Claim explorer / evidence thread
Claim 26990
TRI 1202 • Ashlee • Manufacturer Denied • dutchman
risk 0.00
deadline Overdue / escalation ready
images 0
matched 0
review 9
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
145d elapsed • 0d remaining
Analyzed
Completed stage
145d elapsed • 0d remaining
Awaiting OEM
Completed stage
145d elapsed • 0d remaining
Auto-Approved
Completed stage
145d elapsed • 0d remaining
Payment Due
Completed stage
145d elapsed • 0d remaining
Escalation Eligible
Overdue / escalation ready
145d elapsed • 0d remaining • Overdue
Resolved
Upcoming statutory deadline
145d elapsed • 0d remaining
AI Claim Analysis
Estimated Recovery Amount
Pending payment match
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
2
OEM Response Deadline Exceeded • Payment Deadline Exceeded
Missing Items
9
No active evidence gaps are listed.
Deadline Status
Overdue / escalation ready
145 days open in the visible workflow.
Recommended Action
Escalate to State
This is the fastest next move from the current workflow stage.
Dossier completeness
Files 11 • RO lines 3 • human-described photos 9 • 3C yellow • reconciliation reconciled • linked side comments 1
Gaps: three c not quality ready • sidebar comment coherence not supported
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
11
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: Jun 8, 2026, 7:49 PM to Jun 25, 2026, 2:54 AM.
Indexed evidence
2 docs / 9 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
145 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/TRI 1202/Manufacturer Denied Claims/26990/Denied claim.pdf
Timeline
First seen Jun 8, 2026, 7:49 PM • last seen Jun 25, 2026, 2:54 AM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
5 indexed side comments on this claim.
Latest visible thread signal
Oct 19, 2026, 9:08 PM • processor • TESTING AND LEARNING — TRI 1202 / RO 26990. Internal evidence review only; not a final coverage decision. Read-only factual assessment. A Keystone pre-authorization for claim/RO 26990 visibly shows Denied, with rationale
Role mix
Dealer 0 • OEM 0 • Processor 4
Decision cues
Denial signals 5 • info / missing-doc asks 2 • approval signals 3
Best move
Work missing-doc or reply asks first from the thread.
Quick Actions
Back to search results
Run the same search again.
Open focused evidence thread
Jump straight into Dropbox side comments, notes, and support documents.
Open claim explorer
Return to the main recovery queue view.
Open evidence room
See the quick-rule cards first, then open the legal basis only if needed.
Images
supporting-image
Photo shows a close-up of a sewn product law/notice label on gray woven upholstery or cushion material. No physical damage is visible in this image.
Visible text/details:
- “UNDER PENALTY OF LAW THIS TAG IS NOT TO BE REMOVED EXCEPT BY THE CONSUMER”
- “ALL NEW MATERIAL CONSISTING OF POLYURETHANE FOAM PAD 100%”
- Reg. No. “CA 45953 (MY)”
- Manufacturer: “MORENO UPHOLSTERY INDUSTRIES SDN BHD”
- Address in Johor, Malaysia
- “MADE IN MALAYSIA”
- Flammability notice referencing California Bureau of H
Human interpretation • confidence 0.00
supporting-image
- **Visible item/part:** Close-up of a gray textured panel/backing material, likely an RV interior panel, furniture backing, or component underside.
- **Damage observed:** No clear physical damage visible in this image (no obvious crack, break, water staining, deformation, or delamination shown).
- **Labels/text visible:**
- Warning label referencing California Proposition 65 chemical exposure.
- Compliance label states: “TSCA Title VI Compliant for Formaldehyde,” “California 93120 Phase
Human interpretation • confidence 0.00
supporting-image
Image shows an RV dinette/table area with a light wood-look tabletop and black folding/support brackets/legs underneath, next to booth seating and a window.
- **Visible damage/condition:** Table appears tilted or not sitting normally; underside support brackets/legs are visible. No obvious cracks, broken wood, missing fasteners, or surface damage can be confirmed from this angle.
