Claim explorer / evidence thread
Claim 27017
TRI 1202 • Ashlee • OEM Review • dutchman
risk 0.35
deadline Approaching deadline
images 57
matched 0
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
58d elapsed • 0d remaining
Analyzed
Completed stage
58d elapsed • 0d remaining
Awaiting OEM
Completed stage
58d elapsed • 0d remaining
Auto-Approved
Completed stage
58d elapsed • 0d remaining
Payment Due
Approaching deadline
58d elapsed • 0d remaining
Escalation Eligible
Upcoming statutory deadline
58d elapsed • 0d remaining
Resolved
Upcoming statutory deadline
58d elapsed • 0d remaining
AI Claim Analysis
Estimated Recovery Amount
Pending payment match
What this claim may still be worth based on current evidence.
Compliance Score
65/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
1
OEM Response Deadline Exceeded
Missing Items
0
missing_unit_id_photo
Deadline Status
Approaching deadline
58 days open in the visible workflow.
Recommended Action
Review Short-Pay
This is the fastest next move from the current workflow stage.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
48
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Full evidence packet
Estimated packet is large. Prepare a concise executive chronology with full backup evidence separated.
Chronology
Ready to order
Visible span: May 7, 2026, 5:05 AM to Jun 20, 2026, 2:56 AM.
Indexed evidence
31 docs / 24 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Monitor
58 days open in the visible workflow; risk score 0.35.
Claim Summary
Evidence summary
images=57; damage=0; unit=0; parts=1; doc=0; gaps=missing_unit_id_photo • Unit 2025 Dutchman • VIN 4YDFAAU26SZ915729
Path
/home/openclaw/nas/Dropbox/TRI 1202/7- Claims In Process/7.1- Claims Submitted- iCS/Dutchman/27017/COMPLETED WO.pdf
Timeline
First seen May 7, 2026, 5:05 AM • last seen Jun 20, 2026, 2:56 AM
Evidence flags
missing unit id photo
Comment Intelligence
Thread depth
17 indexed side comments on this claim.
Latest visible thread signal
Jun 30, 2026, 2:32 PM • processor • paid $1585.21 check #1603325
Role mix
Dealer 0 • OEM 0 • Processor 7
Decision cues
Denial signals 0 • info / missing-doc asks 2 • approval signals 6
Best move
Work missing-doc or reply asks first from the thread.
Quick Actions
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See the quick-rule cards first, then open the legal basis only if needed.
Images
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Claim Lines
No claim lines loaded
Evidence Thread
Ashlee Olsen
processor • May 6, 2026, 12:11 PM
submitted PREAUTH106495
Ashlee Olsen
processor • May 7, 2026, 12:33 PM
approved
job 1 .2
job 2 1
Stephanie Davis
dealer_or_external • May 8, 2026, 12:40 PM
Ashlee, can we go back for another 1.0 on job 2? On all a/c's we are getting at least 2.0 I am pretty sure. I looked back on folder 26880 Furrion a/c and LCI approved us 2.0. I think Dutchman is cutting us 1.0 labor!
Ashlee Olsen
processor • May 8, 2026, 1:54 PM
Stephanie, I am not sure what's going on with this one, it's back in pending approval today, where yesterday it was approved. I will email them. I'm going to move this back to the pending folder until I hear back.
Stephanie Davis
dealer_or_external • May 12, 2026, 12:16 PM
Ashlee, I am just checking in on this one, I may have missed something. Did we hear anything back from the request for more labor on line 3, a/c replacement?
Stephanie Davis
dealer_or_external • May 12, 2026, 12:19 PM
@Tessa C Approved to order the following:
Line 2: kitchen cabinet door
Line 3: A/C for bedroom
Ashlee Olsen
processor • May 12, 2026, 12:25 PM
approved
job 2. 3 KRV-no part return required
job 3 2 KRV - authorization for the removal and replacement of the Rooftop AC FACR15HESA2-BL / 2023137138 - we are approving 2.00 for labor
KRV - VCB
KRV - no part return
KRV -dealer needs to order part
Ashlee Olsen
processor • May 12, 2026, 12:26 PM
@Stephanie D The approval times have been updated.
Stephanie Davis
dealer_or_external • May 12, 2026, 12:48 PM
Thanks!
