Claim explorer / evidence thread
Claim 26818
TRI 1202 • Ashlee • Paid • nucamp
risk 0.00
deadline Overdue / escalation ready
images 0
matched 0
review 18
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
146d elapsed • 0d remaining
Analyzed
Completed stage
146d elapsed • 0d remaining
Awaiting OEM
Completed stage
146d elapsed • 0d remaining
Auto-Approved
Completed stage
146d elapsed • 0d remaining
Payment Due
Completed stage
146d elapsed • 0d remaining
Escalation Eligible
Completed stage
146d elapsed • 0d remaining
Resolved
Overdue / escalation ready
146d elapsed • 0d remaining • Overdue
AI Claim Analysis
Estimated Recovery Amount
Pending payment match
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
2
OEM Response Deadline Exceeded • Payment Deadline Exceeded
Missing Items
18
No active evidence gaps are listed.
Deadline Status
Overdue / escalation ready
146 days open in the visible workflow.
Recommended Action
Escalate to State
This is the fastest next move from the current workflow stage.
Dossier completeness
Dossier has not been generated yet. Evidence presence is not treated as complete.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
21
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: Jun 8, 2026, 7:49 PM to Oct 19, 2026, 2:56 AM.
Indexed evidence
4 docs / 21 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
146 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/26818/LINE 1 TAG.jpeg
Timeline
First seen Jun 8, 2026, 7:49 PM • last seen Oct 19, 2026, 2:56 AM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
10 indexed side comments on this claim.
Latest visible thread signal
Apr 14, 2026, 12:20 PM • processor • paid $345.75 check #1588300
Role mix
Dealer 0 • OEM 0 • Processor 5
Decision cues
Denial signals 0 • info / missing-doc asks 3 • approval signals 2
Best move
Work missing-doc or reply asks first from the thread.
Quick Actions
Back to search results
Run the same search again.
Open focused evidence thread
Jump straight into Dropbox side comments, notes, and support documents.
Open claim explorer
Return to the main recovery queue view.
Open evidence room
See the quick-rule cards first, then open the legal basis only if needed.
Images
parts-photo
Warranty claim image shows a close-up identification/operating label on a Girard Products tankless water heater.
- **Component/part:** Girard Products LLC tankless water heater, **Model GSW H-2 / GSWH-2**
- **Visible label text:** “Tankless Water Heater - Model GSWH-2,” “Operating Instructions”
- **Specs visible:** 42,000 BTU, propane (LP gas), 12VDC < 3 amp, 125 PSI max, max water temp 140°F (60°C), inlet pressure 11" WCI min / 14" WCI, manifold pressure 1.5"–7.8" WCI
- **Condition/damage:** N
Human interpretation • confidence 0.00
parts-photo
Image shows a removed brass inline plumbing/electrical component, likely a water flow sensor or flow switch, placed on a clear plastic bag on a countertop.
- **Visible part/component:** Brass fitting with female thread on one end and male thread on the other, flow-direction arrow cast into body, black sensor module on top, and red/yellow/black wires ending in a white 3-pin connector.
- **Label/text:** Small label on the body appears to show a brand/name similar to “AiDe” and specs, but most tex
Human interpretation • confidence 0.00
parts-photo
Claim image for case 26818, Line 1 “part removed.”
Visible item: removed brass inline fitting/valve or sensor body with external male threads on one end, larger hex/female fitting end, and attached black plastic sensor/connector with red/yellow/black wires ending in a small white plug.
Condition/damage: no clear breakage visible from this angle; brass shows normal handling marks/residue/staining. Component appears removed and photographed on protective plastic.
Labels/text: no readable labels
Human interpretation • confidence 0.00
parts-photo
Image shows a removed brass inline water flow sensor/valve assembly with red/yellow/black electrical leads and a black sensor housing on top. One end is male threaded; the other appears to be a larger female/coupler-style fitting.
Visible label text includes “Water Flow Sensor,” “Operating Voltage: 5–12VDC,” “Fluid Temperature: ≤80C,” and “Made by Suyuan” (some text unclear).
No clear physical breakage, cracking, corrosion, or burn damage is visible in the photo; condition issue is not vis
Human interpretation • confidence 0.00
supporting-image
- **Claim line linkage:** Image file is labeled **“LINE 1”** and appears to document the component/condition for claim line 1.
