Claim explorer / evidence thread
Claim 26513
TRI 1202 • Ashlee • Paid • nucamp
risk 0.00
deadline Overdue / escalation ready
images 0
matched 0
review 24
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
85d elapsed • 0d remaining
Analyzed
Completed stage
85d elapsed • 0d remaining
Awaiting OEM
Completed stage
85d elapsed • 0d remaining
Auto-Approved
Completed stage
85d elapsed • 0d remaining
Payment Due
Completed stage
85d elapsed • 0d remaining
Escalation Eligible
Completed stage
85d elapsed • 0d remaining
Resolved
Overdue / escalation ready
85d elapsed • 0d remaining • Overdue
AI Claim Analysis
Estimated Recovery Amount
Pending payment match
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
2
OEM Response Deadline Exceeded • Payment Deadline Exceeded
Missing Items
24
No active evidence gaps are listed.
Deadline Status
Overdue / escalation ready
85 days open in the visible workflow.
Recommended Action
Escalate to State
This is the fastest next move from the current workflow stage.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
21
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: Jun 8, 2026, 7:49 PM to Aug 5, 2026, 3:05 AM.
Indexed evidence
3 docs / 24 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
85 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/26513/COMPLETED WO.pdf
Timeline
First seen Jun 8, 2026, 7:49 PM • last seen Aug 5, 2026, 3:05 AM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
12 indexed side comments on this claim.
Latest visible thread signal
Jan 28, 2026, 11:26 AM • dealer_or_external • Thank you :)
Role mix
Dealer 0 • OEM 0 • Processor 5
Decision cues
Denial signals 3 • info / missing-doc asks 4 • approval signals 6
Best move
Work missing-doc or reply asks first from the thread.
Quick Actions
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Images
Claim Lines
complaint
CS THAT BOTH BLACK TANK FLUSHES ARE LEAKING AT THE BLACK TANK VALVE UNDER THE BATHROOM SINKS CORRECTION: TECH PUMPED ANTIFREEZE TO BOTH BLACK TANKS AND NEITHER LEAKED. NO ISSUES FOUND AT THIS TIME. DOWNS, KEVIN Customer #: 91960 Subtotal for Job #2: 0.00 Job #3 - External INSTALL NEW HITCH WITH BARS Subtotal for Job #3: 0.00 Job #1 - Warranty COMPLAINT: CS THAT THE BEDROOM HEATER IS INOP CHECK AND ADVISE
needs-review • confidence 0.20
cause
THERE IS NO ELECTRIC STRIPS IN EITHER AC. *91960*
needs-review • confidence 0.17
correction
PER KZ THIS IS THE DESIGN CLAIM DENIED Subtotal for
needs-review • confidence 0.17
complaint
CS THAT THE COMPARTMENT DOORS ARE COMING LOOSE CHECK ALL COMPARTMENT DOORS CORRECTION: NO ISSUES FOUND AT THIS TIME Subtotal for Job #4: 0.00 Job #5 - Warranty COMPLAINT: CS THAT THE RUBBER ON THE ENTRY DOOR HANDLE IS COMING LOOSE
needs-review • confidence 0.12
cause
FOAM GRIP ON ENTRY HANDLE HAS FRAYED AND COMING APART FROM THE TOP
needs-review • confidence 0.09
correction
ENTRY HANDLE NEEDS TO BE REMOVED TO GET THE FOAM GRIP HANDLE, REPLACE WITH NEW ONE AND REINSTALL ENTRY HANDLE
needs-review • confidence 0.09
complaint
CS THAT THE FLOOR VENT IN THE KITCHEN IS CRACKED
needs-review • confidence 0.09
cause
VENT HAS CRACKED AT THE SCREW FROM BUILD, SCREW WAS OVER TIGHTENED. *26513*
needs-review • confidence 0.12
correction
REMOVE DAMAGED VENT AND REPLACE WITH NEW ONE.
