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Claim 25902
TRI 1202 • Ashlee • Manufacturer Denied • k-z-rv
Next Recommended Action

Escalate to State

Payment deadline violated
Reason
OEM Response Deadline Exceeded
Deadline
Payment deadline violated
Estimated recovery
Pending payment match
risk 0.00 deadline Overdue / escalation ready images 0 matched 0

Warranty deadline timeline

Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
25d elapsed • 0d remaining
Analyzed
Completed stage
25d elapsed • 0d remaining
Awaiting OEM
Completed stage
25d elapsed • 0d remaining
Auto-Approved
Completed stage
25d elapsed • 0d remaining
Payment Due
Completed stage
25d elapsed • 0d remaining
Escalation Eligible
Overdue / escalation ready
25d elapsed • 0d remaining • Overdue
Resolved
Upcoming statutory deadline
25d elapsed • 0d remaining

AI Claim Analysis

Estimated Recovery Amount
Pending payment match
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
1
OEM Response Deadline Exceeded
Missing Items
0
No active evidence gaps are listed.
Deadline Status
Overdue / escalation ready
25 days open in the visible workflow.
Recommended Action
Escalate to State
This is the fastest next move from the current workflow stage.

US dispute readiness

Evidence packet check

Compact packet candidate
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
18
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: Jun 8, 2026, 7:49 PM to Jun 25, 2026, 2:54 AM.
Indexed evidence
3 docs / 24 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Monitor
25 days open in the visible workflow; risk score 0.00.

Claim Summary

Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/TRI 1202/Manufacturer Denied Claims/25902/WO.pdf
Timeline
First seen Jun 8, 2026, 7:49 PM • last seen Jun 25, 2026, 2:54 AM
Evidence flags
No active evidence gap flags

Comment Intelligence

Thread depth
9 indexed side comments on this claim.
Latest visible thread signal
Sep 25, 2025, 12:45 PM • dealer_or_external • @Cole P Please get with me on this for the customer.
Role mix
Dealer 0 • OEM 0 • Processor 5
Decision cues
Denial signals 0 • info / missing-doc asks 2 • approval signals 0
Best move
Work missing-doc or reply asks first from the thread.

Quick Actions

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Jump straight into Dropbox side comments, notes, and support documents.
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See the quick-rule cards first, then open the legal basis only if needed.

Claim Lines

No claim lines loaded

Evidence Thread

Chris Lehnert
dealer_or_external • Sep 20, 2025, 4:42 PM
@Cole P @Stephanie D hey this customer stopped by on Saturday and wanted an update I told them that one of us would give them a call on Monday with an update
Stephanie Davis
dealer_or_external • Sep 22, 2025, 1:55 PM
@Chris L @Cole P Just spoke with Mr. Harker on the phone, he is all good!
Ashlee Olsen
processor • Sep 22, 2025, 2:21 PM
submitted PA#KZ618062
Ashlee Olsen
processor • Sep 23, 2025, 12:04 PM
@Stephanie D KZRV feedback: ct 9/23 i show warranty expired 6/7/2025
Stephanie Davis
dealer_or_external • Sep 23, 2025, 3:40 PM
yes, warranty expired before they got the unit in here. This happen while they were out of state for a couple months.
Ashlee Olsen
processor • Sep 23, 2025, 5:14 PM
Thank you! Info sent to KZRV
Ashlee Olsen
processor • Sep 24, 2025, 3:04 PM
@Stephanie D KZRV feedback: ct 9-24 where is the awning? it just fell out of rail? need pics of the awning and overall pic of the side of unit showing other arm installation
Ashlee Olsen
processor • Sep 25, 2025, 11:20 AM
awning rail measurement looks correct with pics provided. no photos of awning to show issues. unit is out of warranty. KZ respectfully denies participation.
Stephanie Davis
dealer_or_external • Sep 25, 2025, 12:45 PM
@Cole P Please get with me on this for the customer.

Claim Files

WO.pdf
pdf • Sep 22, 2025, 1:03 PM • 393,577 bytes
/home/openclaw/nas/Dropbox/TRI 1202/Manufacturer Denied Claims/25902/WO.pdf
WO25902.pdf
main-pdf • Sep 22, 2025, 1:03 PM • 392,180 bytes
/home/openclaw/nas/Dropbox/TRI 1202/Manufacturer Denied Claims/25902/WO25902.pdf
WO25902.pdf
main-pdf • Sep 20, 2025, 4:40 PM • 392,180 bytes
/home/openclaw/nas/Dropbox/TRI 1202/PARTS INQUIRY/25902/WO25902.pdf