Claim explorer / evidence thread
Claim 25526
TRI 1202 • Ashlee • Paid • nucamp
risk 0.00
deadline Overdue / escalation ready
images 0
matched 0
review 3
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
145d elapsed • 0d remaining
Analyzed
Completed stage
145d elapsed • 0d remaining
Awaiting OEM
Completed stage
145d elapsed • 0d remaining
Auto-Approved
Completed stage
145d elapsed • 0d remaining
Payment Due
Completed stage
145d elapsed • 0d remaining
Escalation Eligible
Completed stage
145d elapsed • 0d remaining
Resolved
Overdue / escalation ready
145d elapsed • 0d remaining • Overdue
AI Claim Analysis
Estimated Recovery Amount
$750.00
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
2
OEM Response Deadline Exceeded • Payment Deadline Exceeded
Missing Items
3
No active evidence gaps are listed.
Deadline Status
Overdue / escalation ready
145 days open in the visible workflow.
Recommended Action
Escalate to State
This is the fastest next move from the current workflow stage.
Dossier completeness
Dossier has not been generated yet. Evidence presence is not treated as complete.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
16
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: Jun 8, 2026, 7:49 PM to Oct 19, 2026, 2:56 AM.
Indexed evidence
2 docs / 16 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
145 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/25526/LINE 1 TAG.jpg
Timeline
First seen Jun 8, 2026, 7:49 PM • last seen Oct 19, 2026, 2:56 AM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
13 indexed side comments on this claim.
Latest visible thread signal
Aug 11, 2025, 1:16 PM • processor • paid $627.16 8/11 check #3012716
Role mix
Dealer 0 • OEM 0 • Processor 8
Decision cues
Denial signals 1 • info / missing-doc asks 5 • approval signals 5
Best move
Work missing-doc or reply asks first from the thread.
Quick Actions
Back to search results
Run the same search again.
Open focused evidence thread
Jump straight into Dropbox side comments, notes, and support documents.
Open claim explorer
Return to the main recovery queue view.
Open evidence room
See the quick-rule cards first, then open the legal basis only if needed.
Images
parts-photo
Warranty claim image shows the exterior awning assembly/tag for Line 1.
- **Component/part visible:** Black Solera/Lippert awning roller tube with awning fabric partially extended above; end cap/arm hardware visible at left.
- **Visible condition/damage:** No clear physical damage visible in this photo; surfaces are wet from rain/water droplets.
- **Label text visible:**
- “Solera by Lippert Components Inc.”
- “V000614365” / “V000614365 2/13/2025”
- “FOREST RIVER ?3”
- “AWNROLL-
Human interpretation • confidence 0.00
supporting-image
Exterior side view of a nuCamp RV/trailer showing the curb-side patio awning area. A long black awning roller/fabric assembly spans above the sidewall and sliding entry door; right-side awning arm/end cap and mounting hardware are visible. No clear break, tear, or detached component is visible in this image, though the awning appears to be the focus of the claim line. Visible components include sidewall, roof A/C units/vents, sliding glass door, small window, exterior light/marker, deck/railing,
Human interpretation • confidence 0.00
supporting-image
Image shows a close-up of a black framed component, likely a door/window assembly, with a white manufacturer label partially covered by a large gray/purple blob of sealant/putty/adhesive. There is dust/white residue along the frame edges and on/around the label. No crack or break is clearly visible, but the excess material obscures part of the identification label and appears messy/contaminated.
Visible label text includes partially legible:
- “FOREST RIVER #3”
- “100244200”
- “D100A - P1084T01
Human interpretation • confidence 0.00
supporting-image
Close-up of a black component/frame area with a white manufacturer/parts label partially covered by a large gray/purple blob of sealant/foam/adhesive residue. Surrounding black surfaces show dust/debris and smeared residue; no clear crack or structural break is visible.
Visible label/document text is partially legible: “FOREST RIVER,” “RP0-00-133190958,” “V000613138” (unclear), “10034420,” “DC:0034-P110801013,” “QTY: 1 EA,” “MFG Date: 1/14/2025,” and compliance text referencing “TSCA Title VI.”
Human interpretation • confidence 0.00
supporting-image
Claim line 1 image (“LINE 1 C”) shows the exterior RV awning assembly near the roller/motor end. Visible components include the black awning fabric wrapped on the roller tube, ribbed end collar/cap, motor/head housing, side support arm/rail, mounting bracket hardware, and an exterior LED marker/porch light below.
Visible condition: awning fabric appears wrinkled/creased near the roller end, and the roller/end collar area appears close to or slightly misaligned with the motor head/arm assembly.
