Claim 27041

Claim explorer / evidence thread

Claim 27041

TRI 1202 • Ashlee • Parts Inquiry • forest-river

Next Recommended Action

Upload Missing Documents

Overdue / escalation ready

Reason

Missing evidence is slowing recovery and compliance checks.

Deadline

Overdue / escalation ready

Estimated recovery

Pending payment match

Upload Missing Documents

risk 0.70 deadline Overdue / escalation ready images 34 matched 0 review 12

Warranty deadline timeline

Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.

Uploaded

Completed stage

118d elapsed • 0d remaining

Analyzed

Overdue / escalation ready

118d elapsed • 0d remaining • Overdue

Awaiting OEM

Upcoming statutory deadline

118d elapsed • 0d remaining

Auto-Approved

Upcoming statutory deadline

118d elapsed • 0d remaining

Payment Due

Upcoming statutory deadline

118d elapsed • 0d remaining

Escalation Eligible

Upcoming statutory deadline

118d elapsed • 0d remaining

Resolved

Upcoming statutory deadline

118d elapsed • 0d remaining

AI Claim Analysis

Estimated Recovery Amount

Pending payment match

What this claim may still be worth based on current evidence.

Compliance Score

30/100

Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.

Violations Detected

OEM Response Deadline Exceeded

Missing Items

missing_unit_id_photo • damage_signal_without_damage_photo

Deadline Status

Overdue / escalation ready

118 days open in the visible workflow.

Recommended Action

Upload Missing Documents

This is the fastest next move from the current workflow stage.

US dispute readiness

Evidence packet check

Full evidence packet

Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.

Estimated pack size

Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.

Evidence packet lane

Full evidence packet

Estimated packet is large. Prepare a concise executive chronology with full backup evidence separated.

Chronology

Ready to order

Visible span: May 7, 2026, 5:05 AM to Jul 26, 2026, 2:55 AM.

Indexed evidence

15 docs / 24 images

Use only the strongest evidence in the escalation packet; keep the rest as support material.

Cross-reference base

Available

Line items, comments, or gap flags can be tied back to supporting material.

Witness verification

Human verification required

Any statement or affidavit output must be checked by the witness before use.

AI / citation gate

Manual check required

Escalation material must keep facts, inferences, citations, and source documents separated.

Expert evidence pressure

Not signalled

No expert-evidence trigger is visible from the current image rollup.

Escalation posture

Escalation watch

118 days open in the visible workflow; risk score 0.70.

Claim Summary

Evidence summary

images=34; damage=0; unit=0; parts=34; doc=0; gaps=missing_unit_id_photo,damage_signal_without_damage_photo • Unit 2024 Forest River • VIN 1FDXE4FN9RDD42039

Path

/home/openclaw/nas/Dropbox/#recycle/TRI 1202/PARTS INQUIRY/27041

Timeline

First seen May 7, 2026, 5:05 AM • last seen Jul 26, 2026, 2:55 AM

Evidence flags

missing unit id photo • damage signal without damage photo

Comment Intelligence

Thread depth

14 indexed side comments on this claim.

Latest visible thread signal

Jun 3, 2026, 2:34 PM • processor • paid $476.16 6/2 check #3168386

Role mix

Dealer 0 • OEM 0 • Processor 4

Decision cues

Denial signals 0 • info / missing-doc asks 0 • approval signals 2

Best move

Thread shows approval language — verify payment / closeout.

Quick Actions

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Open focused evidence thread

Jump straight into Dropbox side comments, notes, and support documents.

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Return to the main recovery queue view.

Open evidence room

See the quick-rule cards first, then open the legal basis only if needed.

Images

parts-photo

parts-photo

parts-photo

supporting-image

Claim Lines

complaint

DRIVER SIDE REAR COMPARTMENT DOOR IS ALLOWING WATER IN AROUND THE SEAL

needs-review • confidence 0.32

cause

TECH VERIFIED WATER IS LEAKING PAST THE SEAL DURING A WATER TEST

needs-review • confidence 0.23

correction

REMOVE CURRENT SEALS, CLEAN AREA AND REPALCE WITH NEW RICKER, JERRY Customer #: 93876 COMPARTMENT DOOR SEAL

needs-review • confidence 0.29

complaint

STATES THE MIDDLE ARE REAR COMPARTMENTS ARE LEAKING - BIG LONG NARROW ONE

needs-review • confidence 0.23

cause

TECH VERIFIED WATER IS GETTING IN AROUND THE COMPARTMENT DOOR SEAL

needs-review • confidence 0.26

correction

REMOVE THE CURRENT SEAL, CLEAN AREA AND REPLACE WITH NEW COMPARTMENT DOOR SEAL THEN RETEST

needs-review • confidence 0.26

complaint

ON THE FRONT ENTRY DOOR THE SCREWS ARE BACKING OUT AND LOOKS LIKE THE FRAME IS COMING LOOSE FROM UNIT

needs-review • confidence 0.32

cause

VERIFIED THE LATCH SCREWS ON STRIKER SIDE IS LOOSE AND THE LATCH HOLDER FOR THE SCREEN.

