Claim explorer / evidence thread
Claim 25616
TRI 1202 • Ashlee • Paid • nucamp
risk 0.00
deadline Overdue / escalation ready
images 0
matched 0
review 99
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
145d elapsed • 0d remaining
Analyzed
Completed stage
145d elapsed • 0d remaining
Awaiting OEM
Completed stage
145d elapsed • 0d remaining
Auto-Approved
Completed stage
145d elapsed • 0d remaining
Payment Due
Completed stage
145d elapsed • 0d remaining
Escalation Eligible
Completed stage
145d elapsed • 0d remaining
Resolved
Overdue / escalation ready
145d elapsed • 0d remaining • Overdue
AI Claim Analysis
Estimated Recovery Amount
Pending payment match
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
2
OEM Response Deadline Exceeded • Payment Deadline Exceeded
Missing Items
99
No active evidence gaps are listed.
Deadline Status
Overdue / escalation ready
145 days open in the visible workflow.
Recommended Action
Escalate to State
This is the fastest next move from the current workflow stage.
Dossier completeness
Dossier has not been generated yet. Evidence presence is not treated as complete.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
31
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Full evidence packet
Estimated packet is large. Prepare a concise executive chronology with full backup evidence separated.
Chronology
Ready to order
Visible span: Jun 8, 2026, 7:49 PM to Oct 19, 2026, 2:56 AM.
Indexed evidence
3 docs / 24 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
145 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/25616/LINE 4 FRIDGE TAG.jpg
Timeline
First seen Jun 8, 2026, 7:49 PM • last seen Oct 19, 2026, 2:56 AM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
9 indexed side comments on this claim.
Latest visible thread signal
Aug 14, 2025, 2:23 PM • processor • paid $1012.10 8/12 check #3016784
Role mix
Dealer 0 • OEM 0 • Processor 4
Decision cues
Denial signals 0 • info / missing-doc asks 0 • approval signals 2
Best move
Thread shows approval language — verify payment / closeout.
Quick Actions
Back to search results
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Open focused evidence thread
Jump straight into Dropbox side comments, notes, and support documents.
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Open evidence room
See the quick-rule cards first, then open the legal basis only if needed.
Images
parts-photo
Image shows the exterior side of a nuCamp trailer/RV near a black door/frame or compartment opening. A white manufacturer/VIN/specification label is affixed to the textured white wall; it includes barcodes and small printed vehicle data, with “nuCamp RV” visible but most details too small/blurred to read confidently. A partial Lippert information label is visible on the right inside/adjacent panel.
Visible components: textured exterior wall, black vertical trim/frame with screws/rivets, rubber/
Human interpretation • confidence 0.00
parts-photo
Warranty claim image shows the specification/data label for an **InVision 17 cu ft RV Refrigerator**. No physical damage is visible in this photo; it is a tag/ID verification image.
Visible label details:
- Brand: **InVision**
- Product: **17cuft RV Refrigerator**
- Model No.: **100-2552**
- Color: **Black**
- Rated Voltage: **DC12V/24V**
- Climate Type: **N, ST**
- Gross Volume: **16.95 cu ft**
- Fridge Volume: **7.52 cu ft**
- Freezer Volume: **5.37 cu ft**
- Vari-Temp Volume: **4.06 cu ft**
Human interpretation • confidence 0.00
supporting-image
Interior galley/cabinet area shown. Visible components include black under-counter refrigerator, white lower cabinet with two doors and handles, countertop, carpeted floor, entry door panel, and fire extinguisher.
Visible condition/damage: small blue tape markers are placed on the cabinet face/door area, likely identifying minor blemishes, fit/finish issues, or repair points. No major structural damage, broken parts, or missing components are clearly visible from this image.
Labels/text: refri
Human interpretation • confidence 0.00
supporting-image
Image shows a light woodgrain/textured interior wall or panel surface with a piece of blue painter’s tape marking the area. Around the tape are small dark scuffs/marks and possible minor punctures or finish blemishes. No readable labels or document text are visible; any printing on the tape is not legible.
Repair context: likely cosmetic repair/refinish or replacement of the marked interior panel/wall surface.
Claim-line linkage: File name indicates this supports claim Line 7.
Human interpretation • confidence 0.00
supporting-image
Claim line linkage: LINE 11-5.
