECT AND THIS IS THE REASON CUSTOMER IS HAVING ISSUES WITH ENTRY DOOR DOWNS, KEVIN Customer #: 91960

partial-match • confidence 0.59

correction

REPLACE COMPLETE DOOR AND FRAME NEED TO REMOVE CURRENT DOOR AND FRAME,CLEAN AREA,INSTALL NEW AND RESEAL AREA

partial-match • confidence 0.44

Evidence Thread

Ashlee Olsen

processor • Apr 29, 2026, 4:09 PM

submitted PA#CLAIM3108

Ashlee Olsen

processor • Apr 30, 2026, 4:19 PM

@Stephanie D WO 27087 KZRV feedback: EF 4-30 From Lippert: Photos of each hinge from the inside with the door openThe inner frame measurements at the top, the middle, and the bottom. I have attached a link below that outlines how to take the frame measurements

Ashlee Olsen

processor • Apr 30, 2026, 4:20 PM

Ashlee Olsen

processor • May 1, 2026, 12:48 PM

Stephanie, apparently there is no attachment, they are needing photo's of each hinge from the inside with the door open. The inner frame measurements at the top, the middle, and the bottom.

Stephanie Davis

dealer_or_external • May 1, 2026, 4:37 PM

Thank you, I have this on the techs board for measurements

Ashlee Olsen

processor • May 5, 2026, 3:38 PM

approved 1 EF 5-5 From Lippert:Case Number: 6743379VIN: S4003725We have reviewed your request and information provided and Lippert will authorize one new entry door and 1 hour of labor.

Stephanie Davis

dealer_or_external • May 6, 2026, 11:25 AM

@Tessa C Approved to order a complete entry door for line 1 Lippert:Case Number: 6743379

Tessa Coffey

dealer_or_external • May 6, 2026, 11:44 AM

@Stephanie D on order 17985

Tessa Coffey

dealer_or_external • May 13, 2026, 3:29 PM

@Stephanie D DOOR IS HERE. CHECKED FOR DAMAGE AND PHOTOS ADDED

Ashlee Olsen

processor • May 27, 2026, 5:10 PM

@Stephanie D Hey! Were all these parts sent N/C? If so, can you add the 30% markup please?

Stephanie Davis

dealer_or_external • May 28, 2026, 8:26 AM

Ashlee, I attached the customers copy of the WO for you to submit. Sorry! I have the correct one now I think attached with parts and shipping. 😊

Ashlee Olsen

processor • May 28, 2026, 11:47 AM

submitted CLAIM3108

Ashlee Olsen

processor • Jul 23, 2026, 3:58 PM

paid $1932.94 check #852144

Ashlee Olsen

processor • Jul 28, 2026, 4:32 PM

paid $1135.79 check #852144

Ashlee Olsen

processor • Jul 28, 2026, 4:33 PM

paid $1146.47 check #852144

Claim Files

COMPLETED WO WITH PARTS.pdf

pdf • May 28, 2026, 8:24 AM • 506,470 bytes

/home/openclaw/nas/Dropbox/TRI 1202/7- Claims In Process/7.1- Claims Submitted- iCS/K-Z RV/27087/COMPLETED WO WITH PARTS.pdf

COMPLETED WO WITH PARTS.pdf

pdf • May 28, 2026, 8:24 AM • 506,470 bytes

/home/openclaw/nas/Dropbox/#recycle/TRI 1202/6- Ready To Submit/K-Z RV/27087/COMPLETED WO WITH PARTS.pdf

COMPLETED WO WITH PARTS.pdf

pdf • May 28, 2026, 8:24 AM • 506,470 bytes

/home/openclaw/nas/Dropbox/TRI 1202/6- Ready To Submit/K-Z RV/27087/COMPLETED WO WITH PARTS.pdf

COMPLETED WO.pdf

pdf • May 27, 2026, 1:08 PM • 505,854 bytes

/home/openclaw/nas/Dropbox/TRI 1202/7- Claims In Process/7.1- Claims Submitted- iCS/K-Z RV/27087/COMPLETED WO.pdf

COMPLETED WO.pdf

pdf • May 27, 2026, 1:08 PM • 505,854 bytes

/home/openclaw/nas/Dropbox/#recycle/TRI 1202/6- Ready To Submit/K-Z RV/27087/COMPLETED WO.pdf

COMPLETED WO.pdf

pdf • May 27, 2026, 1:08 PM • 505,854 bytes

/home/openclaw/nas/Dropbox/TRI 1202/6- Ready To Submit/K-Z RV/27087/COMPLETED WO.pdf

COMPLETED WO.pdf

pdf • May 27, 2026, 1:08 PM • 505,854 bytes

/home/openclaw/nas/Dropbox/#recycle/TRI 1202/5- Pre-Authorizations Approved- TRI/K-Z RV/27087/COMPLETED WO.pdf

WO.pdf