Claim explorer / evidence thread
Claim 26071
TRI 1202 • Ashlee • Paid • nucamp
risk 0.00
deadline Overdue / escalation ready
images 0
matched 0
review 36
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
145d elapsed • 0d remaining
Analyzed
Completed stage
145d elapsed • 0d remaining
Awaiting OEM
Completed stage
145d elapsed • 0d remaining
Auto-Approved
Completed stage
145d elapsed • 0d remaining
Payment Due
Completed stage
145d elapsed • 0d remaining
Escalation Eligible
Completed stage
145d elapsed • 0d remaining
Resolved
Overdue / escalation ready
145d elapsed • 0d remaining • Overdue
AI Claim Analysis
Estimated Recovery Amount
$375.00
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
2
OEM Response Deadline Exceeded • Payment Deadline Exceeded
Missing Items
36
No active evidence gaps are listed.
Deadline Status
Overdue / escalation ready
145 days open in the visible workflow.
Recommended Action
Escalate to State
This is the fastest next move from the current workflow stage.
Dossier completeness
Dossier has not been generated yet. Evidence presence is not treated as complete.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
32
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Full evidence packet
Estimated packet is large. Prepare a concise executive chronology with full backup evidence separated.
Chronology
Ready to order
Visible span: Jun 8, 2026, 7:49 PM to Oct 19, 2026, 2:56 AM.
Indexed evidence
3 docs / 24 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
145 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/26071/line 9 tag 2.jpg
Timeline
First seen Jun 8, 2026, 7:49 PM • last seen Oct 19, 2026, 2:56 AM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
46 indexed side comments on this claim.
Latest visible thread signal
Apr 9, 2026, 2:24 PM • processor • paid $2388.95 4/7 check #3136461
FR feedback
job 6:
04/01/2026jhart@forestriverinc.comAMOUNT FROM SO #S5312849
job 13:
Approved04/01/2026jhart@forestriverinc.comFREIGHT FROM SO #S5312849
Role mix
Dealer 0 • OEM 0 • Processor 12
Decision cues
Denial signals 0 • info / missing-doc asks 15 • approval signals 6
Best move
Work missing-doc or reply asks first from the thread.
Quick Actions
Back to search results
Run the same search again.
Open focused evidence thread
Jump straight into Dropbox side comments, notes, and support documents.
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Return to the main recovery queue view.
Open evidence room
See the quick-rule cards first, then open the legal basis only if needed.
Images
parts-photo
Image shows trailer tongue/coupler assembly on the tag side.
- **Visible components:** CURT **AIRRIDE** coupler/hitch assembly, black mounting side plate with large bolts/washers, pivot pin area, gray coupler arm, air spring/bellow or shock component behind, safety-chain/handle area partially visible.
- **Labels/text:** Red/white **“CURT”** and **“AIRRIDE”** decal visible on gray housing. Handwritten chalk/marker number appears to read **“3105”**. Small white warning/instruction stickers presen
Human interpretation • confidence 0.00
parts-photo
Claim line 9 / tag 2 image shows an identification label on a black textured component, likely a Lippert/LCI chassis-related part.
Visible label text:
- Lippert Components Inc. / www.lci1.com
- Tel: 866-524-7821
- S/N: S011128385
- RPN: 0011379493
- LCI Item Number: 20230439411
- Chassis MFG Date: 11/10/23
- Barcode present
Visible damage: No clear physical damage is visible in this image; it appears to be documentation of the component ID/serial label for warranty verification.
Human interpretation • confidence 0.00
supporting-image
Warranty claim image for case/WO #26071, Job/Line 7.
- Visible content: Tape measure held vertically next to a black cabinet/trim piece on a patterned floor/surface.
- Documented measurement: Approx. 82–83 inches shown near the bottom of the black vertical component; exact endpoint is unclear.
- Part/component: Hidden pantry trim / cabinet trim area.
- Visible labels/text: “WO # 26071,” “Job 7,” and “Measurement for hidden pantry trim.”
- Damage: No visible physical damage shown in this image;
Human interpretation • confidence 0.00
supporting-image
Image for warranty case **26071**, **Job/Line 13**.
- **Visible item/component:** Woodgrain **kitchen island panel** or adjacent flooring/panel surface, with a tape measure placed across it for sizing.