needs-review • confidence 0.32

correction

NEED TO RESECURE SCREWS AND ADJUST THE SCREEN DOOR LATCH HOLDER TO CORRECT CONCERN

needs-review • confidence 0.32

complaint

WANTS MAGANET ON BATHROOM DOOR CHECKED, AND WANTS TO GO THRU EVERYTHING ELSE SINCE ITS ALMOST OUT OF WAR.

needs-review • confidence 0.20

cause

MAGNET IS PULLING OUT OF THE DOOR AND MAGNET IS NOT WORKING AS DESIGNED

needs-review • confidence 0.20

correction

REMOVE FAULTY MAGNET, REPLACE WITH NEW MAGNET AND RELOCATE THE MAGNET TO HOLD DOOR CORRECTLY

needs-review • confidence 0.20

Evidence Thread

Chris Lehnert

dealer_or_external • May 5, 2026, 2:21 PM

@Tessa C hey i dont think we have measurements yet but this customer wants to get a cloth couch when it comes time to get that together for their est

Tessa Coffey

dealer_or_external • May 5, 2026, 2:49 PM

@Chris L okie dokie. if someone will get me measurements i will see what i can find or i will go out there tomorrow and measure it

Ashlee Olsen

processor • May 8, 2026, 4:29 PM

submitted PA#2669857

Ashlee Olsen

processor • May 11, 2026, 1:37 PM

approved job 1 .5 job 2 .5 job 3 .5 job 4 .5

Stephanie Davis

dealer_or_external • May 11, 2026, 3:43 PM

@Tessa C Approved to order the following: Line 1: compartment door seal Line 2: compartment door seal Line 4: door magnet for bathroom door (this is what helps keep the door closed)

Stephanie Davis

dealer_or_external • May 12, 2026, 3:09 PM

@Tessa C cust called and ask if we had any info on a quote for recliners

Tessa Coffey

dealer_or_external • May 12, 2026, 3:51 PM

@Stephanie D ON ORDER 18000. IM STILL WORKING ON THE RECLINERS

Tessa Coffey

dealer_or_external • May 21, 2026, 3:23 PM

@Chris L went out and got measurements for sofa quote, reached out to jeff at forest river to see if they have options

Tessa Coffey

dealer_or_external • May 21, 2026, 3:49 PM

@Chris L Thomas Payne® Signature Heritage Series RV Clickback Sleeper Sofa - 62" Dellmead #2024044224. this is a polyester fabric $1457.99

Tessa Coffey

dealer_or_external • May 21, 2026, 3:53 PM

@Stephanie D eta 5/22

Tessa Coffey

dealer_or_external • May 21, 2026, 4:01 PM

@Chris L $1873.99 2024117129 THIS IS A RECLINER OPTION FOR THEM

Tessa Coffey

dealer_or_external • May 22, 2026, 12:14 PM

@Stephanie D ALL PARTS FOR THIS ONE IS HERE NOW S/O M-R

Ashlee Olsen

processor • May 27, 2026, 4:59 PM

submitted C#2669857

Ashlee Olsen

processor • Jun 3, 2026, 2:34 PM

paid $476.16 6/2 check #3168386

Claim Files

COMPLETED WO.pdf

pdf • May 27, 2026, 1:45 PM • 512,442 bytes

/home/openclaw/nas/Dropbox/#recycle/TRI 1202/7- Claims In Process/7.1- Claims Submitted- iCS/Forest River/27041/COMPLETED WO.pdf

COMPLETED WO.pdf

pdf • May 27, 2026, 1:45 PM • 512,442 bytes

/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/27041/COMPLETED WO.pdf

COMPLETED WO.pdf

pdf • May 27, 2026, 1:45 PM • 512,442 bytes

/home/openclaw/nas/Dropbox/TRI 1202/7- Claims In Process/7.1- Claims Submitted- iCS/Forest River/27041/COMPLETED WO.pdf

COMPLETED WO.pdf

pdf • May 27, 2026, 1:45 PM • 512,442 bytes

/home/openclaw/nas/Dropbox/#recycle/TRI 1202/6- Ready To Submit/Forest River/27041/COMPLETED WO.pdf

COMPLETED WO.pdf

pdf • May 27, 2026, 1:45 PM • 512,442 bytes

/home/openclaw/nas/Dropbox/TRI 1202/6- Ready To Submit/Forest River/27041/COMPLETED WO.pdf

COMPLETED WO.pdf

pdf • May 27, 2026, 1:44 PM • 512,442 bytes

/home/openclaw/nas/Dropbox/#recycle/TRI 1202/PARTS INQUIRY/27041/COMPLETED WO.pdf

WO.pdf