Claim 26880

Claim explorer / evidence thread

Claim 26880

TRI 1202 • Ashlee • Warranty Checks • nucamp

Next Recommended Action

Review Short-Pay

Approaching deadline

Reason

OEM Response Deadline Exceeded

Deadline

Approaching deadline

Estimated recovery

Pending payment match

Send Follow-Up

risk 0.00 deadline Approaching deadline images 0 matched 0 review 3

Warranty deadline timeline

Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.

Uploaded

Completed stage

105d elapsed • 0d remaining

Analyzed

Completed stage

105d elapsed • 0d remaining

Awaiting OEM

Completed stage

105d elapsed • 0d remaining

Auto-Approved

Completed stage

105d elapsed • 0d remaining

Payment Due

Approaching deadline

105d elapsed • 0d remaining

Escalation Eligible

Upcoming statutory deadline

105d elapsed • 0d remaining

Resolved

Upcoming statutory deadline

105d elapsed • 0d remaining

AI Claim Analysis

Estimated Recovery Amount

Pending payment match

What this claim may still be worth based on current evidence.

Compliance Score

100/100

Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.

Violations Detected

OEM Response Deadline Exceeded

Missing Items

No active evidence gaps are listed.

Deadline Status

Approaching deadline

105 days open in the visible workflow.

Recommended Action

Review Short-Pay

This is the fastest next move from the current workflow stage.

US dispute readiness

Evidence packet check

Full evidence packet

Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.

Estimated pack size

Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.

Evidence packet lane

Full evidence packet

Estimated packet is large. Prepare a concise executive chronology with full backup evidence separated.

Chronology

Ready to order

Visible span: May 20, 2026, 4:48 AM to Sep 1, 2026, 2:57 AM.

Indexed evidence

62 docs / 24 images

Use only the strongest evidence in the escalation packet; keep the rest as support material.

Cross-reference base

Available

Line items, comments, or gap flags can be tied back to supporting material.

Witness verification

Human verification required

Any statement or affidavit output must be checked by the witness before use.

AI / citation gate

Manual check required

Escalation material must keep facts, inferences, citations, and source documents separated.

Expert evidence pressure

Not signalled

No expert-evidence trigger is visible from the current image rollup.

Escalation posture

Escalation watch

105 days open in the visible workflow; risk score 0.00.

Claim Summary

Evidence summary

No evidence summary yet.

Path

/home/openclaw/nas/Dropbox/TRI 1202/Warranty Checks/2026/Vendor 2026/26880-2 PAID CHECK.pdf

Timeline

First seen May 20, 2026, 4:48 AM • last seen Sep 1, 2026, 2:57 AM

Evidence flags

No active evidence gap flags

Comment Intelligence

Thread depth

28 indexed side comments on this claim.

Latest visible thread signal

Jun 5, 2026, 3:52 PM • processor • done

Role mix

Dealer 0 • OEM 0 • Processor 15

Decision cues

Denial signals 0 • info / missing-doc asks 13 • approval signals 4

Best move

Work missing-doc or reply asks first from the thread.

Quick Actions

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Open focused evidence thread

Jump straight into Dropbox side comments, notes, and support documents.

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See the quick-rule cards first, then open the legal basis only if needed.

Images

parts-photo

supporting-image

supporting-image

supporting-image

Claim Lines

complaint

CUSTOMER PURCHASED AC MARCH OF 2026 UPON INSTALL THE AC FAILED TO OPERATE

needs-review • confidence 0.03

cause

During first initial test after install the fan started to speed up and technician heard a ticking noise and as he turned ac off to inspect the noise there was a bang noise and the ac suddenly stopped. Tech turned the breaker off and removed the shroud up top to inspect the ac and found a insulation blanket STEBBINS, JAYSON Customer #: 78701 wrapped around the condensor fan which was now missing a blade and the condensor coil now has a large dent in it. The insulation blanket was pulled out and the missing fan blade was located in the right rear of the unit.

needs-review • confidence 0.15

correction

REMOVE AND REPLACE A/C AND TEST

needs-review • confidence 0.00

Evidence Thread

Ashlee Olsen

processor • Mar 24, 2026, 5:19 PM

PA sent to Furrion

Ashlee Olsen

processor • Mar 24, 2026, 5:37 PM

Case#6646916

Ashlee Olsen

processor • Mar 25, 2026, 11:31 AM

approved 2

Stephanie Davis

dealer_or_external • Mar 25, 2026, 2:16 PM

@Tessa C Approved to order a/c for line 1 Approval letter is attached in the folder with the part number, 2024039645 at Lippert.