- **Damage/condition shown:** No clear damage is visible in this photo; it primarily documents **measurements**. Minor surface marks/small chip-like speck near lower center may be present but not clearly shown as damage.
- **Measurement context:** Tape measure spans across the panel area; exact m
Human interpretation • confidence 0.00
supporting-image
Claim line 7 / WO #26071: Interior RV wall area between the black TV/entertainment panel on the left and the window frame/shade on the right. Red circle highlights a small visible scuff/blemish or mark on the light-colored vertical wall/panel trim near mid-height. Surrounding components include wallcovering, black window frame with screws, roller shade, TV/black cabinet panel, wood shelf, and sofa edge. No major structural damage is visible; repair context appears to be cosmetic wall/panel touch
Human interpretation • confidence 0.00
supporting-image
Warranty image for case/WO **26071**, **Job/Line 5**.
- **Visible area/components:** Interior lower wall panel with textured light-gray surface, wood-look floor/trim panel, and black vertical cabinet/trim piece at left.
- **Visible damage/condition:** Wood-look surface along the wall shows multiple scratches/scuffs/gouges and a darker streak/stain toward the right. Minor dark discoloration/debris is visible at the wall-to-floor seam.
- **Text/labels:** Red overlay reads **“WO # 26071”** and **“
Human interpretation • confidence 0.00
supporting-image
Warranty claim photo for case/WO #26071, labeled in red “WO # 26071” and “Job 2,” corresponding to claim line/job 2.
Visible context: underside/interior area of a nuCamp unit with black textured/diamond-pattern paneling or protective underbody material, adjacent gray/silver textured wall/panel, black bracket/side structure, screws/fasteners, and blue painter’s tape marking areas.
Visible damage/issue: a black curved panel/trim or underbody shield appears separated or misaligned from the adjace
Human interpretation • confidence 0.00
supporting-image
Image shows a black textured exterior RV/trailer panel or underbody/side panel with a vertical seam/trim strip fastened by several screws. A dark wet spot/puddle is visible on the concrete directly below the panel, suggesting possible water leakage/drainage evidence, but the actual leak source or component failure is not visible.
Visible text/labels: red overlay reads “Wo# 26071” and “Job 1.”
Repair/claim context: likely documentation for claim line/job 1 under work order/case 26071, showing s
Human interpretation • confidence 0.00
supporting-image
Claim line linkage: Line/Job 7, WO/case 26071.
Image shows an RV interior wall area with a black metal rail/rod and mounting bracket fastened to a textured wall panel beside a black vertical trim/partition. Red overlay text reads “Wo# 26071” and “Job 7.”
Visible condition: minor scuffing/wear on the black vertical trim and around the bracket/rod area; no clear breakage or missing hardware visible in this photo. The component appears to be an interior sliding/retaining rail or support bracket a
Human interpretation • confidence 0.00
supporting-image
Warranty claim image for case/WO **26071**, labeled **Job 7 / Line 7**.
Visible context: RV interior with sofa, overhead cabinets, partition wall, mounted TV/electronics panel, and black trim/track hardware near the partition edge.
Visible issue: red circle highlights the upper side of the partition/trim area where a black bracket/latch/slide component is located. The concern appears to be with this hardware or its mounting/alignment; no clear breakage is visible from the photo, but the highli
Human interpretation • confidence 0.00
supporting-image
Claim image for case/WO **26071**, file **LINE 7 (6).jpg**.
- **Visible context/components:** Close-up of a white RV/camper fascia/trim area with a black horizontal/structural piece beneath it. A tape measure is held vertically against/near the fascia edge.
- **Measurement shown:** Tape measure indicates roughly a **6–7 inch vertical span** in the visible area, likely documenting fascia dimensions.
- **Visible text/labels:** Red overlay reads **“WO # 26071”** and **“Both side and top facia meas
Human interpretation • confidence 0.00
supporting-image
- **Claim context/linkage:** File “LINE 7 (2).jpg” for claim/case **26071**; image marked **“WO # 26071”** in red, indicating linkage to warranty line 7.
- **Visible area/components:** Interior RV wall with textured beige wall covering; black upper trim/track; black-framed opening/door or slide/partition below; off-white horizontal header trim and vertical side trim.
