Claim explorer / evidence thread
Claim 26684
TRI 1202 • Ashlee • Paid • forest-river
risk 0.00
deadline Overdue / escalation ready
images 0
matched 0
review 9
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
178d elapsed • 0d remaining
Analyzed
Completed stage
178d elapsed • 0d remaining
Awaiting OEM
Completed stage
178d elapsed • 0d remaining
Auto-Approved
Completed stage
178d elapsed • 0d remaining
Payment Due
Completed stage
178d elapsed • 0d remaining
Escalation Eligible
Completed stage
178d elapsed • 0d remaining
Resolved
Overdue / escalation ready
178d elapsed • 0d remaining • Overdue
AI Claim Analysis
Estimated Recovery Amount
Pending payment match
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
2
OEM Response Deadline Exceeded • Payment Deadline Exceeded
Missing Items
9
No active evidence gaps are listed.
Deadline Status
Overdue / escalation ready
178 days open in the visible workflow.
Recommended Action
Escalate to State
This is the fastest next move from the current workflow stage.
Dossier completeness
Dossier has not been generated yet. Evidence presence is not treated as complete.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
11
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: May 7, 2026, 5:05 AM to Jun 24, 2026, 3:05 PM.
Indexed evidence
4 docs / 5 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
178 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/26684/completed wo #2.pdf
Timeline
First seen May 7, 2026, 5:05 AM • last seen Jun 24, 2026, 3:05 PM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
7 indexed side comments on this claim.
Latest visible thread signal
Mar 4, 2026, 5:50 PM • processor • paid $170.90 2/17 check #3110270
Role mix
Dealer 0 • OEM 0 • Processor 5
Decision cues
Denial signals 0 • info / missing-doc asks 2 • approval signals 3
Best move
Work missing-doc or reply asks first from the thread.
Quick Actions
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Open focused evidence thread
Jump straight into Dropbox side comments, notes, and support documents.
Open claim explorer
Return to the main recovery queue view.
Open evidence room
See the quick-rule cards first, then open the legal basis only if needed.
Images
supporting-image
Close-up of a gray rubber/plastic hose or line with printed warning/ID text. Visible text includes “DO NOT OPEN HIGH PRESSURE” and partial date/lot-style markings (partially legible, e.g., “10/22/06”). A thin longitudinal split/crack or abrasion line runs through/near the printed markings, with scuffing on the hose surface. Background appears to be an RV exterior graphic/panel.
Repair context: supports a warranty claim for a damaged/failed high-pressure hose/line, likely requiring replacement.
Human interpretation • confidence 0.00
supporting-image
Close-up of a black SUSPA gas strut/lift support cylinder, likely part of an RV door/bed/compartment assist mechanism. Visible printed text includes “SUSPA,” “DO NOT OPEN,” “HIGH PRESSURE,” “MADE IN U.S.A.,” and a partially visible SUSPA website/part marking. No clear physical damage, leakage, bending, or broken mounting hardware is visible in this photo; image mainly documents the component label/identification. Linked to claim line 1 based on filename “LINE 1 (4).jpeg.”
Human interpretation • confidence 0.00
supporting-image
Claim line 1 image shows a Forest River Sunseeker RV exterior/compartment area with a gray gas strut/prop cylinder installed between two black triangular mounting brackets. The strut label is partially readable: “DO NOT OPEN HIGH PRESSURE…” with force/spec text not fully legible. Visible issue appears to be damage/wear on the strut body, including a small dent/gouge or scuffed spot on the cylinder. Brackets and screws appear present and attached. Background branding reads “Sunseeker by Forest Ri
Human interpretation • confidence 0.00
supporting-image
Close-up of a black SUSPA gas strut/support cylinder on an RV compartment/door area. Visible printed label reads: “SUSPA,” “DO NOT OPEN HIGH PRESSURE,” “MADE IN U.S.A.,” and part/lot number “C16-37148.” Surrounding components include a black bracket/hinge area and light-colored RV exterior panel. No obvious physical damage, leak, break, or deformation is visible in this image; it primarily documents the part identification. Linked to claim file/line: LINE 1.