Tessa Coffey
dealer_or_external • May 12, 2026, 4:34 PM
@Stephanie D THERE ARE NO MEASUREMENTS ON THIS ONE AND THIS UNIT PICKED UP TODAY. I WILL GO BACK AND SEE IF IVE OVER LOOKED THEM SOMEHOW
Tessa Coffey
dealer_or_external • May 14, 2026, 10:09 AM
@Stephanie D putting my part number for the a/c on this so i dont lose it 752203
Tessa Coffey
dealer_or_external • May 14, 2026, 10:40 AM
@Stephanie D ON ORDER 18015 COLE SAVED THE DAY ON THIS ONE
Tessa Coffey
dealer_or_external • May 29, 2026, 10:02 AM
@Stephanie D BOTH PO'S ARE PROCESSING
Tessa Coffey
dealer_or_external • Jun 2, 2026, 12:12 PM
@Stephanie D A/C IS HERE IN BAY. THE CABINET WAS INVOICED YESTERDAY SHOULD BE HERE ANYTIME
Tessa Coffey
dealer_or_external • Jun 2, 2026, 3:43 PM
@Stephanie D ALL PARTS ARE HERE FOR THIS ONE NOW
Ashlee Olsen
processor • Jun 19, 2026, 2:12 PM
submitted CLAIM121942
Ashlee Olsen
processor • Jun 30, 2026, 2:32 PM
paid $1585.21 check #1603325
Claim Files
COMPLETED WO.pdf
pdf • Jun 19, 2026, 10:07 AM • 405,196 bytes
/home/openclaw/nas/Dropbox/TRI 1202/7- Claims In Process/7.1- Claims Submitted- iCS/Dutchman/27017/COMPLETED WO.pdf
COMPLETED WO.pdf
pdf • Jun 19, 2026, 10:07 AM • 405,196 bytes
/home/openclaw/nas/Dropbox/#recycle/TRI 1202/6- Ready To Submit/Dutchman/27017/COMPLETED WO.pdf
COMPLETED WO.pdf
pdf • Jun 19, 2026, 10:07 AM • 405,196 bytes
/home/openclaw/nas/Dropbox/#recycle/TRI 1202/5- Pre-Authorizations Approved- TRI/Dutchman/27017_1/COMPLETED WO.pdf
COMPLETED WO.pdf
pdf • Jun 19, 2026, 10:07 AM • 405,196 bytes
/home/openclaw/nas/Dropbox/TRI 1202/6- Ready To Submit/Dutchman/27017/COMPLETED WO.pdf
PA.pdf
pdf • May 12, 2026, 12:26 PM • 233,618 bytes
/home/openclaw/nas/Dropbox/#recycle/TRI 1202/6- Ready To Submit/Dutchman/27017/PA.pdf
PA.pdf
pdf • May 12, 2026, 12:26 PM • 233,618 bytes
/home/openclaw/nas/Dropbox/#recycle/TRI 1202/5- Pre-Authorizations Approved- TRI/Dutchman/27017_1/PA.pdf
PA.pdf
pdf • May 12, 2026, 12:26 PM • 233,618 bytes
/home/openclaw/nas/Dropbox/TRI 1202/7- Claims In Process/7.1- Claims Submitted- iCS/Dutchman/27017/PA.pdf
PA.pdf
pdf • May 12, 2026, 12:26 PM • 233,618 bytes
/home/openclaw/nas/Dropbox/TRI 1202/5- Pre-Authorizations Approved- TRI/Dutchman/27017/PA.pdf
PA.pdf
pdf • May 12, 2026, 12:26 PM • 0 bytes
/home/openclaw/nas/Dropbox/#recycle/TRI 1202/2- Pre-Authorizations Pending- iCS/Dutchman/27017_1/PA.pdf
PA.pdf
pdf • May 7, 2026, 12:33 PM • 200,332 bytes
/home/openclaw/nas/Dropbox/#recycle/TRI 1202/5- Pre-Authorizations Approved- TRI/Dutchman/27017/PA.pdf
PA.pdf
pdf • May 7, 2026, 12:33 PM • 200,332 bytes
/home/openclaw/nas/Dropbox/#recycle/TRI 1202/2- Pre-Authorizations Pending- iCS/Dutchman/27017/PA.pdf
LINE 3 ac diagnostic sheet.pdf
pdf • May 6, 2026, 11:10 AM • 1,063,394 bytes
/home/openclaw/nas/Dropbox/#recycle/TRI 1202/6- Ready To Submit/Dutchman/27017/LINE 3 ac diagnostic sheet.pdf
WO.pdf
pdf • May 6, 2026, 11:10 AM • 510,424 bytes
/home/openclaw/nas/Dropbox/#recycle/TRI 1202/6- Ready To Submit/Dutchman/27017/WO.pdf
LINE 3 ac diagnostic sheet.pdf
pdf • May 6, 2026, 11:10 AM • 1,063,394 bytes