- **Damage/issue shown:** Red circle highlights the upper right corner where the horizontal trim/header meets the vertical trim. A
Human interpretation • confidence 0.00
supporting-image
Warranty claim image for case/WO #26071, Job/Line 9. Shows the front overhang/pin box area of a fifth-wheel RV with a CURT AIRRIDE pin box assembly. A red circle highlights the underside/sidewall transition above the black mounting bracket, where there appears to be scuffing, seam disturbance, and a small crack or separation in the white fiberglass/trim area near the bracket. Hardware/bolts and mounting plates are visible; no disassembly shown. Text visible includes “Wo# 26071,” “Job 9,” “CURT A
Human interpretation • confidence 0.00
supporting-image
Warranty claim image for case/WO **26071**, marked **“Job 1”** / file **LINE 1 (2).jpg**.
- **Visible issue/damage:** A small vertical seam/gap or separation is circled in red along the upper exterior sidewall, just below the awning/roof edge trim. No major cracking or impact damage visible elsewhere.
- **Components shown:** Passenger-side exterior wall of a **Cedar Creek Twenty-Fifth** RV, upper awning/roof rail area, entry door/stairs at left, lower storage door at right, marker lights, graph
Human interpretation • confidence 0.00
supporting-image
Warranty claim image for case/WO #26071, Job/Line 2.
- Visible subject: Exterior side wall/lower skirt area of a nuCamp trailer/RV with black textured body paneling and a vertical panel seam with exposed screw heads.
- Marked concern: Red circle highlights lower side panel/skirt area near the vertical seam. Blue painter’s tape marks the suspected defect/repair point.
- Visible condition/damage: A thin loose wire/strand or sealant-like line is visible hanging/running from the taped area toward t
Human interpretation • confidence 0.00
supporting-image
Claim line 7 / WO #26071: RV interior living area beside entertainment/fireplace wall and sofa/window. Red markup circles two areas on the tall white vertical wall/trim panel between the TV/fireplace unit and window. Visible issues appear to be a seam/gap or misaligned joint at the top corner and a small blemish/fastener hole/scuff mid-height on the same trim. Components involved: interior wall/trim panel, adjacent wallpaper, window valance/window, TV/fireplace surround. Text visible: “WO # 2607
Human interpretation • confidence 0.00
supporting-image
Kitchen range/cooktop/oven installed in countertop. Red overlay text reads “WO # 26071” and “Job 14,” linking image to claim/case 26071 line/job 14. A red circle marks the front-left corner/edge area of the stainless cooktop/range top near the countertop and grate; possible fitment/finish issue or damage at that corner, though exact defect is not clearly visible. Components shown include stainless gas range with black cast-iron grates, burner knobs, oven door/handle, dark countertop, backsplash
Human interpretation • confidence 0.00
supporting-image
Warranty claim image for case/WO #26071, Job/Line 7. Interior RV wall area beside TV/fireplace and kitchen cabinetry. Red overlay text states: “Hidden pantry trim gouged and pulling from wall.” Visible issue appears on the tall black vertical hidden pantry/partition trim: blue tape marks defect locations, with small gouges/fastener marks and the trim slightly separated or not sitting flush against the wall. Surrounding components include wall paneling, mounted TV, electric fireplace, wood mantel
Human interpretation • confidence 0.00
supporting-image
Image shows RV interior bedroom slide fascia area. A long black vertical trim/fascia strip is loose or detached and being held away from the white slide trim. The adjacent white fascia panel shows small exposed fastener/nail holes along the edge. Surrounding components include carpet, wood-look flooring, wall paneling, and slide opening trim.
Visible red overlay text: “WO # 26071,” “Job 4,” and “Bedroom slide facia trim.”
Repair context: likely reinstall/secure or replace bedroom slide fascia
Human interpretation • confidence 0.00
supporting-image
Warranty claim image for case/WO **26071**, marked **“Job 2”**.
- **Visible area/components:** Exterior side wall of a nuCamp RV/trailer, including white fiberglass sidewall, black lower trim/skirt, storage/compartment doors, access caps, window, graphics, and vertical awning arm/rail.
- **Visible damage/concern:** Sidewall surface appears visibly wavy/uneven in the reflection area, especially mid-to-lower right side near the compartment door/awning arm area; possible panel waviness/delaminatio
Human interpretation • confidence 0.00
supporting-image
Claim image for **WO/case #26071 – Job/Line 13**.
