Claim explorer / evidence thread
Claim 26141
TRI 1202 • Ashlee • Warranty Checks • nucamp
risk 0.00
deadline Approaching deadline
images 0
matched 0
review 9
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
155d elapsed • 0d remaining
Analyzed
Completed stage
155d elapsed • 0d remaining
Awaiting OEM
Completed stage
155d elapsed • 0d remaining
Auto-Approved
Completed stage
155d elapsed • 0d remaining
Payment Due
Approaching deadline
155d elapsed • 0d remaining
Escalation Eligible
Upcoming statutory deadline
155d elapsed • 0d remaining
Resolved
Upcoming statutory deadline
155d elapsed • 0d remaining
AI Claim Analysis
Estimated Recovery Amount
Pending payment match
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
1
OEM Response Deadline Exceeded
Missing Items
9
No active evidence gaps are listed.
Deadline Status
Approaching deadline
155 days open in the visible workflow.
Recommended Action
Review Short-Pay
This is the fastest next move from the current workflow stage.
Dossier completeness
Files 31 • RO lines 3 • human-described photos 23 • 3C unknown • reconciliation reconciled • linked side comments 1
Gaps: three c not quality ready • sidebar comment coherence not supported
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
38
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Full evidence packet
Estimated packet is large. Prepare a concise executive chronology with full backup evidence separated.
Chronology
Ready to order
Visible span: May 29, 2026, 9:03 PM to Oct 27, 2026, 2:55 AM.
Indexed evidence
27 docs / 4 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
155 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/TRI 1202/Warranty Checks/2025/Vendor Checks 2025/26141 PD CHECK.pdf
Timeline
First seen May 29, 2026, 9:03 PM • last seen Oct 27, 2026, 2:55 AM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
27 indexed side comments on this claim.
Latest visible thread signal
Nov 26, 2025, 10:21 AM • dealer_or_external • @Emily P Can you please help me on this. Cole said we need to zero this claim out like the works not been done. Then we can build the claim correctly with the mark up on the a/c!
Thanks Em!
Role mix
Dealer 0 • OEM 0 • Processor 23
Decision cues
Denial signals 0 • info / missing-doc asks 5 • approval signals 1
Best move
Work missing-doc or reply asks first from the thread.
Quick Actions
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Open focused evidence thread
Jump straight into Dropbox side comments, notes, and support documents.
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Open evidence room
See the quick-rule cards first, then open the legal basis only if needed.
Images
supporting-image
- **Visible components:** Open RV electrical distribution/load center with breaker stack, neutral/ground bus bars, wiring, DC fuse board area, and a Klein Tools CL390 digital clamp meter clamped around a black conductor.
- **Meter/documented reading:** Clamp meter display shows **AC 11.28 A**. Meter labels visible: “KLEIN TOOLS CL390,” “400A AC/DC Digital Clamp Meter,” “True RMS.”
- **Damage/condition:** No obvious burned, melted, broken, or physically damaged components visible in this photo. I
Human interpretation • confidence 0.00
supporting-image
Claim image (Line 1): Close-up of a Klein Tools ET05 digital thermometer probe inserted into a narrow opening/vent area of a white appliance/RV component, with copper tubing visible in the background. The display shows a temperature reading, but the exact value/unit is not fully clear from the photo. No obvious physical damage is visible in this image; it appears to document diagnostic temperature testing rather than a damaged part. Labels visible include “Klein Tools,” “Digital Thermometer,” an
Human interpretation • confidence 0.00
supporting-image
Claim line linkage: File name indicates LINE 1.
Visible context: Open RV electrical distribution/breaker panel with wiring exposed. A Klein Tools CL390 True RMS clamp meter is being used for diagnostics; clamp is around a black conductor and test leads are plugged in. Meter display appears to show an AC reading around “0.110”/“0110” (exact units unclear).