/home/openclaw/nas/Dropbox/#recycle/TRI 1202/5- Pre-Authorizations Approved- TRI/Dutchman/27017_1/LINE 3 ac diagnostic sheet.pdf
WO.pdf
pdf • May 6, 2026, 11:10 AM • 510,424 bytes
/home/openclaw/nas/Dropbox/#recycle/TRI 1202/5- Pre-Authorizations Approved- TRI/Dutchman/27017_1/WO.pdf
WO.pdf
pdf • May 6, 2026, 11:10 AM • 510,424 bytes
/home/openclaw/nas/Dropbox/TRI 1202/7- Claims In Process/7.1- Claims Submitted- iCS/Dutchman/27017/WO.pdf
LINE 3 ac diagnostic sheet.pdf
pdf • May 6, 2026, 11:10 AM • 1,063,394 bytes
/home/openclaw/nas/Dropbox/TRI 1202/7- Claims In Process/7.1- Claims Submitted- iCS/Dutchman/27017/LINE 3 ac diagnostic sheet.pdf
LINE 3 ac diagnostic sheet.pdf
pdf • May 6, 2026, 11:10 AM • 1,063,394 bytes
/home/openclaw/nas/Dropbox/#recycle/TRI 1202/2- Pre-Authorizations Pending- iCS/Dutchman/27017_1/LINE 3 ac diagnostic sheet.pdf
WO.pdf
pdf • May 6, 2026, 11:10 AM • 510,424 bytes
/home/openclaw/nas/Dropbox/#recycle/TRI 1202/2- Pre-Authorizations Pending- iCS/Dutchman/27017_1/WO.pdf
LINE 3 ac diagnostic sheet.pdf
pdf • May 6, 2026, 11:10 AM • 1,063,394 bytes
/home/openclaw/nas/Dropbox/#recycle/TRI 1202/5- Pre-Authorizations Approved- TRI/Dutchman/27017/LINE 3 ac diagnostic sheet.pdf
WO.pdf
pdf • May 6, 2026, 11:10 AM • 510,424 bytes
/home/openclaw/nas/Dropbox/#recycle/TRI 1202/5- Pre-Authorizations Approved- TRI/Dutchman/27017/WO.pdf
WO.pdf
pdf • May 6, 2026, 11:10 AM • 510,424 bytes
/home/openclaw/nas/Dropbox/TRI 1202/5- Pre-Authorizations Approved- TRI/Dutchman/27017/WO.pdf
LINE 3 ac diagnostic sheet.pdf
pdf • May 6, 2026, 11:10 AM • 1,063,394 bytes
/home/openclaw/nas/Dropbox/TRI 1202/5- Pre-Authorizations Approved- TRI/Dutchman/27017/LINE 3 ac diagnostic sheet.pdf
LINE 3 ac diagnostic sheet.pdf
pdf • May 6, 2026, 11:10 AM • 1,063,394 bytes
/home/openclaw/nas/Dropbox/#recycle/TRI 1202/2- Pre-Authorizations Pending- iCS/Dutchman/27017/LINE 3 ac diagnostic sheet.pdf
WO.pdf
pdf • May 6, 2026, 11:10 AM • 510,424 bytes
/home/openclaw/nas/Dropbox/#recycle/TRI 1202/2- Pre-Authorizations Pending- iCS/Dutchman/27017/WO.pdf
WO.pdf
pdf • May 6, 2026, 11:10 AM • 510,424 bytes
/home/openclaw/nas/Dropbox/TRI 1202/2- Pre-Authorizations Pending- iCS/Dutchman/27017/WO.pdf
LINE 3 ac diagnostic sheet.pdf
pdf • May 6, 2026, 11:10 AM • 1,063,394 bytes
/home/openclaw/nas/Dropbox/TRI 1202/2- Pre-Authorizations Pending- iCS/Dutchman/27017/LINE 3 ac diagnostic sheet.pdf
LINE 3 ac diagnostic sheet.pdf
pdf • May 6, 2026, 11:10 AM • 1,063,394 bytes
/home/openclaw/nas/Dropbox/#recycle/TRI 1202/1- Pre-Authorizations Needed-iCS/Dutchman/27017/LINE 3 ac diagnostic sheet.pdf
WO.pdf
pdf • May 6, 2026, 11:10 AM • 510,424 bytes
/home/openclaw/nas/Dropbox/#recycle/TRI 1202/1- Pre-Authorizations Needed-iCS/Dutchman/27017/WO.pdf
WO.pdf
pdf • May 6, 2026, 11:10 AM • 510,424 bytes
/home/openclaw/nas/Dropbox/TRI 1202/1- Pre-Authorizations Needed-iCS/Dutchman/27017/WO.pdf
LINE 3 ac diagnostic sheet.pdf
pdf • May 6, 2026, 11:10 AM • 1,063,394 bytes
/home/openclaw/nas/Dropbox/TRI 1202/1- Pre-Authorizations Needed-iCS/Dutchman/27017/LINE 3 ac diagnostic sheet.pdf