Claim explorer / evidence thread
Claim 25588
TRI 1202 • Ashlee • Paid • k-z-rv
risk 0.00
deadline Overdue / escalation ready
images 0
matched 0
review 63
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
134d elapsed • 0d remaining
Analyzed
Completed stage
134d elapsed • 0d remaining
Awaiting OEM
Completed stage
134d elapsed • 0d remaining
Auto-Approved
Completed stage
134d elapsed • 0d remaining
Payment Due
Completed stage
134d elapsed • 0d remaining
Escalation Eligible
Completed stage
134d elapsed • 0d remaining
Resolved
Overdue / escalation ready
134d elapsed • 0d remaining • Overdue
AI Claim Analysis
Estimated Recovery Amount
Pending payment match
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
2
OEM Response Deadline Exceeded • Payment Deadline Exceeded
Missing Items
63
No active evidence gaps are listed.
Deadline Status
Overdue / escalation ready
134 days open in the visible workflow.
Recommended Action
Escalate to State
This is the fastest next move from the current workflow stage.
Dossier completeness
Dossier has not been generated yet. Evidence presence is not treated as complete.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
24
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: Jun 20, 2026, 12:56 AM to Jun 24, 2026, 3:05 PM.
Indexed evidence
4 docs / 20 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
134 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/25588/approved claim.pdf
Timeline
First seen Jun 20, 2026, 12:56 AM • last seen Jun 24, 2026, 3:05 PM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
8 indexed side comments on this claim.
Latest visible thread signal
Aug 27, 2025, 12:19 PM • processor • approved $363.26 8/25
Role mix
Dealer 0 • OEM 0 • Processor 4
Decision cues
Denial signals 0 • info / missing-doc asks 0 • approval signals 3
Best move
Thread shows approval language — verify payment / closeout.
Quick Actions
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Open focused evidence thread
Jump straight into Dropbox side comments, notes, and support documents.
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Return to the main recovery queue view.
Open evidence room
See the quick-rule cards first, then open the legal basis only if needed.
Images
supporting-image
Round interior vent/grille shown with line 2 marker; minor discoloration visible.
Human interpretation • confidence 0.62
supporting-image
Round vent grille with small brown staining/specks nearby; no ID visible.
Human interpretation • confidence 0.69
supporting-image
Claim line linkage: LINE 7-4.jpg, case 25588, dealer tri-1202, K-Z RV, claims-paid stage.
Visible content/damage: Close-up of a light woodgrain interior panel or cabinet/wall surface directly below a dark upholstered/vinyl trim edge. There are small surface nicks/punctures and minor scuffing near the upper center area, plus faint discoloration/marking on the woodgrain. Damage appears cosmetic and localized.
Parts/components: Interior woodgrain wall/cabinet panel; dark trim/edge piece at top.
Human interpretation • confidence 0.00
supporting-image
Claim line linkage: File name indicates LINE 3.
Visible damage: Small puncture/scratch or exposed dark mark on interior wall covering near a vertical seam/trim strip. Minor localized wall finish damage; no large cracking or deformation visible.
Parts/components visible: Interior wall panel with textured light gray fabric/vinyl wall covering, vertical seam/trim molding, adjacent mounted metal bracket/plate with screw and black hook/handle.
Labels/text: No readable labels, documents, or screens
Human interpretation • confidence 0.00
supporting-image
Small puncture/tear visible in interior wall covering near vertical seam.
Human interpretation • confidence 0.72
supporting-image
Warranty claim image (LINE 7-3.jpg) shows an interior RV wood-look vertical panel beside a gray upholstered seat/cushion with white stitching. A small piece of blue tape marks the lower portion of the panel near the floor/edge seam, likely indicating the reported defect area. Visible condition appears to be minor surface marking/scuffing or a small finish blemish on/near the lower panel; no broken or missing components are clearly visible. No readable labels, documents, or screenshot text are pr
Human interpretation • confidence 0.00
supporting-image
- **Claim/file linkage:** Case 25588, K-Z RV, dealer tri-1202, paid stage; image filename indicates **Line 7-5**.
- **Visible damage:** Small chip/gouge or lifted spot on the wood-look wall/panel surface just below the upholstered trim. No major structural damage visible.
