Claim explorer / evidence thread
Claim 25769
TRI 1202 • Ashlee • Paid • nucamp
risk 0.00
deadline Overdue / escalation ready
images 0
matched 0
review 36
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
145d elapsed • 0d remaining
Analyzed
Completed stage
145d elapsed • 0d remaining
Awaiting OEM
Completed stage
145d elapsed • 0d remaining
Auto-Approved
Completed stage
145d elapsed • 0d remaining
Payment Due
Completed stage
145d elapsed • 0d remaining
Escalation Eligible
Completed stage
145d elapsed • 0d remaining
Resolved
Overdue / escalation ready
145d elapsed • 0d remaining • Overdue
AI Claim Analysis
Estimated Recovery Amount
Pending payment match
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
2
OEM Response Deadline Exceeded • Payment Deadline Exceeded
Missing Items
36
No active evidence gaps are listed.
Deadline Status
Overdue / escalation ready
145 days open in the visible workflow.
Recommended Action
Escalate to State
This is the fastest next move from the current workflow stage.
Dossier completeness
Dossier has not been generated yet. Evidence presence is not treated as complete.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
15
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: Jun 8, 2026, 7:49 PM to Oct 19, 2026, 2:56 AM.
Indexed evidence
3 docs / 10 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
145 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/25769/LINE 2 TAG.jpg
Timeline
First seen Jun 8, 2026, 7:49 PM • last seen Oct 19, 2026, 2:56 AM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
7 indexed side comments on this claim.
Latest visible thread signal
Sep 17, 2025, 3:33 PM • processor • paid $449.37
Role mix
Dealer 0 • OEM 0 • Processor 4
Decision cues
Denial signals 2 • info / missing-doc asks 0 • approval signals 2
Best move
Escalation / denial review should happen before more packet browsing.
Quick Actions
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See the quick-rule cards first, then open the legal basis only if needed.
Images
parts-photo
Close-up of a black awning roller/rail component with a manufacturer label attached. No obvious physical damage is visible in this image; it appears to document the part identification tag for the warranty claim.
Visible label/text:
- “WO # 25769” in red at top
- Solera / Lippert branding
- “RV & Trailer Awnings”
- Part/serial: “V000211517”
- Date: “6/3/2024”
- “AWNROLL -- 20’ BLKVWH” (20 ft black/white awning roll)
- “RPC--D012360154”
- “Made in the USA”
- Barcode present
Repair/claim context
Human interpretation • confidence 0.00
parts-photo
Warranty claim image for case/WO #25769 (file: “LINE 2 TAG.jpg”, likely claim line 2 documentation).
- Visible item: Manufacturer specification/data label on a Furrion built-in refrigerator/freezer unit.
- Damage visible: No physical damage or failed component is visible in this image; it is a tag/ID label photo only.
- Parts/components referenced on label: refrigerator compressor, thermostat, inverter PCB, cooling fan, compartment LED light, door switch, 15A fuse, battery/DC wiring, ground.
-
Human interpretation • confidence 0.00
supporting-image
Warranty claim image (Line 4): RV entry/screen door area showing a Lippert-branded screen/assist handle assembly. A technician is holding the detached black handle tube while a metal threaded rod/shaft remains connected near the left-side bracket. The assist/handle appears separated or failed at the connection point. Screen mesh and door frame appear intact; no clear damage to the screen fabric visible. Repair context likely involves reattaching or replacing the Lippert screen door handle/assist
Human interpretation • confidence 0.00
supporting-image
Warranty claim image for case/WO #25769 (red overlay text “WO # 25769”), file “LINE 1 -2.jpg”.
Visible context: Passenger/curb side of a travel trailer/RV with exterior corrugated siding, entry steps deployed, and a large side awning assembly. The photo focuses upward along the black vertical awning support arm and the rolled awning tube/fabric near the roofline.
