Claim explorer / evidence thread
Claim 26116
TRI 1202 • Ashlee • Paid • nucamp
risk 0.00
deadline Overdue / escalation ready
images 0
matched 0
review 27
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
85d elapsed • 0d remaining
Analyzed
Completed stage
85d elapsed • 0d remaining
Awaiting OEM
Completed stage
85d elapsed • 0d remaining
Auto-Approved
Completed stage
85d elapsed • 0d remaining
Payment Due
Completed stage
85d elapsed • 0d remaining
Escalation Eligible
Completed stage
85d elapsed • 0d remaining
Resolved
Overdue / escalation ready
85d elapsed • 0d remaining • Overdue
AI Claim Analysis
Estimated Recovery Amount
Pending payment match
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
2
OEM Response Deadline Exceeded • Payment Deadline Exceeded
Missing Items
27
No active evidence gaps are listed.
Deadline Status
Overdue / escalation ready
85 days open in the visible workflow.
Recommended Action
Escalate to State
This is the fastest next move from the current workflow stage.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
31
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Full evidence packet
Estimated packet is large. Prepare a concise executive chronology with full backup evidence separated.
Chronology
Ready to order
Visible span: Jun 8, 2026, 7:49 PM to Jun 25, 2026, 2:54 AM.
Indexed evidence
6 docs / 24 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
85 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/26116/Paid claim.pdf
Timeline
First seen Jun 8, 2026, 7:49 PM • last seen Jun 25, 2026, 2:54 AM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
34 indexed side comments on this claim.
Latest visible thread signal
Mar 4, 2026, 5:32 PM • processor • paid $2699.46 3/3 check #3117758
Role mix
Dealer 0 • OEM 0 • Processor 10
Decision cues
Denial signals 0 • info / missing-doc asks 15 • approval signals 2
Best move
Work missing-doc or reply asks first from the thread.
Quick Actions
Back to search results
Run the same search again.
Open focused evidence thread
Jump straight into Dropbox side comments, notes, and support documents.
Open claim explorer
Return to the main recovery queue view.
Open evidence room
See the quick-rule cards first, then open the legal basis only if needed.
Images
parts-photo
parts-photo
supporting-image
supporting-image
supporting-image
supporting-image
supporting-image
supporting-image
supporting-image
supporting-image
supporting-image
supporting-image
supporting-image
supporting-image
supporting-image
supporting-image
supporting-image
supporting-image
supporting-image
supporting-image
supporting-image
supporting-image
supporting-image
supporting-image
Claim Lines
complaint
SCRATCH ON KITCHEN CABINET DOOR
needs-review • confidence 0.26
cause
NOTED ON DAF
needs-review • confidence 0.22
correction
FILL, COLOR AND BLEND AREA
needs-review • confidence 0.23
complaint
KITCHEN STILE BEHIND SEATING NAIL HOLES
needs-review • confidence 0.25
cause
NOTED ON DAF *47602*
needs-review • confidence 0.25
correction
FILL, COLOR AND BLEND AREA
needs-review • confidence 0.29
complaint
THE WINDOW IN THE SITTING ROOM IS SHOWING DAYLIGHT AT THE BOTTOM
needs-review • confidence 0.29
cause
NOTED ON DAF OUTTER TRIM WAS NOT INSTALLED CORRECTLY ALLOWING LIGHT TO COME THROUGH THE BOTTOM
needs-review • confidence 0.26
correction
REMOVE SET SCREWS ON INTERIOR TRIM RING AROUND THE WINDOW AND RESECURE BACK IN CORRECT PLACE.
needs-review • confidence 0.34
complaint
CHIPS IN BEDROOM DOOR IN DIFF AREAS
needs-review • confidence 0.20
cause
NOTED ON DAF
needs-review • confidence 0.17
correction
FILL, COLOR AND BLEND AREA *26116*
needs-review • confidence 0.20
complaint
STILE ON LIVING ROOM SLIDE HAS DEEP SCRATCHES IN SEVERAL PLACES
needs-review • confidence 0.17
cause
NOTED ON DAF
needs-review • confidence 0.17
correction
FILL, COLOR AND BLEND THE AREA
needs-review • confidence 0.20
complaint
FRIDGE IS NOT SECURED IN PLACE ON THE BOTTOM. FRIDGE IS STICKING OUT AT THE BOTTOM ALOT MORE THAN THE TOP.