Visible item/components: Wood-grain horizontal panel or shelf/counter surface adjacent to a light-colored wall, with black metal slide/rail or support hardware underneath/front edge.
Visible damage/condition: Small light-colored scratch/gouge on the top surface near the front-left edge. Front edge appears slightly worn/scuffed, but no major breakage is clearly visible.
Labels/text: No readable labels, tags, or document text visible.
Repair context: Image appear
Human interpretation • confidence 0.00
supporting-image
Mirrored cabinet area shown; only faint vertical wall marks visible below.
Human interpretation • confidence 0.52
supporting-image
Interior cabinet/counter area shown; no clear damage visible.
Human interpretation • confidence 0.55
supporting-image
Claim line linkage: LINE 3 image for case 25616.
Visible condition: Close-up of an interior/entry-area surface. A dark gray/black panel or trim piece shows a light horizontal scuff/scratch near the upper middle. Above it is a wood-grain panel/board with a knot or rough natural grain feature, not clearly damage. Bottom edge shows a silver ribbed metal threshold/step trim.
Parts/components visible: wood-grain paneling, dark trim/panel surface, aluminum threshold/step plate.
Labels/text: No read
Human interpretation • confidence 0.00
supporting-image
Interior cabinet area shown; no clear damage visible.
Human interpretation • confidence 0.55
supporting-image
Overall view of trailer side compartments; no clear damage visible.
Human interpretation • confidence 0.72
supporting-image
Interior RV photo showing a large mirrored/glass sliding door or partition near the galley area.
- **Visible components:** tall mirror/glass panel with black vertical frame/track, adjacent kitchen cabinet with sink/faucet, drawers, stove/oven edge, windows and seating visible in reflection/through opening.
- **Labels/text:** “inVision” logo visible on upper left of glass; a dealer/manufacturer style sticker on upper right glass is present but not fully legible.
- **Visible condition/damage:** n
Human interpretation • confidence 0.00
supporting-image
Overall view of RV storage compartment door; no obvious damage visible.
Human interpretation • confidence 0.78
supporting-image
Interior wall/shower area with blue tape marking a small spot; damage not clearly visible.
Human interpretation • confidence 0.55
supporting-image
Close-up shows gray corrugated panel with vertical scratches/scuffs.
Human interpretation • confidence 0.75
supporting-image
Entry threshold/floor area shown; no clear damage visible.
Human interpretation • confidence 0.42
supporting-image
Photo shows gray bed/floor panel with light scuffs and residue along side rail.
Human interpretation • confidence 0.72
supporting-image
Open RV storage compartment; no obvious damage visible.
Human interpretation • confidence 0.52
supporting-image
Open RV storage bay with possible loose compartment seal visible.
Human interpretation • confidence 0.63
supporting-image
Interior floor/wall area with black bracket or trim showing a gap/misalignment.
Human interpretation • confidence 0.63
supporting-image
Close-up of a gray molded plastic/fiberglass component, likely an interior tub/shower pan or storage tray with raised ribs/flanges. Visible damage consists of surface scuffs/scratches and abrasion marks on the raised center rib area, with some dust/speckling. No crack, hole, separation, or missing piece is clearly visible in this image. No labels, documents, or screenshot text are present.
Repair context: cosmetic surface damage to a molded panel/tray-type part.
Claim linkage: image file “LIN
Human interpretation • confidence 0.00
supporting-image
Close-up shows scuffed/scratched metal trim or sill area; no ID visible.
Human interpretation • confidence 0.55
supporting-image
Interior RV kitchen/entry view; no clear damage visible.
Human interpretation • confidence 0.55
supporting-image
Black metal bracket/support attached near wall/floor; no clear damage visible.
Human interpretation • confidence 0.59
supporting-image
Image shows an interior cabinet/shelf area in a nuCamp unit.
- **Visible damage/condition:** Light scuffing/dirty marks on the gray shelf surface near the front/right edge; faint discoloration or smudges on the rear/side wall panels. No obvious breakage, cracking, or missing hardware visible.
- **Parts/components:** Interior shelf, rear wall panel, right side wall panel, underside of upper cabinet/ceiling panel.
- **Labels/text:** No labels, tags, or document text visible.