- **Components shown:** Dinette tabletop, black metal support/folding brackets or legs, booth seat cushion, wall/win
Human interpretation • confidence 0.00
supporting-image
Image shows an RV dinette area with a light wood rectangular table mounted to the wall/floor and two gray upholstered chairs beside large windows.
- **Visible damage:** No clear physical damage is visible in the photo. Tabletop, chair upholstery, legs, wall, flooring, and window trim appear generally intact from this angle.
- **Parts/components shown:** Dinette table, table support/legs/brackets, two dining chairs, window frames, interior wall paneling, vinyl plank flooring.
- **Labels/text:**
Human interpretation • confidence 0.00
supporting-image
RV interior dinette area. Visible components include gray vinyl/pleather bench seat with back cushion, adjacent white table, two black-framed windows, wall corner trim, and wood-look flooring.
No clear damage is visible in this photo. Seat surface shows normal wrinkles/creases, but no obvious tear, separation, staining, broken component, or misalignment can be confirmed. No labels, documents, or screenshot text are visible.
Repair/claim context: image appears intended to support claim line 1,
Human interpretation • confidence 0.00
supporting-image
Photo documents a measurement related to Line 1: customer seating distance/clearance from the table.
- Visible components: tabletop/table edge at right, vinyl/laminate floor, tape measure, person’s legs/feet.
- Measurement shown: tape spans from the table edge outward; visible reading is approximately 13–14 inches from the table edge to the person/standing position area.
- Damage/defect visible: no physical damage, breakage, or failed component is visible in this image.
- Labels/text: tape meas
Human interpretation • confidence 0.00
supporting-image
Image shows RV interior dinette area.
- **Visible components:** Gray upholstered dinette bench/booth seat, light wood dinette table, wall panels, side windows with black frames, flooring.
- **Visible damage/condition:** No clear structural damage is visible. Seat cushion shows minor creasing/indentation/wrinkling on the top surface, but it is not clearly a defect from the photo. Wall, window, table, and floor appear intact.
- **Labels/text:** No readable labels, tags, or document/screenshot tex
Human interpretation • confidence 0.00
supporting-image
Claim line 1 image shows an RV interior dinette/bench area.
- **Visible components:** gray upholstered bench seat, wall-mounted/table dinette, black table legs/brackets, window with black frame/shade/valance, light wood-look vinyl flooring, white wall paneling.
- **Visible damage/condition:** no clear damage is visible in this photo. Upholstery, table, wall, and flooring appear generally intact from this angle.
- **Labels/text:** a small rectangular label/sticker is visible on the wall below th
Human interpretation • confidence 0.00
supporting-image
RV dinette/bench area showing a tape measure stretched between the bench seat and table edge. Visible components include gray upholstered bench/cushion, light wood-look table surface, wall, and flooring. Measurement shown is around 30–31 inches from the bench/back-wall area to the table edge, likely documenting clearance/spacing. No visible physical damage, breakage, or defect is apparent in this image. No labels or document text visible. Claim linkage: photo supports a warranty line about dinet
Human interpretation • confidence 0.00
Claim Lines
complaint
AT THE DINETTE TABLE ONE SIDE HAS 2 CHAIRS AND A BENCH ON THE OTHER SIDE. THE BENCH DOES NOT HAVE A BACK THAT IS ATTACHED, WHEN YOU MOVE THE BENCH TO EAT THE BACK STAYS ON THE WALL.
needs-review • confidence 0.32
complaint
AT THE DINETTE TABLE ONE SIDE HAS 2 CHAIRS AND A BENCH ON THE OTHER SIDE. THE BENCH DOES NOT HAVE A BACK THAT IS ATTACHED, WHEN YOU MOVE THE BENCH TO EAT THE BACK STAYS ON THE WALL.