needs-review • confidence 0.20
cause
NOTED ON DAF
needs-review • confidence 0.17
correction
REMOVE FRIDGE AND RESECURE BACK IN CORRECT PLACE
needs-review • confidence 0.17
complaint
THE MANTEL WHERE THE TV AND FIREPLACE IS HAS SCRATCHES ALL ACROSS THE TOP. THE CORNER TRIM IS CRACKED AND THE FLOATING SHELF IS CRACKED AND DAMGED AS WELL.
needs-review • confidence 0.29
cause
NOTED ON DAF
needs-review • confidence 0.17
correction
REMOVE TV AND FIREPLACE. REMOVE THE DAMAGED MANTEL AND TRIM. REPLACE THE MANTEL AND TRIM WITH NEW. REINSTALL TV AND FIREPLACE.
needs-review • confidence 0.23
complaint
WINDOW IN THE BEDROOM ON DOOR SIDE HAS A GAP AT THE BOTTOM, WINDOW NOT CLOSING CORRECTLY
needs-review • confidence 0.26
cause
NOTED ON DAF OUTTER TRIM NOT INSTALLED CORRECTLY ALLOWING LIGHT OT COME IN AT THE BOTTOM
needs-review • confidence 0.23
correction
REMOVE SET SCREWS IN THE TRIM RING ON THE INTERIOR AND THEN RESECURE BACK IN CORRECT PLACE.
needs-review • confidence 0.26
complaint
WIRES ARE STRIPPED ON THE ODS SLIDE OVER THE TIRE
needs-review • confidence 0.26
cause
NOTED ON DAF WIRES ARE LAYING ON THE TIRES AND RUBBING CAUSING THE WIRES TO BE DAMAGED
needs-review • confidence 0.26
correction
REMOVE AND REINSTALL FLEX GUARD, REPLACE WIRE LOOM, REPLACE ALL DAMAGED WIRE AND INSTALL WITH WATER PROOF CONNECTIONS.
needs-review • confidence 0.23
Evidence Thread
Ashlee Olsen
processor • Sep 25, 2025, 1:19 PM
submitted C#2447924
Ashlee Olsen
processor • Sep 26, 2025, 12:52 PM
@Stephanie D WO26116 FR feedback:
Job 3:
09/26/2025MUnderwood@forestriverinc.comPER VENDOR Case Number: 6256088 VIN: TS235368 Hello Morgan Underwood, Thank you for contacting Lippert Customer Care Center. Can you please provide photos of the complete window from the inside and outside of the coach?
Ashlee Olsen
processor • Sep 30, 2025, 1:14 PM
Photo's added to FR
Ashlee Olsen
processor • Oct 3, 2025, 12:04 PM
approved
job 1 .2
job 2 .2
job 3 1 PER VENDOR Case Number: 6256088 VIN: TS235368 Hello Morgan Underwood, Thank you for contacting Lippert Customer Care Center. We have reviewed your request and information provided and Lippert will authorize one new window and 1 hour of labor.
job 4 .2
job 5 .2
job 6 .5
job 7 2
job 8 1 PER VENDOR Case Number: 6256211 VIN: TS235368 Hello Morgan Underwood, Thank you for contacting Lippert Customer Care Center. We have reviewed your request and information provided and Lippert will authorize one new window and 1 hour of labor.
job 9 2
Stephanie Davis
dealer_or_external • Oct 3, 2025, 2:51 PM
@Tessa C Approved to order the following:
Line 3: window
Line 7: mantel (this maybe in pieces, let me know if you need help)
Line 8: window
Line 9: Cole said the wiring along with all that will be needed for this job is in stock here! Just noting on here so we all can keep track!
Tessa Coffey
dealer_or_external • Oct 7, 2025, 10:16 AM
@Cole P @Stephanie D @Chris L NEED A TECH TO PULL THE WINDOWS
Tessa Coffey
dealer_or_external • Oct 7, 2025, 2:21 PM
@Stephanie D ON ORDER 17466
Tessa Coffey
dealer_or_external • Oct 24, 2025, 10:07 AM
@Stephanie D mantle piece came in last week damaged. Getting replacement sent
Tessa Coffey
dealer_or_external • Oct 30, 2025, 11:45 AM
@Stephanie D reached out to get parts update on eta
Tessa Coffey
dealer_or_external • Oct 30, 2025, 1:25 PM
@Stephanie D THIS ORDER SHIPPED OUT TODAY
TRACKING NUMBER
1Z99E8W20310170565
Tessa Coffey
dealer_or_external • Oct 31, 2025, 9:46 AM
@Stephanie D THIS ORDER SHIPPED OUT TODAY
TRACKING NUMBER
1Z99E8W20310170565
SHOWING ETA OF 11/3
Tessa Coffey
dealer_or_external • Nov 4, 2025, 10:56 AM
@Stephanie D panel came in damaged again. sent email to forest river with photo
Tessa Coffey
dealer_or_external • Nov 4, 2025, 11:23 AM
@Stephanie D they are sending another replacement
Tessa Coffey
dealer_or_external • Nov 5, 2025, 3:06 PM
@Stephanie D got both windows in now if we can ever get that panel here with no holes in it
Tessa Coffey
dealer_or_external • Nov 14, 2025, 12:44 PM
@Stephanie D PANEL CAME IN ONE PIECE LOL HALLELUJAH. OUT IN BAY
Tessa Coffey
dealer_or_external • Nov 14, 2025, 12:46 PM
@Stephanie D THIS ORDER SHIPPED OUT TODAY
TRACKING NUMBER
1Z99E8W20310170565
SHOWING ETA OF 11/3
Stephanie Davis
dealer_or_external • Nov 20, 2025, 12:44 PM
@Tessa C This does complete all parts and ready for repairs?