- **Parts/components shown:** Interior woodgrain wall/panel, gray/blue upholstered trim or valance with a small plastic/covered fastener/button, edge of a cushion/seat at lower right.
- **Labels/text:** No readable labels, docu
Human interpretation • confidence 0.00
supporting-image
Claim line 3 image shows a close-up of a light beige/gray woven-texture interior material, likely RV wall covering or upholstery/panel fabric. Visible damage is a small puncture/tear with brown backing exposed, located near a vertical seam/fold. Surrounding material appears intact; no hardware or labels visible. No document/screenshot text present. Repair context likely relates to replacing or repairing the damaged interior fabric/wall panel section for K-Z RV claim case 25588.
Human interpretation • confidence 0.00
supporting-image
Small mark/scratch on interior wall trim area highlighted with blue tape.
Human interpretation • confidence 0.74
supporting-image
Blue tape marks a possible gap or misaligned vertical trim near door/wall panel.
Human interpretation • confidence 0.55
supporting-image
Claim line 5 image shows a gray interior wall/panel above a light wood-look floor and cream base trim. A blue tape marker labeled “5” is attached near the affected area. Visible damage appears to be several small white chips/scuffs or paint nicks on the gray wall surface near the marker. No other components or labels are visible. This photo likely documents the cosmetic wall/panel damage for claim line 5.
Human interpretation • confidence 0.00
supporting-image
Interior drawer/platform surface with minor scuffs and small debris; no clear part label or ID visible.
Human interpretation • confidence 0.55
supporting-image
Interior wall panel shows faint staining/scuffs near trim.
Human interpretation • confidence 0.58
supporting-image
Blue tape labeled 6 marks a small blemish near an interior seam.
Human interpretation • confidence 0.61
supporting-image
Visible damage: A light woodgrain/laminate surface has a vertical gouge/scratch with chipped/raised material and a small darker puncture/tear near the lower portion. A separate small nick/puncture is visible to the right. Blue painter’s tape at lower left likely marks the area.
Parts/components: Woodgrain interior panel or cabinetry/trim surface; exact component not identifiable from the close-up.
Labels/text: No readable labels, tags, or document/screenshot text visible.
Repair context: Cosm
Human interpretation • confidence 0.00
supporting-image
Wood cabinet/panel area marked with blue tape; no clear damage visible.
Human interpretation • confidence 0.58
supporting-image
Blue tape marks line 6 near faint wall discoloration below upper trim.
Human interpretation • confidence 0.64
supporting-image
Interior trim seam/gap area marked with blue tape.
Human interpretation • confidence 0.55
supporting-image
Blue tape marks a spot on a wood cabinet/panel; damage is not clearly visible.
Human interpretation • confidence 0.56
supporting-image
Claim line linkage: File labeled “LINE 5-3.jpg,” likely supporting claim line 5.
Visible condition:
- Interior RV wall/cabinet area.
- Light wood cabinet/trim edge meets a gray wall panel.
- Minor visible scuffs/scratches on the gray wall surface near the cabinet and below the horizontal seam.
- Horizontal wall seam/trim line is visible; slight unevenness/gap/shadow at the joint near the cabinet edge.
- No readable labels, tags, or document/screenshot text visible.
- Repair context appears rela
Human interpretation • confidence 0.00
Claim Lines
complaint
SHOWER SURROUND STICKING OUT ON ONE SIDE AND IS NOT SECURED TO THE WALL LIKE THE OTHER SIDE IS.
needs-review • confidence 0.30
complaint
SHOWER SURROUND STICKING OUT ON ONE SIDE AND IS NOT SECURED TO THE WALL LIKE THE OTHER SIDE IS.
needs-review • confidence 0.30
complaint
SHOWER SURROUND STICKING OUT ON ONE SIDE AND IS NOT SECURED TO THE WALL LIKE THE OTHER SIDE IS.
needs-review • confidence 0.06
cause
NOTED ON DAF.
needs-review • confidence 0.25
cause
NOTED ON DAF.
needs-review • confidence 0.25
cause
NOTED ON DAF.