Visible damage/issue: The front/near awning arm appears misaligned or not seated flush against the sidewall; the upper head/cover an
Human interpretation • confidence 0.00
supporting-image
Claim line 1 image for WO/case 25769. Exterior side of RV/trailer showing curb-side wall with black power awning hardware: vertical awning arm/rail, upper pivot/head, and roller tube/fabric at roofline. A strip/piece of black material appears loose or hanging near the awning arm/lower wall area, with blue tape marking the area. No obvious wall panel cracking visible; concern appears related to awning arm/trim attachment or loose awning component. Red overlay text reads “WO # 25769.”
Human interpretation • confidence 0.00
supporting-image
Warranty image for case/WO #25769, likely claim Line 2.
- Visible item: Black Furrion two-door RV refrigerator/freezer installed in interior cabinetry.
- Labels/text: “FURRION” logo on center handle trim; red overlay text “WO # 25769.”
- Marked area: Blue painter’s tape on the left side of the refrigerator at/near the divider between upper freezer door and lower refrigerator door.
- Visible condition/damage: No major breakage is clearly visible. The taped area appears to be marking a suspected
Human interpretation • confidence 0.00
supporting-image
Warranty claim photo (Line 3 / WO #25769): RV interior showing entertainment/cabinet area between sleeping spaces. Red markup circles the lower end of a white vertical wall/trim stile beside the cabinet/bed opening. Visible issue appears to be trim/panel fitment or damage at the bottom edge/base; blue tape is applied at the lower corner, likely marking the repair area. No major structural damage is clearly visible beyond the circled trim/base area.
Visible components: TV/entertainment cabinet,
Human interpretation • confidence 0.00
supporting-image
Warranty claim image for case/WO #25769, Line 2.
- Visible component: black lower frame/track or sill assembly with two exposed Phillips screws, adjacent to glass/window panel and seal/vertical jamb.
- Visible damage: chipped/notched black finish or material along the top edge of the center trim/track piece, highlighted with red markup. Minor scuffs/smudges also visible on surrounding black surface.
- Labels/text: red overlay reads “WO # 25769”; red circle/line points to damaged area.
- Repair
Human interpretation • confidence 0.00
supporting-image
Visible damage: small chip/notch missing from the top edge of a black plastic trim/hinge cover near the center, exposing an uneven edge. Minor scuffs/smudges on surrounding black plastic.
Visible parts/components: black plastic frame/trim with recessed handle or hinge area, two visible Phillips screws, light-colored edge strip, adjacent glass/acrylic panel/window.
Text/labels: red overlay reads “WO # 25769”.
Repair context: likely documenting damaged interior trim/frame component needing repl
Human interpretation • confidence 0.00
supporting-image
Warranty claim image for **WO/Case #25769 (Line 3)**.
- **Visible component:** Interior wood-grain cabinet/partition panel with light-colored edge banding/trim, black round access/grommet, and a clear retaining strap with screws.
- **Visible damage/concern:** Red markup indicates a suspected vertical blemish/scratch or seam irregularity on the wood panel face. Bottom circled area appears to highlight the lower edge/corner of the panel where fitment, trim, or panel alignment may be an issue, tho
Human interpretation • confidence 0.00
Claim Lines
complaint
CS THAT THE AWNING IS RIPPING AND PULLING AWAY FROM THE UNIT
needs-review • confidence 0.20
complaint
CS THAT THE AWNING IS RIPPING AND PULLING AWAY FROM THE UNIT
needs-review • confidence 0.20
complaint
CS THAT THE AWNING IS RIPPING AND PULLING AWAY FROM THE UNIT
needs-review • confidence 0.03
cause
TECH DIDN'T VERIFY ANY RIPS OR TEARS ON FABRIC. HOWEVER, AWNING IS NOT RETRACTING DUE TO IT'S OUT OF ADJUSTMENT CAUSED BY IMPROPER INSTALL. SET SCREWS NOT SECURING FABRIC FROM MOVING. WRIGHT-BROWN, AMANDA Customer #: 92553
needs-review • confidence 0.23
cause
TECH DIDN'T VERIFY ANY RIPS OR TEARS ON FABRIC. HOWEVER, AWNING IS NOT RETRACTING DUE TO IT'S OUT OF ADJUSTMENT CAUSED BY IMPROPER INSTALL. SET SCREWS NOT SECURING FABRIC FROM MOVING. WRIGHT-BROWN, AMANDA Customer #: 92553
needs-review • confidence 0.23
cause
TECH DIDN'T VERIFY ANY RIPS OR TEARS ON FABRIC. HOWEVER, AWNING IS NOT RETRACTING DUE TO IT'S OUT OF ADJUSTMENT CAUSED BY IMPROPER INSTALL. SET SCREWS NOT SECURING FABRIC FROM MOVING. WRIGHT-BROWN, AMANDA Customer #: 92553
needs-review • confidence 0.06
correction
ADJUSTED FABRIC AND REINSTALLED SET SCREWS. AWNING WAS THEN TESTED AND WORKS AS DESIGNED.
