Claim explorer / evidence thread
Claim 25522
TRI 1202 • Ashlee • Paid • k-z-rv
risk 0.00
deadline Overdue / escalation ready
images 0
matched 0
review 18
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
134d elapsed • 0d remaining
Analyzed
Completed stage
134d elapsed • 0d remaining
Awaiting OEM
Completed stage
134d elapsed • 0d remaining
Auto-Approved
Completed stage
134d elapsed • 0d remaining
Payment Due
Completed stage
134d elapsed • 0d remaining
Escalation Eligible
Completed stage
134d elapsed • 0d remaining
Resolved
Overdue / escalation ready
134d elapsed • 0d remaining • Overdue
AI Claim Analysis
Estimated Recovery Amount
Pending payment match
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
2
OEM Response Deadline Exceeded • Payment Deadline Exceeded
Missing Items
18
No active evidence gaps are listed.
Deadline Status
Overdue / escalation ready
134 days open in the visible workflow.
Recommended Action
Escalate to State
This is the fastest next move from the current workflow stage.
Dossier completeness
Dossier has not been generated yet. Evidence presence is not treated as complete.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
13
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: Jun 20, 2026, 12:56 AM to Jun 25, 2026, 2:54 AM.
Indexed evidence
4 docs / 7 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
134 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/25522/PD CHECK 25355,25370,25522.pdf
Timeline
First seen Jun 20, 2026, 12:56 AM • last seen Jun 25, 2026, 2:54 AM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
8 indexed side comments on this claim.
Latest visible thread signal
Jun 25, 2025, 3:19 PM • processor • paid $584.84 6/20
Role mix
Dealer 0 • OEM 0 • Processor 4
Decision cues
Denial signals 0 • info / missing-doc asks 3 • approval signals 1
Best move
Work missing-doc or reply asks first from the thread.
Quick Actions
Back to search results
Run the same search again.
Open focused evidence thread
Jump straight into Dropbox side comments, notes, and support documents.
Open claim explorer
Return to the main recovery queue view.
Open evidence room
See the quick-rule cards first, then open the legal basis only if needed.
Images
document-photo
Screenshot of an online pickup/order receipt for a TV purchase.
- **Visible damage:** No physical damage shown; this is an invoice/order screenshot only.
- **Item/part:** onn. 65" Class 4K UHD (2160P) LED Roku Smart Television HDR, item/order ref **100012587**.
- **Quantity:** 1 received.
- **Price:** $298.00, with prior price shown as $348.00 and “$50.00 from savings.”
- **Add-on service:** 5-Year Televisions Protection Plan, $49.00.
- **Payment/total:** Mastercard ending **0788**; subtotal $2
Human interpretation • confidence 0.00
supporting-image
Claim line linkage: LINE 1.jpeg appears to document claim line 1.
Visible repair context: RV bathroom/toilet area with toilet removed or shifted, exposing a black plastic toilet/closet flange mounted in light wood-look flooring. Brass closet bolts and several Phillips screws are installed/loose around the flange; wood/plastic shavings and debris are present, suggesting active repair or replacement work.
Visible components/parts:
- Black ABS toilet/closet flange with central drain opening
- Bra
Human interpretation • confidence 0.00
supporting-image
Image shows an interior TV/display operating with video content on screen. A thin horizontal line runs across the lower-middle portion of the display, consistent with a screen/panel defect or damage. No obvious cracked glass is visible, but the line artifact appears abnormal. TV is mounted/positioned on a cabinet with a visible power cord below. On-screen content includes construction-worker imagery and a partial weather/time overlay; text is not clearly readable. No parts labels or repair docum
Human interpretation • confidence 0.00
supporting-image
Claim image LINE 2 B: Close-up of a black electronic component/TV or monitor rear housing with HDMI ports and connected wiring visible. White label on the unit reads “HV650QUB-F71” (likely panel/display model identifier). HDMI port labels are visible but slightly blurred. No obvious physical damage, cracks, broken ports, or burn marks are visible in this photo. Image appears to document the component/model label for warranty claim line 2 rather than showing damage.
Human interpretation • confidence 0.00
supporting-image
Visible RV interior TV/display showing on-screen input/source menu. A thin dark diagonal/horizontal line runs across the screen image from left-center toward right side, consistent with a display/panel artifact or possible screen damage; no obvious shattered glass visible.
Components/parts: wall-mounted flat screen TV/monitor, display panel, input/source interface.
Readable on-screen text/labels: “Inputs,” “Sound Out,” “Remote PC,” “Optical Out Device …,” “AV,” “AV 1,” partial “Live TV,” parti
Human interpretation • confidence 0.00
supporting-image
Claim image “LINE 2 E.jpeg” shows an RV interior television powered on and displaying the LG smart TV home/dashboard screen.
- Visible component: wall-mounted flat screen TV, brand label at lower bezel appears “connex.”
- Screen/status: TV is functioning with LG webOS-style app row and input tiles visible.