Visible issue: close-up of a white interior vertical trim/cabinet stile at floor level. The lower inside edge/seam shows a long narrow split/gap with exposed brown substrate/wood and some dark dirt or staining, worst near the bottom. Adjacent white panel and small shelf/ledge are visible; gray wood-look flooring at base. No hardware labels present besides red overlay text **“WO # 26071”** and **“Job 13.”**
Repair context/linkage: supports claim
Human interpretation • confidence 0.00
supporting-image
Warranty claim image for **WO #26071 / Job 4 / Line 4**.
- **Location/parts:** Interior bedroom/wardrobe area of a nuCamp unit; vertical wall/partition trim between bed area and closet/wardrobe. Black electrical outlet/switch plate mounted on adjacent woodgrain panel.
- **Visible concern:** Red circle highlights the lower vertical trim/wall panel area near the floor. Possible fit/finish issue or trim/panel misalignment/looseness is indicated, but actual damage is not clearly visible in the phot
Human interpretation • confidence 0.00
supporting-image
Chipped/rough wall panel edge beside black trim; WO 26071 Job 1 visible.
Human interpretation • confidence 0.85
supporting-image
Image for warranty claim **WO/case #26071**, labeled **Job 13 / Line 13**.
- **Visible component:** Kitchen island panel/base panel, beige/tan finish, with a dark recessed/edge area or cutout at the right side.
- **Damage shown:** No obvious damage is clearly visible in this photo; the image appears intended to document panel dimensions rather than a defect.
- **Measurement context:** Tape measure placed along the bottom edge of the panel, showing approximately **20 inches / 50 cm** span in vie
Human interpretation • confidence 0.00
Claim Lines
complaint
JWRAP ON DOOR SIDE DRIPS WHEN FRONT AC IS RUNNING
needs-review • confidence 0.29
complaint
JWRAP ON DOOR SIDE DRIPS WHEN FRONT AC IS RUNNING
needs-review • confidence 0.29
complaint
JWRAP ON DOOR SIDE DRIPS WHEN FRONT AC IS RUNNING
needs-review • confidence 0.06
cause
WATER LEAKING THROUGH RAIN GUTTER SEAM AND RUNNING DOWN THE SIDE OF UNIT
partial-match • confidence 0.46
cause
WATER LEAKING THROUGH RAIN GUTTER SEAM AND RUNNING DOWN THE SIDE OF UNIT
partial-match • confidence 0.46
cause
WATER LEAKING THROUGH RAIN GUTTER SEAM AND RUNNING DOWN THE SIDE OF UNIT
needs-review • confidence 0.09
correction
RESEAL AREA KYKERS EXTREME AUTOMOTIVE, Customer #: 59072
needs-review • confidence 0.29
correction
RESEAL AREA KYKERS EXTREME AUTOMOTIVE, Customer #: 59072
needs-review • confidence 0.29
correction
RESEAL AREA KYKERS EXTREME AUTOMOTIVE, Customer #: 59072
needs-review • confidence 0.03
complaint
SCREWS ARE BACKING OUT OF SIDE OF UNIT
needs-review • confidence 0.23
complaint
SCREWS ARE BACKING OUT OF SIDE OF UNIT
needs-review • confidence 0.23
complaint
SCREWS ARE BACKING OUT OF SIDE OF UNIT
needs-review • confidence 0.06
cause
SCREWS WORKED LOOSE AND CAME OUT *59072*
needs-review • confidence 0.20
cause
SCREWS WORKED LOOSE AND CAME OUT *59072*
needs-review • confidence 0.20
cause
SCREWS WORKED LOOSE AND CAME OUT *59072*
needs-review • confidence 0.03
correction
RESECURE SCREWS AND REPLACE THE ONES MISSING
needs-review • confidence 0.20
correction
RESECURE SCREWS AND REPLACE THE ONES MISSING
needs-review • confidence 0.20
correction
RESECURE SCREWS AND REPLACE THE ONES MISSING
needs-review • confidence 0.03
complaint
TRIM IN FRONT BEDROOM IS FALLING OFF IN CLOSET AND ON SIDE OF SLIDE
needs-review • confidence 0.12
cause
TRIM NOT SECURED IN CORRECTLY AND IS COMING LOOSE
needs-review • confidence 0.06
correction
RESECURE TRIM IN PLACE
needs-review • confidence 0.05
complaint
SHOWER HANDLE FELL APART DRIVING DOWN THE ROAD, CUST FOUND IT BROKE OFF WHEN THEY ARRIVED AT THE CAMP GROUND *26071*
needs-review • confidence 0.06
cause
FAULTY SHOWER HANDLE
needs-review • confidence 0.06
correction
REPLACE SHOWER HANDLE AND WATER TEST
needs-review • confidence 0.06
complaint
LATCH ON TV FALSE WALL WILL NOT STAY CLOSED AND FALSE PANEL IS OPENING WHILE DRIVING DOWN THE ROAD CAUSING DAMAGE TO TRIM AND STILE
partial-match • confidence 0.36
cause
THE CATCH ON THE FALSE WALL IS BENT AND NOT LATCHING AS IT SHOULD. THIS IS ALLOWING THE DOOR TO COME OPEN IN TRANSIT AND DAMAGED THE DOOR.