- **Visible components:** Interior of an RV appliance/service compartment with **copper tubing**, brass fittings/valve body, small electrical sensor/switch, red/black/yellow/white wires, white insulated hoses, reflective foil/heat shield, and nearby burner/heater-looking hardware.
- **Visible damage/condition:** A **white wire or connector sleeve near the copper tubing a
Human interpretation • confidence 0.00
supporting-image
Claim line linkage: LINE 2 image for case 26818.
Visible condition: Close-up of exterior upper side of RV/trailer at awning area. The awning fabric/roll or protective cover near the left end is torn, wrinkled, and separating, with light gray fabric exposed and frayed at the edge. Black awning rail/roller housing and end bracket are visible below/left.
Parts/components: Awning fabric or cover, black awning rail/roller assembly, end cap/bracket, exterior wall panel.
Labels/text: A small lab
Human interpretation • confidence 0.00
supporting-image
Exterior curb-side view of a towable RV/travel trailer.
- **Visible components:** Entry door with window and grab handle, side wall graphics, awning/upper rail or tube along roofline, tandem axles/wheels, lower storage compartment door, side marker/reflector, window, step area partially visible.
- **Labels/text:** “ASTORIA” branding visible on side; small badge near upper side wall is present but not readable.
- **Damage observed:** No clear impact damage, cracks, dents, or missing components a
Human interpretation • confidence 0.00
supporting-image
Visible: Front exterior of an “ASTORIA” travel trailer/RV.
Damage/condition observed:
- Dark vertical staining/scuffing or residue on the lower front black/gray rock-guard area.
- No clear crack, dent, separation, or broken component visible from this angle.
- Front cap, windshield/window, graphics, and side trim appear generally intact.
Parts/components shown:
- Front fiberglass cap with large tinted front window.
- “ASTORIA” front decal/label.
- Lower front rock guard/stone shield area.
- A-
Human interpretation • confidence 0.00
supporting-image
Visible image shows the front/tongue area of a Dutchmen/Keystone-style “ASTORIA” travel trailer.
- **Visible components:** front fiberglass cap, large tinted front window, Astoria front decal/graphics, A-frame tongue, coupler area, manual/foot jack, LP tank cover/propane bottle cover, wiring/breakaway area, lower front rock guard/black trim, side baggage door edge.
- **Labels/text:** large readable **“ASTORIA”** on front cap/window graphic. Small warning/ID decals on tongue/lower front are pres
Human interpretation • confidence 0.00
supporting-image
Exterior side view of a nuCamp TAB/“...ORIA” style travel trailer connected to a silver pickup truck.
- **Visible components:** passenger-side entry door with window, awning/roof rail, side window, exterior access/vent panel, lower trim/skirting, graphics/stripe, hitch/tow vehicle.
- **Visible text/labels:** partial side branding reads “...ORIA” and “...HMEN” (partially cut off/obscured; exact model/wording unclear).
- **Damage observed:** no clear visible damage in this photo. Door, sidewall,
Human interpretation • confidence 0.00
supporting-image
Exterior curb-side view of an Astoria travel trailer/RV in a parking lot.
- Visible damage: No clear/obvious damage visible in this image. Sidewall, trim, entry door, lower panels, and front corner appear intact from this distance.
- Components shown: curb-side exterior wall, entry door with window, fold-out steps, grab handle, awning/vertical support arms, front lower storage/utility door, tandem axles/wheels, side windows, front cap/side transition trim.
- Labels/text: “ASTORIA” visible on si
Human interpretation • confidence 0.00
supporting-image
Exterior passenger-side view of a white/gray “ASTORIA” travel trailer/RV in a parking lot. Visible components include sidewall graphics, front/side storage hatch, small side window(s), larger slide/window area, tandem axle wheels, lower skirt/trim, clearance light, and roofline awning/rail area.
Visible condition: no clear impact damage, cracks, missing parts, or active repair work visible from this angle. There are minor dark marks/shadows on the pavement and lower side area, but no definite R
Human interpretation • confidence 0.00
supporting-image
Claim line 2 image shows the exterior upper side/roof edge of a nuCamp trailer/RV. The black roof-edge trim/gutter or seal strip is visibly lifted/separated and bowed upward away from the white sidewall near the upper corner, above/near a side window. No clear cracks in the wall are visible, but the trim appears loose and not seated flush.