Components visible: Neutral/ground terminal bars with multiple white/green/bare wires, black hot conductors, circuit breakers with yellow la
Human interpretation • confidence 0.00
supporting-image
Claim line 1 image: Close-up of a gray textured flexible/vinyl-like panel or liner inside a white molded area, with a digital probe thermometer placed against/near the surface. No clear physical damage is visible in this photo; it appears to document temperature/thermal condition rather than a broken part. Thermometer display appears to read about **50.3°F**. Visible tool text includes “Digital Thermometer,” “-40° to 250°C,” “-40° to 482°F,” “HOLD MAX/MIN AVG,” and “E105.” Repair context likely
Human interpretation • confidence 0.00
Claim Lines
complaint
CHECK AC, CUST STATED AC IS NOT COOLING SINCE HE PURCHASED
needs-review • confidence 0.17
complaint
CHECK AC, CUST STATED AC IS NOT COOLING SINCE HE PURCHASED
needs-review • confidence 0.17
complaint
CHECK AC, CUST STATED AC IS NOT COOLING SINCE HE PURCHASED
needs-review • confidence 0.00
cause
A/C IS FAULTY AND NOT COOLING AS DESIGNED
needs-review • confidence 0.17
cause
A/C IS FAULTY AND NOT COOLING AS DESIGNED
needs-review • confidence 0.17
cause
A/C IS FAULTY AND NOT COOLING AS DESIGNED
needs-review • confidence 0.00
correction
REPLACE A/C AND TEST
needs-review • confidence 0.20
correction
REPLACE A/C AND TEST
needs-review • confidence 0.20
correction
REPLACE A/C AND TEST
needs-review • confidence 0.03
Evidence Thread
Stephanie Kendziorski
processor • Jul 17, 2025, 2:07 PM
done
Stephanie Kendziorski
processor • Aug 5, 2025, 1:39 PM
done
Stephanie Kendziorski
processor • Sep 2, 2025, 11:35 AM
done
Stephanie Davis
dealer_or_external • Sep 4, 2025, 10:13 AM
@Ashlee O @Chris B We got our part mark up on both a/c's!!!!
Stephanie Kendziorski
processor • Sep 4, 2025, 10:26 AM
@Ashlee O These two work orders - are they the same two "claims" that are on the Other tab? I don't know if you did two separate things for them since this was markup? I just don't want to mark the two their paid off this check, if there is another possibly coming through.
Chris Balderrama
processor • Sep 4, 2025, 12:16 PM
Yes !!!!!
Ashlee Olsen
processor • Sep 4, 2025, 12:21 PM
Yasssss!!!
Ashlee Olsen
processor • Sep 4, 2025, 12:26 PM
These were two different WO's, 25693 and 25755. We should have 2 separate checks for both these two. The markup and the "regular" payment". Does that answer your question?
Stephanie Kendziorski
processor • Sep 5, 2025, 1:05 PM
done
Stephanie Kendziorski
processor • Sep 5, 2025, 1:07 PM
done
Stephanie Kendziorski
processor • Oct 1, 2025, 9:18 AM
done
Stephanie Kendziorski
processor • Oct 1, 2025, 9:43 AM
done
Ashlee Olsen
processor • Oct 17, 2025, 4:43 PM
sent PA via email
Ashlee Olsen
processor • Oct 17, 2025, 5:23 PM
INC-0142402
Ashlee Olsen
processor • Oct 17, 2025, 5:24 PM
approved 1.5
Ashlee Olsen
processor • Oct 17, 2025, 5:24 PM
RVP CPW
3:04 PM (19 minutes ago)to Amanda, Britney, me, RVPThe replacement verification for INC-0142402 is attached. RV Products will attempt to ship the replacement via NTP. If NTP is unable to ship the replacement, the replacement will be shipped by RV Products.
Stephanie Davis
dealer_or_external • Oct 18, 2025, 11:12 AM
@Tessa C @Tonya E We will be getting an a/c from NTP or RV Products for Mr. Giles.
Ashlee Olsen
processor • Oct 29, 2025, 5:44 PM
submitted C#INC-0142402
Stephanie Davis
dealer_or_external • Nov 13, 2025, 1:31 PM
@Ashlee O They did not allow the mark up on the no part sent. I think I may have done the wrong amount down and it may have thrown them off.
Ashlee Olsen
processor • Nov 13, 2025, 1:59 PM
I will send them an email on this one too!
Ashlee Olsen
processor • Nov 13, 2025, 2:01 PM
Email sent regarding 30% shortage on payment
Stephanie Kendziorski
processor • Nov 17, 2025, 9:47 AM
@Stephanie D @Ashlee O Stephanie, do you know what work order this is for? I'm not seeing a claim submitted to AirXCel on our end that is waiting for payment.
