Claim explorer / evidence thread
Claim 26095
TRI 1202 • Ashlee • Paid • nucamp
risk 0.00
deadline Overdue / escalation ready
images 0
matched 0
review 9
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
145d elapsed • 0d remaining
Analyzed
Completed stage
145d elapsed • 0d remaining
Awaiting OEM
Completed stage
145d elapsed • 0d remaining
Auto-Approved
Completed stage
145d elapsed • 0d remaining
Payment Due
Completed stage
145d elapsed • 0d remaining
Escalation Eligible
Completed stage
145d elapsed • 0d remaining
Resolved
Overdue / escalation ready
145d elapsed • 0d remaining • Overdue
AI Claim Analysis
Estimated Recovery Amount
Pending payment match
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
2
OEM Response Deadline Exceeded • Payment Deadline Exceeded
Missing Items
9
No active evidence gaps are listed.
Deadline Status
Overdue / escalation ready
145 days open in the visible workflow.
Recommended Action
Escalate to State
This is the fastest next move from the current workflow stage.
Dossier completeness
Dossier has not been generated yet. Evidence presence is not treated as complete.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
20
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: Jun 8, 2026, 7:49 PM to Oct 19, 2026, 2:56 AM.
Indexed evidence
3 docs / 21 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
145 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/26095/line 2 extra tag photo 3.jpg
Timeline
First seen Jun 8, 2026, 7:49 PM • last seen Oct 19, 2026, 2:56 AM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
14 indexed side comments on this claim.
Latest visible thread signal
Jan 23, 2026, 12:03 PM • processor • paid 342.89 1/19
Corrected part cost to match KZ's invoice.
Role mix
Dealer 0 • OEM 0 • Processor 4
Decision cues
Denial signals 0 • info / missing-doc asks 6 • approval signals 1
Best move
Work missing-doc or reply asks first from the thread.
Quick Actions
Back to search results
Run the same search again.
Open focused evidence thread
Jump straight into Dropbox side comments, notes, and support documents.
Open claim explorer
Return to the main recovery queue view.
Open evidence room
See the quick-rule cards first, then open the legal basis only if needed.
Images
parts-photo
Close-up of component tag/barcode; no obvious damage visible.
Human interpretation • confidence 0.80
parts-photo
Image shows a small cylindrical electric pump/motor assembly being held in hand, with orange end caps and gray mounting tabs/brackets. Red/black wires are visible at the bottom.
Visible label/text:
- “SEAFLO” / “PROFESSIONAL GRADE” / “PUMPS”
- “12V DC”
- Flow rating appears to read “11.3 LPM / 3.0 GPM”
- Pressure appears “45 PSI / 3.1 BAR”
- “CE” marking
- Model/details partially visible; exact model/serial not fully legible due to glare/angle.
Visible damage/condition:
- No obvious physical d
Human interpretation • confidence 0.00
parts-photo
Photo shows a handheld orange/black electric diaphragm pump, likely the part associated with claim line 2. The label reads “SEA-FLO Professional Grade Pumps” with “12V” visible and multiple specification lines too small/blurred to fully confirm. Red/black wiring leads are attached and visible.
No obvious external physical damage is visible in this image—housing, fittings, and label appear intact from the shown angle. Background includes cardboard, a trash can, and the pump being held for identi
Human interpretation • confidence 0.00
supporting-image
Claim image LINE4 (7): Kitchen/sink area in a nuCamp unit showing cracked wall/backsplash panel behind the black sink faucet. Multiple long, branching hairline cracks run vertically and horizontally across the light-colored backsplash, including areas behind/above the faucet and toward both sides. Visible components include black faucet, countertop/sink area, dish towel, pan, cup, bottles/soap. Readable labels include “Cirkul” on a bottle and “MOSAIC hand soap Orange Blossom” on pump bottle. Rep
Human interpretation • confidence 0.00
supporting-image
Warranty image (case 26095, LINE2): Interior RV plumbing/service compartment under cabinetry. Visible components include multiple braided water hoses with white plastic fittings, metal clamps, blue PEX-style lines, corrugated gray hose/ducting, wiring, and a red SEAFLO “Professional Grade” pump partially visible. Some hose labels show NSF/ANSI/CAN wording and “Accor” on a tag.