needs-review • confidence 0.00
correction
ADD DOUBLE SIDED ADHESIVE TAPE TO THE SURROUND. TN, TRI-AM RV CENTER-EAST Customer #: 47602
needs-review • confidence 0.30
correction
ADD DOUBLE SIDED ADHESIVE TAPE TO THE SURROUND. TN, TRI-AM RV CENTER-EAST Customer #: 47602
needs-review • confidence 0.30
correction
ADD DOUBLE SIDED ADHESIVE TAPE TO THE SURROUND. TN, TRI-AM RV CENTER-EAST Customer #: 47602
needs-review • confidence 0.06
complaint
ATTIC VENT IN THE BATHROOM HAS A BROWN STAIN ON IT.
needs-review • confidence 0.32
complaint
ATTIC VENT IN THE BATHROOM HAS A BROWN STAIN ON IT.
needs-review • confidence 0.32
complaint
ATTIC VENT IN THE BATHROOM HAS A BROWN STAIN ON IT.
needs-review • confidence 0.08
cause
NOTED ON DAF
needs-review • confidence 0.23
cause
NOTED ON DAF
needs-review • confidence 0.23
cause
NOTED ON DAF
needs-review • confidence 0.00
correction
REPLACE THE ATTIC VENT.
needs-review • confidence 0.28
correction
REPLACE THE ATTIC VENT.
needs-review • confidence 0.28
correction
REPLACE THE ATTIC VENT.
needs-review • confidence 0.04
complaint
WALL TRIM IN BATHROOM HAS STAPLES STICKING OUT.
needs-review • confidence 0.33
complaint
WALL TRIM IN BATHROOM HAS STAPLES STICKING OUT.
needs-review • confidence 0.33
complaint
WALL TRIM IN BATHROOM HAS STAPLES STICKING OUT.
needs-review • confidence 0.09
cause
NOTED ON DAF
needs-review • confidence 0.24
cause
NOTED ON DAF
needs-review • confidence 0.24
cause
NOTED ON DAF
needs-review • confidence 0.00
correction
SECURE STAPLES IN PROPERLY, CLEAN, COLOR AND BLEND AREA.
needs-review • confidence 0.24
correction
SECURE STAPLES IN PROPERLY, CLEAN, COLOR AND BLEND AREA.
needs-review • confidence 0.24
correction
SECURE STAPLES IN PROPERLY, CLEAN, COLOR AND BLEND AREA.
needs-review • confidence 0.04
complaint
THE TOP BUNK PLATFORM IS DAMAGED AND HAS A DEEP SCRATCH ON THE BOARD WHERE THE MATTRESS LAYS.
needs-review • confidence 0.22
complaint
THE TOP BUNK PLATFORM IS DAMAGED AND HAS A DEEP SCRATCH ON THE BOARD WHERE THE MATTRESS LAYS.
needs-review • confidence 0.22
complaint
THE TOP BUNK PLATFORM IS DAMAGED AND HAS A DEEP SCRATCH ON THE BOARD WHERE THE MATTRESS LAYS.
needs-review • confidence 0.04
cause
NOTED ON DAF
needs-review • confidence 0.19
cause
NOTED ON DAF
needs-review • confidence 0.19
cause
NOTED ON DAF
needs-review • confidence 0.00
correction
REMOVE THE DAMAGED BOARD, REPLACE WITH NEW AND CLEAN THE AREA.
needs-review • confidence 0.20
correction
REMOVE THE DAMAGED BOARD, REPLACE WITH NEW AND CLEAN THE AREA.
needs-review • confidence 0.20
correction
REMOVE THE DAMAGED BOARD, REPLACE WITH NEW AND CLEAN THE AREA.
needs-review • confidence 0.04
complaint
LIVING AREA SLIDE FASCIA LEFT SIDE LEG AND TOP HAS SEVERAL HOLES ACROSS BOTH.
needs-review • confidence 0.23
complaint
LIVING AREA SLIDE FASCIA LEFT SIDE LEG AND TOP HAS SEVERAL HOLES ACROSS BOTH.
needs-review • confidence 0.23
complaint
LIVING AREA SLIDE FASCIA LEFT SIDE LEG AND TOP HAS SEVERAL HOLES ACROSS BOTH.
