Claim 26845

Claim explorer / evidence thread

Claim 26845

TRI 1202 • Ashlee • Paid • keystone

Next Recommended Action

Escalate to State

Payment deadline violated

Reason

OEM Response Deadline Exceeded

Deadline

Payment deadline violated

Estimated recovery

Pending payment match

Generate OEM Demand Letter

risk 0.55 deadline Overdue / escalation ready images 90 matched 0

Warranty deadline timeline

Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.

Uploaded

Completed stage

72d elapsed • 0d remaining

Analyzed

Completed stage

72d elapsed • 0d remaining

Awaiting OEM

Completed stage

72d elapsed • 0d remaining

Auto-Approved

Completed stage

72d elapsed • 0d remaining

Payment Due

Completed stage

72d elapsed • 0d remaining

Escalation Eligible

Completed stage

72d elapsed • 0d remaining

Resolved

Overdue / escalation ready

72d elapsed • 0d remaining • Overdue

AI Claim Analysis

Estimated Recovery Amount

Pending payment match

What this claim may still be worth based on current evidence.

Compliance Score

45/100

Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.

Violations Detected

OEM Response Deadline Exceeded • Payment Deadline Exceeded

Missing Items

missing_unit_id_photo • low_quality_photo_package

Deadline Status

Overdue / escalation ready

72 days open in the visible workflow.

Recommended Action

Escalate to State

This is the fastest next move from the current workflow stage.

US dispute readiness

Evidence packet check

Full evidence packet

Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.

Estimated pack size

Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.

Evidence packet lane

Full evidence packet

Estimated packet is large. Prepare a concise executive chronology with full backup evidence separated.

Chronology

Ready to order

Visible span: Apr 23, 2026, 3:33 PM to Jun 20, 2026, 2:56 AM.

Indexed evidence

29 docs / 24 images

Use only the strongest evidence in the escalation packet; keep the rest as support material.

Cross-reference base

Available

Line items, comments, or gap flags can be tied back to supporting material.

Witness verification

Human verification required

Any statement or affidavit output must be checked by the witness before use.

AI / citation gate

Manual check required

Escalation material must keep facts, inferences, citations, and source documents separated.

Expert evidence pressure

Not signalled

No expert-evidence trigger is visible from the current image rollup.

Escalation posture

Escalation watch

72 days open in the visible workflow; risk score 0.55.

Claim Summary

Evidence summary

images=90; damage=0; unit=0; parts=0; doc=0; gaps=missing_unit_id_photo,low_quality_photo_package • Unit 2026 Keystone • VIN 4YDTBLM26TD431652

Path

/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/26845/LINE 2 REQUESTED.jpg

Timeline

First seen Apr 23, 2026, 3:33 PM • last seen Jun 20, 2026, 2:56 AM

Evidence flags

missing unit id photo • low quality photo package

Comment Intelligence

Thread depth

11 indexed side comments on this claim.

Latest visible thread signal

May 20, 2026, 12:12 PM • processor • paid $358.39 check #1593626

Role mix

Dealer 0 • OEM 0 • Processor 5

Decision cues

Denial signals 0 • info / missing-doc asks 4 • approval signals 2

Best move

Work missing-doc or reply asks first from the thread.

Quick Actions

Back to search results

Run the same search again.

Open focused evidence thread

Jump straight into Dropbox side comments, notes, and support documents.

Open claim explorer

Return to the main recovery queue view.

Open evidence room

See the quick-rule cards first, then open the legal basis only if needed.

Images

supporting-image

supporting-image

supporting-image

supporting-image

supporting-image

Claim Lines

No claim lines loaded

Evidence Thread

Ashlee Olsen

processor • Mar 17, 2026, 4:39 PM

submitted PREAUTH85774

Ashlee Olsen

processor • Mar 20, 2026, 6:38 PM

approved job 1 .2 job 2 .6 job 3 .2 job 4 .2 job 5 .2

Stephanie Davis

dealer_or_external • Mar 30, 2026, 2:45 PM

@Tessa C Approved to order the following: Line 2: rear light strips These go down the left and right rear sides of the coach, photos on the claim and cloud!

Tessa Coffey

dealer_or_external • Mar 30, 2026, 3:13 PM

@Stephanie D I cant find those photos. im probably overlooking them

Tessa Coffey

dealer_or_external • Mar 30, 2026, 3:37 PM

@Stephanie D on order 17868

Tessa Coffey

dealer_or_external • Apr 1, 2026, 10:32 AM

@Stephanie D PARTS UPDATE ETA 4/2

Tessa Coffey

dealer_or_external • Apr 2, 2026, 12:21 PM

@Stephanie D PARTS ARE HERE ON THIS ONE. S/O SU

Ashlee Olsen

processor • Apr 30, 2026, 8:20 PM

submitted CLAIM102180

Ashlee Olsen

processor • May 5, 2026, 12:40 PM

@Stephanie D WO26845 Keystone feedback: Please attach photos of defective light, to show the defect if possible, and any identifying markings inside the strip that we can show our supplier. Thank you in advance.

Stephanie Davis

dealer_or_external • May 5, 2026, 2:23 PM

Have on techs board for requested info (JCS)

Ashlee Olsen

processor • May 20, 2026, 12:12 PM

paid $358.39 check #1593626

Claim Files

COMPLETED WO.pdf

pdf • Apr 30, 2026, 4:53 PM • 514,759 bytes

/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/26845/COMPLETED WO.pdf

COMPLETED WO.pdf

pdf • Apr 30, 2026, 4:53 PM • 514,759 bytes

/home/openclaw/nas/Dropbox/#recycle/TRI 1202/7- Claims In Process/7.1- Claims Submitted- iCS/Keystone/26845_1/COMPLETED WO.pdf

COMPLETED WO.pdf

pdf • Apr 30, 2026, 4:53 PM • 514,759 bytes

/home/openclaw/nas/Dropbox/#recycle/TRI 1202/4-Pre-Authorizations Information Corrected-iCS/Keystone/26845/COMPLETED WO.pdf

COMPLETED WO.pdf

pdf • Apr 30, 2026, 4:53 PM • 514,759 bytes

/home/openclaw/nas/Dropbox/#recycle/TRI 1202/7- Claims In Process/7.2- Claims Returned iCS-TRI/Keystone/26845/COMPLETED WO.pdf

COMPLETED WO.pdf

pdf • Apr 30, 2026, 4:53 PM • 514,759 bytes

/home/openclaw/nas/Dropbox/#recycle/TRI 1202/7- Claims In Process/7.1- Claims Submitted- iCS/Keystone/26845/COMPLETED WO.pdf

COMPLETED WO.pdf

pdf • Apr 30, 2026, 4:53 PM • 514,759 bytes

/home/openclaw/nas/Dropbox/TRI 1202/7- Claims In Process/7.1- Claims Submitted- iCS/Keystone/26845/COMPLETED WO.pdf

COMPLETED WO.pdf

pdf • Apr 30, 2026, 4:53 PM • 514,759 bytes

/home/openclaw/nas/Dropbox/#recycle/TRI 1202/6- Ready To Submit/Keystone/26845/COMPLETED WO.pdf

Approved PA.pdf