Human interpretation • confidence 0.00
supporting-image
Image shows a close-up of a gas spring/lift strut or damper assembly, likely from an RV compartment/door support.
- **Visible damage/condition:** White scuffing/abrasion near the upper end of the strut body; printed markings are partially worn/obscured. No clear bending, breakage, or fluid leak visible in this photo.
- **Components shown:** Cylindrical strut body, black rod/end fitting/socket area at top, adjacent dark panel/background.
- **Visible label text:** Partially readable markings incl
Human interpretation • confidence 0.00
Claim Lines
complaint
CUST HAVING ISSUES PUTTING THE TOP OF THE UNIT UP, IT IS VERY HARD TO RAISE COMPARED TO WHEN IT WAS BOUGHT.
needs-review • confidence 0.20
complaint
CUST HAVING ISSUES PUTTING THE TOP OF THE UNIT UP, IT IS VERY HARD TO RAISE COMPARED TO WHEN IT WAS BOUGHT.
needs-review • confidence 0.20
complaint
CUST HAVING ISSUES PUTTING THE TOP OF THE UNIT UP, IT IS VERY HARD TO RAISE COMPARED TO WHEN IT WAS BOUGHT.
needs-review • confidence 0.03
cause
AFTER TECH INSPECTION IT WAS DETERMINED ALL 4 STRUTS WERE NOT PROVIDING ADEQUATE LIFT FORCE. MILLSAPS, JOE Customer #: 93198
needs-review • confidence 0.20
cause
AFTER TECH INSPECTION IT WAS DETERMINED ALL 4 STRUTS WERE NOT PROVIDING ADEQUATE LIFT FORCE. MILLSAPS, JOE Customer #: 93198
needs-review • confidence 0.20
cause
AFTER TECH INSPECTION IT WAS DETERMINED ALL 4 STRUTS WERE NOT PROVIDING ADEQUATE LIFT FORCE. MILLSAPS, JOE Customer #: 93198
needs-review • confidence 0.03
correction
REPLACE ALL 4 STRUTS TO LIFT UNIT
needs-review • confidence 0.20
correction
REPLACE ALL 4 STRUTS TO LIFT UNIT
needs-review • confidence 0.20
correction
REPLACE ALL 4 STRUTS TO LIFT UNIT
needs-review • confidence 0.03
Evidence Thread
Ashlee Olsen
processor • Feb 6, 2026, 11:56 AM
submitted PA#2573009
Ashlee Olsen
processor • Feb 6, 2026, 12:20 PM
@Stephanie D approved .6
Authorized02/06/2026mpegan@forestriverinc.comAs authorized on previous claim 2525182. Hello, the two struts that are SUSPA will need to be returned, the struts that are GN DO NOT return, Thank you.
Stephanie Davis
dealer_or_external • Feb 6, 2026, 2:20 PM
I have completed this job and have the tracking label attached to the folder. Thanks!
Ashlee Olsen
processor • Feb 6, 2026, 2:29 PM
@Stephanie D Hi! Can you update the WO with the 30% parts markup please? Thank you!
Stephanie Davis
dealer_or_external • Feb 7, 2026, 12:44 PM
@Ashlee O Sorry about that, I have added WO #2, it has the parts and mark up!
Ashlee Olsen
processor • Feb 8, 2026, 10:19 PM
submitted C#2573009
Ashlee Olsen
processor • Mar 4, 2026, 5:50 PM
paid $170.90 2/17 check #3110270
Claim Files
completed wo #2.pdf
pdf • Feb 7, 2026, 12:43 PM • 392,243 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/26684/completed wo #2.pdf
COMPLETED WO.pdf
pdf • Feb 6, 2026, 2:18 PM • 392,218 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/26684/COMPLETED WO.pdf
UPS SHP LABEL FOR REPTURN PART.pdf
pdf • Feb 6, 2026, 1:19 PM • 68,610 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/26684/UPS SHP LABEL FOR REPTURN PART.pdf
WO.pdf
pdf • Feb 6, 2026, 11:13 AM • 389,592 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/26684/WO.pdf