needs-review • confidence 0.09
correction
REMOVE ALL DAMAGED
needs-review • confidence 0.03
complaint
CS PINBOX COVER IS BOWED
needs-review • confidence 0.00
cause
BOX INSTALLED INCORRECTLY AT FACTORY AND THIS HAS ALLOWED THE BOX TO BOW OVER TIME
needs-review • confidence 0.03
correction
REMOVE DAMAGED PIN BOX AND REPLACE WITH NEW ONE
needs-review • confidence 0.06
complaint
DOORSIDE REAR DECALS ARE PEELING
needs-review • confidence 0.05
cause
DECALS ARE BUBBLING UP AT THE REAR CORNER KYKERS EXTREME AUTOMOTIVE, Customer #: 59072
needs-review • confidence 0.06
correction
REPLACE BOTH THE BLACK AND BLUE DECAL ON DS REAR
needs-review • confidence 0.09
complaint
WOOD ON KITCHEN ISLAND IS SWELLED, CUS STATES THERE ARE NO LEAKS
needs-review • confidence 0.06
cause
CONNECTION TO KITCHEN SINK WAS DRIPPING OVER NIGHT AND SETTLED NEAR ISLAND. THIS CAUSED THE WOOD TO SWELL ON ISLAND.
needs-review • confidence 0.09
correction
REMOVE ALL SWOLLEN WOOD. TIGHTEN THE FITTING AND REPLACE THE STILE Page 3 of 5 © 2026 Integrated Dealer Systems *26071* AND ANY DAMAGED WOOD ON ISLAND W/O: 26071
needs-review • confidence 0.06
complaint
STOVE HAS SURFACE SCRATCHES
needs-review • confidence 0.06
cause
STOVE IS GOUGDED ON THE SURFACE FROM THE GROMMETS NOT BEING THERE
needs-review • confidence 0.06
correction
REPLACE STOVE
needs-review • confidence 0.03
Evidence Thread
Stephanie Davis
dealer_or_external • Oct 21, 2025, 4:49 PM
@Ashlee O We are NOT claiming the following lines:
3,5,8,10 and 12. Thanks!
Ashlee Olsen
processor • Oct 21, 2025, 6:09 PM
submitted PA#2475064
Ashlee Olsen
processor • Oct 22, 2025, 12:39 PM
@Stephanie D WO 26071 FR feedback: Job 9 PLEASE SUBMIT A PHOTO OF THE MANUFACTURER DATA TAG WITH SERIAL/MODEL NUMBERS
Ashlee Olsen
processor • Oct 22, 2025, 4:15 PM
Requested photo's added to FR. Thank you!
Ashlee Olsen
processor • Oct 24, 2025, 11:49 AM
@Stephanie D WO 26071 FR feedback:
10/24/2025MUnderwood@forestriverinc.comPER VENDOR Thank you reaching out with this concern. We are not seeing what you are referring to as the pinbox being "bowed" are the mounting wings themselves moving? Is this a concern with the front cap or the filon? We would like some clarification as to the concern, and some better pictures showing the problem. Thank you, Jason T Care Center Representative - Axle/Chassis LIPPERT (574) 537-8900
Stephanie Davis
dealer_or_external • Oct 27, 2025, 2:19 PM
@Ashlee O I just got with the tech on this one and he stated it is not the pin box itself it is the plastic cover around the pin box. Cust said over time this plastic "box cover" around the pin box is bowed out. I did make 100% sure from the tech the pin box itself is ok.