Stephanie Kendziorski
processor • Nov 17, 2025, 9:50 AM
done
Ashlee Olsen
processor • Nov 17, 2025, 11:36 AM
@Stephanie K It's for 26141, they didn't pay the markup on it, and I have an email sent to them regarding that
Stephanie Kendziorski
processor • Nov 19, 2025, 11:53 AM
done
Ashlee Olsen
processor • Nov 25, 2025, 12:22 PM
@Stephanie D I just heard back from these guys, they are asking for a, "correct invoice. it needs to state somewhere on there 30% markup. We sent a/c 38203-069, 30% is $188.43. Thank you"
Stephanie Davis
dealer_or_external • Nov 26, 2025, 10:21 AM
@Emily P Can you please help me on this. Cole said we need to zero this claim out like the works not been done. Then we can build the claim correctly with the mark up on the a/c!
Thanks Em!
Claim Files
26141 PD CHECK.pdf
pdf • Nov 13, 2025, 1:32 PM • 564,904 bytes
/home/openclaw/nas/Dropbox/TRI 1202/Warranty Checks/2025/Vendor Checks 2025/26141 PD CHECK.pdf
26141 PD CHECK.pdf
pdf • Nov 13, 2025, 1:13 PM • 564,904 bytes
/home/openclaw/nas/Dropbox/TRI 1202/7- Claims In Process/7.1- Claims Submitted- iCS/Vendor/26141/26141 PD CHECK.pdf
Payment approval email.pdf
mail-artifact • Oct 30, 2025, 11:52 AM • 236,044 bytes
/home/openclaw/nas/Dropbox/TRI 1202/7- Claims In Process/7.1- Claims Submitted- iCS/Vendor/26141/Payment approval email.pdf
COMPLETED WO.pdf
pdf • Oct 29, 2025, 12:24 PM • 414,851 bytes
/home/openclaw/nas/Dropbox/TRI 1202/7- Claims In Process/7.1- Claims Submitted- iCS/Vendor/26141/COMPLETED WO.pdf
tag off ac.pdf
pdf • Oct 29, 2025, 11:47 AM • 324,040 bytes
/home/openclaw/nas/Dropbox/TRI 1202/7- Claims In Process/7.1- Claims Submitted- iCS/Vendor/26141/tag off ac.pdf
Approval.pdf
main-pdf • Oct 17, 2025, 5:24 PM • 4,187,340 bytes
/home/openclaw/nas/Dropbox/TRI 1202/7- Claims In Process/7.1- Claims Submitted- iCS/Vendor/26141/Approval.pdf
WO.pdf
pdf • Oct 17, 2025, 2:28 PM • 395,353 bytes
/home/openclaw/nas/Dropbox/TRI 1202/7- Claims In Process/7.1- Claims Submitted- iCS/Vendor/26141/WO.pdf
IMG_0042.HEIC
supporting-image • Oct 17, 2025, 2:28 PM • 1,255,558 bytes
/home/openclaw/nas/Dropbox/TRI 1202/7- Claims In Process/7.1- Claims Submitted- iCS/Vendor/26141/IMG_0042.HEIC
IMG_0041.HEIC
supporting-image • Oct 17, 2025, 2:28 PM • 866,074 bytes
/home/openclaw/nas/Dropbox/TRI 1202/7- Claims In Process/7.1- Claims Submitted- iCS/Vendor/26141/IMG_0041.HEIC
IMG_0040.HEIC
supporting-image • Oct 17, 2025, 2:28 PM • 1,277,337 bytes
/home/openclaw/nas/Dropbox/TRI 1202/7- Claims In Process/7.1- Claims Submitted- iCS/Vendor/26141/IMG_0040.HEIC
IMG_0039.HEIC
supporting-image • Oct 17, 2025, 2:28 PM • 1,454,364 bytes
/home/openclaw/nas/Dropbox/TRI 1202/7- Claims In Process/7.1- Claims Submitted- iCS/Vendor/26141/IMG_0039.HEIC
IMG_0038.HEIC
supporting-image • Oct 17, 2025, 2:28 PM • 1,361,702 bytes