needs-review • confidence 0.06
complaint
CS THAT THE LP TANK PIGTAILS ARE NOT IN THE CORRECT POSITION
needs-review • confidence 0.03
cause
THE PIGTAILS ARE INSTALLED ON BACK SIDE OF LP TANK DOWNS, KEVIN Customer #: 91960
needs-review • confidence 0.12
correction
REMOVE LP PIGTAILS AND INSTALL ON THE FRONT SIDE OF TANKS. THEN TEST LP TO MAKE SURE PIGTAILS ARE NOT LEAKING
needs-review • confidence 0.06
complaint
CS THAT THE LOCKS ON THE COMPARTMENT DOORS ARE HARD TO OPEN AND LOCK
needs-review • confidence 0.23
cause
TECH VERIFIED ALL COMPARTMENT DOOR LOCKS DO NOT TURN AS THEY SHOULD, VERY HARD TO TURN *91960*
needs-review • confidence 0.23
correction
LUBE ALL COMPARTMENT LOCKS ON UNIT
needs-review • confidence 0.20
complaint
CS THAT THE BUNK DOOR KEEPS POPPING OUT OF THE LOWER GUIDE
needs-review • confidence 0.17
cause
THE STOP SET SCREW WAS INSTALL TO FAR OUT TO HOLD DOOR IN PLACE AS DESIGNED
needs-review • confidence 0.20
correction
REMOVE THE STOP AND RELOCATE OVER JUST A ENOUGH TO HOLD DOOR IN PLACE CORRECTLY.
needs-review • confidence 0.17
complaint
CS THAT THE BLACK WATER DRAIN HANDLE IS LOOSE AND HARD FOR THE CUSTOMER TO OPERATE
needs-review • confidence 0.23
cause
BLACK WATER DRAIN HANDLE IS FAULTY, THIS HANDLE IS VERY LOOSE AND NOT WORKING AS DESIGNED
needs-review • confidence 0.23
correction
REPLACE BLACK WATER DRAIN HANDLE AND CABLE THEN TEST
needs-review • confidence 0.23
complaint
CS THAT THE LP TANK BRAKET IS LOOSE CHECK AND ADVISE
needs-review • confidence 0.17
cause
LP BRACKET ON THE TANK BROKE OFF NOT HOLDING LP TANKS AS DESIGNED DOWNS, KEVIN Customer #: 91960
needs-review • confidence 0.17
correction
REPLACE LP TANK BRACKET
needs-review • confidence 0.17
Evidence Thread
Stephanie Davis
dealer_or_external • Jan 6, 2026, 11:54 AM
@Stephanie K @Ashlee O, we are claiming the following lines.
1,5,6,7,5,3,10 and 11, thanks!
Stephanie Kendziorski
processor • Jan 6, 2026, 1:03 PM
I have this one in as a draft, KS625226. It's giving me an error. Can you give me a call when you get a chance? 989-415-3834. Thank you!
Stephanie Kendziorski
processor • Jan 6, 2026, 1:03 PM
I have this one in as a draft, KZ625226. It's giving me an error. Can you give me a call when you get a chance? 989-415-3834. Thank you!
Stephanie Kendziorski
processor • Jan 8, 2026, 11:47 AM
@Stephanie D Job 1 denied - within manufacturing standard - these are not heat pump units. If they are not getting heat in bedroom at the floor vents please check the ducting and furnace.
Job 5 approved .1
job 6 approved .1
Job 7 denied - within manufacturing standard
Job 8 denied - maintenance
Job 9 approved .1
Job 10 approved .5
Job 11 approved .3
Stephanie Davis
dealer_or_external • Jan 8, 2026, 1:19 PM
@Tessa C Approved to order the following.
Line 5: Foam grip handle (this can be one off the shelf here, you may like to pull it and put a name on it in the SO area! :)
Line 6: Floor vent
Line 10: black water drain handle and cable
Tessa Coffey
dealer_or_external • Jan 8, 2026, 3:04 PM
@Stephanie D on order 17661
Tessa Coffey
dealer_or_external • Jan 13, 2026, 2:16 PM
@Stephanie D all parts are here. just waiting on invoice from KZ
Tessa Coffey
dealer_or_external • Jan 13, 2026, 2:21 PM
@Stephanie D all parts are here. just waiting on invoice from KZ (moved it to s/o su no more room in s/o a-f)
Tessa Coffey
dealer_or_external • Jan 14, 2026, 10:18 AM
@Stephanie D good to go on this one
Ashlee Olsen
processor • Jan 27, 2026, 11:47 AM
submitted C#KZ625226
Ashlee Olsen
processor • Jan 27, 2026, 1:51 PM
@Stephanie D just FYI: 1/27/26 Dealer changed KZ part pricing from what was shown on their invoice. Corrected part cost to match KZs invoice. AU
paid $ 272.55 1/27
Stephanie Davis
dealer_or_external • Jan 28, 2026, 11:26 AM
Thank you :)
Claim Files
COMPLETED WO.pdf
pdf • Jan 27, 2026, 10:46 AM • 423,411 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/26513/COMPLETED WO.pdf
Pre-Auth.pdf
main-pdf • Jan 8, 2026, 11:48 AM • 30,001 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/26513/Pre-Auth.pdf
WO.pdf
pdf • Jan 6, 2026, 11:50 AM • 418,543 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/26513/WO.pdf