Claim Detail

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Photo shows front tongue/A-frame area of a K-Z travel trailer. - **Visible components:** Black front cap with silver/gray graphics, A-frame, electric tongue jack, LP propane tank cover, battery box/wiring, coupler with Blue Ox lock, safety/breakaway cable, jack foot on wood block. - **Visible damage/condition:** LP tank cover top appears to have a small crack/gouge or scuff near the front/top surface. No clear structural damage visible to the frame, jack, front cap, or battery box in this image

Human interpretation • confidence 0.00

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Warranty claim image for **WO #25732 / Job 3**. Shows an RV in a service bay with a ladder positioned beside the curb-side exterior. A black tubular exterior component in the foreground—possibly an awning/assist rail or handle—has blue painter’s tape wrapped near an upper bend and a protective sleeve/foam section lower down, suggesting it is being marked, held, or prepared for repair/replacement. No obvious crack, break, or deformation is clearly visible from this angle. Visible items/component

Human interpretation • confidence 0.00

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Exterior passenger/curb side of K-Z RV toy hauler/travel trailer showing the black Solera power awning assembly mounted along the upper sidewall/roof edge. - **Visible condition/damage:** No obvious structural breakage visible. There appears to be brown staining/rust-like discoloration or sealant staining around the upper front awning mounting bracket/roof-edge trim area. Awning rail/black roof-edge trim appears visually continuous but photo angle is distant. - **Parts/components shown:** Soler

Human interpretation • confidence 0.00

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- **Image context:** Exterior front/tongue area of a K-Z RV travel trailer near a tow vehicle in a lot. - **Visible components:** Front cap/sidewall with black/white graphics, lower front skirt/trim with fasteners, A-frame tongue, coupler area, safety chains, tongue jack/foot on wood block, propane tank cover, mounted “JACK-IT”/Lippert bike rack, possible Blue Ox hitch component. - **Visible damage:** No clear physical damage is evident in this photo. Glare and reflections limit inspection. Grap

Human interpretation • confidence 0.00

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- **Visible damage:** No identifiable damage visible. Image is mostly obstructed by a large dark, out-of-focus vertical/diagonal object in the foreground. - **Parts/components shown:** Possible RV/awning/support member or window/door frame in extreme close-up, but unclear. Background shows dealership/lot area, grass, road, light poles, distant RV/building. - **Labels/text:** Distant RV appears to say “BROOKSTONE.” A roadside sign reads “Thank You” with a small colorful logo beneath; other billbo

Human interpretation • confidence 0.00

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Image shows RV exterior awning hardware, likely the awning arm/head assembly near the roller tube. - Visible damage: black plastic awning arm/head housing appears cracked/broken and separated around the upper pivot/hinge area; lower edge also looks chipped/loose. Scuffs/debris visible on the arm. - Components visible: awning roller tube/fabric at right, metal pivot pin/shaft, black plastic arm lattice, mounting bracket/channel, screw/fastener. - Text/labels: red overlay reads “WO # 25732” and “

Human interpretation • confidence 0.00

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Warranty claim image for K-Z RV case/WO #25732, Job/Line 3. Close-up of an exterior black metal tubular support/arm assembly on an RV, likely an awning or assist/support strut. The lower outer tube/socket is visibly cracked/split at the top edge with a jagged V-shaped tear and separated metal. Inner glossy black curved rod/tube is exposed above the damaged sleeve. Blue painter’s tape marks the upper area. On-image red text reads “WO # 25732” and “Job 3,” directly linking this photo to claim line

Human interpretation • confidence 0.00

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Image shows rear of a K-Z RV “CONNECT” travel trailer. - **Visible condition/damage:** Rear upper roof/wall edge molding or black trim appears slightly uneven/wavy along the top rear seam; no clear cracks, holes, collision damage, or missing parts visible from this distance. - **Visible components:** Rear cap/wall, black roof-edge trim/seal, red clearance lights, rear camera/marker housing, rear ladder, rear window, spare tire, bumper/cargo platform with strapped container, tail lights, license

