Claim explorer / evidence thread
Claim 26811
TRI 1202 • Ashlee • Paid • dutchman
risk 0.35
deadline Overdue / escalation ready
images 56
matched 0
review 3
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
118d elapsed • 0d remaining
Analyzed
Completed stage
118d elapsed • 0d remaining
Awaiting OEM
Completed stage
118d elapsed • 0d remaining
Auto-Approved
Completed stage
118d elapsed • 0d remaining
Payment Due
Completed stage
118d elapsed • 0d remaining
Escalation Eligible
Completed stage
118d elapsed • 0d remaining
Resolved
Overdue / escalation ready
118d elapsed • 0d remaining • Overdue
AI Claim Analysis
Estimated Recovery Amount
Pending payment match
What this claim may still be worth based on current evidence.
Compliance Score
65/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
2
OEM Response Deadline Exceeded • Payment Deadline Exceeded
Missing Items
3
missing_unit_id_photo
Deadline Status
Overdue / escalation ready
118 days open in the visible workflow.
Recommended Action
Escalate to State
This is the fastest next move from the current workflow stage.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
23
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: May 7, 2026, 5:05 AM to Jun 24, 2026, 3:05 PM.
Indexed evidence
6 docs / 24 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
118 days open in the visible workflow; risk score 0.35.
Claim Summary
Evidence summary
images=56; damage=0; unit=0; parts=0; doc=0; gaps=missing_unit_id_photo • Unit 2025 Dutchman • VIN 4YDFAAM26SZ915553
Path
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/26811/COMPLETED WO.pdf
Timeline
First seen May 7, 2026, 5:05 AM • last seen Jun 24, 2026, 3:05 PM
Evidence flags
missing unit id photo
Comment Intelligence
Thread depth
15 indexed side comments on this claim.
Latest visible thread signal
Apr 28, 2026, 2:08 PM • processor • paid $472.72 check #1590955
Role mix
Dealer 0 • OEM 0 • Processor 6
Decision cues
Denial signals 0 • info / missing-doc asks 5 • approval signals 5
Best move
Work missing-doc or reply asks first from the thread.
Quick Actions
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Jump straight into Dropbox side comments, notes, and support documents.
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See the quick-rule cards first, then open the legal basis only if needed.
Images
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Claim Lines
complaint
CS THAT THE BED SLIDE IS ONLY OPENING ON ONE SIDE LEFT HAND DRAWER UNDER WASHER DRYER HAS PARTS IN IT CHECK ALL SLIDES
needs-review • confidence 0.26
cause
TECH FOUND THE CABLE SNAPPED AND THE CHAIN BROKE IN THE END. DUE TO THE MECHANISM LOCKING UP. NEUBRANDER, JOHANNA Customer #: 76267
needs-review • confidence 0.32
correction
R&R WIPER SEAL AND ASSEMBLY REPLACE THE REAR SLIDE MECHANISM WITH NEW ONE
needs-review • confidence 0.26
Evidence Thread
Ashlee Olsen
processor • Mar 11, 2026, 2:16 PM
submitted PREAUTH83225
Ashlee Olsen
processor • Mar 17, 2026, 4:01 PM
approved 1.5
KRV-Approved to R&R cable only
Stephanie Davis
dealer_or_external • Mar 18, 2026, 9:27 AM
@Ashlee O We will need the chain as well and the time to repair. Photos line 1 (6 and 1 (7 I put circle around the chain showing it is broken. This is why we ask for 4.0 in labor.
Ashlee Olsen
processor • Mar 18, 2026, 12:34 PM
Email sent to Keystone,. thank you!
Ashlee Olsen
processor • Mar 20, 2026, 1:29 PM
@Stephanie D you've been approved 2 hours to R&R cable and chain. Let me know if you need more time, I know you were asking 4 hours originally. We will likely need more description in the 3 C's to get more time. Thank you!
Stephanie Davis
dealer_or_external • Mar 20, 2026, 2:36 PM
We were asking 4.0 for the complete mech. If it is just the 2 parts approved, I think we can do this in the 2.0. Thank you.
Stephanie Davis
dealer_or_external • Mar 20, 2026, 2:49 PM
@Tessa C Approved to order,
Line 1: slide out chain and cable
Tessa Coffey
dealer_or_external • Mar 20, 2026, 4:17 PM
@Cole P YOU WERE THE TECH HOW MANY FEET IS NEEDED?
Tessa Coffey
dealer_or_external • Mar 30, 2026, 10:26 AM
@Stephanie D ON ORDER 17864
Tessa Coffey
dealer_or_external • Apr 1, 2026, 10:31 AM
@Stephanie D PARTS UPDATE
ETA 4/1
Tessa Coffey
dealer_or_external • Apr 10, 2026, 11:11 AM
@Stephanie D got the cable coming on po 17910
Tessa Coffey
dealer_or_external • Apr 14, 2026, 11:20 AM
@Stephanie D CABLE IS HERE
Stephanie Davis
dealer_or_external • Apr 14, 2026, 11:39 AM
Thank you, put in service folder to be completed
Ashlee Olsen
processor • Apr 16, 2026, 5:11 PM
submitted CLAIM96460
Ashlee Olsen
processor • Apr 28, 2026, 2:08 PM
paid $472.72 check #1590955
Claim Files
COMPLETED WO.pdf
pdf • Apr 16, 2026, 4:57 PM • 413,875 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/26811/COMPLETED WO.pdf
COMPLETED WO.pdf
pdf • Apr 16, 2026, 4:57 PM • 413,875 bytes
/home/openclaw/nas/Dropbox/#recycle/TRI 1202/7- Claims In Process/7.1- Claims Submitted- iCS/Dutchman/26811/COMPLETED WO.pdf
COMPLETED WO.pdf
pdf • Apr 16, 2026, 4:57 PM • 413,875 bytes
/home/openclaw/nas/Dropbox/TRI 1202/7- Claims In Process/7.1- Claims Submitted- iCS/Dutchman/26811/COMPLETED WO.pdf
WO.pdf
pdf • Mar 11, 2026, 12:54 PM • 391,643 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/26811/WO.pdf
WO.pdf
pdf • Mar 11, 2026, 12:54 PM • 391,643 bytes
/home/openclaw/nas/Dropbox/#recycle/TRI 1202/7- Claims In Process/7.1- Claims Submitted- iCS/Dutchman/26811/WO.pdf
WO.pdf
pdf • Mar 11, 2026, 12:54 PM • 391,643 bytes
/home/openclaw/nas/Dropbox/TRI 1202/7- Claims In Process/7.1- Claims Submitted- iCS/Dutchman/26811/WO.pdf