Tessa Coffey

dealer_or_external • Mar 27, 2026, 11:20 AM

@Stephanie D on order 17862

Stephanie Davis

dealer_or_external • Mar 27, 2026, 12:15 PM

@Tessa C Per of conversation this is holding to order until the card is released.

Tessa Coffey

dealer_or_external • Apr 1, 2026, 1:41 PM

@Stephanie D on order 17862

Stephanie Davis

dealer_or_external • Apr 24, 2026, 4:27 PM

@Tessa C part update please

Tessa Coffey

dealer_or_external • Apr 24, 2026, 4:34 PM

@Stephanie D this one is here. it got passed me and i forgot to put in on here. im sorry

Ashlee Olsen

processor • May 7, 2026, 12:06 PM

@Stephanie D Good morning! Can you add a $100 disposal fee to this? Per Chris, all AC units should have that added to the claims. Thanks!

Stephanie Davis

dealer_or_external • May 7, 2026, 3:57 PM

@Ashlee O Sorry for the delay on this. I am don't have access to change the WO once completed, I had to wait on Chris L to do it for me! I have a WO added with disposal fee now!

Ashlee Olsen

processor • May 7, 2026, 4:40 PM

submitted Case#6646916

Ashlee Olsen

processor • May 8, 2026, 1:39 PM

@Stephanie D WO26880 Hey! Do you happen to have a receipt for the disposal fee? Lippert is asking for one. I've never had them ask for one before, so I guess they are cracking down

Stephanie Davis

dealer_or_external • May 8, 2026, 1:53 PM

No, I do not have. And we would not be able to provide one. We have a large metal bin we put these in and they get picked up. Russ had told me before we can't get that because he doesn't pay to dispose of them. I thought maybe something had changed and I was not aware!

Ashlee Olsen

processor • May 11, 2026, 11:39 AM

Stephanie, this was only approved for $350.00. Here's the email I got Dear Valued Dealer, Your claim has been partially approved. Please find the reduction reason and payment details below: Reduction Reason: 055 - PARTIAL CLAIM REDUCTION Reduction Comments: Replacement AC unit was sent as no charge under SO-0008456914. Part adjusted to reflect invoice cost of $0.00. Freight adjusted to reflect invoice cost of $0.00. No invoice provided for disposal fee. LCI Due $: 350.0 Payment Date: , Check Number: Payment Reference: 6646916-26880-MV504308 Case NumberVIN66469164YDT34T26MV504308Questions? Contact us!Dealerclaims@lci1.com 432-LIPPERT (432-547-7378) – Ask to speak to Dealer Claims To see status of your claims please be sure to visit our business account center. Business Account Center: Login (lippert.com)If you have any questions regarding the portal, please email customerservice@lci1.com with ATTN: Accounts/Community in the subject line or call 432-LIPPERT (432-547-7378) and ask to speak to Accounts/Community Thank you, Dealer Claims Let me know if this is correct/incorrect so we can get it adjusted either way. Thanks!

Stephanie Davis

dealer_or_external • May 12, 2026, 12:29 PM

@Tessa C This is the one we just spoke about. Just let me know what you find out and we can make changes if need be. If we did pay for this, can you please attach the invoice?

Ashlee Olsen

processor • May 14, 2026, 4:30 PM

@Stephanie D this has been paid $350.00 5/14/2026 check #1787210 Please let me know if I need to go back to them with invoices

Stephanie Davis

dealer_or_external • May 15, 2026, 4:52 PM

I spoke with Cole and I believe the 350.00 we will settle for.

Stephanie Davis

dealer_or_external • May 19, 2026, 4:45 PM

@Ashlee O Ok, this is the shortage we took on this claim. I just had to do a little digging with @Tessa C. When this a/c was first ordered they sent us the wrong a/c. So yes, they did send the 2nd one out at no cost. However, we paid for the first a/c and shipping. Can we send the original WO and this invoice over to them and request it be paid please? We paid for the correct a/c the first time go around and they messed up!

Ashlee Olsen

processor • May 19, 2026, 5:04 PM

Ah, got it! Email sent to Lippert!

Ashlee Olsen

processor • May 21, 2026, 2:59 PM

@Stephanie D I just got off the phone with Lippert, they will get a check sent out for the ac. I don't have a confirmation number yet, but when I do, I will put it in this folder.