Human interpretation • confidence 0.00

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**Image review – IMG_7412.JPG (case 25732, claims-paid)** - **Visible components:** Exterior passenger/curb side of K-Z RV/travel trailer. Shows upper roof/side trim, black awning assemblies/arms, side windows, baggage/utility door, tandem wheels/fender with KZ emblem. - **Visible damage/condition:** No clear sidewall dents, cracks, or window damage visible. Awning hardware is the main item shown; there appears to be a possible gap/misalignment or exposed mounting area near one awning arm/head,

Human interpretation • confidence 0.00

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- **Visible unit/parts:** Passenger/curb side of a K-Z “CONNECT” travel trailer/fifth wheel style RV. Visible front cap, sidewall graphics, roof/front radius trim, awning rail/arms, entry door, baggage doors, marker light, wheels. - **Visible damage/concern:** At the upper front roof/front-cap transition, the black roof edge/trim or cap molding appears uneven/lifted/wavy near the peak/front corner. Possible separation or loose trim/sealant area; no clear close-up of cracks or water intrusion. -

Human interpretation • confidence 0.00

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Visible RV exterior curb/side wall with multiple black Solera awning/slide-topper assemblies mounted above slide-out/window areas. Components visible include roller tubes, end caps, mounting brackets/arms, upper roof/side trim, large tinted windows, KZ side logo, wheels/tires, and side marker light. Damage/condition: no clear tear, break, or impact damage is visible in this photo. Awning/slide-topper hardware appears installed and generally intact; a loose pull strap/cord is hanging near the re

Human interpretation • confidence 0.00

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Exterior passenger-side entry area of a K-Z Connect travel trailer. Visible components include the black fold-out entry assist/grab handle with upper/lower wall mounts, entry door edge/trim, electronic keypad door lock, lower compartment door/latch, and exterior sidewall decals. No clear physical damage is visible in this photo; the grab handle and mounts appear installed, and the sidewall/door trim show no obvious cracks, dents, or missing fasteners from this angle. A small black oval wall-mou

Human interpretation • confidence 0.00

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- **Visible damage/parts:** No physical RV component damage shown; image is mainly a printed work order on a textured dark surface. A staple is visible at upper left of the paper. - **Document text visible:** Tri-Am RV Center header partially visible. Work order **W/O: 25732**; appointment date **09 JUL 2025, 09:00am**. Customer name visible as **Muse, Patrick**; location **IH**; author **S. Davis**. Job line: **“Job #: 1 - Warranty”**, status **“In Progress.”** - **Repair context shown:** Text

Human interpretation • confidence 0.00

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- **Visible components:** Exterior RV entry door area with black door, door frame/trim, entry lock/handle, and folding grab/assist handle with wall-mounted upper and lower plastic brackets. - **Visible damage/condition:** The grab-handle mounting/latch brackets appear damaged or incomplete; upper bracket shows exposed round holes and a raised/broken-looking latch/tab area. Lower bracket also shows exposed holes/possibly missing cover/latch detail. Door panel itself appears intact; no clear struc

Human interpretation • confidence 0.00

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Visible RV entry area from exterior looking inside. - **Visible damage/condition:** No clear major structural damage visible. Minor scuffs/marks on black entry threshold/step area. Lower right door-jamb/threshold corner has a small white trim/cap area that appears rough, chipped, or unfinished, but extent is unclear. - **Parts/components shown:** Main entry door/screen door with black frame and mesh, exterior amber marker light, entry threshold/step well, interior vinyl plank flooring, floor ve