Human interpretation • confidence 0.00
supporting-image
Claim image LINE 1 B (case 25526, tri-1202/nucamp): Close-up of a black exterior/underbody trim or frame area adjacent to a textured black panel and white body surface. Visible issue appears to be a damaged/torn corner/edge: silver tape/label or protective wrap is peeled and torn, black trim/plastic edge at the right is chipped/broken, and sealant/adhesive looks disturbed. A black metal rail/frame, fastener/bolt, and wiring/LED-like strip are visible underneath. Partial markings on the torn silv
Human interpretation • confidence 0.00
supporting-image
Photo shows the RV awning assembly extended, focused on the black pitch/support arm between the sidewall bracket and the roller/fabric tube. The arm, hinge points, roller end cap/motor area, and black awning fabric are visible. No clear break, bend, missing fastener, or separation is identifiable from this angle; damage is not obvious in the image.
Visible text/labels: small warning/instruction label on the awning arm is present but not readable; nearby RV has “PINNACLE” branding.
Repair/cla
Human interpretation • confidence 0.00
supporting-image
Claim image LINE 1 A (case 25526, paid stage) shows a close-up of an RV/trailer body area with a black metal bracket/rail and bolted hardware adjacent to a light gray/white fiberglass or coated panel.
- Visible condition/damage: rough, uneven white material or coating along the panel edge/seam; possible chipped/peeled sealant/finish and scuffed black trim/metal edges. Damage is localized at the seam/edge area, but the photo is tight and somewhat blurry.
- Parts/components: black metal support/h
Human interpretation • confidence 0.00
supporting-image
Photo shows RV exterior with an awning/canopy extended overhead. The black awning fabric has widespread rippling, wrinkling, and uneven/creased surface texture across a large area, suggesting fabric distortion or delamination/poor tension. No tear, hole, or broken hardware is clearly visible. Visible components include awning fabric, side support/arm/cable area, and the trailer sidewall below. No readable labels or document text in image.
Repair context/linkage: likely supports warranty claim l
Human interpretation • confidence 0.00
supporting-image
Claim image (LINE 1 E) shows the underside of an RV/trailer panel or fabric-covered underbelly area.
- **Visible damage/condition:** Large section of black/gray flexible material is wrinkled, loose, and sagging with pronounced creases. A seam or taped joint is partially opened/irregular along a diagonal line, suggesting delamination, separation, or poor adhesion.
- **Parts/components visible:** Exterior underside/underbelly fabric or protective covering; upper black structural edge/trim. Backgr
Human interpretation • confidence 0.00
supporting-image
Claim image LINE 1 G (case 25526, tri-1202 / nuCamp): Close-up of an RV awning underside/awning fabric with visible wrinkling, puckering, and uneven surface texture across the vinyl/laminated material. A seam or fold line and the awning roller/lead rail area are visible near the bottom edge, with support arm hardware at right. No labels, part numbers, or document text are visible. Damage appears related to awning fabric condition rather than body panel damage. Links to claim line 1 based on file
Human interpretation • confidence 0.00
supporting-image
Dark underside/edge view with small possible trim or seal irregularity visible.
Human interpretation • confidence 0.42
supporting-image
Photo shows exterior pitch/support arm assembly; no clear damage visible.
Human interpretation • confidence 0.76
supporting-image
Warranty image (LINE 1 H) shows the exterior side of a nuCamp unit with an overhead black vinyl/fabric canopy/awning panel extended above the entry/door area. Visible issue is pronounced rippling, wrinkling, and crease waves across the lower portion of the black fabric near the wall/roller edge, consistent with awning/canopy fabric distortion or possible delamination/heat warping.
Visible components: cream exterior sidewall, black-framed entry/sliding door, overhead exterior light, awning sup
Human interpretation • confidence 0.00
supporting-image
Warranty claim image (LINE 1 D) shows a close-up of a gray/silver flexible sheet or liner material, likely a fabric/vinyl/insulated panel. Visible condition includes heavy wrinkling/creasing and puckering across the surface, with seam or fold lines visible. No clear puncture, tear, missing hardware, or detached component is identifiable from this image alone. No labels, part numbers, documents, or screenshot text are visible.
Claim linkage: supports Line 1 as visual evidence of cosmetic/mater
Human interpretation • confidence 0.00
supporting-image
Dark underside panel shows scuffing or scrape marks near a seam.