Tessa Coffey
dealer_or_external • Nov 20, 2025, 12:56 PM
@Stephanie D yes ma'am
Stephanie Davis
dealer_or_external • Dec 12, 2025, 10:17 AM
@Tessa C Tech needs a corner molding piece and the shelf that goes with line 7. Could you please order this for us, thank you. I did add photos to this folder to help you out and the complete shelf is in my bedroom!
Tessa Coffey
dealer_or_external • Dec 16, 2025, 1:58 PM
@Stephanie D reached out to forest river couldn't find the shelf or trim on the portal
Tessa Coffey
dealer_or_external • Dec 17, 2025, 10:55 AM
@Stephanie D ON ORDER 17615
Tessa Coffey
dealer_or_external • Dec 18, 2025, 1:07 PM
@Stephanie D
ETA of 01/09/26
Tessa Coffey
dealer_or_external • Jan 17, 2026, 2:17 PM
@Stephanie D UPDATED ETA 1/20/26
Tessa Coffey
dealer_or_external • Jan 21, 2026, 11:33 AM
@Stephanie D ALL PARTS HERE
Tessa Coffey
dealer_or_external • Jan 21, 2026, 11:41 AM
@Stephanie D ALL PARTS HERE
IN WARRANTY ROOM
Ashlee Olsen
processor • Jan 28, 2026, 11:57 AM
@Stephanie D WO 26116, do you need to add parts for job 7? Thanks!
Stephanie Davis
dealer_or_external • Jan 29, 2026, 3:53 PM
Oh dear, yes, I do. I will have to have Cole override this for me in the morning. @Cole P
Ashlee Olsen
processor • Feb 11, 2026, 12:39 PM
Hey Stephanie! Just a reminder on this one. Thank you!
Stephanie Davis
dealer_or_external • Feb 12, 2026, 9:19 AM
@Ashlee O I have a completed wo with parts attached. Thank you for this catch, way to go!!
Ashlee Olsen
processor • Feb 12, 2026, 12:11 PM
submitted C#2447924
Ashlee Olsen
processor • Feb 25, 2026, 12:15 PM
@Stephanie D WO 26116 FR feedback: job 3 Submit receipt for window to continue processing claim
job 8: Submit receipt for window to continue processing claim
Stephanie Davis
dealer_or_external • Feb 26, 2026, 1:59 PM
Invoice for windows on line 3 and 8 is attached!!
Ashlee Olsen
processor • Feb 26, 2026, 3:11 PM
Thank you! Invoices attached to claim.
Ashlee Olsen
processor • Mar 4, 2026, 5:32 PM
paid $2699.46 3/3 check #3117758
Claim Files
Paid claim.pdf
pdf • Mar 4, 2026, 5:35 PM • 957,882 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/26116/Paid claim.pdf
LINE 3 AND 8 INVOICE FOR WINDOWS.pdf
pdf • Feb 26, 2026, 1:58 PM • 60,916 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/26116/LINE 3 AND 8 INVOICE FOR WINDOWS.pdf
COMPLETED WO WITH PARTS.pdf
pdf • Feb 12, 2026, 9:17 AM • 422,297 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/26116/COMPLETED WO WITH PARTS.pdf
COMPLETED WO.pdf
pdf • Jan 28, 2026, 10:36 AM • 420,568 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/26116/COMPLETED WO.pdf
WO.pdf
pdf • Sep 25, 2025, 9:08 AM • 413,246 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/26116/WO.pdf
DAF.pdf
pdf • Sep 25, 2025, 9:08 AM • 1,055,517 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/26116/DAF.pdf