- **Repair context:**
Human interpretation • confidence 0.00
Claim Lines
complaint
NDS COMPARTMENT DOOR SCRATCHED IN 3 PLACES
needs-review • confidence 0.29
complaint
NDS COMPARTMENT DOOR SCRATCHED IN 3 PLACES
needs-review • confidence 0.29
complaint
NDS COMPARTMENT DOOR SCRATCHED IN 3 PLACES
needs-review • confidence 0.17
cause
NOTED ON DAF
needs-review • confidence 0.25
cause
NOTED ON DAF
needs-review • confidence 0.25
cause
NOTED ON DAF
needs-review • confidence 0.00
correction
REPLACE COMPARTMENT DOOR AND RESEAL THE AREA
needs-review • confidence 0.29
correction
REPLACE COMPARTMENT DOOR AND RESEAL THE AREA
needs-review • confidence 0.29
correction
REPLACE COMPARTMENT DOOR AND RESEAL THE AREA
needs-review • confidence 0.17
complaint
COMPARTMENT AREA BLACK TRAY IS DAMAGED AND SCRATCHED
needs-review • confidence 0.31
complaint
COMPARTMENT AREA BLACK TRAY IS DAMAGED AND SCRATCHED
needs-review • confidence 0.31
complaint
COMPARTMENT AREA BLACK TRAY IS DAMAGED AND SCRATCHED
needs-review • confidence 0.09
cause
NOTED ON DAF
needs-review • confidence 0.27
cause
NOTED ON DAF
needs-review • confidence 0.27
cause
NOTED ON DAF
needs-review • confidence 0.00
correction
SCRAP OFF SEALANT, REMOVE AND REPLACE TRAY THEN RESEAL AREA
needs-review • confidence 0.27
correction
SCRAP OFF SEALANT, REMOVE AND REPLACE TRAY THEN RESEAL AREA
needs-review • confidence 0.27
correction
SCRAP OFF SEALANT, REMOVE AND REPLACE TRAY THEN RESEAL AREA
needs-review • confidence 0.06
complaint
ENTRY DOOR STEPS HAVE A SCRATCH AT THE TOP, AS SOON AS YOU WOULD WALK IN UNIT.
needs-review • confidence 0.23
complaint
ENTRY DOOR STEPS HAVE A SCRATCH AT THE TOP, AS SOON AS YOU WOULD WALK IN UNIT.
needs-review • confidence 0.23
complaint
ENTRY DOOR STEPS HAVE A SCRATCH AT THE TOP, AS SOON AS YOU WOULD WALK IN UNIT.
needs-review • confidence 0.12
cause
NOTED ON DAF Page 1 of 4 © 2025 Integrated Dealer Systems *25616*
needs-review • confidence 0.20
cause
NOTED ON DAF Page 1 of 4 © 2025 Integrated Dealer Systems *25616*
needs-review • confidence 0.20
cause
NOTED ON DAF Page 1 of 4 © 2025 Integrated Dealer Systems *25616*
needs-review • confidence 0.03
correction
PAINT AND BLEND THE AREA W/O: 25616
needs-review • confidence 0.23
correction
PAINT AND BLEND THE AREA W/O: 25616
needs-review • confidence 0.23
correction
PAINT AND BLEND THE AREA W/O: 25616
needs-review • confidence 0.04
complaint
FRIDGE DOOR SCRATCHED IN TWO PLACES *25616*
needs-review • confidence 0.23
complaint
FRIDGE DOOR SCRATCHED IN TWO PLACES *25616*
needs-review • confidence 0.23
complaint
FRIDGE DOOR SCRATCHED IN TWO PLACES *25616*
needs-review • confidence 0.12
cause
NOTED ON DAF
needs-review • confidence 0.23
cause
NOTED ON DAF
needs-review • confidence 0.23
cause
NOTED ON DAF
needs-review • confidence 0.00
correction
REPLACE FRIDGE DOOR
needs-review • confidence 0.23
correction
REPLACE FRIDGE DOOR
needs-review • confidence 0.23
correction
REPLACE FRIDGE DOOR
needs-review • confidence 0.12
complaint
ONE OF THE KITCHEN CABINET DOORS ARE LOWER THAN THE OTHER
needs-review • confidence 0.26
complaint
ONE OF THE KITCHEN CABINET DOORS ARE LOWER THAN THE OTHER
needs-review • confidence 0.26
complaint