Human interpretation • confidence 0.00

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Claim line 1 / Job 1 image for WO #25732 shows the exterior awning component label: Solera by Lippert, 3000 Series 12V Power Awning. The pictured part appears to be the black awning arm/head or motor housing area with a lower plastic cap/cover and side fastener visible. The label is present and readable, with minor surface scuffs/marks on the housing/label, but no clear broken, cracked, or missing part is visible in this photo. This image primarily documents the awning brand/model for the repair

Human interpretation • confidence 0.00

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RV interior near recliner/slide wall and hallway partition. Red circle highlights lower portion of a vertical light-colored wall/partition panel next to dark trim, at the floor seam. Visible issue appears to be misalignment/gap or poor fit at the base/side of the partition/trim area; blue tape marks the spot. Flooring and adjacent wall/slide surface visible; no obvious breakage, but the circled area suggests repair/adjustment of panel/trim fitment. On-image text: “WO # 25732” and “Job 4.” Cla

Human interpretation • confidence 0.00

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RV curb/side exterior with patio awning extended above two dark tinted windows. Visible components include black awning roller tube/fabric, awning support arms/brackets, sidewall decals, wheel/fender, and KZ branding badges (“KZ”, “EST 1972” visible; small warning/notice labels mostly unreadable). Damage/condition observed: awning fabric/roller edge appears uneven/wavy along the length, with a loose hanging strap/cord near the front/end area. No clear sidewall, window, or decal damage visible i

Human interpretation • confidence 0.00

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Exterior curb-side entry area of a K-Z Connect travel trailer. - **Visible components:** White sidewall, black entry door, vertical black door frame/seal, exterior fold-out assist/grab handle with upper/lower mounting brackets, and black RVLock-style keypad door latch. - **Visible condition/damage:** No obvious door panel damage seen. The **upper grab-handle mounting area** appears irregular: black bracket/sealant/gasket near the white sidewall/door edge looks uneven or possibly separated/torn.

Human interpretation • confidence 0.00

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- **Visible area:** Passenger/curb side of a white K-Z RV/travel trailer, viewed at an angle. Image is heavily obstructed by a finger/strap/shadow across the center-left. - **Components shown:** Entry door with window and black frame, exterior decals/graphics, small exterior lights/fixtures, sidewall, and what appears to be an awning arm/vertical support near the upper left. - **Possible damage:** At the upper left near the black awning support/sidewall edge, a white trim/panel piece appears sli

Human interpretation • confidence 0.00

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- **Visible area/component:** Passenger/side wall of a K-Z RV with a black exterior power awning extended/partially extended above a large tinted window. Awning roller tube, fabric, arms/support brackets, end head/motor housing, and pull/cord/strap are visible. - **Visible damage/condition:** A long cord/strap is hanging loose from the awning area down the side of the RV and appears tangled/unsupported near the lower skirt. No clear wall damage is visible. Awning fabric/roller alignment looks ge

Human interpretation • confidence 0.00

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Claim line linkage: Line/Job 2, WO #25732. Visible context/components: Close-up of RV electric jack switch wiring being tested with a True RMS digital clamp meter/multimeter. The black housing is embossed “350lb Cap…” and “Electric Jack,” consistent with an electric tongue jack switch/cover area. Test/documentation text: Red overlay reads “WO # 25732,” “Job 2,” and “Incoming voltage to switch.” Meter display shows approximately 14.21 V DC. Damage/issue shown: No physical breakage is clearly v

Human interpretation • confidence 0.00

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RV side and roof shown; no clear damage visible.

Human interpretation • confidence 0.67

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Claim image for WO/case **25732**, **Job 1 / Line 1**. Visible RV exterior awning area: black awning roller/tube at upper sidewall with vertical awning support arm/bracket. The awning end/drive-side cap or arm head appears **separated/misaligned from the roller**, with torn/loose black material and a small dangling tag/strip near the roller end. Possible damaged awning hardware/end cap/arm connection. RV sidewall graphics visible; no interior components shown. On-image text: **“WO # 25732”** a

Human interpretation • confidence 0.00