Ashlee Olsen

processor • May 21, 2026, 3:00 PM

@Stephanie K There will be 2 checks for this one

Stephanie Davis

dealer_or_external • May 21, 2026, 3:40 PM

@Emily P When this check arrives, I will send it up for processing in the bag that day. This is a claim we took a large shortage on this week.

Ashlee Olsen

processor • May 22, 2026, 11:58 AM

@Stephanie D Hey! Here's the payment reference for this one

Stephanie Kendziorski

processor • May 22, 2026, 12:17 PM

done

Stephanie Davis

dealer_or_external • May 26, 2026, 9:39 AM

Thnak you!

Ashlee Olsen

processor • May 28, 2026, 4:44 PM

@Stephanie D

Stephanie Kendziorski

processor • Jun 5, 2026, 3:52 PM

done

Claim Files

26880-2 PAID CHECK.pdf

pdf • Jun 4, 2026, 3:23 PM • 430,892 bytes

/home/openclaw/nas/Dropbox/TRI 1202/Warranty Checks/2026/Vendor 2026/26880-2 PAID CHECK.pdf

Payment confirmation 2.pdf

pdf • May 28, 2026, 4:42 PM • 168,116 bytes

/home/openclaw/nas/Dropbox/#recycle/TRI 1202/7- Claims In Process/7.1- Claims Submitted- iCS/Vendor/26880_1/Payment confirmation 2.pdf

Lippert payment.pdf

pdf • May 22, 2026, 11:56 AM • 180,263 bytes

/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/26880/Lippert payment.pdf

Lippert payment.pdf

pdf • May 22, 2026, 11:56 AM • 180,263 bytes

/home/openclaw/nas/Dropbox/#recycle/TRI 1202/7- Claims In Process/7.1- Claims Submitted- iCS/Vendor/26880_1/Lippert payment.pdf

INV WE WERE NOT PAID FOR.pdf

pdf • May 19, 2026, 4:40 PM • 400,376 bytes

/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/26880/INV WE WERE NOT PAID FOR.pdf

INV WE WERE NOT PAID FOR.pdf

pdf • May 19, 2026, 4:40 PM • 400,376 bytes

/home/openclaw/nas/Dropbox/#recycle/TRI 1202/7- Claims In Process/7.1- Claims Submitted- iCS/Vendor/26880_1/INV WE WERE NOT PAID FOR.pdf

INV WE WERE NOT PAID FOR.pdf

pdf • May 19, 2026, 4:40 PM • 400,376 bytes

/home/openclaw/nas/Dropbox/#recycle/TRI 1202/7- Claims In Process/7.2- Claims Returned iCS-TRI/Vendor/26880/INV WE WERE NOT PAID FOR.pdf

26880 PAID CHECK.pdf

pdf • May 19, 2026, 4:21 PM • 416,000 bytes

/home/openclaw/nas/Dropbox/TRI 1202/Warranty Checks/2026/Vendor 2026/26880 PAID CHECK.pdf

Payment confirmation.pdf

pdf • May 14, 2026, 4:30 PM • 168,005 bytes

/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/26880/Payment confirmation.pdf

Payment confirmation.pdf

pdf • May 14, 2026, 4:30 PM • 168,005 bytes

/home/openclaw/nas/Dropbox/#recycle/TRI 1202/7- Claims In Process/7.1- Claims Submitted- iCS/Vendor/26880_1/Payment confirmation.pdf

Payment confirmation.pdf

pdf • May 14, 2026, 4:30 PM • 168,005 bytes

/home/openclaw/nas/Dropbox/#recycle/TRI 1202/7- Claims In Process/7.2- Claims Returned iCS-TRI/Vendor/26880/Payment confirmation.pdf

completed wo with disp fee.pdf

pdf • May 7, 2026, 3:55 PM • 514,425 bytes

/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/26880/completed wo with disp fee.pdf

completed wo with disp fee.pdf

pdf • May 7, 2026, 3:55 PM • 514,425 bytes

/home/openclaw/nas/Dropbox/#recycle/TRI 1202/7- Claims In Process/7.1- Claims Submitted- iCS/Vendor/26880_1/completed wo with disp fee.pdf