needs-review • confidence 0.32
complaint
AT THE DINETTE TABLE ONE SIDE HAS 2 CHAIRS AND A BENCH ON THE OTHER SIDE. THE BENCH DOES NOT HAVE A BACK THAT IS ATTACHED, WHEN YOU MOVE THE BENCH TO EAT THE BACK STAYS ON THE WALL.
needs-review • confidence 0.15
cause
BENCH HAS NO BACK THAT STAYS ON WHEN CUSTOMER MOVES IT TO EAT. THE TABLE IS TO FAR AWAY FROM THE BENCH TO NOT MOVE IT UP TO EAT. TN, TRI-AM RV CENTER-EAST Customer #: 47602
needs-review • confidence 0.29
cause
BENCH HAS NO BACK THAT STAYS ON WHEN CUSTOMER MOVES IT TO EAT. THE TABLE IS TO FAR AWAY FROM THE BENCH TO NOT MOVE IT UP TO EAT. TN, TRI-AM RV CENTER-EAST Customer #: 47602
needs-review • confidence 0.29
cause
BENCH HAS NO BACK THAT STAYS ON WHEN CUSTOMER MOVES IT TO EAT. THE TABLE IS TO FAR AWAY FROM THE BENCH TO NOT MOVE IT UP TO EAT. TN, TRI-AM RV CENTER-EAST Customer #: 47602
needs-review • confidence 0.09
correction
NEED TO REPLACE THE BENCH WITH THE 2 CHAIRS ON THE OTHER SIDE OF THE TABLE
needs-review • confidence 0.26
correction
NEED TO REPLACE THE BENCH WITH THE 2 CHAIRS ON THE OTHER SIDE OF THE TABLE
needs-review • confidence 0.26
correction
NEED TO REPLACE THE BENCH WITH THE 2 CHAIRS ON THE OTHER SIDE OF THE TABLE
needs-review • confidence 0.09
Evidence Thread
Ashlee Olsen
processor • Apr 14, 2026, 11:53 AM
submitted PREAUTH97101
Ashlee Olsen
processor • Apr 16, 2026, 5:05 PM
denied-KRV built in accordance with current manufacturing specifications
Ashlee Olsen
processor • Apr 16, 2026, 5:06 PM
@Stephanie D FYI
Stephanie Davis
dealer_or_external • Apr 17, 2026, 9:04 AM
Thank you, I have let Russ know.
iClaims AI
processor • Oct 19, 2026, 9:08 PM
TESTING AND LEARNING — TRI 1202 / RO 26990. Internal evidence review only; not a final coverage decision. Read-only factual assessment. A Keystone pre-authorization for claim/RO 26990 visibly shows Denied, with rationale that the unit was built to current manufacturing specifications, for the freestanding-chair replacement operation. The packet coherently documents the dinette seating configuration and reported usability concern, but it does not establish a completed repair, final claim adjudication, payment, or final outcome. Native Dropbox discussion includes: denied-KRV built in accordance with current manufacturing specifications (discussion entry, not proof of final payment). Outstanding evidence: Final manufacturer warranty-claim submission, any later decision or appeal history, and a complete disposition record beyond the denied pre-authorization print.; Part numbers, parts request/order, repair authorization or rejection for the proposed bench/chair change, and shipment, receipt, or return documentation.; Completed/signed repair order, technician repair narrative, installation record, and post-repair photos or functional/fit verification.. No final payment or completed adjudication is inferred from folder placement. @Chris B @Heidi H @Tricia H
Claim Files
Denied claim.pdf
pdf • Apr 16, 2026, 5:07 PM • 198,314 bytes
/home/openclaw/nas/Dropbox/TRI 1202/Manufacturer Denied Claims/26990/Denied claim.pdf
WO.pdf
pdf • Apr 14, 2026, 9:59 AM • 389,204 bytes
/home/openclaw/nas/Dropbox/TRI 1202/Manufacturer Denied Claims/26990/WO.pdf