Visible condition/damage: no clear broken part or active leak is visible in this photo. Area appears crowded/disorganiz
Human interpretation • confidence 0.00
supporting-image
Claim image LINE4: Close-up of a black kitchen sink faucet/pull-down sprayer. The spray head/nozzle housing shows visible damage on the left side near the seam: chipped/peeled black finish and apparent cracked or broken plastic/cover material, with lighter material exposed. Faucet body, gooseneck, base, and side handle are visible; no clear water leak is shown in the photo. Background includes countertop items and tile backsplash; no readable warranty labels or document text. Likely supports a c
Human interpretation • confidence 0.00
supporting-image
Claim line 4 image shows the kitchen sink/counter area of an RV/trailer.
- Visible components: black single-handle/pull-down style faucet, countertop/backsplash, dish drying mat, cookware, sponge, supplement bottle.
- Visible condition/damage: No obvious breakage to the faucet is clearly visible. A thin dark line/mark is visible on the countertop near the faucet base and running leftward; unclear if this is a crack, seam, scratch, or countertop pattern/veining.
- Labels/text: Bottle label parti
Human interpretation • confidence 0.00
supporting-image
Interior RV galley/sink area. Black faucet in foreground with countertop/backsplash behind it. Visible irregular hairline cracking or possible stress cracks in the light-colored backsplash/counter surface, especially behind the faucet and around the rear corner near the bottle; some lines may be surface pattern but appear crack-like. No active leak or disassembled repair shown.
Visible items/components: black sink faucet, countertop/backsplash, cup, dish towel, sponge/scrubber, blue Dawn-style
Human interpretation • confidence 0.00
supporting-image
Image shows a kitchen/sink countertop area inside the unit.
- **Visible damage:** Several thin, irregular hairline cracks are visible on the light-colored vertical wall/backsplash surface at the left rear of the counter. No obvious breakage to faucet, sink, or countertop is visible from this angle.
- **Parts/components shown:** Sink edge, countertop, backsplash/wall panel, black faucet/fixture, dish mat, cookware, mug, utensil, coffee maker, cleaning bottle.
- **Labels/text visible:** Blue bott
Human interpretation • confidence 0.00
supporting-image
Interior RV wet-bath/vanity area shown. Visible components include small round stainless sink, black faucet, faux-stone/laminate countertop, gray vanity cabinet/door with black pull, side shelving, wall covering, outlet/switch, and a Firefly control panel with blue indicator lights. Personal items/plants obscure part of the area.
No clear physical damage is visible in this photo. Countertop veining appears decorative, not necessarily cracking. Cabinet, sink, faucet, wall panels, and flooring ap
Human interpretation • confidence 0.00
supporting-image
Claim line linkage: LINE4 image for case 26095.
Visible context/components:
- Kitchen countertop/sink area in use, with black faucet fixture and separate black soap-dispenser or sprayer-style component.
- Dish mat, pan, cup, jar, sponge, and other household items around the sink/counter.
Visible damage/condition:
- The black faucet/fixture base area appears misaligned or has a visible gap/separation at the round base/collar.
- No clear crack, leak, or water damage is visible in this photo.
- C
Human interpretation • confidence 0.00
supporting-image
Claim line linkage: File name “LINE2 (4).jpg” appears to support claim line 2, likely related to the RV water pump/plumbing system.
Visible components/context:
- SEAFLO professional grade 12V DC water pump mounted vertically to wood framing.
- Attached plumbing includes white reinforced flexible hoses, a corrugated hose above, black/red wiring, and an inline filter/strainer at lower left.
- Pump is secured with black mounting brackets/screws.
Visible label text:
- SEAFLO Professional Grade Pum
Human interpretation • confidence 0.00
supporting-image
Image shows underside of a sink/water fixture area with braided blue/clear water hoses, hose clamps, black plastic plumbing/valve assembly, and the metal sink basin/drain hardware above.
Visible issue: black valve/fitting area appears wet/glossy, suggesting a leak at or around the plumbing connection/valve body. No obvious cracked part is clearly visible, but moisture is concentrated on the black assembly and nearby connection points.
