Claim explorer / evidence thread
Claim 26316
TRI 1202 • Ashlee • Paid • forest-river
risk 0.00
deadline Overdue / escalation ready
images 0
matched 0
review 18
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
118d elapsed • 0d remaining
Analyzed
Completed stage
118d elapsed • 0d remaining
Awaiting OEM
Completed stage
118d elapsed • 0d remaining
Auto-Approved
Completed stage
118d elapsed • 0d remaining
Payment Due
Completed stage
118d elapsed • 0d remaining
Escalation Eligible
Completed stage
118d elapsed • 0d remaining
Resolved
Overdue / escalation ready
118d elapsed • 0d remaining • Overdue
AI Claim Analysis
Estimated Recovery Amount
Pending payment match
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
2
OEM Response Deadline Exceeded • Payment Deadline Exceeded
Missing Items
18
No active evidence gaps are listed.
Deadline Status
Overdue / escalation ready
118 days open in the visible workflow.
Recommended Action
Escalate to State
This is the fastest next move from the current workflow stage.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
24
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: May 7, 2026, 5:05 AM to Jun 25, 2026, 2:54 AM.
Indexed evidence
3 docs / 24 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
118 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/26316/COMPLETED WO.pdf
Timeline
First seen May 7, 2026, 5:05 AM • last seen Jun 25, 2026, 2:54 AM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
23 indexed side comments on this claim.
Latest visible thread signal
Dec 31, 2025, 4:04 PM • processor • paid $1384.29 12/23 check #3086427
Role mix
Dealer 0 • OEM 0 • Processor 14
Decision cues
Denial signals 0 • info / missing-doc asks 13 • approval signals 3
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Work missing-doc or reply asks first from the thread.
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Images
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Claim Lines
complaint
HANDRAIL IS STRIPPED OUT
needs-review • confidence 0.17
cause
ALUM BRACE STRIPPED OUT AND ALLOWED HAND RAIL TO COME OFF UNIT
needs-review • confidence 0.17
correction
FILL HOLES, MOVE HANDLE UP ON UNIT WHEN INSTALLING, SEAL ANY AREA NEEDED BATES, CHARLES Customer #: 90380
needs-review • confidence 0.26
complaint
MIRROR IN KITCHEN IS CRACKED
needs-review • confidence 0.25
cause
MIRROR CRACKED WHILE TRAVELING
needs-review • confidence 0.25
correction
REPLACE MIRROR AND FRAME
needs-review • confidence 0.25
complaint
RUG IN TOY HAULER PART HAS A BOW IN IT
needs-review • confidence 0.27
cause
WHEN RUG WAS INSTALLED IT WAS NOT CUT TO FIT CORRECTLY AND IS BOWING UP ALONG THE WALL
needs-review • confidence 0.23
correction
REMOVE BLACK DIAMOND PLATE ON WALL,REMOVE BOTH DOORS TO ACCESS FLOORING.CUT THE FLOORING TO FIT CORRECTLY AND REINSTALL DIAMOND PLATE AND DOORS
needs-review • confidence 0.32
complaint
SCUFF ON PANEL IN GARAGE PART
needs-review • confidence 0.26
cause
STICKER WAS REMOVED FROM FACTORY AND CUSTOMER STATED THE TOP OF THE PANEL PEELED
needs-review • confidence 0.20
correction
REPLACE PANEL
needs-review • confidence 0.20
complaint
MASTER BEDROOM SINK IS LEAKING UNDERNEATH/ TOTE WAS FULL OF WATER
needs-review • confidence 0.23
cause
TECH FOUND VACUUM BREAKER IS FAULTY AND LEAKING UNDER SINK
needs-review • confidence 0.23
correction
REPLACE VACUUM BREAKER AND TEST
needs-review • confidence 0.17
complaint
CHECK THAT MONITOR PANEL IS WORKING CORRECTION: PANEL WORKS AS DESIGNED AT THIS TIME Page 2 of 3 © 2025 Integrated Dealer Systems *26316* W/O: 26316 Subtotal for Job #6: 0.00 Job #7 - Warranty COMPLAINT: REFLECTOR LIGHT ON OFF DOOR SIDE OF UNIT IS A DIFFERENT STYLE LENSE
needs-review • confidence 0.12
cause
DIFFERENT LENSE ON THE BACK OF THE UNIT. THE LEFT TAIL LIGHT HAS SMALL CIRCLES IN A STRAIGHT LINE DOWN THE LIGHT. THE RIGHT SIDE HAS A AREA THERE IS NO LIGHTS.