ONE OF THE KITCHEN CABINET DOORS ARE LOWER THAN THE OTHER
needs-review • confidence 0.12
cause
NOTED ON DAF
needs-review • confidence 0.22
cause
NOTED ON DAF
needs-review • confidence 0.22
cause
NOTED ON DAF
needs-review • confidence 0.00
correction
ADJUST CABINET DOOR
needs-review • confidence 0.26
correction
ADJUST CABINET DOOR
needs-review • confidence 0.26
correction
ADJUST CABINET DOOR
needs-review • confidence 0.12
complaint
SPOTS ON THE KITCHEN WALL WERE FILLED AT FACTORY AND NOT CLEANED AND BLENDED
needs-review • confidence 0.20
complaint
SPOTS ON THE KITCHEN WALL WERE FILLED AT FACTORY AND NOT CLEANED AND BLENDED
needs-review • confidence 0.20
complaint
SPOTS ON THE KITCHEN WALL WERE FILLED AT FACTORY AND NOT CLEANED AND BLENDED
needs-review • confidence 0.04
cause
NOTED ON DAF
needs-review • confidence 0.17
cause
NOTED ON DAF
needs-review • confidence 0.17
cause
NOTED ON DAF
needs-review • confidence 0.00
correction
CLEAN AND BLEND SPOT TO EVEN IT OUT
needs-review • confidence 0.17
correction
CLEAN AND BLEND SPOT TO EVEN IT OUT
needs-review • confidence 0.17
correction
CLEAN AND BLEND SPOT TO EVEN IT OUT
needs-review • confidence 0.03
complaint
BLACK SPOT ON BEDROOM WALL AT THE DOOR
needs-review • confidence 0.25
complaint
BLACK SPOT ON BEDROOM WALL AT THE DOOR
needs-review • confidence 0.25
complaint
BLACK SPOT ON BEDROOM WALL AT THE DOOR
needs-review • confidence 0.12
cause
NOTED ON DAF
needs-review • confidence 0.19
cause
NOTED ON DAF
needs-review • confidence 0.19
cause
NOTED ON DAF
needs-review • confidence 0.00
correction
CLEAN MARK THEN COLOR AND BLEND TO MATCH
needs-review • confidence 0.19
correction
CLEAN MARK THEN COLOR AND BLEND TO MATCH
needs-review • confidence 0.19
correction
CLEAN MARK THEN COLOR AND BLEND TO MATCH
needs-review • confidence 0.03
complaint
BEDROOM DOOR IS SCRATCHED AND HAS A CHIP
needs-review • confidence 0.22
complaint
BEDROOM DOOR IS SCRATCHED AND HAS A CHIP
needs-review • confidence 0.22
complaint
BEDROOM DOOR IS SCRATCHED AND HAS A CHIP
needs-review • confidence 0.12
cause
NOTED ON DAF
needs-review • confidence 0.19
cause
NOTED ON DAF
needs-review • confidence 0.19
cause
NOTED ON DAF
needs-review • confidence 0.00
correction
FILL COLOR AND BLEND BOTH AREAS
needs-review • confidence 0.19
correction
FILL COLOR AND BLEND BOTH AREAS
needs-review • confidence 0.19
correction
FILL COLOR AND BLEND BOTH AREAS
needs-review • confidence 0.03
complaint
BEDROOM DOOR WILL NOT SLIDE TO OPEN AND CLOSE CORRECTLY. TN, TRI-AM RV CENTER-EAST Customer #: 47602
needs-review • confidence 0.21
complaint
BEDROOM DOOR WILL NOT SLIDE TO OPEN AND CLOSE CORRECTLY. TN, TRI-AM RV CENTER-EAST Customer #: 47602
needs-review • confidence 0.21
complaint
BEDROOM DOOR WILL NOT SLIDE TO OPEN AND CLOSE CORRECTLY. TN, TRI-AM RV CENTER-EAST Customer #: 47602
needs-review • confidence 0.23
cause
NOTED ON DAF DOOR HANGS BELOW HANGER
needs-review • confidence 0.21
cause
NOTED ON DAF DOOR HANGS BELOW HANGER
needs-review • confidence 0.21
cause
NOTED ON DAF DOOR HANGS BELOW HANGER
needs-review • confidence 0.12
correction
REMOVE HARDWARE THAT HOLDS DOOR AND REINSTALL IN CORRECT PLACE TO ALLOW DOOR TO OPERATE CORRECTLY.