Components visible: sink basin underside, drain/fastener ha
Human interpretation • confidence 0.00
supporting-image
Warranty image for case 26095, file “LINE3 (2).jpg”:
- Interior plumbing area, likely under a sink in a nuCamp RV/camper.
- Visible components: blue braided water hoses with hose clamps, black plastic valve/fitting assembly, gray coupling, underside of sink/basin at right, cabinet/wall paneling, mounting screws/fasteners.
- Visible damage/issue: at the underside mounting area near the metal bracket/screws, the panel/laminate appears chipped or torn around one screw/fastener, with small frayed m
Human interpretation • confidence 0.00
supporting-image
Claim line linkage: File name indicates LINE4; likely supports plumbing/faucet repair claim.
Visible components/context: Underside of a sink/counter area with braided stainless hot/cold water supply lines passing through a mounting hole. Brass/metal faucet shank, retaining hardware, and green sink basin edge are visible.
Visible issue/damage: The faucet/plumbing pass-through area appears rough/unfinished, with small chips/scuffs in the white surface near the hole and edge. Mounting hardware is
Human interpretation • confidence 0.00
supporting-image
Claim line 4 image shows a close-up of a kitchen/sink counter area with a black frying pan containing food residue and moisture, a metal lid with water drops, a floral towel/drying mat, and visible faucet/drain/plumbing components in the background. No obvious structural damage, failed RV component, or repair work is clearly visible. No readable labels, serial numbers, or document/screenshot text present. Linkage: likely supporting photo for LINE4, but the specific warranted part/defect is uncle
Human interpretation • confidence 0.00
supporting-image
Claim line linkage: LINE2 (5).jpg — appears to document the fresh-water pump/plumbing area for claim line 2.
Visible components:
- SEAFLO professional grade diaphragm water pump mounted to a wood support.
- Braided white water hoses, corrugated white drain/vent-style hose, blue reinforced hose, copper/PEX-style tubing, red/black pump wiring, WAGO connectors, hose clamps/fittings.
- Hand is pulling/holding hoses aside for access/visibility.
Readable label text:
- SEAFLO Professional Grade Pumps
Human interpretation • confidence 0.00
supporting-image
Warranty image (LINE3): Close-up of RV interior plumbing/fixture area under/behind a cabinet or sink. Visible components include blue reinforced water hoses with hose clamps, a black plastic valve/fitting assembly, gray tubing, cabinet/panel surface, and exposed metal fasteners/screws near a gray bracket or panel edge.
Visible concern: one fastener/bolt appears protruding or not seated flush, with slight surrounding panel/edge irregularity/fraying near the mounting point. No fluid leak, label,
Human interpretation • confidence 0.00
supporting-image
Claim line 3 image shows an under-cabinet/plumbing area, likely beneath a sink or fixture.
- Visible components: blue/white braided water hoses with hose clamps, black plastic valve/fitting assembly, gray plastic tubing/fitting, cabinet/wall panel, and a nearby gray molded fixture/tank edge.
- Visible issue/damage: fastener/screw area at the underside of the white panel appears damaged or misaligned, with a protruding screw/bolt and rough/frayed material or cracking around the mounting point. A
Human interpretation • confidence 0.00
supporting-image
Warranty image for case 26095, file “LINE2 (3).jpg” appears to document claim line 2.
- Visible component: SEAFLO professional grade 12V DC diaphragm water pump installed inside cabinetry/utility compartment.
- Connected parts: white corrugated/spiral hose above, clear braided water hose in foreground/right, red/black electrical wires, wood paneling/cabinet structure.
- Label text visible: “SEAFLO Professional Grade Pumps,” model appears “SFDP1-030-045-33,” “113 LPM / 3.0 GPM,” “12V DC,” “8.0A
Human interpretation • confidence 0.00
supporting-image
Claim line linkage: Line 2 image appears to document the RV water pump component.
Visible component: SEAFLO professional grade pump installed inside cabinetry/utility area with white braided/clear water hoses, corrugated white tubing, red/black electrical wiring, and wood paneling nearby.
Label text visible: “SEAFLO,” “Professional Grade Pumps,” model appears “SFDPI-030-045-33,” flow “11.3 LPM / 3.0 GPM,” voltage “12 V DC,” “8.0 A MAX,” pressure “45 PSI / 3.1 BAR,” plus certification markings.