needs-review • confidence 0.17
correction
REPLACE RIGHT TAIL LIGHT Subtotal for
needs-review • confidence 0.03
Evidence Thread
Ashlee Olsen
processor • Nov 20, 2025, 1:50 PM
submitted PA#2506743
Ashlee Olsen
processor • Nov 21, 2025, 12:22 PM
@Stephanie D WO 26316 FR feedback: job 2
11/21/2025eallen@forestriverinc.complease provide pics of how the mirror is installed on the wall thank you there is only one DAF attached to the VIN file please attach all your DAFs to the VIN file. Complete, signed and dated no notes at PDI no notes on the DAF attached to the VIN file
job 4: Please attach DAF
job 7: Please attach pics that support the CCC. Thank you
Stephanie Davis
dealer_or_external • Nov 24, 2025, 10:49 AM
For line 2: Several photos have been added of the mirror. We found the mirror sticks out at the top and bottom from install. This was installed over the 2 pieces of trim on the wall, not allowing the mirror and frame to be flat on the wall. Plus, you can see where a small crack has developed in the framing of the mirror.
Line 4: Cole ask that we let Forest River know at RVDA last week they were told no DAF was needed for a customer's warranty. @Chris B
Chris Balderrama
processor • Nov 24, 2025, 12:26 PM
Keep me posted on this. I have no issue at all with pushing this up at FR
Ashlee Olsen
processor • Nov 24, 2025, 12:48 PM
@Stephanie D Hi! I'm not seeing any new photo's added. Can you double check please?
Stephanie Davis
dealer_or_external • Nov 24, 2025, 12:54 PM
@Ashlee O Goodness, I do it every time LOL. They are there now! :)
Ashlee Olsen
processor • Nov 24, 2025, 1:08 PM
Haha, no worries! Thank you. I added that info/pictures to the claim. Still need the requested photo's for job 7.
Stephanie Davis
dealer_or_external • Nov 24, 2025, 1:23 PM
Line 7 According to Cole, this has been taken care of. He didn't plan on me claiming this job, but I had already submitted! I am sorry for the confusion on this.
Ashlee Olsen
processor • Nov 24, 2025, 1:31 PM
Sounds good, do you want me to just remove job 7 from the PA then?
Stephanie Davis
dealer_or_external • Nov 24, 2025, 2:35 PM
Yes, please.
Ashlee Olsen
processor • Nov 24, 2025, 4:09 PM
job 7 removed from PA
Ashlee Olsen
processor • Nov 25, 2025, 3:01 PM
Stephanie, here's the feedback regarding the DAF:
11/25/2025eallen@forestriverinc.comALL DAFs are important and should be attached to the VIN file per the DAF guidelines within 3 days from delivery. they are kind of right, due to retail customers do not enter DAFs into our system. DAFs are not needed for warranty, for the reatil customer dealer's however, the DAF can be requested DAF request thank you (2)
Stephanie Davis
dealer_or_external • Nov 25, 2025, 4:40 PM
Ashlee, for line 4 we do not have this on the DAF. All factory stickers are left for the buying customer to see and read; they remove them. This would not have been noted on the DAF due to the sticker had not been removed at that time.
If we remove the sticker, they say we shouldn't until the unit sales. If we leave it, then here we are! I am not sure what the win is for a situation as this!!! :)
Ashlee Olsen
processor • Nov 26, 2025, 1:35 PM
I will make those notes to FR. Are you ok with the approval to fill, touch up, blend to match or do you want me to go back on this line?
Stephanie Davis
dealer_or_external • Nov 26, 2025, 4:12 PM
We will go with the fill and color on this line. It is a larger area could we request .50 labor please?
Ashlee Olsen
processor • Nov 26, 2025, 5:37 PM
Yep, no problem! Email sent asking for more time on job 4
Ashlee Olsen
processor • Dec 1, 2025, 3:36 PM
Stephanie, you've been approved for .5 on job 4
Ashlee Olsen
processor • Dec 1, 2025, 3:38 PM
approved
job 1 2
job 2 .5
job 3 3
job 4 .5
job 5.3
Stephanie Davis
dealer_or_external • Dec 2, 2025, 10:42 AM
@Tessa C Approved to order the following.
Line 2: mirror and frame for kitchen area
Line 5: vacuum breaker
Tessa Coffey
dealer_or_external • Dec 2, 2025, 11:28 AM
@Stephanie D ON ORDER 17593
Tessa Coffey
dealer_or_external • Dec 9, 2025, 9:19 AM
@Stephanie D PARTS HERE FOR THIS UNIT
Ashlee Olsen
processor • Dec 17, 2025, 5:38 PM
submitted C#2506743
Ashlee Olsen
processor • Dec 31, 2025, 4:04 PM
paid $1384.29 12/23 check #3086427
Claim Files
COMPLETED WO.pdf
pdf • Dec 17, 2025, 12:24 PM • 418,051 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/26316/COMPLETED WO.pdf
daf.pdf
pdf • Nov 21, 2025, 2:09 PM • 774,141 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/26316/daf.pdf
WO.pdf
pdf • Nov 20, 2025, 11:13 AM • 419,287 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/26316/WO.pdf