Claim explorer / evidence thread
Claim 25526
TRI 1202 • Ashlee • Paid • nucamp
risk 0.00
deadline Overdue / escalation ready
images 0
matched 0
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
25d elapsed • 0d remaining
Analyzed
Completed stage
25d elapsed • 0d remaining
Awaiting OEM
Completed stage
25d elapsed • 0d remaining
Auto-Approved
Completed stage
25d elapsed • 0d remaining
Payment Due
Completed stage
25d elapsed • 0d remaining
Escalation Eligible
Completed stage
25d elapsed • 0d remaining
Resolved
Overdue / escalation ready
25d elapsed • 0d remaining • Overdue
AI Claim Analysis
Estimated Recovery Amount
Pending payment match
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
1
OEM Response Deadline Exceeded
Missing Items
0
No active evidence gaps are listed.
Deadline Status
Overdue / escalation ready
25 days open in the visible workflow.
Recommended Action
Escalate to State
This is the fastest next move from the current workflow stage.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
14
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: Jun 8, 2026, 7:49 PM to Jun 25, 2026, 2:54 AM.
Indexed evidence
2 docs / 16 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Monitor
25 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/25526/COMPLETED WO.pdf
Timeline
First seen Jun 8, 2026, 7:49 PM • last seen Jun 25, 2026, 2:54 AM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
13 indexed side comments on this claim.
Latest visible thread signal
Aug 11, 2025, 1:16 PM • processor • paid $627.16 8/11 check #3012716
Role mix
Dealer 0 • OEM 0 • Processor 8
Decision cues
Denial signals 1 • info / missing-doc asks 5 • approval signals 5
Best move
Work missing-doc or reply asks first from the thread.
Quick Actions
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Images
Claim Lines
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Evidence Thread
Ashlee Olsen
processor • Jun 6, 2025, 11:21 AM
submitted PA#2324967
Ashlee Olsen
processor • Jun 6, 2025, 12:56 PM
@Stephanie D WO 25526 FR feedback: 06/06/2025jdreier@forestriverinc.comWhat caused the arm to come loose? Was it extended during a storm?
Stephanie Davis
dealer_or_external • Jun 6, 2025, 2:19 PM
Cust stated it was not out during wind or storm, walked outside and the awning was laying on the railing. This was because the pitch arm fell due to screw on pitch arm was not being tight enough.
Ashlee Olsen
processor • Jun 6, 2025, 2:29 PM
Thanks, notes made in FR
Ashlee Olsen
processor • Jun 10, 2025, 12:05 PM
FR is reviewing with the vendor
Ashlee Olsen
processor • Jun 11, 2025, 7:26 PM
@Stephanie D FR feedback:
Please see vendor's request below and attach the requested information: Case Number: 5935909 Hello Heather Murillo, Thank you for contacting Lippert Customer Care Center. Do you have photos showing the issue with the pitch arm?
Stephanie Davis
dealer_or_external • Jun 12, 2025, 10:25 AM
@Ashlee O The tech tightened the pitch arm while he was at the unit, should I have the customer send a photo of the arm bent?
Ashlee Olsen
processor • Jun 16, 2025, 11:15 AM
approved 1.5
Authorized06/16/2025hmurillo@forestriverinc.comPLEASE NOTE!! This authorization is for FABRIC ONLY. Anything additional will result in the claim being denied. If you need assistance finding the correct part, please reach out to our parts rep, Juan, at jramirez@forestriverinc.com and let him know you have been authorized for fabric only. Case Number: 5935909 VIN: SJ048126 Hello Heather Murillo, Thank you for contacting Lippert Customer Care Center. We have reviewed your request and information provided and Lippert will authorize one new awning fabric and 1.5 hours of labor.
Stephanie Davis
dealer_or_external • Jun 16, 2025, 1:43 PM
@Jules E Approved to order part for line 1.
Jules Elmore
dealer_or_external • Jun 16, 2025, 2:22 PM
@Stephanie D Part on order PO#17118.
Jules Elmore
dealer_or_external • Jun 25, 2025, 10:03 AM
@Stephanie D Part is here!
Ashlee Olsen
processor • Jul 28, 2025, 1:18 PM
submitted C#2324967
Ashlee Olsen
processor • Aug 11, 2025, 1:16 PM
paid $627.16 8/11 check #3012716
Claim Files
COMPLETED WO.pdf
pdf • Jul 28, 2025, 1:10 PM • 413,663 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/25526/COMPLETED WO.pdf
WO.pdf
pdf • Jun 6, 2025, 9:29 AM • 410,197 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/25526/WO.pdf