needs-review • confidence 0.21
correction
REMOVE HARDWARE THAT HOLDS DOOR AND REINSTALL IN CORRECT PLACE TO ALLOW DOOR TO OPERATE CORRECTLY.
needs-review • confidence 0.21
correction
REMOVE HARDWARE THAT HOLDS DOOR AND REINSTALL IN CORRECT PLACE TO ALLOW DOOR TO OPERATE CORRECTLY.
needs-review • confidence 0.12
complaint
STAINS ON THE CABINET DOORS IN THE PATIO AREA
needs-review • confidence 0.26
complaint
STAINS ON THE CABINET DOORS IN THE PATIO AREA
needs-review • confidence 0.26
complaint
STAINS ON THE CABINET DOORS IN THE PATIO AREA
needs-review • confidence 0.15
cause
NOTED ON DAF
needs-review • confidence 0.17
cause
NOTED ON DAF
needs-review • confidence 0.17
cause
NOTED ON DAF
needs-review • confidence 0.00
correction
CLEAN, COLOR FILL AND BLEND THE AREA
needs-review • confidence 0.20
correction
CLEAN, COLOR FILL AND BLEND THE AREA
needs-review • confidence 0.20
correction
CLEAN, COLOR FILL AND BLEND THE AREA
needs-review • confidence 0.04
complaint
COUNTER TOP IN REAR AREA OF THE UNIT IS SCRATCHED IN 3 PLACES Page 3 of 4 © 2025 Integrated Dealer Systems *25616*
needs-review • confidence 0.25
complaint
COUNTER TOP IN REAR AREA OF THE UNIT IS SCRATCHED IN 3 PLACES Page 3 of 4 © 2025 Integrated Dealer Systems *25616*
needs-review • confidence 0.25
complaint
COUNTER TOP IN REAR AREA OF THE UNIT IS SCRATCHED IN 3 PLACES Page 3 of 4 © 2025 Integrated Dealer Systems *25616*
needs-review • confidence 0.07
cause
NOTED ON DAF W/O: 25616
needs-review • confidence 0.19
cause
NOTED ON DAF W/O: 25616
needs-review • confidence 0.19
cause
NOTED ON DAF W/O: 25616
needs-review • confidence 0.00
correction
BUFF AND CLEAN THE COUNTER TOPS
needs-review • confidence 0.22
correction
BUFF AND CLEAN THE COUNTER TOPS
needs-review • confidence 0.22
correction
BUFF AND CLEAN THE COUNTER TOPS
needs-review • confidence 0.03
Evidence Thread
Ashlee Olsen
processor • Jul 16, 2025, 1:24 PM
submitted PA#2368778
Ashlee Olsen
processor • Jul 17, 2025, 12:35 PM
approved
job 1: .5
job 2: .3 Touch up not replace
job 3: .2
job 4: .2
job 5: .3
job 6: .1
job 7: .2
job 8: .2
job 9: .3
job 10: .3
job 11: 1
Stephanie Davis
dealer_or_external • Jul 17, 2025, 3:52 PM
@Cole P Approved to order parts for line 1
line 4
Cole Perkins
dealer_or_external • Jul 17, 2025, 4:28 PM
door f100177773, will have to userpart the fridge door I will call fr in the am
Cole Perkins
dealer_or_external • Jul 25, 2025, 12:19 PM
@Stephanie D PO 17234, 17235 on the way, 2 week lead on the door for the refer
Cole Perkins
dealer_or_external • Aug 1, 2025, 2:09 PM
@Stephanie D EVERYTHING HERE
Cole Perkins
dealer_or_external • Aug 1, 2025, 2:10 PM
PARTS AND SHIPPING ARE ON TICKET
Ashlee Olsen
processor • Aug 5, 2025, 2:13 PM
submitted C#2368778
Ashlee Olsen
processor • Aug 14, 2025, 2:23 PM
paid $1012.10 8/12 check #3016784
Claim Files
Paid claim.pdf
pdf • Aug 14, 2025, 2:25 PM • 786,077 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/25616/Paid claim.pdf
COMPLETED WO.pdf
pdf • Aug 5, 2025, 11:30 AM • 422,099 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/25616/COMPLETED WO.pdf
WO.pdf
pdf • Jul 16, 2025, 10:40 AM • 413,515 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/25616/WO.pdf