needs-review • confidence 0.23
correction
ADJUSTED FABRIC AND REINSTALLED SET SCREWS. AWNING WAS THEN TESTED AND WORKS AS DESIGNED.
needs-review • confidence 0.23
correction
ADJUSTED FABRIC AND REINSTALLED SET SCREWS. AWNING WAS THEN TESTED AND WORKS AS DESIGNED.
needs-review • confidence 0.06
complaint
CS THAT THE FRIDGE LOCK IS NOT HOLDING THE FRIDGE DOORS CLOSED WHEN *92553* IN TRAVEL
needs-review • confidence 0.17
complaint
CS THAT THE FRIDGE LOCK IS NOT HOLDING THE FRIDGE DOORS CLOSED WHEN *92553* IN TRAVEL
needs-review • confidence 0.17
complaint
CS THAT THE FRIDGE LOCK IS NOT HOLDING THE FRIDGE DOORS CLOSED WHEN *92553* IN TRAVEL
needs-review • confidence 0.03
cause
LOCKING LATCH FOR LOWER FRIDGE DOOR HAS BROKEN AND NOT WORKING AS IT SHOULD TO HOLD THE DOOR.
needs-review • confidence 0.23
cause
LOCKING LATCH FOR LOWER FRIDGE DOOR HAS BROKEN AND NOT WORKING AS IT SHOULD TO HOLD THE DOOR.
needs-review • confidence 0.23
cause
LOCKING LATCH FOR LOWER FRIDGE DOOR HAS BROKEN AND NOT WORKING AS IT SHOULD TO HOLD THE DOOR.
needs-review • confidence 0.06
correction
REPLACE LOWER FRIDGE DOOR LATCH
needs-review • confidence 0.23
correction
REPLACE LOWER FRIDGE DOOR LATCH
needs-review • confidence 0.23
correction
REPLACE LOWER FRIDGE DOOR LATCH
needs-review • confidence 0.06
complaint
CS THE THE SLIDE/HOLDER AT THE BOTTOM OF THE DOOR WILL NOT STAY IN Page 1 of 2 © 2025 Integrated Dealer Systems *25769* PLACE SCREWS COMING OUT Promised Date: 30 JUL 25 W/O: 25769
needs-review • confidence 0.26
complaint
CS THE THE SLIDE/HOLDER AT THE BOTTOM OF THE DOOR WILL NOT STAY IN Page 1 of 2 © 2025 Integrated Dealer Systems *25769* PLACE SCREWS COMING OUT Promised Date: 30 JUL 25 W/O: 25769
needs-review • confidence 0.26
complaint
CS THE THE SLIDE/HOLDER AT THE BOTTOM OF THE DOOR WILL NOT STAY IN Page 1 of 2 © 2025 Integrated Dealer Systems *25769* PLACE SCREWS COMING OUT Promised Date: 30 JUL 25 W/O: 25769
needs-review • confidence 0.06
cause
LOWER DOOR GUIDE IS NOT ATTACHED AND MOUNTING SCREWS ARE LOOSE.