Human interpretation • confidence 0.00
Claim Lines
complaint
WATER PUMP IS INTERMITTENTLY NOT PUMPING WATER
needs-review • confidence 0.13
cause
DUE TO MANUFACTURER DEFECT PUMP DIAPHRAM WILL NOT PRESSURIZE AND IS INTERMITTENTLY WORKING
needs-review • confidence 0.13
correction
REMOVE AND REINSTALL FALSE WALL, REPLACE WATER PUMP AND TEST ALLSHOUSE, MICHAEL Customer #: 92984 SYSTEM
needs-review • confidence 0.13
complaint
CUSTOMER STATES THERE IS A LEAK WHEN FLUSHING BLACK TANK
needs-review • confidence 0.06
cause
DUE TO DEFECT VACUUM BREAKER UNDER BATHROOM SINK IS LEAKING
needs-review • confidence 0.06
correction
REPLACE VACUUM BREAKER
needs-review • confidence 0.00
complaint
CUSTOMER STATES THAT EVEN WITH REGULATOR THE KITCHEN FAUCET HAS A SLOW DRIP
needs-review • confidence 0.06
cause
DUE TO DEFECT KITCHEN FAUCET IS ALLOWING WATER THROUGH EVEN WHEN SHUT Page 1 of 2 © 2025 Integrated Dealer Systems *26095* OFF W/O: 26095
needs-review • confidence 0.12
correction
REPLACE KITCHEN FAUCET AND TEST
needs-review • confidence 0.06
Evidence Thread
Ashlee Olsen
processor • Oct 16, 2025, 1:55 PM
submitted PA#KZ620057
Ashlee Olsen
processor • Oct 16, 2025, 2:16 PM
approved
job 2 .5 Dealer to attach photo's of all the information off the entire label of the defective pump
job 3 .4 The parts are must return parts
job 4 .4 The parts are must return parts
Cole Perkins
dealer_or_external • Oct 20, 2025, 10:39 AM
@Tessa C @Stephanie D order faucet, pump, and vacuum breaker for tank flush
Tessa Coffey
dealer_or_external • Oct 21, 2025, 10:37 AM
@Cole P @Stephanie D found everything but vacuum breaker i talked to Karin and sent her a photo of it. Waiting to hear back from her
Tessa Coffey
dealer_or_external • Oct 21, 2025, 3:48 PM
@Cole P @Stephanie D called karin for call back on vacuum breaker and went to voicemail
Tessa Coffey
dealer_or_external • Oct 22, 2025, 1:37 PM
@Cole P @Stephanie D ON ORDER 17501
Tessa Coffey
dealer_or_external • Oct 28, 2025, 9:05 AM
@Cole P @Stephanie D parts are here just waiting on the invoice from KZ
Stephanie Davis
dealer_or_external • Oct 29, 2025, 11:20 AM
@Tessa C Just let me know when the invoice comes in and I will charge it out :)
Tessa Coffey
dealer_or_external • Oct 29, 2025, 11:30 AM
@Stephanie D absolutely
Tessa Coffey
dealer_or_external • Oct 29, 2025, 1:14 PM
@Stephanie D ALL PARTS HERE
Stephanie Davis
dealer_or_external • Dec 19, 2025, 12:58 PM
@Ashlee O I cc'd you in an email for call tags on these return parts for processing.
Ashlee Olsen
processor • Dec 20, 2025, 4:28 PM
submitted C#KZ620057
Stephanie Davis
dealer_or_external • Jan 9, 2026, 9:08 AM
@Ashlee O @Stephanie K I finally got the return tag for the faucet to go back. This is the tracking info!
Ashlee Olsen
processor • Jan 23, 2026, 12:03 PM
paid 342.89 1/19
Corrected part cost to match KZ's invoice.
Claim Files
TRACKING FOR PART RETURN.pdf
pdf • Jan 9, 2026, 9:06 AM • 183,924 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/26095/TRACKING FOR PART RETURN.pdf
COMPLETED WO.pdf
pdf • Dec 19, 2025, 12:54 PM • 412,084 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/26095/COMPLETED WO.pdf
WO 26095.pdf
pdf • Oct 16, 2025, 11:27 AM • 403,789 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/26095/WO 26095.pdf