/home/openclaw/nas/Dropbox/TRI 1202/7- Claims In Process/7.1- Claims Submitted- iCS/Vendor/26141/IMG_0038.HEIC
IMG_0037.HEIC
supporting-image • Oct 17, 2025, 2:28 PM • 1,313,339 bytes
/home/openclaw/nas/Dropbox/TRI 1202/7- Claims In Process/7.1- Claims Submitted- iCS/Vendor/26141/IMG_0037.HEIC
IMG_0036.HEIC
supporting-image • Oct 17, 2025, 2:28 PM • 1,660,836 bytes
/home/openclaw/nas/Dropbox/TRI 1202/7- Claims In Process/7.1- Claims Submitted- iCS/Vendor/26141/IMG_0036.HEIC
IMG_0035.HEIC
supporting-image • Oct 17, 2025, 2:28 PM • 1,702,807 bytes
/home/openclaw/nas/Dropbox/TRI 1202/7- Claims In Process/7.1- Claims Submitted- iCS/Vendor/26141/IMG_0035.HEIC
IMG_0034.HEIC
supporting-image • Oct 17, 2025, 2:28 PM • 1,694,393 bytes
/home/openclaw/nas/Dropbox/TRI 1202/7- Claims In Process/7.1- Claims Submitted- iCS/Vendor/26141/IMG_0034.HEIC
IMG_0032.HEIC
supporting-image • Oct 17, 2025, 2:28 PM • 1,630,449 bytes
/home/openclaw/nas/Dropbox/TRI 1202/7- Claims In Process/7.1- Claims Submitted- iCS/Vendor/26141/IMG_0032.HEIC
IMG_0033.HEIC
supporting-image • Oct 17, 2025, 2:28 PM • 1,537,623 bytes
/home/openclaw/nas/Dropbox/TRI 1202/7- Claims In Process/7.1- Claims Submitted- iCS/Vendor/26141/IMG_0033.HEIC
IMG_0031.HEIC
supporting-image • Oct 17, 2025, 2:28 PM • 1,182,588 bytes
/home/openclaw/nas/Dropbox/TRI 1202/7- Claims In Process/7.1- Claims Submitted- iCS/Vendor/26141/IMG_0031.HEIC
IMG_0030.HEIC
supporting-image • Oct 17, 2025, 2:28 PM • 790,922 bytes
/home/openclaw/nas/Dropbox/TRI 1202/7- Claims In Process/7.1- Claims Submitted- iCS/Vendor/26141/IMG_0030.HEIC
IMG_0029.HEIC
supporting-image • Oct 17, 2025, 2:27 PM • 2,514,647 bytes
/home/openclaw/nas/Dropbox/TRI 1202/7- Claims In Process/7.1- Claims Submitted- iCS/Vendor/26141/IMG_0029.HEIC
IMG_0028.HEIC
supporting-image • Oct 17, 2025, 2:27 PM • 1,552,363 bytes
/home/openclaw/nas/Dropbox/TRI 1202/7- Claims In Process/7.1- Claims Submitted- iCS/Vendor/26141/IMG_0028.HEIC
IMG_0027.HEIC
supporting-image • Oct 17, 2025, 2:27 PM • 1,696,065 bytes
/home/openclaw/nas/Dropbox/TRI 1202/7- Claims In Process/7.1- Claims Submitted- iCS/Vendor/26141/IMG_0027.HEIC
IMG_0026.HEIC
supporting-image • Oct 17, 2025, 2:27 PM • 1,256,295 bytes
/home/openclaw/nas/Dropbox/TRI 1202/7- Claims In Process/7.1- Claims Submitted- iCS/Vendor/26141/IMG_0026.HEIC
IMG_0025.HEIC
supporting-image • Oct 17, 2025, 2:27 PM • 3,364,772 bytes
/home/openclaw/nas/Dropbox/TRI 1202/7- Claims In Process/7.1- Claims Submitted- iCS/Vendor/26141/IMG_0025.HEIC
IMG_0024.HEIC
supporting-image • Oct 17, 2025, 2:27 PM • 1,059,341 bytes
/home/openclaw/nas/Dropbox/TRI 1202/7- Claims In Process/7.1- Claims Submitted- iCS/Vendor/26141/IMG_0024.HEIC
COLEMAN MACH AC PERFORMANCE SHHET.pdf
pdf • Oct 17, 2025, 2:27 PM • 674,103 bytes
/home/openclaw/nas/Dropbox/TRI 1202/7- Claims In Process/7.1- Claims Submitted- iCS/Vendor/26141/COLEMAN MACH AC PERFORMANCE SHHET.pdf