- On-screen text/apps visible: YouTube TV, Disney+, Hulu, Netflix, Max, Spotify, Paramount+, Tubi, LG Fitness, Fawesome, Apple TV, Prime Video. Tiles include Home Dashboard, Mobile Connection
Human interpretation • confidence 0.00
supporting-image
Barcode/serial label on black component; no damage visible.
Human interpretation • confidence 0.86
Claim Lines
complaint
CS THAT THE TOILET HAS COME LOOSE AT THE BASE
needs-review • confidence 0.23
complaint
CS THAT THE TOILET HAS COME LOOSE AT THE BASE
needs-review • confidence 0.23
complaint
CS THAT THE TOILET HAS COME LOOSE AT THE BASE
needs-review • confidence 0.06
cause
BOLTS WERE NOT TIGHT IN FLANGE TO THE FLOOR.
needs-review • confidence 0.23
cause
BOLTS WERE NOT TIGHT IN FLANGE TO THE FLOOR.
needs-review • confidence 0.23
cause
BOLTS WERE NOT TIGHT IN FLANGE TO THE FLOOR.
needs-review • confidence 0.06
correction
REMOVE TOILET AND REPLACED SCREWS IN THE FLANGE. TOILET IS WORKING AS DESIGNED AND NOT LOOSE. JOHNSON, MICHAEL Customer #: 92331
needs-review • confidence 0.29
correction
REMOVE TOILET AND REPLACED SCREWS IN THE FLANGE. TOILET IS WORKING AS DESIGNED AND NOT LOOSE. JOHNSON, MICHAEL Customer #: 92331
needs-review • confidence 0.29
correction
REMOVE TOILET AND REPLACED SCREWS IN THE FLANGE. TOILET IS WORKING AS DESIGNED AND NOT LOOSE. JOHNSON, MICHAEL Customer #: 92331
needs-review • confidence 0.12
complaint
CS THAT THE TV HAS A LINE THROUGH THE SCREEN
needs-review • confidence 0.29
complaint
CS THAT THE TV HAS A LINE THROUGH THE SCREEN
needs-review • confidence 0.29
complaint
CS THAT THE TV HAS A LINE THROUGH THE SCREEN
needs-review • confidence 0.03
cause
TV IS FAULTY AND DEVELOPED LINES ACROSS THE SCREEN.
needs-review • confidence 0.29
cause
TV IS FAULTY AND DEVELOPED LINES ACROSS THE SCREEN.
needs-review • confidence 0.29
cause
TV IS FAULTY AND DEVELOPED LINES ACROSS THE SCREEN.
needs-review • confidence 0.06
correction
REPLACE THE TV
needs-review • confidence 0.29
correction
REPLACE THE TV
needs-review • confidence 0.29
correction
REPLACE THE TV
needs-review • confidence 0.00
Evidence Thread
Ashlee Olsen
processor • May 30, 2025, 11:36 AM
submitted PA#KZ607908
Ashlee Olsen
processor • May 30, 2025, 12:03 PM
approved
line 1 .5
line 2 .3 JS 5/30/25 purchase locally
TV Sizes: Local purchase , maximum reimbursement. Will need to purchase an extended warranty.
Up to:
24" - 32" 150 Includes extended service plan.
33" - 44" 250 Includes extended service plan.
45" - 54" 350 Includes extended service plan.
55" - 65" 400 Includes extended service plan.
Stephanie Davis
dealer_or_external • Jun 2, 2025, 9:31 AM
@Jules E @Cole P We will need to order a tv or purchase local, must have the Ext plan and be at what's allowed.
Jules Elmore
dealer_or_external • Jun 4, 2025, 12:49 PM
@Stephanie D Laura is picking up the TV today. When I get the confirmation, I will save this to the work order for you.
Jules Elmore
dealer_or_external • Jun 5, 2025, 10:05 AM
@Stephanie D I added the invoice here for the TV. If this doesn't work let me know and I will see if Emily has something in her email.
Stephanie Davis
dealer_or_external • Jun 5, 2025, 10:35 AM
Thank you, I did get an email from Emily with the Ext Plan. @Emily P
Ashlee Olsen
processor • Jun 20, 2025, 2:17 PM
submitted KZ607908
Ashlee Olsen
processor • Jun 25, 2025, 3:19 PM
paid $584.84 6/20
Claim Files
PD CHECK 25355,25370,25522.pdf
pdf • Jul 15, 2025, 3:57 PM • 284,354 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/25522/PD CHECK 25355,25370,25522.pdf
Paid claim.pdf
pdf • Jun 25, 2025, 3:20 PM • 13,364 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/25522/Paid claim.pdf
COMPLETED WO.pdf
pdf • Jun 20, 2025, 12:08 PM • 411,779 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/25522/COMPLETED WO.pdf
WO.pdf
pdf • May 29, 2025, 4:19 PM • 389,321 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/25522/WO.pdf