needs-review • confidence 0.23
cause
LOWER DOOR GUIDE IS NOT ATTACHED AND MOUNTING SCREWS ARE LOOSE.
needs-review • confidence 0.23
cause
LOWER DOOR GUIDE IS NOT ATTACHED AND MOUNTING SCREWS ARE LOOSE.
needs-review • confidence 0.06
correction
REATTACH DOOR GUIDE AND ADDED LARGER SCREWS TO SECURE IN PLACE PROPERLY.
needs-review • confidence 0.20
correction
REATTACH DOOR GUIDE AND ADDED LARGER SCREWS TO SECURE IN PLACE PROPERLY.
needs-review • confidence 0.20
correction
REATTACH DOOR GUIDE AND ADDED LARGER SCREWS TO SECURE IN PLACE PROPERLY.
needs-review • confidence 0.03
complaint
CS THAT SPRING FOR HOLDING DOOR IS FALLING APART
needs-review • confidence 0.23
complaint
CS THAT SPRING FOR HOLDING DOOR IS FALLING APART
needs-review • confidence 0.23
complaint
CS THAT SPRING FOR HOLDING DOOR IS FALLING APART
needs-review • confidence 0.06
cause
DUE TO MANUFACTURER DEFECT THE SPRING HAS SLIPPED PAST THE SET SCREW
needs-review • confidence 0.17
cause
DUE TO MANUFACTURER DEFECT THE SPRING HAS SLIPPED PAST THE SET SCREW
needs-review • confidence 0.17
cause
DUE TO MANUFACTURER DEFECT THE SPRING HAS SLIPPED PAST THE SET SCREW
needs-review • confidence 0.03
correction
REMOVE SLINGSHOT, DISASSEMBLE SPRING, REINSTALL SET SCREW, REINSTALL SLINGSHOT L .4
needs-review • confidence 0.17
correction
REMOVE SLINGSHOT, DISASSEMBLE SPRING, REINSTALL SET SCREW, REINSTALL SLINGSHOT L .4
needs-review • confidence 0.17
correction
REMOVE SLINGSHOT, DISASSEMBLE SPRING, REINSTALL SET SCREW, REINSTALL SLINGSHOT L .4
needs-review • confidence 0.00
Evidence Thread
Ashlee Olsen
processor • Jul 22, 2025, 2:25 PM
submitted PA#KZ612605
Ashlee Olsen
processor • Jul 24, 2025, 12:28 PM
approved
line 1 1
line 2 .5 (LCI denied, KZ to goodwill)
line 3 .5
line 4 .3 (LCI denied, KZ to goodwill)
MF 7/24/2025 - Pre-authorization is for labor only. Any parts and parts costs that are associated with this claim are subject to adjustment at time of final approval. Thank you..
Stephanie Davis
dealer_or_external • Jul 25, 2025, 11:52 AM
@Cole P KZ is going to goodwill the latch for line 2, please order a fridge latch.
Cole Perkins
dealer_or_external • Jul 25, 2025, 4:11 PM
PO #17237 on the way
Cole Perkins
dealer_or_external • Aug 5, 2025, 9:03 AM
part is here!
Ashlee Olsen
processor • Sep 9, 2025, 3:52 PM
submitted C# KZ612605
Ashlee Olsen
processor • Sep 17, 2025, 3:33 PM
paid $449.37
Claim Files
Paid claim.pdf
pdf • Sep 17, 2025, 3:33 PM • 19,201 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/25769/Paid claim.pdf
COMPLETED WO.pdf
pdf • Sep 9, 2025, 2:43 PM • 416,121 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/25769/COMPLETED WO.pdf
WO.pdf
pdf • Jul 22, 2025, 11:09 AM • 413,101 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/25769/WO.pdf