needs-review • confidence 0.06
cause
NOTED ON DAF
needs-review • confidence 0.19
cause
NOTED ON DAF
needs-review • confidence 0.19
cause
NOTED ON DAF
needs-review • confidence 0.00
correction
FILL,COLOR AND BLEND THE AREAS
needs-review • confidence 0.19
correction
FILL,COLOR AND BLEND THE AREAS
needs-review • confidence 0.19
correction
FILL,COLOR AND BLEND THE AREAS
needs-review • confidence 0.00
complaint
RIGHT TOP SIDE OF SLIDE FASCIA IS DAMAGED.
needs-review • confidence 0.22
complaint
RIGHT TOP SIDE OF SLIDE FASCIA IS DAMAGED.
needs-review • confidence 0.22
complaint
RIGHT TOP SIDE OF SLIDE FASCIA IS DAMAGED.
needs-review • confidence 0.03
cause
NOTED ON DAF
needs-review • confidence 0.22
cause
NOTED ON DAF
needs-review • confidence 0.22
cause
NOTED ON DAF
needs-review • confidence 0.00
correction
REPLACE THE FASCIA
needs-review • confidence 0.22
correction
REPLACE THE FASCIA
needs-review • confidence 0.22
correction
REPLACE THE FASCIA
needs-review • confidence 0.00
complaint
BACK PANEL BEHIND KITCHEN SEATING IS WARPED AND DAMAGED.
needs-review • confidence 0.29
complaint
BACK PANEL BEHIND KITCHEN SEATING IS WARPED AND DAMAGED.
needs-review • confidence 0.29
complaint
BACK PANEL BEHIND KITCHEN SEATING IS WARPED AND DAMAGED.
needs-review • confidence 0.12
cause
NOTED ON DAF Page 2 of 3 © 2025 Integrated Dealer Systems *25588* W/O: 25588
needs-review • confidence 0.23
cause
NOTED ON DAF Page 2 of 3 © 2025 Integrated Dealer Systems *25588* W/O: 25588
needs-review • confidence 0.23
cause
NOTED ON DAF Page 2 of 3 © 2025 Integrated Dealer Systems *25588* W/O: 25588
needs-review • confidence 0.03
correction
REPLACE PANEL
needs-review • confidence 0.29
correction
REPLACE PANEL
needs-review • confidence 0.29
correction
REPLACE PANEL
needs-review • confidence 0.12
Evidence Thread
Ashlee Olsen
processor • Jun 10, 2025, 12:38 PM
submitted PA#KZ608857
Ashlee Olsen
processor • Jun 10, 2025, 2:48 PM
approved
line 1 .1 can add rivets
line 2 .2 cosmetic only, and covered by mattress, auth to fill/touch up only
line 3 .1
line 4 .1
line 5 .2
line 6 .2 preauth is for labor only. Any parts and parts cost that are associated with this claim are subject to adjustment at time of final approval
line 7 .2 fill, touch up, and seal
Stephanie Davis
dealer_or_external • Jun 12, 2025, 2:31 PM
@Jules E approved to order part for line 6. This is for the fascia we just took measurements for!
Jules Elmore
dealer_or_external • Jun 18, 2025, 12:57 PM
@Stephanie D I am still working on the part numbers for this work order with KZ.
Jules Elmore
dealer_or_external • Jun 18, 2025, 3:25 PM
@Stephanie D Part on order PO#17125
Jules Elmore
dealer_or_external • Jun 24, 2025, 10:40 AM
@Stephanie D This fascia is here. I ordered an extra piece in case one was damaged and because this is 26 model and we would have an extra piece.
Ashlee Olsen
processor • Aug 22, 2025, 4:59 PM
submitted C#KZ608857
Ashlee Olsen
processor • Aug 27, 2025, 12:19 PM
approved $363.26 8/25
Claim Files
approved claim.pdf
pdf • Aug 27, 2025, 12:20 PM • 27,098 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/25588/approved claim.pdf
COMPLETED WO.pdf
pdf • Aug 22, 2025, 12:41 PM • 417,415 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/25588/COMPLETED WO.pdf
WO.pdf
pdf • Jun 10, 2025, 11:27 AM • 410,196 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/25588/WO.pdf
DAF.pdf
pdf • Jun 10, 2025, 11:27 AM • 853,596 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/25588/DAF.pdf