completed wo with disp fee.pdf

pdf • May 7, 2026, 3:55 PM • 514,425 bytes

/home/openclaw/nas/Dropbox/#recycle/TRI 1202/7- Claims In Process/7.2- Claims Returned iCS-TRI/Vendor/26880/completed wo with disp fee.pdf

completed wo with disp fee.pdf

pdf • May 7, 2026, 3:55 PM • 514,425 bytes

/home/openclaw/nas/Dropbox/TRI 1202/7- Claims In Process/7.2- Claims Returned iCS-TRI/Vendor/26880/completed wo with disp fee.pdf

completed wo with disp fee.pdf

pdf • May 7, 2026, 3:55 PM • 514,425 bytes

/home/openclaw/nas/Dropbox/#recycle/TRI 1202/7- Claims In Process/7.1- Claims Submitted- iCS/Vendor/26880/completed wo with disp fee.pdf

completed wo with disp fee.pdf

pdf • May 7, 2026, 3:55 PM • 514,425 bytes

/home/openclaw/nas/Dropbox/TRI 1202/7- Claims In Process/7.1- Claims Submitted- iCS/Vendor/26880/completed wo with disp fee.pdf

completed wo with disp fee.pdf

pdf • May 7, 2026, 3:55 PM • 514,425 bytes

/home/openclaw/nas/Dropbox/#recycle/TRI 1202/6- Ready To Submit/Vendor/26880/completed wo with disp fee.pdf

completed wo with disp fee.pdf

pdf • May 7, 2026, 3:55 PM • 514,425 bytes

/home/openclaw/nas/Dropbox/TRI 1202/6- Ready To Submit/Vendor/26880/completed wo with disp fee.pdf

ac tag removed.pdf

pdf • May 7, 2026, 11:24 AM • 266,223 bytes

/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/26880/ac tag removed.pdf

ac tag removed.pdf

pdf • May 7, 2026, 11:24 AM • 266,223 bytes

/home/openclaw/nas/Dropbox/#recycle/TRI 1202/7- Claims In Process/7.1- Claims Submitted- iCS/Vendor/26880_1/ac tag removed.pdf

ac tag removed.pdf

pdf • May 7, 2026, 11:24 AM • 266,223 bytes

/home/openclaw/nas/Dropbox/#recycle/TRI 1202/7- Claims In Process/7.2- Claims Returned iCS-TRI/Vendor/26880/ac tag removed.pdf

ac tag removed.pdf

pdf • May 7, 2026, 11:24 AM • 266,223 bytes

/home/openclaw/nas/Dropbox/#recycle/TRI 1202/7- Claims In Process/7.1- Claims Submitted- iCS/Vendor/26880/ac tag removed.pdf

ac tag removed.pdf

pdf • May 7, 2026, 11:24 AM • 266,223 bytes

/home/openclaw/nas/Dropbox/#recycle/TRI 1202/6- Ready To Submit/Vendor/26880/ac tag removed.pdf

COMPLETED WO.pdf

pdf • May 7, 2026, 10:39 AM • 513,826 bytes

/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/26880/COMPLETED WO.pdf

COMPLETED WO.pdf

pdf • May 7, 2026, 10:39 AM • 513,826 bytes

/home/openclaw/nas/Dropbox/#recycle/TRI 1202/7- Claims In Process/7.1- Claims Submitted- iCS/Vendor/26880_1/COMPLETED WO.pdf

COMPLETED WO.pdf

pdf • May 7, 2026, 10:39 AM • 513,826 bytes

/home/openclaw/nas/Dropbox/#recycle/TRI 1202/7- Claims In Process/7.2- Claims Returned iCS-TRI/Vendor/26880/COMPLETED WO.pdf

COMPLETED WO.pdf

pdf • May 7, 2026, 10:39 AM • 513,826 bytes

/home/openclaw/nas/Dropbox/#recycle/TRI 1202/7- Claims In Process/7.1- Claims Submitted- iCS/Vendor/26880/COMPLETED WO.pdf

COMPLETED WO.pdf

pdf • May 7, 2026, 10:39 AM • 513,826 bytes

/home/openclaw/nas/Dropbox/#recycle/TRI 1202/6- Ready To Submit/Vendor/26880/COMPLETED WO.pdf

COMPLETED WO.pdf

pdf • May 7, 2026, 10:39 AM • 513,826 bytes

/home/openclaw/nas/Dropbox/TRI 1202/6- Ready To Submit/Vendor/26880/COMPLETED WO.pdf

Approval email.pdf