Claim explorer / evidence thread
Claim 26801
TRI 1202 • Ashlee • Warranty Checks • forest-river
risk 0.70
deadline Overdue / escalation ready
images 39
matched 0
review 21
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
118d elapsed • 0d remaining
Analyzed
Completed stage
118d elapsed • 0d remaining
Awaiting OEM
Completed stage
118d elapsed • 0d remaining
Auto-Approved
Completed stage
118d elapsed • 0d remaining
Payment Due
Overdue / escalation ready
118d elapsed • 0d remaining • Overdue
Escalation Eligible
Upcoming statutory deadline
118d elapsed • 0d remaining
Resolved
Upcoming statutory deadline
118d elapsed • 0d remaining
AI Claim Analysis
Estimated Recovery Amount
Pending payment match
What this claim may still be worth based on current evidence.
Compliance Score
30/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
1
OEM Response Deadline Exceeded
Missing Items
21
missing_unit_id_photo • damage_signal_without_damage_photo
Deadline Status
Overdue / escalation ready
118 days open in the visible workflow.
Recommended Action
Review Short-Pay
This is the fastest next move from the current workflow stage.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
27
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Condensed packet watch
Close to a bulky packet. Trim, paginate, and preflight before escalation.
Chronology
Ready to order
Visible span: May 7, 2026, 5:05 AM to Sep 1, 2026, 2:57 AM.
Indexed evidence
7 docs / 24 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
118 days open in the visible workflow; risk score 0.70.
Claim Summary
Evidence summary
images=39; damage=0; unit=0; parts=0; doc=0; gaps=missing_unit_id_photo,damage_signal_without_damage_photo • Unit 2025 Forest River • VIN 5NHTVGE28SC005513
Path
/home/openclaw/nas/Dropbox/TRI 1202/Warranty Checks/2026/Forest River 2026/26801,26846,26821 paid check.pdf
Timeline
First seen May 7, 2026, 5:05 AM • last seen Sep 1, 2026, 2:57 AM
Evidence flags
missing unit id photo • damage signal without damage photo
Comment Intelligence
Thread depth
19 indexed side comments on this claim.
Latest visible thread signal
May 14, 2026, 10:17 AM • processor • done
Role mix
Dealer 0 • OEM 0 • Processor 12
Decision cues
Denial signals 0 • info / missing-doc asks 3 • approval signals 4
Best move
Work missing-doc or reply asks first from the thread.
Quick Actions
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Jump straight into Dropbox side comments, notes, and support documents.
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See the quick-rule cards first, then open the legal basis only if needed.
Images
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Claim Lines
complaint
cs that the trim is coming loose ON OUTSIDE FRONT UNDER FRONT WINDOW
needs-review • confidence 0.23
cause
JWRAP ANCHOR RAIL SEPERATING FROM WALL
needs-review • confidence 0.20
correction
NEED TO REMOVE THE JWRAP AND RESECURE RAIL AND REINSTALL JWRAP TO SWIFT, AUBURNI Customer #: 93045 CORRECT DOOR
needs-review • confidence 0.17
complaint
CS THAT RAMP DOOR IS LEAKING OFF DOOR SIDE REAR *93045*
needs-review • confidence 0.23
cause
PREFORMED WATER TEST TO VERIFY WATER LEAK. WATER IS LEAKING PAST SEAL ON OFF DOOR SIDE OF RAMP.
needs-review • confidence 0.26
correction
REMOVE CURRENT SEAL ON RAMP DOOR AND REPLACE WITH NEW SEAL , WATER TEST.
needs-review • confidence 0.23
complaint
CS THAT THE AWNING LEAKS AT A SEAM ABOVE THE LIVING ROOM ENTRY DOOR
needs-review • confidence 0.23
cause
WATER IS LEAKING THROUGH SEAM WHERE AWNING RAIL/GUTTER MEET. Page 1 of 3 © 2026 Integrated Dealer Systems *26801*
needs-review • confidence 0.29
correction
TECH REQUEST TO CLEAN AREA AND RESEAL TO STOP THE LEAKING Promised Date: 30 MAR 26 W/O: 26801
needs-review • confidence 0.23
complaint
CS THAT AWNING WONT ROLL OUT WITHOUT HELP ARMS ARE STICKING
needs-review • confidence 0.06
cause
TECH WAS ABLE TO EXTEND AND RETRACK THE AWNING AT THIS TIME WITH NO ISSUES (JPS) WARRANTY VERIFIED THIS AWNING IS WORKING AS DESIGNED. (SPD) *26801*
needs-review • confidence 0.06
correction
EMPLOYEE WILL GO OVER THIS WITH CUSTOMER AT PICK UP Subtotal for
needs-review • confidence 0.03
complaint
CS THAT THE FRONT COMPARTMENT DOOR WHERE GEN GOES IS LEAKING WATER IN
needs-review • confidence 0.26
cause
TECH VERIFIED THIS ISSUE BY PUTTING WATER ON THE AREA AND CONFIRMED THE LEAK INTO THE COMPARTMENT DOOR. WATER IS GETTING IN THROUGH SEAL BEING FAULTY.
