Claim explorer / evidence thread
Claim 26336
TRI 1202 • Ashlee • Manufacturer Denied • k-z-rv
risk 0.00
deadline Overdue / escalation ready
images 0
matched 0
review 3
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
145d elapsed • 0d remaining
Analyzed
Completed stage
145d elapsed • 0d remaining
Awaiting OEM
Completed stage
145d elapsed • 0d remaining
Auto-Approved
Completed stage
145d elapsed • 0d remaining
Payment Due
Completed stage
145d elapsed • 0d remaining
Escalation Eligible
Overdue / escalation ready
145d elapsed • 0d remaining • Overdue
Resolved
Upcoming statutory deadline
145d elapsed • 0d remaining
AI Claim Analysis
Estimated Recovery Amount
Pending payment match
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
2
OEM Response Deadline Exceeded • Payment Deadline Exceeded
Missing Items
3
No active evidence gaps are listed.
Deadline Status
Overdue / escalation ready
145 days open in the visible workflow.
Recommended Action
Escalate to State
This is the fastest next move from the current workflow stage.
Dossier completeness
Files 3 • RO lines 3 • human-described photos 2 • 3C yellow • reconciliation reconciled • linked side comments 1
Gaps: three c not quality ready • sidebar comment coherence not supported
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
5
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: Jun 8, 2026, 7:49 PM to Jun 24, 2026, 3:05 PM.
Indexed evidence
1 docs / 2 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
145 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/TRI 1202/Manufacturer Denied Claims/26336/WO.pdf
Timeline
First seen Jun 8, 2026, 7:49 PM • last seen Jun 24, 2026, 3:05 PM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
5 indexed side comments on this claim.
Latest visible thread signal
Oct 19, 2026, 11:48 AM • processor • TESTING AND LEARNING - @Chris B @Heidi H @Tricia H Tri-Am WO 26336 / KZ preauthorization KZ623702: The work order requests a 30.0-hour rear-roof substrate/membrane repair; its awning-arm line is recorded as no issue.
Role mix
Dealer 0 • OEM 0 • Processor 4
Decision cues
Denial signals 0 • info / missing-doc asks 1 • approval signals 3
Best move
Work missing-doc or reply asks first from the thread.
Quick Actions
Back to search results
Run the same search again.
Open focused evidence thread
Jump straight into Dropbox side comments, notes, and support documents.
Open claim explorer
Return to the main recovery queue view.
Open evidence room
See the quick-rule cards first, then open the legal basis only if needed.
Images
supporting-image
Exterior membrane is visibly wrinkled and lifted above the horizontal trim.
Human interpretation • confidence 0.91
supporting-image
Image shows the upper rear exterior of a K-Z RV/trailer.
- **Visible components:** White roof, black roof-to-wall edge trim/seal, corrugated rear wall siding, three red clearance lights, black rear camera/fixture below lights, roof vents/AC housings visible on roof.
- **Visible damage/condition:** The black roof edge trim/seal along the rear upper seam appears uneven/wavy and may be lifted or separated in places. No obvious cracks, dents, or broken lights are visible in this photo.
- **Labels/t
Human interpretation • confidence 0.00
Claim Lines
complaint
AWNING ARM IS BENT CUST STATED HE SAID YOU COULD TELL THE ARM HAS BEEN ADJUSTED PRIOR CORRECTION: NO ISSUE AT THIS TIME Subtotal for Job #2: 0.00 BURCHETT, ROBERT Customer #: 67026 Job #3 - Warranty COMPLAINT: THE WOOD ON THE REAR OF THE UNIT IS STICKING OUT IN THE MIDDLE.WOOD NOT INSTALLED FLUSH AND CAUSING IT TO BULGE OUT.
needs-review • confidence 0.03
cause
TECH DETERMINED THE WOOD SUBSTRATE UNDER THE ROOF MEMBRANE WAS NOT PROPERLY SECURED OR FINISHED AT THE FACTORY. WOOD WAS NOT CUT TO THE CORRECT DIMENSIONS CAUSING WEAR TO THE TPO MATERIAL.
needs-review • confidence 0.05
correction
REMOVE AND REINSTALL A/C,VENTS,ALL RAILS, GUTTER SPOUTS, SEWER VENTS ETC. CORRECT WOOD TO FIT,REPLACE ROOF MEMBRANE WITH NEW ONE AND RESEAL ALL *67026* AREAS.
needs-review • confidence 0.06
Evidence Thread
Ashlee Olsen
processor • Dec 4, 2025, 2:12 PM
submitted PA#KZ623702
Ashlee Olsen
processor • Dec 8, 2025, 12:48 PM
@Stephanie D KZRV feedback: NO repairs at this time, within manufacturing standard. Concern is noted to file.
Ashlee Olsen
processor • Dec 8, 2025, 12:48 PM
@Stephanie D KZRV feedback: No repairs at this time, within manufacturing standard. Concern is noted to file.
Stephanie Davis
dealer_or_external • Dec 9, 2025, 10:53 AM
Thank you, notes made on my end as well.
iClaims AI
processor • Oct 19, 2026, 11:48 AM
TESTING AND LEARNING - @Chris B @Heidi H @Tricia H Tri-Am WO 26336 / KZ preauthorization KZ623702: The work order requests a 30.0-hour rear-roof substrate/membrane repair; its awning-arm line is recorded as no issue. The existing Dropbox discussion relays KZRV feedback that no repairs are authorized at this time because the condition is within manufacturing standard, while the concern was noted to the file. The two photos show a rear-roof edge bulge but do not independently prove the asserted hidden substrate defect, coverage, completed repair or payment. No standalone OEM denial/adjudication artifact is in the packet. Please obtain the formal decision, applicable standards, any revised authorization, completed repair and remittance records. Testing/learning evidence review only, not final adjudication or a claim-status instruction. Dealer-testing hold active; original files unchanged.
Claim Files
WO.pdf
pdf • Dec 4, 2025, 12:21 PM • 389,204 bytes
/home/openclaw/nas/Dropbox/TRI 1202/Manufacturer Denied Claims/26336/WO.pdf