Human interpretation • confidence 0.58
Claim Lines
complaint
AWNING HAD ISSUES GOING OUT AND CUST WENT TO RETRACT BACK IN AND THE MATERIAL IS NOW WRINKLED. THE AWNING ARM ON THE RIGHT SIDE IF LOOKING AT THE UNIT IS THE SIDE THE ARM WAS COMING LOOSE ON. WE WILL NEED OVERALL PHOTO STANDING BACK LOOKING AT THE UNIT, MUST HAVE TAG AND A PHOTO OF THE ISSUE. CAGLE, ANTHONY Customer #: 92734
partial-match • confidence 0.38
complaint
AWNING HAD ISSUES GOING OUT AND CUST WENT TO RETRACT BACK IN AND THE MATERIAL IS NOW WRINKLED. THE AWNING ARM ON THE RIGHT SIDE IF LOOKING AT THE UNIT IS THE SIDE THE ARM WAS COMING LOOSE ON. WE WILL NEED OVERALL PHOTO STANDING BACK LOOKING AT THE UNIT, MUST HAVE TAG AND A PHOTO OF THE ISSUE. CAGLE, ANTHONY Customer #: 92734
partial-match • confidence 0.38
complaint
AWNING HAD ISSUES GOING OUT AND CUST WENT TO RETRACT BACK IN AND THE MATERIAL IS NOW WRINKLED. THE AWNING ARM ON THE RIGHT SIDE IF LOOKING AT THE UNIT IS THE SIDE THE ARM WAS COMING LOOSE ON. WE WILL NEED OVERALL PHOTO STANDING BACK LOOKING AT THE UNIT, MUST HAVE TAG AND A PHOTO OF THE ISSUE. CAGLE, ANTHONY Customer #: 92734
needs-review • confidence 0.12
cause
PITCH ARM FELL CAUSING THE FABRIC TO STRETCH OUT OF SHAPE.
partial-match • confidence 0.50
cause
PITCH ARM FELL CAUSING THE FABRIC TO STRETCH OUT OF SHAPE.
partial-match • confidence 0.50
cause
PITCH ARM FELL CAUSING THE FABRIC TO STRETCH OUT OF SHAPE.
needs-review • confidence 0.24
correction
REPLACE THE AWNING FABRIC AND TIGHTEN PITCH ARM
partial-match • confidence 0.50
correction
REPLACE THE AWNING FABRIC AND TIGHTEN PITCH ARM
partial-match • confidence 0.50
correction
REPLACE THE AWNING FABRIC AND TIGHTEN PITCH ARM
needs-review • confidence 0.24
Evidence Thread
Ashlee Olsen
processor • Jun 6, 2025, 11:21 AM
submitted PA#2324967
Ashlee Olsen
processor • Jun 6, 2025, 12:56 PM
@Stephanie D WO 25526 FR feedback: 06/06/2025jdreier@forestriverinc.comWhat caused the arm to come loose? Was it extended during a storm?
Stephanie Davis
dealer_or_external • Jun 6, 2025, 2:19 PM
Cust stated it was not out during wind or storm, walked outside and the awning was laying on the railing. This was because the pitch arm fell due to screw on pitch arm was not being tight enough.
Ashlee Olsen
processor • Jun 6, 2025, 2:29 PM
Thanks, notes made in FR
Ashlee Olsen
processor • Jun 10, 2025, 12:05 PM
FR is reviewing with the vendor
Ashlee Olsen
processor • Jun 11, 2025, 7:26 PM
@Stephanie D FR feedback:
Please see vendor's request below and attach the requested information: Case Number: 5935909 Hello Heather Murillo, Thank you for contacting Lippert Customer Care Center. Do you have photos showing the issue with the pitch arm?
Stephanie Davis
dealer_or_external • Jun 12, 2025, 10:25 AM
@Ashlee O The tech tightened the pitch arm while he was at the unit, should I have the customer send a photo of the arm bent?
Ashlee Olsen
processor • Jun 16, 2025, 11:15 AM
approved 1.5
Authorized06/16/2025hmurillo@forestriverinc.comPLEASE NOTE!! This authorization is for FABRIC ONLY. Anything additional will result in the claim being denied. If you need assistance finding the correct part, please reach out to our parts rep, Juan, at jramirez@forestriverinc.com and let him know you have been authorized for fabric only. Case Number: 5935909 VIN: SJ048126 Hello Heather Murillo, Thank you for contacting Lippert Customer Care Center. We have reviewed your request and information provided and Lippert will authorize one new awning fabric and 1.5 hours of labor.
Stephanie Davis
dealer_or_external • Jun 16, 2025, 1:43 PM
@Jules E Approved to order part for line 1.
Jules Elmore
dealer_or_external • Jun 16, 2025, 2:22 PM
@Stephanie D Part on order PO#17118.
Jules Elmore
dealer_or_external • Jun 25, 2025, 10:03 AM
@Stephanie D Part is here!
Ashlee Olsen
processor • Jul 28, 2025, 1:18 PM
submitted C#2324967
Ashlee Olsen
processor • Aug 11, 2025, 1:16 PM
paid $627.16 8/11 check #3012716
Claim Files
COMPLETED WO.pdf
pdf • Jul 28, 2025, 1:10 PM • 413,663 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/25526/COMPLETED WO.pdf
WO.pdf
pdf • Jun 6, 2025, 9:29 AM • 410,197 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/25526/WO.pdf