needs-review • confidence 0.26
correction
NEED TO REMOVE THE CURRENT SEAL AND REPLACE WITH NEW DOOR SEAL
needs-review • confidence 0.20
complaint
CS THAT WATER IN THE SHOWER WILL NOT STAY HOT UNLESS YOU RUN THE WATER IN THE BATHROOM SINK
needs-review • confidence 0.03
cause
TECH WAS NOT TO DUPLICATE CONCERN AT THIS TIME. WATER TEMPS ARE HEATING ACCURATELY. (JPS) WARRANTY VERIFIED THIS TO BE CORRECT (SPD)
needs-review • confidence 0.03
correction
WILL GO OVER ISSUE WITH CUSTOMER Page 2 of 3 © 2026 Integrated Dealer Systems *26801* Promised Date: 30 MAR 26 W/O: 26801 Subtotal for
needs-review • confidence 0.15
complaint
CS THE SLIDE REAR SLIDE IS LEAVING BLACK MARKS ON UNIT WHEN OPENING CLOSING
needs-review • confidence 0.09
cause
EXCESS PUTTY FROM SLIDE FASCIA HAS GOTTEN ON SLIDE SEAL AND IS TRACKING/SMEARING ACROSS EXT SLIDE WALL.
needs-review • confidence 0.09
correction
NEED TO REMOVE THE EXCESSIVE PUTTY AND CLEAN AREA
needs-review • confidence 0.03
Evidence Thread
Ashlee Olsen
processor • Mar 25, 2026, 1:53 PM
@Stephanie D how much time are you requesting for job 8? Thanks!
Ashlee Olsen
processor • Mar 25, 2026, 2:15 PM
Draft saved #2620473
Stephanie Davis
dealer_or_external • Mar 25, 2026, 4:27 PM
Ashlee, the labor request is 1.0 and I have uploaded another updated wo
Ashlee Olsen
processor • Mar 25, 2026, 6:08 PM
submitted PA#2620473
Ashlee Olsen
processor • Mar 26, 2026, 12:39 PM
approved
job 1 .5 add a screw and reseal, no need to replace
job 2 1 Dealer has requested more time than what is normally approved for this repair. If you have additional information or need more time as the repair progresses, please contact me directly to discuss and I can continue to review it.
job 3 .2
job 5 .2
job 8 .5
Stephanie Davis
dealer_or_external • Mar 27, 2026, 9:01 AM
@Ashlee O On job 5 can we please go back and ask for the .75?
We had to test, remove, clean, replace and then retest area. 12 mins is not enough time to preform that job.
Ashlee Olsen
processor • Mar 27, 2026, 11:22 AM
You got it, email sent!
Stephanie Davis
dealer_or_external • Mar 30, 2026, 9:43 AM
@Tessa C Can you please go ahead and order the following:
Line 2: ramp door seal
Line 5: compartment door seal
Joe is the tech on this one!
Tessa Coffey
dealer_or_external • Mar 30, 2026, 3:56 PM
@Stephanie D ON ORDER 17869
Tessa Coffey
dealer_or_external • Apr 1, 2026, 9:35 AM
@Stephanie D PARTS UPDATE
ETA 4/2
Tessa Coffey
dealer_or_external • Apr 2, 2026, 12:31 PM
@Stephanie D PARTS ARE HERE FOR THIS ONE. I BELIEVE THE COMPARTMENT DOOR SEAL IS INCORRECT SO IM GETTING A TECH TO GO OUT AND VERIFY WITH ME
Ashlee Olsen
processor • Apr 6, 2026, 6:17 PM
@Stephanie D their response was "this is a flat rate code and warranty does not cover testing" @Chris B
Ashlee Olsen
processor • Apr 13, 2026, 4:44 PM
submitted C#262473
Ashlee Olsen
processor • Apr 13, 2026, 4:46 PM
submitted C#2620473
Ashlee Olsen
processor • Apr 22, 2026, 3:50 PM
approved labor total on job 5 was $35.00 (.2)
Ashlee Olsen
processor • Apr 22, 2026, 3:51 PM
@Stephanie D Hey! Approved labor total on job 5 was $35.00 (.2). Total submitted should be $504.19
Ashlee Olsen
processor • Apr 22, 2026, 3:51 PM
paid $504.19 4/21 check #2620473
Stephanie Davis
dealer_or_external • Apr 24, 2026, 11:36 AM
Thank you will adjust on my end now
Stephanie Kendziorski
processor • May 14, 2026, 10:17 AM
done
Claim Files
26801,26846,26821 paid check.pdf
pdf • May 12, 2026, 4:19 PM • 548,481 bytes
/home/openclaw/nas/Dropbox/TRI 1202/Warranty Checks/2026/Forest River 2026/26801,26846,26821 paid check.pdf
COMPLETED WO.pdf
pdf • Apr 13, 2026, 3:29 PM • 419,479 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/26801/COMPLETED WO.pdf
COMPLETED WO.pdf
pdf • Apr 13, 2026, 3:29 PM • 419,479 bytes
/home/openclaw/nas/Dropbox/#recycle/TRI 1202/7- Claims In Process/7.1- Claims Submitted- iCS/Forest River/26801/COMPLETED WO.pdf
wo updated.pdf
updated-packet • Mar 25, 2026, 4:12 PM • 414,123 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/26801/wo updated.pdf
wo updated.pdf
updated-packet • Mar 25, 2026, 4:12 PM • 414,123 bytes
/home/openclaw/nas/Dropbox/#recycle/TRI 1202/7- Claims In Process/7.1- Claims Submitted- iCS/Forest River/26801/wo updated.pdf
WO.pdf
pdf • Mar 25, 2026, 1:00 PM • 414,112 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/26801/WO.pdf
WO.pdf
pdf • Mar 25, 2026, 1:00 PM • 414,112 bytes
/home/openclaw/nas/Dropbox/#recycle/TRI 1202/7- Claims In Process/7.1- Claims Submitted- iCS/Forest River/26801/WO.pdf