Ashlee Olsen
processor • Oct 27, 2025, 2:45 PM
Thank you, notes made in FR
Ashlee Olsen
processor • Oct 28, 2025, 12:18 PM
job 1 .2
job 2 .2
job 4 .2
job 6 .1
job 7 2
job 9 1 authorized to replace the cover
job 11 2
job 13 1.5
job 14 1.2 PER VENDOR Case 6323245 VIN 4X4FCRR27RS233105 We will approve up to 1.20 for labor. This is pre-auth for the R/R of the FRONT PANEL DECORATION 2022120274 & GROMMET(S) 2022120244. Pre-authorization is information only and will not result in Lippert issuing the replacement. Lippert will defer to the RV Manufacturer for your next steps regarding replacement. The pre-authorization team does not have access to submit orders. Mobile fees are not covered under the Lippert warranty for this product. Please provide pictures of the complete serial number tag with your claim submission as this product is not required to be returned for testing. Note: Your coach information will need to satisfy the conditions for Warranty credit.
Stephanie Davis
dealer_or_external • Oct 28, 2025, 2:23 PM
@Tessa C Approved to order the following
Line 6: Shower handle
Line 7: Stile and a latch (see the photos for the latch style)
Line 9: Pin box cover. (This is the plastic cover that goes around the pin box on the front of a 5th wheel. Please make sure when you order it's just the plastic box; they made sure to note COVER ONLY!!)
Line 13: stile on the kitchen island
Line 14: Front panel decorations (p/n;2022120274) and
Grommet (p/n :2022120244) These numbers were sent in the approval!
**unit is on the service side lot**
Tessa Coffey
dealer_or_external • Oct 30, 2025, 9:53 AM
@Stephanie D HAD TO EMAIL FOREST RIVER FOR 3 PARTS I COULDN'T FIND ON THE WEBSITE. I'LL LET YOU KNOW AS SOON AS I GET A RESPONSE BACK
Tessa Coffey
dealer_or_external • Nov 6, 2025, 10:03 AM
@Stephanie D reached back out to them. per our conversation about this unit this morning
Tessa Coffey
dealer_or_external • Nov 6, 2025, 12:52 PM
@Stephanie D ON ORDER 17538
Tessa Coffey
dealer_or_external • Nov 19, 2025, 11:35 AM
@Stephanie D PARTS ARE HERE **STILL LACKING THE LATCH FOR THE PANTRY**
Tessa Coffey
dealer_or_external • Nov 19, 2025, 1:03 PM
@Stephanie D the latch is on back order
Stephanie Davis
dealer_or_external • Dec 3, 2025, 9:09 AM
@Tessa C can we get an update on the latch please? If it is still on back order maybe, ask if they have another style latch.
Tessa Coffey
dealer_or_external • Dec 3, 2025, 9:21 AM
@Stephanie D emailed forest river to get an eta on the latch
Tessa Coffey
dealer_or_external • Dec 4, 2025, 9:38 AM
@Stephanie D eta on the latch is 12/8
Tessa Coffey
dealer_or_external • Dec 9, 2025, 8:55 AM
@Stephanie D LATCH IS HERE. ALL PARTS ARE HERE
Tessa Coffey
dealer_or_external • Dec 16, 2025, 3:17 PM
@Stephanie D i dont know what happened when i ordered this. I found the missing parts. had to reach out to jeff and get that trim part number for the hidden pantry
Stephanie Davis
dealer_or_external • Dec 16, 2025, 3:40 PM
Ok, Joe is the tech on this, and we have a color difference on the wood for line 13. He is sending the photo to Birdeye.