Visible components: white exterior side panel, black perimeter/roof trim or seal, side window frame, roof/upper edge area. Background is a shop/building exte
Human interpretation • confidence 0.00
supporting-image
Exterior side view of a nüCamp towable RV/trailer in a parking lot.
- **Visible components:** Sidewall, large side window, small rear window, roof/side awning assembly with black support arms, lower skirt/trim, wheel/tire, fender area, exterior graphics.
- **Visible damage/condition:** No clear major damage is visible from this distance. Lower side skirt/trim near the wheel/fender appears slightly uneven or wavy, but this is not definitive. Awning hardware appears installed and intact in the im
Human interpretation • confidence 0.00
supporting-image
RV exterior photo showing the rear/driver-side corner of an Astoria by Dutchmen travel trailer.
- **Visible damage:** Upper rear roof/side corner trim area appears irregular/lifted or separated near the roof edge/corner cap. No obvious large body panel impact visible.
- **Components shown:** Rear wall, side wall, roof edge/corner trim, clearance lights, rear/side windows, exterior graphics, lower access/service hatch, rear ladder/bumper area partially visible.
- **Labels/text:** “ASTORIA” and “
Human interpretation • confidence 0.00
supporting-image
Image shows an interior electrical/utility component area with:
- A white rocker on/off switch mounted on a metal panel.
- A black screw-cap fuse holder labeled “FUSE.”
- Red/black wiring visible along the side.
- Barcode label present with readable text: “2GWH0324313.”
- No obvious physical damage, burn marks, broken parts, or loose connections visible in this photo.
- Repair context appears related to an electrical fuse/switch assembly inspection or replacement.
- Claim linkage: file name ind
Human interpretation • confidence 0.00
supporting-image
- **Visible item:** Close-up of a trailer/vehicle certification/VIN label with barcode.
- **Readable text/labels:** VIN appears to be **4YDTAAR20SZ915575**. Other visible fields include **UNLOADED VEHICLE WEIGHT**, **GVWR**, **GAWR (EACH AXLE)**, **TIRE**, **RIMS**, **COLD INFL PRESS**, and partial compliance statement.
- **Damage observed:** No physical damage or failed component is visible in this image.
- **Parts/components shown:** Vehicle identification/certification sticker only; no repair
Human interpretation • confidence 0.00
supporting-image
Exterior passenger-side view of a Dutchmen Astoria travel trailer/5th wheel.
- **Visible damage:** Localized damage at the upper sidewall/roofline area near the awning rail/front awning hardware. The trim/edge area appears scuffed, bent, or torn with a dark damaged patch/sealant visible. No obvious damage seen to windows, wheels, lower skirting, or graphics.
- **Visible components:** Sidewall, roof edge/trim, awning rail/awning housing, windows, slide/side graphics, entry step, tandem wheels.
-
Human interpretation • confidence 0.00
supporting-image
Exterior photo of a towable RV/travel trailer parked in a lot and attached to a white pickup. View shows rear/curb-side area with side windows, entry-side wall, dual axles, rear panel, marker lights, license plate, and upper side awning/rail hardware.
Visible damage: no clear, specific damage is identifiable from this distance/lighting. Body panels, rear corner trim, windows, lights, and awning area appear intact in the image; any issue would be unclear without closer photos.
Visible labels/te
Human interpretation • confidence 0.00
supporting-image
Rear exterior of an Astoria Dutchmen travel trailer/RV. Visible components include rear wall panel, centered rear window, upper marker lights, side/rear trim, lower round reflectors/lights, license plate, bumper/frame area, and roofline/rear clearance light housing.
Visible text/labels:
- “ASTORIA”
- “DUTCHMEN”
- License plate appears to read “55251” but is partially unclear.
Damage observed: No clear visible damage in this photo. Rear wall, window, lights, and trim appear intact from this dis
Human interpretation • confidence 0.00
supporting-image
Outdoor dealer-lot photo showing a white pickup towing a large white/gray travel trailer/RV on a road/driveway. Trailer side, wheels/axles, windows, entry area, graphics, and roof-mounted components are visible at distance.