Tessa Coffey
dealer_or_external • Dec 16, 2025, 3:58 PM
@Stephanie D ON ORDER 17613
Tessa Coffey
dealer_or_external • Jan 9, 2026, 2:20 PM
@Stephanie D parts arrived. door jam is on back order. parts are in bay
Tessa Coffey
dealer_or_external • Jan 9, 2026, 2:53 PM
@Stephanie D ETA ON BACK ORDERED PART IS 1/20
Tessa Coffey
dealer_or_external • Jan 27, 2026, 12:55 PM
@Stephanie D DOOR JAM IS HERE. IN BAY
Tessa Coffey
dealer_or_external • Jan 30, 2026, 9:43 AM
@Stephanie D i went ahead and emailed jeff at forest river the color difference. Waiting to hear back from him
Stephanie Davis
dealer_or_external • Jan 30, 2026, 11:18 AM
THANK YOU
Tessa Coffey
dealer_or_external • Feb 3, 2026, 9:46 AM
@Stephanie D they verified that they sent us the wrong color. they are sending us correct color at no charge
Tessa Coffey
dealer_or_external • Feb 9, 2026, 12:19 PM
@Stephanie D NO CHARGE CABINET IS HERE IN BAY
Stephanie Davis
dealer_or_external • Feb 9, 2026, 1:19 PM
If I am correct, I think this completes all parts, we had on order? I am pretty sure it is just wanna make sure!
Stephanie Davis
dealer_or_external • Feb 9, 2026, 1:20 PM
NM
Stephanie Davis
dealer_or_external • Mar 3, 2026, 11:43 AM
@Cole P Can you please take care of the charge for the customer on this WO? I went ahead and processed the warranty part!
Ashlee Olsen
processor • Mar 3, 2026, 3:01 PM
@Stephanie D Do you need to add a part for job 6 and 11?
Stephanie Davis
dealer_or_external • Mar 3, 2026, 4:58 PM
Yes, thank you, I will pull the invoices and add them.
Stephanie Davis
dealer_or_external • Mar 4, 2026, 11:10 AM
@Ashlee O found the decals have not been completed. I checked the wrong side :(. Thank you for this catch! We are getting these ordered. Can you hold this until I get them on. This was my fault.
Stephanie Davis
dealer_or_external • Mar 4, 2026, 11:10 AM
@Tessa C Please order the rear door side decals we just looked at.
Tessa Coffey
dealer_or_external • Mar 4, 2026, 11:29 AM
@Stephanie D ON ORDER 17788
Ashlee Olsen
processor • Mar 4, 2026, 12:05 PM
Yep no problem! I will just move it back to the approved folder
Tessa Coffey
dealer_or_external • Mar 9, 2026, 10:30 AM
@Stephanie D eta on decals 3/13 to forest river then to us
Tessa Coffey
dealer_or_external • Mar 19, 2026, 9:16 AM
@Stephanie D update on these, eta 3/23
Tessa Coffey
dealer_or_external • Mar 23, 2026, 9:25 AM
@Stephanie D PARTS UPDATE.
FOREST RIVER STILL HASNT RECEIVED THE DECALS YET. RACHEL SAID THEIR ETA TO GET THEM IS 3/23 THEN SHIPPED TO US
Tessa Coffey
dealer_or_external • Mar 31, 2026, 11:04 AM
@Stephanie D DECALS HERE.
Ashlee Olsen
processor • Mar 31, 2026, 4:30 PM
Hi Stephanie, I will still need a WO uploaded with parts for job 6 & 11 please. Thanks!
Stephanie Davis
dealer_or_external • Mar 31, 2026, 4:48 PM
Hey, I have attached a new WO with the parts and shipping, under WO with parts.
Ashlee Olsen
processor • Mar 31, 2026, 5:05 PM
submitted C#2475064
Ashlee Olsen
processor • Mar 31, 2026, 5:07 PM
Got it! Thank you!
Ashlee Olsen
processor • Apr 9, 2026, 2:24 PM
paid $2388.95 4/7 check #3136461
FR feedback
job 6:
04/01/2026jhart@forestriverinc.comAMOUNT FROM SO #S5312849
job 13:
Approved04/01/2026jhart@forestriverinc.comFREIGHT FROM SO #S5312849
Claim Files
COMPLETED WO WITH PARTS.pdf
pdf • Mar 31, 2026, 4:46 PM • 527,498 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/26071/COMPLETED WO WITH PARTS.pdf
COMPLETED WO.pdf
pdf • Mar 3, 2026, 11:31 AM • 425,249 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/26071/COMPLETED WO.pdf
WO.pdf
pdf • Oct 21, 2025, 4:47 PM • 418,161 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/26071/WO.pdf