No clear visible damage, failed component, or repair work can be identified from this image. No readable labels, VIN, work order, or document/screenshot text are visible. Claim-line linkage is unclear; image appears to document the unit/trailer in tow or general exterior con
Human interpretation • confidence 0.00
Claim Lines
complaint
WH LEAKING AT THE FITTING CUST STATED LEAKING ON THE INSIDE WHERE THE WATER HEATER IS
needs-review • confidence 0.23
complaint
WH LEAKING AT THE FITTING CUST STATED LEAKING ON THE INSIDE WHERE THE WATER HEATER IS
needs-review • confidence 0.23
complaint
WH LEAKING AT THE FITTING CUST STATED LEAKING ON THE INSIDE WHERE THE WATER HEATER IS
needs-review • confidence 0.06
cause
WATER HEATER IS LEAKING AT THE WATER FLOW SENSOR (JCS)
needs-review • confidence 0.26
cause
WATER HEATER IS LEAKING AT THE WATER FLOW SENSOR (JCS)
needs-review • confidence 0.26
cause
WATER HEATER IS LEAKING AT THE WATER FLOW SENSOR (JCS)
needs-review • confidence 0.09
correction
REPLACE WATER HEATER FLOW SENSOR HUTCHINS, JACOB Customer #: 93016 WITH DIAG
needs-review • confidence 0.26
correction
REPLACE WATER HEATER FLOW SENSOR HUTCHINS, JACOB Customer #: 93016 WITH DIAG
needs-review • confidence 0.26
correction
REPLACE WATER HEATER FLOW SENSOR HUTCHINS, JACOB Customer #: 93016 WITH DIAG
needs-review • confidence 0.09
complaint
VINYL INSERT PEELING REAR SIDE PASENGER
needs-review • confidence 0.20
complaint
VINYL INSERT PEELING REAR SIDE PASENGER
needs-review • confidence 0.20
complaint
VINYL INSERT PEELING REAR SIDE PASENGER
needs-review • confidence 0.06
cause
VINYL INSERT IS CRACKING AND COMING OFF UNIT
needs-review • confidence 0.17
cause
VINYL INSERT IS CRACKING AND COMING OFF UNIT
needs-review • confidence 0.17
cause
VINYL INSERT IS CRACKING AND COMING OFF UNIT
needs-review • confidence 0.03
correction
REMOVE CURRENT AND REPLACE WITH NEW VINYL INSERT ON PASSENGER SIDE
needs-review • confidence 0.20
correction
REMOVE CURRENT AND REPLACE WITH NEW VINYL INSERT ON PASSENGER SIDE
needs-review • confidence 0.20
correction
REMOVE CURRENT AND REPLACE WITH NEW VINYL INSERT ON PASSENGER SIDE
needs-review • confidence 0.06
Evidence Thread
Stephanie Davis
dealer_or_external • Mar 18, 2026, 9:14 AM
@Ashlee O Good morning, We are only claiming lines 1 and 2 on this one!
Ashlee Olsen
processor • Mar 18, 2026, 11:49 AM
submitted PREAUTH86068
Ashlee Olsen
processor • Mar 19, 2026, 3:55 PM
approved
job 1 .6
job 2 .6
Stephanie Davis
dealer_or_external • Mar 20, 2026, 11:33 AM
@Tessa C Approved to order the following,
Line 1: water heater flow sensor
Tessa Coffey
dealer_or_external • Mar 23, 2026, 9:41 AM
@Stephanie D ON ORDER 17845
Tessa Coffey
dealer_or_external • Mar 25, 2026, 1:32 PM
@Stephanie D PART IS HERE S/0G-L
Ashlee Olsen
processor • Mar 30, 2026, 12:10 PM
submitted CLAIM89096
Ashlee Olsen
processor • Mar 31, 2026, 4:26 PM
@Stephanie D WO 26818 Keystone feedback:
3/31/2026,01:55:51 pm,kaufr: photo of the defective water heater part uninstalled showing all sides please
Stephanie Davis
dealer_or_external • Apr 1, 2026, 9:05 AM
Photos are attached!!
Ashlee Olsen
processor • Apr 14, 2026, 12:20 PM
paid $345.75 check #1588300
Claim Files
COMPLETED WO.pdf
pdf • Mar 30, 2026, 11:38 AM • 414,596 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/26818/COMPLETED WO.pdf
Preauth.pdf
main-pdf • Mar 19, 2026, 3:53 PM • 217,222 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/26818/Preauth.pdf
WO.pdf
pdf • Mar 18, 2026, 9:13 AM • 409,625 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/26818/WO.pdf
LINE 1 VIDEO.mp4
mp4 • Mar 18, 2026, 9:13 AM • 108,398 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/26818/LINE 1 VIDEO.mp4